Amazoncom Evolution Of The E Tailer Online Case Study Analysis

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Amazoncom Evolution Of The E Tailer Case Study Solution & Analysis


NASCAR (National Association for Stock Car Vehicle Racing) is an organization conducting series of Stock Cars and truck racing in United States and acting as an approving body for driving the guidelines for Stock Car Racing. 2) Stock Car Racing by NASCAR is the second largest viewer sport, with greatest number of sponsors. 1) The other sources of earnings for Amazoncom Evolution Of The E Tailer Case Study Solution consists of; 10% of the total revenue from television rights, sanctioning fees i.e. $1-2 million per race, and licencing NASCAR brand to companies.

NASCAR has a closed business culture with the non-interventionist method. The structure of Vehicle of Tomorrow by NASCAR, with an objective of security for the chauffeurs, brought various tensions among the stakeholders of the sport.

The interaction audit, carried out in 2010, exposed that in spite of the fact that the business extremely depend on the interactions in between its stakeholders, there was no identifiable company communication strategy. The market's target clients, instructions and goals were all unknown.

The audit pointed out numerous doing not have of NASCAR in regards to lack of internal integration, lack of fan management technique and absence of digital and social media of marketing. The company has complicated environment with independent tracks, chauffeurs and teams. This structure with closed corporate culture bring numerous obstacles in speeding up a change. Other partners in environment consists of the media networks i.e. television and radio, and business marketers.

Amazoncom Evolution Of The E Tailer Case Study Solution viewers was highly devoted to the sport and the brand names connected with the NASCAR, making it appealing for sponsors and business marketers.

Issue Statement.

The company is presently dealing with the problem of declining rates of presence at racing tracks and rates of tv audiences. This can put a substantial impact on its revenues from sponsors, media rights, and from other sources of earnings.

Situational Analysis.

Although the business was rather successful till 2005 with its standard marketing methods, but not long after 2005 the business starts facing various issues consisting of decline of its fan base. A number of external in addition to internal elements are responsible for the decrease. Internal aspects consist of; inadequate financial investment in social media and other digital medias of.

Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and create generational loyalty. Other challenges for NASCAR includes the shift of its fans to other sports as they were enhancing their fan's experience permitting access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core competencies includes it has rights of determining rules as approving body. Guidelines and policies concerning professional stock car racing are determined by NASCAR like if any group with needed skills and resources can get in into races by following rules and regulations determined by NASCAR. All the events of NASCAR are sponsored by corporates since of biggest brand name loyalty of fans toward brand names promoted by Amazoncom Evolution Of The E Tailer Case Study Help.

Weak points.

Weaknesses in SWOT Analysis are thought about as external factors. Weak points consists of the elements that stops company to carry out at needed level of efficiency. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist technique. They normally utilized to form rules and other required procedures without intervention of others which results in bad cooperation. NASCAR establishes Vehicle of Tomorrow without partnership so result is that chauffeurs did not like that idea. As this is racing sport so covering of sports by media is likewise challenging. It was also discovered that NASCAR had no efficient technique for service communication. They do not understand how to deal with concern if it happened off track. Inadequate organisation interaction leads to that they do not have clear instructions for their long term goals. They do not understand that where they wish to see this sport in future.


NASCAR usually used to rely on traditional media sources like regional newspaper for publicity of its sports. NASCAR also came to understand from these standard media outlets that sport was tough to cover. When sports fans were asked relating to popular celebrities and stars then NASCAR chauffeur was not discovered even in top twenty reactions.


Economic down turn was experienced in late 2000 which can be hazard for NASCAR due to the fact that if there is economic down turn then people would be having less return on financial investment. Economic down turn also results in boost fuel prices which also affected NASCAR. Now if NASCAR make considerable investments in brand-new segments which are based on brand-new customers then it might deal with negative remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a design that is used to evaluate market in which company is working. It assists in identifying what are strengths and weak point of any particular industry. It suggest that every market is various from one another. It is necessary to comprehend market in which company is working since NASCAR's bottom line i.e. net profit is greatly depends upon this. There are 5 forces that are used to determine profitability, strength and beauty of Amazoncom Evolution Of The E Tailer Case Study Analysis company.

Competitive Rivalry

This force shows ability of rivals. Teams normally represents sponsors in NASCAR and the medium of marketing is drivers. Therefore it can be stated that motorists and race cars and trucks are competitors. These motorists can go against NASCAR if they got better opportunity in regards to rewards and tv direct exposure. If viewers enjoy other race automobiles and drivers more than NASCAR then viewers can shift to those other interesting cars and trucks and motorists. NASCAR could be having hazard from its two direct competitors that is Solution 1 and Moto GP. They require to develop competitive benefits for motorists so they do not move to other competitors.

Supplier Power

If company shifts from one provider to another, the provider power indicates the number of providers are readily available in industry and what is the cost associated with provider. Because drivers with required skills and resources are limited, in this market there is supply monopoly.

Buyer Power

This force is regarding to clients that is it easy for clients to move to other items. If there is more switching expense is associated then clients are less most likely to switch. When it comes to NASCAR consumers are its viewers. Audiences can switch to other rivals quickly because viewers will having low switching expense.

Risk of Alternative

Substitutes are referred as alternatives. The alternatives in this case can be other home entertainment suggests like audiences can move to other sports. So there are vast array of replacements are available in this circumstance which recommends that danger of alternative is high.

Hazard of New Entry

It is defined as how it is simple for any business to enter in that specific industry. In the case of Amazoncom Evolution Of The E Tailer Case Study Solution danger of new entry is low. Because if any business needs to enter in this service than they need to make heavy financial investments. They need to build cars and racing tracks and also needs to pay substantial total up to drivers for switching.

PESTEL Analysis


As NASCAR is working in different markets so it requires to face various policies. It is also kept in mind that NASCAR has actually dealt with increased examination relating to regulatory. Every government has different top priority so NASCAR has to be prepared for it as priority can be moved to other sector.


Economic elements consists of tax rate, currency exchange rate, economic performance of that particular company, conditions of labour market, inflation rate and so on. If there is government intervention in the marketing and sales sector, fortunes of the NASCAR and its competitors can be impacted. NASCAR can take advantage of abilities of workers to create new opportunities and enhance existing opportunities.


Each has different social values and standards. It helps in comprehending relating to society and choice of consumers.


Technology has effect on almost every service. It consists of development in company strategy. In this case of Amazoncom Evolution Of The E Tailer Case Study Analysis it can be noted that companies are greatly investing for research and development. NASCAR must also deal with its media rights policy with Turner Broadcasting System.


Because every country has various legal terms and conditions, Legal plays an essential function in every nation. Amazoncom Evolution Of The E Tailer Case Study Solution needs to be ensure that they secure their legal rights in every county so any company does not harm to its legal rights.


Environmental factors are likewise important for each company. Since typically governments do not enable those organisation which can hurt to environment. These environmental aspects includes laws concerning pollution, climate change, safe waste disposal, policies relating to insurance coverage and so on. NASCAR requires to make certain that its vehicles are not generating pollution more than appropriate level.

7 P's of Marketing


The items of Amazoncom Evolution Of The E Tailer Case Study Analysis in its item portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving rules for races and ad-space to business online marketers during broadcast of NASCAR races. (Hanlon, 2018).


Pricing strategy of NASCAR for its race occasions tickets is based upon the place and value of the racing events. Together with race occasions tickets, NASCAR likewise charge various service charge to its stakeholders and makes revenue. It charged sanctioning charges of $1-2 million per race on average in 2005.


Advertising method of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in different cities in United States. The most essential tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Auto Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in most of the cities in United States to comprehend across the country appeal.


Nestle individuals strategy is comprised of providing better experience to its viewers, its fan base and to all of its stakeholders. Individuals are an essential element of Amazoncom Evolution Of The E Tailer Case Study Solution A marketing technique as its events are the source of home entertainment for crowd. Its individuals strategy includes efforts to provide better experience to its Fans, Race Drivers, Crew, Event Organizers etc., all of which come under individuals technique of NASCAR.


Numerous business procedures are needed to carry out racing occasions in an effective method. These procedures include; correct schedule of time, arrangement for viewers, selling tickets, plan of space for sponsors, handling logistics etc. These all procedures contribute I developing NASCAR image, improving viewers experience and increasing fan base.

Physical Proof.

Crucial physical evidences for the NASCAR includes the presence of its racing tracks, stock automobiles and racing occasions. In addition to it, its merchandising brand names consisting of t-shirts, caps, goodies and so on, also act as a physical evidence for NASCAR.

Item Life Cycle Assessment.

The racing occasions by NASCAR was presented on June 19, 1949. At the very first phase competitors for NASCAR was low, as the competitors drove the cars comparable to the vehicles driven by regular individuals.


The very first NASCAR based track, namely the Darlington Raceway track, was started in 1950 in South Carolina. After the development of racing tracks the company moved towards transmitting its races on tv in 1979.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he transformed NASCAR from a regional Sport popular organization into one with international fan base. He started a brand-new period of lucrative sponsorships and television agreements for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the company having vast array of profits sources. The business has about 500 sponsors with relaying its occasions in about 150 countries. The business has large number of tracks in most of the cities of United States.


The significant causes of decline include the financial crisis of 2008, which increased the expense of showing up at tracks for audiences due to increasing fuel rates, and the moving of its fan base towards other sports.

Market Division.

The marketplace division of Amazoncom Evolution Of The E Tailer Case Study Solution can be divided into four sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Amazoncom Evolution Of The E Tailer Case Help is based upon the geographical presence of its tracks in various states and cities in United States, and the tv broadcasting of its events in different countries. The company has 23 tracks in about 20 states of America and has tv broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical division supplies the company regional along with worldwide fan base.


The group division of NASCAR is likewise highlydiverse based upon the gender, income and age of the consumer. Its present fan base is majorly consisted of male married fans with an average age of 47 years and an income around $30-50 thousands. Nevertheless presently NASCAR is attempting to increase its target audience to the young growing population and kinds as well. To increase the group section of its market NASCAR must revise its marketing techniques to attract more age and lower its rates to enter in the market segment with a low typical earnings.( htt1).


NASCAR has a fan base with a commitment. NASCAR fans perceive it compulsive to acquire tickets and see the races as soon as in a week. NASCAR has actually attempted to increase the quality of its racing by presenting stage racing, they likewise have tried to lower prices and make the event more practical by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of seeing the race live on the tv or by going in the events. Currently, the fans choice is towards viewing the race at house on tv rather than going, as the client experience at NASCAR tracks is not beneficial as well as pricey.

Target audience.


One of the potential target market of NASCAR was Hispanics; the young and growing population of United States. The market section has excellent potential for NASCAR as the population was growing at a higher rate and it was anticipated to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are also among the prospective target market segment for NASCAR, as they are more linked socially than other groups. Developing fan base amongst kids can provide a prospective increase in the number of fans for racing due to their connection. Kids invest most of their times in using mobile phones and playing computer game. Automobile racing video games established by Amazoncom Evolution Of The E Tailer Case Study Analysis can be a prospective source of getting attention of kids towards NASCAR track racing. However, NASCAR's digital functions associated with kids are not capable of acquiring the attention. NASCAR needs more attention towards customizing and enhancing its digital functions to bring in the kids target market.

This big expense makes the section potential for NASCAR marketing strategy of increasing its fan base. The market section thinks about NASCAR as an organization doing not have in producing a multiculturalism atmosphere. NASCAR needs to take different actions to improve the experience of Generation Y customers in its events.

5 C's of Marketing

5 C's of marketing helps in taking choices concerning marketing.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, legal and environmental and is specified above.


Amazoncom Evolution Of The E Tailer Case Study Help is a car racing business with having USP of high quality car racing with a global structure. Its sector is sports team and events.


Collaborations consists of suppliers, suppliers and alliances of Amazoncom Evolution Of The E Tailer Case Study Help. It is worked together with different racing groups which are participating in racing. It likewise collaborated with Turners Sport for digital rights. NASCAR used to get pay check of around $15 million each year from Turner Sports. There are variety of cons behind this deal. For instance NASCAR had to get approval from Turner Sport if it want to develop its Facebook page, twitter account or even mobile application. Turner Sport also had rights of every video which is shoot during race at track.


The client of Amazoncom Evolution Of The E Tailer Case Study Help are its viewers. They target consumers with having age of 15-60 years. Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and produce generational loyalty.


Groups usually represents sponsors in NASCAR and the medium of advertising is drivers. These drivers can go versus NASCAR if they got better chance in terms of prizes and television direct exposure.

Marketing Strategies.

1. Maintaining and developing Facebook Page.
One of the prospective target markets segments for NASCAR is Hispanics which is the growing population segment of U.S.A. however unfortunately NASCAR had been unable to attract the this targeted segment. It must establish a Facebook page including the details relating to the races and the places of tracks to make the consumer informative about the core operations of NASCAR.
2. Establishing and Updating Accounts of Key Drivers.
Amazoncom Evolution Of The E Tailer Case Study Solution drivers has a low star power as compare to gamers of other sports. The poor contacts with fans result in less destination of viewers towards the racers and a low star power. Star power is an important aspect for drawing in audiences towards tracks and towards television.
3. Establishing New Games and enhancing present video games for kids.
Kids invested most of their time on playing games and utilizing smart devices. However unfortunately, kids playing NASCARA have a worst experience of playing its games. As an outcome, they are less attracted towards the sport. In order to draw in these kids, NASCARA ought to improve its present racing games by introducing personalization in the vehicles i.e. altering colours, selection of speed, presenting group racing in the game, using much better graphics related to the racing tracks and introducing different levels in the video game. All these modifications in the present video game would provide much better experience to kids.
Together with it, NASCAR must likewise build new games associated with racing like kids racing with kids characters as drivers, cartoon racing with racing in between different cartoon characters with an option of selecting the preferred animation character for the kids. These methods would make it possible for the business to attract among its potential target sectors.
4. Presenting multiculturalism at events.
Amazoncom Evolution Of The E Tailer Case Study Solution events are consisted of fans with really couple of multiculturalism, due to expense of arrival in events, making it unattractive for the consumers viewing sport occasions as affairs i.e. Generation Y clients. As the Generation Y clients are a prospective target audience for NASCAR, for that reason the company must take certain measures to attract this prospective target market. It needs to embrace strategies to attract the consumers far from the tracks area with different culture. The method to do so might be supplying special discount rates on tickets or totally free tickets to audiences coming from a specific distance or from another state. It would increase cultural diversity of the fans and would make Generation Y clients more satisfied.
5. Improving Customer Experience at Tracks.
NASCAR must work on facilities and facilities at tracks since on the race day audiences got dissatisfied. Audiences have numerous expectations from Amazoncom Evolution Of The E Tailer Case Study Analysis due to the fact that in same market other companies are supplying much better services than NASCAR. IF NASCAR do not work on this concern then its fans may shifted to its competitors.
Marketing Budget.
Marketing budget made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the cost related data for the marketing methods. It can be seen that technique 5 of enhancing customer experience at tracks would need highest initial financial investment and cost and strategy 4 of introducing multiculturalism will need lowest initial financial investment with lowest even more per year cost.
KEEP IN MIND: The values about expense are presumed on logical basis due the absence of figures and facts related to cost in the event research study. Inflation rate of United States is assumed to be 10%.


On the basis of deep analysis of the external and internal factors of Amazoncom Evolution Of The E Tailer Case Study Help triggering the decline of television viewership rate and attendance rate at tracks, the above marketing strategies are suggested to NASCAR to increase its fan base in long term. These methods would deal with internal aspects like poor customer experience at tracks, inadequate social media marketing, incapable digital medias like games, absence of culturalisms at tracks and so on, in addition to with external elements like shifting of fans towards other sports, demographical changes in America and altering family life designs.

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