Amazoncom Update January 2001 July 2002 Online Case Study Analysis

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Amazoncom Update January 2001 July 2002 Case Study Solution and Analysis


NASCAR (National Association for Stock Car Vehicle Racing) is a company carrying out series of Stock Automobile racing in United States and acting as a sanctioning body for driving the rules for Stock Car Racing. 2) Stock Cars And Truck Racing by NASCAR is the second largest viewer sport, with greatest number of sponsors. 1) The other sources of income for Amazoncom Update January 2001 July 2002 Case Study Help includes; 10% of the overall earnings from tv rights, sanctioning costs i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed corporate culture with the non-interventionist approach. The building of Vehicle of Tomorrow by NASCAR, with an intention of safety for the drivers, brought different tensions amongst the stakeholders of the sport.

The communication audit, conducted in 2010, revealed that regardless of the truth that business extremely count on the communications in between its stakeholders, there was no identifiable company interaction strategy. The industry's target clients, instructions and objectives were all unidentified.

The audit pointed out numerous doing not have of NASCAR in terms of absence of internal combination, lack of fan management technique and absence of digital and social media of marketing.

Amazoncom Update January 2001 July 2002 Case Study Solution audiences was highly faithful to the sport and the brand names connected with the NASCAR, making it appealing for sponsors and business online marketers.

Issue Statement.

The business is currently facing the problem of decreasing rates of presence at racing tracks and rates of television audiences. This can put a significant impact on its earnings from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The company was quite successful till 2005 with its conventional marketing techniques, however soon after 2005 the business starts dealing with numerous issues consisting of decrease of its fan base. Several external in addition to internal aspects are accountable for the decline. Internal aspects consist of; inadequate investment in social networks and other digital medias of.

Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and produce generational commitment. The household system in America was altering resulting in decrease of influence of married male fan base over their youngsters. Together with it perceptions about automobile was also changing with viewing car a car to reach at point B from point A, rather than as an enjoyable task. Other obstacles for Amazoncom Update January 2001 July 2002 Case Study Solution consists of the shift of its fans to other sports as they were enhancing their fan's experience permitting access to their broadcasts out of the houses through jumbo turns, Wi-Fi access, etc. These all challenges were tending the company to modify its marketing techniques.

SWOT Analysis.


In SWOT analysis, strengths defined as business's qualities which are various from its rivals. These are business's core competencies on which company efficiency or company success based upon. Amazoncom Update January 2001 July 2002 Case Study Help core competencies includes it has rights of determining rules as approving body. Rules and regulations concerning expert stock automobile racing are determined by NASCAR like if any team with needed skills and resources can enter into races by following rules and policies determined by NASCAR. NASCAR has monopoly it this element. Its strengths likewise consists of that it has title of second biggest spectator sport in the United States with having more fortune 500 sponsors based in United States. Its races were utilized to relay in more than 150 countries worldwide with more than $56 million earnings. The main sources of their incomes come from television rights, approving costs, sponsorship and licensing. It has longest season of 10 months and having ownership of three national series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise big resource of fans and business sponsors. All the occasions of NASCAR are sponsored by corporates because of biggest brand loyalty of fans towards brands marketed by Amazoncom Update January 2001 July 2002 Case Study Analysis. (See Appendix A).

Weak points.

Weaknesses in SWOT Analysis are considered as external elements. Weak points includes the factors that stops business to perform at needed level of efficiency. Weaknesses of NASCAR includes its close culture which is non collaborative. They have non-interventionist method. They generally used to form guidelines and other required procedures without intervention of others which leads to poor partnership. For instance NASCAR establishes Cars and truck of Tomorrow without collaboration so result is that motorists did not like that idea. As this is racing sport so covering of sports by media is likewise challenging. It was likewise found that NASCAR had no effective method for organisation interaction. If it happened off track, they do not understand how to deal with concern. Inadequate company interaction results in that they do not have clear instructions for their long term objectives. They do not know that where they wish to see this sport in future.


Opportunities in SWOT analysis are external factors which can be beneficial to company or the external factors on which company is having competitive advantage. NASCAR usually utilized to count on standard media sources like regional newspaper for promotion of its sports. Typically these conventional media sources try to cover their home team and certain sort of occasions. NASCAR also came to know from these standard media outlets that sport was tough to cover. Media landscape likewise changed from traditional to digital landscape. Newspapers went out of business. NASCAR can deal with its abilities to get maximum possible benefits from this brand-new digital landscape. NASCAR have underinvestment in digital resources. So it can capitalize in digital and social media to get its benefits. Digital rights of NASCAR were likewise offered to Turner Sports. NASCAR used to earn money check of around $15 million annually from Turner Sports. There are variety of cons behind this offer. For example Amazoncom Update January 2001 July 2002 Case Study Solution needed to get approval from Turner Sport if it want to produce its Facebook page, twitter account and even mobile application. Turner Sport likewise had rights of every single video which is shoot throughout race at track. If media sources like papers, publications and cable television channels wish to post videos of races on their respective pages then they are required to pay licensing charges to Turner Sport. So NASCAR can deal with conditions and terms and attempt to work out with Turner Sports to get optimal advantages of it. Star power plays really crucial function in generating incomes from every sport. It was kept in mind that NASCAR is lagging in this location i.e. star power. For instance when sports fans were asked concerning popular celebs and stars then NASCAR chauffeur was not found even in top twenty actions. NASCAR can put efforts in this location too for profits generation. They should assist their drivers that how they can become sport stars. 4 strategic focuses which are created by research study team can also be worked as opportunity for NESCAR. These 4 strategic focuses compares and analysis Amazoncom Update January 2001 July 2002 Case Study Analysis strategies.


Economic down turn was experienced in late 2000 which can be hazard for NASCAR because if there is economic down turn then individuals would be having less return on financial investment. Economic down turn also results in boost fuel rates which likewise affected NASCAR. Now if NASCAR make considerable financial investments in brand-new segments which are based on brand-new customers then it may face negative remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a model that is utilized to analyse market in which business is working. It assists in identifying what are strengths and weakness of any specific industry. It recommend that every market is different from one another. Since NASCAR's bottom line i.e. net earnings is heavily depends on this, it is crucial to comprehend market in which company is working. There are 5 forces that are utilized to recognize success, strength and appearance of Amazoncom Update January 2001 July 2002 Case Study Solution service.

Competitive Competition

These motorists can go versus NASCAR if they got much better chance in terms of rewards and television exposure. If audiences enjoy other race automobiles and chauffeurs more than NASCAR then audiences can shift to those other intriguing cars and motorists. NASCAR could be having risk from its 2 direct rivals that is Solution 1 and Moto GP.

Provider Power

If company shifts from one provider to another, the provider power suggests the number of providers are offered in market and what is the expense associated with supplier. Because drivers with needed abilities and resources are limited, in this industry there is supply monopoly.

Buyer Power

This force is regarding to consumers that is it simple for clients to shift to other items. If there is more changing expense is associated then clients are less likely to change. When it comes to NASCAR clients are its viewers. Since viewers will having low changing cost, viewers can switch to other competitors quickly.

Danger of Alternative

Replacements are referred as alternatives. The alternatives in this case can be other home entertainment implies like viewers can move to other sports. There are large range of substitutes are available in this circumstance which recommends that risk of replacement is high.

Hazard of New Entry

In the case of NASCAR threat of brand-new entry is low. They need to develop cars and trucks and racing tracks and likewise needs to pay hefty amount to drivers for switching.

PESTEL Analysis


It can not be concluded from case research study that there would be modification in resource allowances. NASCAR had got take advantage of lower taxation policies which results in increasing in revenues. So they made heavy financial investments in the research and development. As NASCAR is working in various markets so it needs to deal with various policies. It is also kept in mind that Amazoncom Update January 2001 July 2002 Case Study Solution has faced increased examination regarding regulative. Every federal government has various top priority so NASCAR has to be gotten ready for it as top priority can be shifted to other sector.


Economic aspects includes tax rate, currency exchange rate, economic performance of that particular business, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its competitors can be affected if there is federal government intervention in the marketing and sales sector. NASCAR can take advantage of capabilities of employees to develop brand-new chances and enhance existing opportunities.


Every society is different from each other. Each has different social values and standards. It helps in understanding relating to society and preference of clients. Social factors includes traditions, culture, mindsets towards specific product and services, demographics, standards, interests etc. It can be concluded that advertising through other ways rather than standard (i.e. newspaper) can be preferred in this society.


In this case of NASCAR it can be kept in mind that companies are heavily spending for research study and development. NASCAR must also work on its media rights policy with Turner Broadcasting System.


Since every country has different legal terms and conditions, Legal plays an important role in every nation. Amazoncom Update January 2001 July 2002 Case Study Solution needs to be ensure that they secure their legal rights in every county so any business does not harm to its legal rights.


Environmental aspects are likewise crucial for every single business. Because typically governments do not enable those organisation which can harm to environment. These environmental aspects consists of laws concerning contamination, climate change, safe garbage disposal, policies relating to insurance etc. NASCAR requires to ensure that its automobiles are not creating pollution more than appropriate level.

7 P's of Marketing


The products of Amazoncom Update January 2001 July 2002 Case Study Solution in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, sanctioning rules for races and ad-space to business marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Prices strategy of NASCAR for its race occasions tickets is based upon the location and value of the racing events. Together with race events tickets, NASCAR also charge numerous service fees to its stakeholders and makes profits. It charged approving charges of $1-2 million per race on average in 2005.


Marketing technique of Amazoncom Update January 2001 July 2002 Case Study Help is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races. The company is not totally relied upon its fan base for its promo and promote through local radio stations too. The company has actually likewise embraced the merchandising media of promo, in which the company sells merchandises with its logo.


NASCAR have its racing tracks in numerous cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in the majority of the cities in United States to comprehend across the country popularity.


Nestle people method is consisted of offering better experience to its viewers, its fan base and to all of its stakeholders. Individuals are an essential aspect of Amazoncom Update January 2001 July 2002 Case Study Help A marketing method as its events are the source of home entertainment for crowd. Its people strategy consists of efforts to supply much better experience to its Fans, Race Drivers, Crew, Event Organizers and so on, all of which come under individuals technique of NASCAR.


Numerous company processes are required to carry out racing events in an efficient way. These procedures include; correct schedule of time, plan for spectators, offering tickets, plan of space for sponsors, handling logistics etc. These all processes contribute I building NASCAR image, enhancing viewers experience and increasing fan base.

Physical Evidence.

Most important physical evidences for the NASCAR includes the existence of its racing tracks, stock vehicles and racing events. Together with it, its merchandising brands consisting of tee shirts, caps, goodies etc., also serve as a physical evidence for NASCAR.

Item Life Process Evaluation.

The racing occasions by NASCAR was introduced on June 19, 1949. At the very first stage competition for NASCAR was low, as the competitors drove the cars and trucks similar to the automobiles driven by ordinary individuals.


After conducting its very first race effectively the company moved towards building its own tracks. The first Amazoncom Update January 2001 July 2002 Case Study Analysis based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by establishment of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the development of racing tracks the business moved towards transmitting its races on television in 1979. The very first event relayed on television was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he transformed NASCAR from a regional Sport popular organization into one with worldwide fan base. He started a brand-new age of rewarding sponsorships and television contracts for NASCAR.


The maturity period for NASCAR began with the efforts of William France Jr., with the company having wide range of revenue sources. The business has about 500 sponsors with transmitting its occasions in about 150 countries. The company has large number of tracks in most of the cities of United States.


The significant causes of decline include the monetary crisis of 2008, which increased the cost of getting here at tracks for viewers due to increasing fuel rates, and the moving of its fan base towards other sports.

Market Segmentation.

The marketplace division of Amazoncom Update January 2001 July 2002 Case Study Help can be divided into 4 sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Amazoncom Update January 2001 July 2002 Case Help is based upon the geographical presence of its tracks in numerous states and cities in United States, and the television broadcasting of its occasions in various nations. The company has 23 tracks in about 20 states of America and has television broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This vast geographical segmentation offers the company regional along with worldwide fan base.


The demographic segmentation of NASCAR is likewise highlydiverse based upon the gender, earnings and age of the customer. Its present fan base is majorly consisted of male married fans with an average age of 47 years and an income around $30-50 thousands. Currently NASCAR is attempting to increase its target market to the young growing population and kinds. To increase the group sector of its market NASCAR must revise its marketing techniques to attract more age groups and lower its rates to go into in the market sector with a low average income.( htt1).


The mental characteristics of most of the fans are rather comparable. NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to buy tickets and see the races when in a week. 71% of them choose to purchase items with a NASCAR brand. They are quite extrovert and are willing to mingle with other fans while racing. They want quality racing with low price at convenient place. Although Amazoncom Update January 2001 July 2002 Case Study Help has tried to increase the quality of its racing by introducing stage racing, they also have tried to lower costs and make the occasion more convenient by presenting live racing.


Behavioural segmentation of Amazoncom Update January 2001 July 2002 Case Study Solution is based upon the behaviour of fans in terms of seeing the race reside on the television or by entering the occasions. Currently, the fans preference is towards seeing the race in your home on tv instead of going, as the customer experience at NASCAR tracks is not favourable in addition to expensive. This preference makes the rates for presence lower than the rates for television audiences. NASCAR has to alter the behaviour of its fan base by presenting qualitative services at its tracks.

Target audience.


One of the potential target market of NASCAR was Hispanics; the young and growing population of United States. The market section has terrific possible for NASCAR as the population was growing at a higher rate and it was expected to end up being thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the possible target market sector for NASCAR, as they are more connected socially than other groups. Car racing video games developed by Amazoncom Update January 2001 July 2002 Case Study Solution can be a possible source of acquiring attention of kids towards NASCAR track racing. NASCAR needs more attention towards personalizing and improving its digital functions to draw in the kids target market.

Generation Y.
Generation Y target audience includes those who invested 5 times more resources on discretionary expenses i.e. buying tickets for racing occasions, than others. This big expense makes the segment capacity for NASCAR marketing method of increasing its fan base. The marketplace sector is also easy to technique as 81% of the Y Generation customer uses Facebook every day and the use is twice of using tv and radio. The marketplace sector views sports as an affair, instead of adherence to sport. The market segment thinks about NASCAR as an organization doing not have in creating a multiculturalism environment. Amazoncom Update January 2001 July 2002 Case Study Analysis needs to take various steps to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking decisions concerning marketing. These 5 C's needs to be evaluated appropriately for taking any marketing choice. These 5 C's mean Environment, Business, Collaborators, Competitors and clients.


It requires to make PESTLE analysis in order to comprehend environment or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, legal and ecological and is mentioned above.


NASCAR is a car racing company with having USP of high quality vehicle racing with a global structure. Its sector is sports group and occasions. Its target market is males in the age of 15-60 years. Company has closed corporate culture and having non-interventionist technique.


Collaborations consists of suppliers, suppliers and alliances of Amazoncom Update January 2001 July 2002 Case Study Analysis. It is teamed up with various racing teams which are participating in racing. It also teamed up with Turners Sport for digital rights. NASCAR used to earn money check of around $15 million each year from Turner Sports. There are variety of cons behind this offer. For instance NASCAR needed to get approval from Turner Sport if it wish to create its Facebook page, twitter account or even mobile application. Turner Sport also had rights of every video which is shoot during race at track.


The customer of Amazoncom Update January 2001 July 2002 Case Study Solution are its viewers. They target consumers with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and develop generational loyalty.


The direct rivals of NASCAR are Solution 1 and Moto GP. Teams usually represents sponsors in NASCAR and the medium of marketing is motorists. It can be said that motorists and race automobiles are rivals. If they got better chance in terms of prizes and television exposure, these chauffeurs can go against NASCAR.

Marketing Methods.

1. Developing and Keeping Facebook Page.
One of the prospective target audience sectors for NASCAR is Hispanics which is the growing population sector of U.S.A. however unfortunately NASCAR had actually been not able to attract the this targeted section. In order to draw in the young growing generation the NASCAR must market by using social media like Facebook. It ought to establish a Facebook page containing the details relating to the races and the areas of tracks to make the consumer helpful about the core operations of Amazoncom Update January 2001 July 2002 Case Study Solution. It should likewise upgrade its Facebook page on everyday basis to provide information about its upcoming occasions. This would make the target audience sector more helpful about the business and would lead to bring in large fans base.
2. Establishing and Updating Accounts of Key Drivers.
Amazoncom Update January 2001 July 2002 Case Study Solution drivers has a low star power as compare to gamers of other sports. The bad contacts with fans result in less attraction of audiences towards the racers and a low star power. Star power is an essential aspect for bring in audiences towards tracks and towards tv.
3. Establishing New Games and enhancing current games for kids.
Kids spent most of their time on playing video games and using mobile phones. Sadly, kids playing NASCARA have a worst experience of playing its video games. As an outcome, they are less drawn in towards the sport. In order to attract these kids, NASCARA ought to improve its existing racing video games by introducing customization in the cars and trucks i.e. altering colours, selection of speed, introducing group racing in the game, using much better graphics associated with the racing tracks and presenting various levels in the video game. All these modifications in the present video game would offer better experience to kids.
In addition to it, NASCAR must also construct brand-new games related to racing like kids racing with kids characters as chauffeurs, animation racing with racing in between various cartoon characters with a choice of picking the favourite cartoon character for the kids. These strategies would allow the business to draw in one of its prospective target segments.
4. Presenting multiculturalism at occasions.
NASCAR events are comprised of fans with very couple of cultural diversity, due to cost of arrival in occasions, making it unsightly for the clients viewing sport occasions as social occasions i.e. Generation Y customers. As the Generation Y consumers are a possible target market for NASCAR, therefore the business needs to take specific steps to attract this possible target market.
5. Improving Client Experience at Tracks.
NASCAR should work on infrastructure and amenities at tracks because on the race day audiences got disappointed. Viewers have many expectations from Amazoncom Update January 2001 July 2002 Case Study Solution since in exact same market other companies are supplying much better services than NASCAR. IF NASCAR don't work on this problem then its fans might moved to its competitors.
Marketing Budget.
Marketing spending plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the cost related data for the marketing techniques. It can be seen that strategy 5 of improving client experience at tracks would require highest initial financial investment and expense and method 4 of introducing multiculturalism will require most affordable initial financial investment with most affordable further per year expense.
KEEP IN MIND: The values about expense are presumed on logical basis due the lack of facts and figures connected to cost in the event research study. Inflation rate of United States is presumed to be 10%.


On the basis of deep analysis of the external and internal aspects of Amazoncom Update January 2001 July 2002 Case Study Solution causing the decrease of television viewership rate and presence rate at tracks, the above marketing techniques are suggested to NASCAR to increase its fan base in long run. These methods would handle internal elements like poor client experience at tracks, inadequate social media marketing, incapable digital medias like video games, lack of culturalisms at tracks and so on, in addition to with external factors like shifting of fans towards other sports, demographical modifications in America and changing family life styles.

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