Amazoncom Update January 2001 July 2002 Online Case Study Analysis

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Amazoncom Update January 2001 July 2002 Case Study Solution & Analysis


NASCAR (National Association for Stock Automobile Automobile Racing) is a company conducting series of Stock Vehicle racing in United States and acting as a sanctioning body for driving the guidelines for Stock Automobile Racing. 2) Stock Cars And Truck Racing by NASCAR is the 2nd biggest spectator sport, with greatest number of sponsors. 1) The other sources of income for Amazoncom Update January 2001 July 2002 Case Study Help consists of; 10% of the total income from television rights, approving costs i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed business culture with the non-interventionist method. This non collaborative approach brings tensions in the sport. The structure of Cars and truck of Tomorrow by Amazoncom Update January 2001 July 2002 Case Study Solution, with an intention of safety for the motorists, brought numerous stress among the stakeholders of the sport.
Executive Summary
The communication audit, carried out in 2010, revealed that regardless of the reality that the business extremely depend on the interactions between its stakeholders, there was no identifiable business interaction method. The industry's target consumers, direction and objectives were all unknown.

The audit pointed out various doing not have of NASCAR in terms of lack of internal integration, lack of fan management strategy and lack of digital and social media of marketing. The business has complicated community with independent tracks, motorists and teams. This structure with closed business culture bring numerous difficulties in accelerating a change. Other partners in ecosystem includes the media networks i.e. television and radio, and corporate marketers.

Amazoncom Update January 2001 July 2002 Case Study Solution viewers was extremely devoted to the sport and the brands associated with the NASCAR, making it appealing for sponsors and business marketers.

Problem Statement.

The business is currently dealing with the problem of decreasing rates of presence at racing tracks and rates of television audiences. This can put a considerable effect on its profits from sponsors, media rights, and from other sources of earnings.

Situational Analysis.

The company was quite successful till 2005 with its traditional marketing techniques, but soon after 2005 the business begins dealing with numerous issues consisting of decline of its fan base. Numerous external along with internal elements are accountable for the decrease. Internal factors include; inadequate investment in social media and other digital medias of.

Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and create generational commitment. But the household system in America was altering leading to decrease of impact of married male fan base over their children. Along with it perceptions about car was likewise changing with viewing automobile a lorry to reach at point B from point A, rather than as a fun task. Other difficulties for Amazoncom Update January 2001 July 2002 Case Study Solution includes the shift of its fans to other sports as they were improving their fan's experience permitting access to their broadcasts out of the houses through jumbo turns, Wi-Fi access, and so on. These all challenges were tending the company to revise its marketing techniques.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of dictating rules as approving body. Rules and guidelines relating to expert stock cars and truck racing are dictated by NASCAR like if any group with needed skills and resources can get in into races by following rules and policies determined by NASCAR. All the events of NASCAR are sponsored by corporates because of greatest brand commitment of fans towards brand names advertised by Amazoncom Update January 2001 July 2002 Case Study Solution.

Weak points.

Weak Points in SWOT Analysis are thought about as external aspects. Weak points consists of the elements that stops company to carry out at required level of performance. Weaknesses of NASCAR includes its close culture which is non collective. They have non-interventionist technique. They usually utilized to form guidelines and other needed procedures without intervention of others which leads to poor partnership. For example NASCAR establishes Car of Tomorrow without collaboration so result is that drivers did not like that concept. As this is racing sport so covering of sports by media is likewise hard. It was likewise discovered that NASCAR had no effective strategy for company interaction. If it took place off track, they don't know how to handle concern. Ineffective organisation communication leads to that they do not have clear direction for their long term objectives. They do not know that where they wish to see this sport in future.
Porter's 5 Forces Analysis

NASCAR normally used to rely on conventional media sources like local paper for promotion of its sports. NASCAR also came to understand from these conventional media outlets that sport was difficult to cover. When sports fans were asked concerning popular stars and stars then NASCAR motorist was not discovered even in leading twenty actions.


Economic down turn was experienced in late 2000 which can be threat for NASCAR because if there is financial down turn then people would be having less return on investment. Economic down turn also results in boost fuel costs which likewise affected NASCAR. Now if NASCAR make significant financial investments in brand-new sectors which are based on brand-new customers then it might face negative remarks from its core fan base.

Porter's Five Forces Analysis

It is essential to comprehend industry in which business is working due to the fact that NASCAR's bottom line i.e. net profit is greatly depends on this. There are 5 forces that are used to recognize success, strength and appearance of NASCAR service.

Competitive Rivalry

This force suggests capability of rivals. Groups generally represents sponsors in NASCAR and the medium of marketing is chauffeurs. It can be stated that chauffeurs and race automobiles are competitors. These drivers can go against NASCAR if they got better opportunity in terms of prizes and television exposure. Then audiences can shift to those other fascinating cars and trucks and drivers, if viewers take pleasure in other race cars and motorists more than NASCAR. NASCAR could be having threat from its two direct rivals that is Formula 1 and Moto GP. They need to develop competitive benefits for motorists so they do not move to other competitors.
Swot Analysis
Provider Power

The provider power shows the number of providers are available in industry and what is the cost associated with supplier if business shifts from one provider to another. In this market there is supply monopoly because motorists with required abilities and resources are restricted.

Purchaser Power

In the case of NASCAR clients are its audiences. Viewers can change to other competitors quickly since viewers will having low changing cost.

Threat of Replacement

Substitutes are referred as alternatives. The replacements in this case can be other entertainment suggests like viewers can shift to other sports. There are large variety of replacements are available in this scenario which recommends that threat of substitute is high.

Danger of New Entry

It is defined as how it is easy for any business to enter in that specific market. In the case of Amazoncom Update January 2001 July 2002 Case Study Help danger of brand-new entry is low. If any company needs to enter in this business than they have to make heavy financial investments, due to the fact that. They require to build cars and racing tracks and likewise needs to pay substantial total up to chauffeurs for changing.

PESTEL Analysis


It can not be concluded from case research study that there would be modification in resource allocations. NASCAR had got take advantage of lower taxation policies which results in increasing in profits. They made heavy financial investments in the research study and development. As NASCAR is operating in various markets so it requires to deal with different regulations. It is also kept in mind that Amazoncom Update January 2001 July 2002 Case Study Solution has actually dealt with increased analysis regarding regulative. Every government has various concern so NASCAR has to be prepared for it as concern can be moved to other sector.


Financial aspects includes taxation rate, exchange rate, economic efficiency of that specific business, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its rivals can be affected if there is government intervention in the marketing and sales sector. NASCAR can leverage abilities of employees to develop new chances and improve existing chances.


Every society is various from each other. Each has different social values and standards. It assists in comprehending regarding society and choice of customers. Social aspects includes traditions, culture, attitudes towards particular services and products, demographics, norms, interests and so on. It can be concluded that advertising through other methods rather than standard (i.e. paper) can be chosen in this society.


In this case of NASCAR it can be kept in mind that business are greatly spending for research and development. NASCAR must likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays a crucial role in every nation since every nation has different legal conditions. Amazoncom Update January 2001 July 2002 Case Study Help requires to be ensure that they protect their legal rights in every county so any company does not damage to its legal rights.


Environmental factors are likewise crucial for every service. NASCAR needs to make sure that its cars are not generating pollution more than acceptable level.

7 P's of Marketing


The items of Amazoncom Update January 2001 July 2002 Case Study Analysis in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving rules for races and ad-space to business marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Rates method of NASCAR for its race events tickets is based upon the venue and significance of the racing events. Together with race events tickets, NASCAR also charge numerous service charge to its stakeholders and earns revenue. For instance it charged approving charges of $1-2 million per race on average in 2005.


Marketing strategy of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most crucial tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in the majority of the cities in United States to grasp across the country appeal.


Nestle individuals strategy is consisted of providing much better experience to its viewers, its fan base and to all of its stakeholders. Individuals are a crucial aspect of Amazoncom Update January 2001 July 2002 Case Study Analysis A marketing strategy as its events are the source of home entertainment for crowd. Its individuals method includes efforts to provide better experience to its Fans, Race Drivers, Team, Occasion Organizers etc., all of which come under people strategy of NASCAR.


Numerous service processes are required to perform racing events in an efficient method. These procedures include; correct schedule of time, arrangement for spectators, offering tickets, plan of space for sponsors, managing logistics etc. These all procedures contribute I constructing NASCAR image, enhancing viewers experience and increasing fan base.

Physical Evidence.

Essential physical evidences for the NASCAR consists of the presence of its racing tracks, stock vehicles and racing occasions. In addition to it, its retailing brand names including t-shirts, caps, goodies and so on, also act as a physical evidence for NASCAR.

Item Life Process Assessment.

The racing occasions by Amazoncom Update January 2001 July 2002 Case Study Solution was presented on June 19, 1949. The first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the very first phase competitors for NASCAR was low, as the rivals drove the vehicles similar to the vehicles driven by ordinary individuals.


After conducting its first race successfully the business moved towards constructing its own tracks. The very first Amazoncom Update January 2001 July 2002 Case Study Solution based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by facility of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the growth of racing tracks the business moved towards relaying its races on tv in 1979. The first occasion relayed on tv was flag-to-flag protection of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he changed NASCAR from a local Sport popular organization into one with global fan base. He started a brand-new period of rewarding sponsorships and television contracts for NASCAR.


The maturity period for NASCAR began with the efforts of William France Jr., with the company having vast array of revenue sources. The company has about 500 sponsors with relaying its events in about 150 countries. The business has a great deal of tracks in most of the cities of United States.


The major causes of decline consist of the financial crisis of 2008, which increased the cost of getting here at tracks for viewers due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Segmentation.

The market segmentation of Amazoncom Update January 2001 July 2002 Case Study Solution can be divided into 4 sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Amazoncom Update January 2001 July 2002 Case Solution is based upon the geographical presence of its tracks in various states and cities in United States, and the television broadcasting of its events in various countries. The business has 23 tracks in about 20 states of America and has television broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This vast geographical division offers the business local as well as global fan base.


The market division of NASCAR is also highlydiverse based upon the gender, earnings and age of the customer. Its existing fan base is majorly comprised of male married fans with a typical age of 47 years and an earnings around $30-50 thousands. Currently NASCAR is attempting to increase its target market to the young growing population and kinds. To increase the group section of its market NASCAR need to revise its marketing strategies to attract more age groups and lower its prices to go into in the marketplace sector with a low average income.( htt1).


The psychological attributes of the majority of the fans are rather similar. NASCAR has a fan base with a loyalty. NASCAR fans view it compulsive to acquire tickets and see the races when in a week. 71% of them prefer to acquire items with a NASCAR trademark name. They are quite extrovert and are willing to mingle with other fans while racing. They desire quality racing with low rate at convenient location. Although Amazoncom Update January 2001 July 2002 Case Study Help has tried to increase the quality of its racing by introducing stage racing, they likewise have actually attempted to lower rates and make the occasion more convenient by presenting live racing.


Behavioural segmentation of Amazoncom Update January 2001 July 2002 Case Study Solution is based upon the behaviour of fans in regards to seeing the race live on the television or by entering the events. Currently, the fans preference is towards enjoying the race at home on television instead of going, as the consumer experience at NASCAR tracks is not favourable along with costly. This preference makes the rates for presence lower than the rates for television viewers. NASCAR has to change the behaviour of its fan base by introducing qualitative services at its tracks.

Target audience.


One of the prospective target market of NASCAR was Hispanics; the young and growing population of United States. The market section has fantastic prospective for NASCAR as the population was growing at a greater rate and it was expected to become thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the potential target market sector for NASCAR, as they are more linked socially than other groups. Car racing games established by Amazoncom Update January 2001 July 2002 Case Study Solution can be a possible source of getting attention of kids towards NASCAR track racing. NASCAR requires more attention towards personalizing and enhancing its digital functions to bring in the kids target market.

This big expenditure makes the section capacity for NASCAR marketing method of increasing its fan base. The market sector thinks about NASCAR as a company lacking in creating a multiculturalism atmosphere. NASCAR must take numerous actions to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking decisions concerning marketing. These 5 C's needs to be evaluated properly for taking any marketing choice. These 5 C's mean Climate, Business, Collaborators, Rivals and clients.


It requires to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE means political, economic, social, technical, ecological and legal and is specified above.


Amazoncom Update January 2001 July 2002 Case Study Solution is a car racing company with having USP of high quality vehicle racing with an international structure. Its sector is sports team and occasions.


Collaborations includes suppliers, providers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million each year from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to create its Facebook page, twitter account or even mobile application.


The customer of Amazoncom Update January 2001 July 2002 Case Study Analysis are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and develop generational commitment.


The direct competitors of NASCAR are Formula 1 and Moto GP. Teams usually represents sponsors in NASCAR and the medium of marketing is chauffeurs. For that reason it can be stated that drivers and race cars are rivals. If they got better chance in terms of prizes and tv direct exposure, these chauffeurs can go against NASCAR.

Marketing Strategies.

1. Keeping and developing Facebook Page.
One of the prospective target audience sections for NASCAR is Hispanics which is the growing population sector of U.S.A. however regrettably NASCAR had been unable to attract the this targeted segment. In order to bring in the young growing generation the NASCAR ought to market by using social networks like Facebook. It must develop a Facebook page including the details regarding the races and the areas of tracks to make the customer helpful about the core operations of Amazoncom Update January 2001 July 2002 Case Study Solution. It must also upgrade its Facebook page on everyday basis to supply information about its upcoming events. This would make the target audience section more informative about business and would result in attracting large fans base.
2. Establishing and Updating Accounts of Secret Drivers.
Amazoncom Update January 2001 July 2002 Case Study Analysis chauffeurs has a low star power as compare to players of other sports. The bad contacts with fans result in less destination of audiences towards the racers and a low star power. Star power is an essential factor for drawing in audiences towards tracks and towards tv.
3. Developing New Games and improving current video games for kids.
In order to bring in these kids, NASCARA must improve its current racing video games by presenting modification in the cars and trucks i.e. changing colours, choice of speed, introducing group racing in the game, utilizing much better graphics related to the racing tracks and introducing numerous levels in the video game. All these modifications in the present game would supply much better experience to kids.
Along with it, NASCAR needs to also develop new games connected to racing like kids racing with kids characters as chauffeurs, animation racing with racing between different animation characters with a choice of selecting the favourite animation character for the kids. These strategies would enable the company to draw in one of its possible target segments.
4. Presenting multiculturalism at events.
Amazoncom Update January 2001 July 2002 Case Study Solution occasions are consisted of fans with very couple of cultural diversity, due to expense of arrival in occasions, making it unsightly for the consumers viewing sport occasions as affairs i.e. Generation Y clients. As the Generation Y clients are a prospective target market for NASCAR, for that reason the business must take specific measures to attract this prospective target market. It should embrace methods to bring in the consumers far from the tracks area with different culture. The technique to do so might be providing special discount rates on tickets or free tickets to audiences coming from a particular range or from another state. It would increase cultural diversity of the fans and would make Generation Y consumers more satisfied.
5. Improving Customer Experience at Tracks.
NASCAR ought to work on infrastructure and facilities at tracks since on the race day audiences got dissatisfied. Viewers have lots of expectations from Amazoncom Update January 2001 July 2002 Case Study Analysis because in very same market other companies are providing much better services than NASCAR. IF NASCAR don't work on this concern then its fans may shifted to its rivals.

Marketing Budget plan

Marketing budget made on the basis of the above techniques for the period of 5 years from 2011 to 2015, reveals the cost related information for the marketing techniques. It can be seen that technique 5 of improving customer experience at tracks would need highest initial financial investment and cost and method 4 of presenting multiculturalism will need least expensive initial financial investment with most affordable even more per year cost.
NOTE: The values about expense are assumed on rational basis due the lack of figures and truths associated with cost in the event research study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the internal and external factors of Amazoncom Update January 2001 July 2002 Case Study Analysis causing the decline of television viewership rate and participation rate at tracks, the above marketing techniques are suggested to NASCAR to increase its fan base in long run. These methods would manage internal elements like poor client experience at tracks, insufficient social networks marketing, incapable digital medias like video games, lack of culturalisms at tracks etc., as well as with external aspects like shifting of fans towards other sports, demographical changes in America and altering domesticity designs.