Charlene Barshefsky B Online Case Study Solution

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Charlene Barshefsky B Case Study Solution & Analysis


Charlene Barshefsky B Case Study Solution (National Association for Stock Car Automobile Racing) is an organization performing series of Stock Car racing in United States and serving as a sanctioning body for driving the guidelines for Stock Vehicle Racing. The organization was established in 1947, by "Big Bill" France. NASCAR arrange Stock Vehicle Racing events in United States with the presence of about 130000 audiences typically in 2005. It likewise relayed its events in about 150 nations. Stock Automobile Racing by NASCAR is the 2nd biggest spectator sport, with highest number of sponsors. It has about 500 sponsors contributing billions of dollars in its income. The other sources of income for Charlene Barshefsky B Case Study Help consists of; 10% of the overall income from tv rights, approving charges i.e. $1-2 million per race, and licencing NASCAR brand name to companies.

NASCAR has a closed business culture with the non-interventionist method. This non collective technique brings tensions in the sport. The structure of Car of Tomorrow by Charlene Barshefsky B Case Study Solution, with an intent of security for the drivers, brought various stress among the stakeholders of the sport.
Executive Summary
The interaction audit, performed in 2010, exposed that regardless of the fact that business highly depend on the interactions between its stakeholders, there was no identifiable business communication technique. The market's target clients, instructions and goals were all unknown.

The audit pointed out numerous lacking of NASCAR in terms of absence of internal combination, lack of fan management method and lack of social and digital media of marketing. The company has complex environment with independent tracks, motorists and teams. This structure with closed business culture bring various difficulties in speeding up a modification. Other partners in environment consists of the media networks i.e. television and radio, and corporate marketers.

Charlene Barshefsky B Case Study Analysis viewers was highly loyal to the sport and the brands related to the NASCAR, making it appealing for sponsors and business marketers.

Issue Statement.

The company is currently facing the problem of declining rates of participation at racing tracks and rates of tv audiences. This can put a substantial impact on its earnings from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

Although the company was quite successful till 2005 with its traditional marketing techniques, but soon after 2005 the company starts facing numerous issues including decrease of its fan base. A number of external in addition to internal aspects are accountable for the decline. Internal aspects consist of; insufficient financial investment in social media and other digital medias of.

Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and develop generational commitment. Other challenges for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience allowing access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, and so on.

SWOT Analysis.


In SWOT analysis, strengths defined as business's qualities which are different from its rivals. These are company's core proficiencies on which company efficiency or company success based on. Charlene Barshefsky B Case Study Solution core competencies includes it has rights of dictating guidelines as approving body. Guidelines and guidelines relating to professional stock cars and truck racing are determined by NASCAR like if any team with required abilities and resources can enter into races by following guidelines and regulations dictated by NASCAR. NASCAR has monopoly it this element. Its strengths also includes that it has title of second largest spectator sport in the United States with having more fortune 500 sponsors based in United States. Its races were utilized to relay in more than 150 countries around the globe with more than $56 million profits. The main sources of their profits originate from tv rights, sanctioning fees, sponsorship and licensing. It has longest season of 10 months and having ownership of 3 national series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has also large resource of fans and corporate sponsors. Since of biggest brand commitment of fans toward brands promoted by NASCAR, all the occasions of NASCAR are sponsored by corporates. (See Appendix A).


Weaknesses of NASCAR includes its close culture which is non collective. Charlene Barshefsky B Case Study Help develops Automobile of Tomorrow without partnership so result is that drivers did not like that principle. It was also discovered that NASCAR had no reliable method for company communication.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external factors which can be beneficial to company or the external factors on which business is having competitive benefit. NASCAR normally used to depend on standard media sources like regional paper for promotion of its sports. Typically these conventional media sources try to cover their house group and certain type of events. NASCAR likewise familiarized from these traditional media outlets that sport was tough to cover. Media landscape also altered from traditional to digital landscape. Papers failed. NASCAR can deal with its abilities to get maximum possible benefits from this new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in social and digital media to get its advantages. Digital rights of NASCAR were likewise sold to Turner Sports. NASCAR utilized to earn money check of around $15 million annually from Turner Sports. There are variety of cons behind this deal. For example Charlene Barshefsky B Case Study Analysis needed to get approval from Turner Sport if it wish to produce its Facebook page, twitter account and even mobile application. Turner Sport also had rights of every video which is shoot during race at track. If media sources like newspapers, publications and cable channels want to publish videos of races on their respective pages then they are needed to pay licensing fees to Turner Sport. So NASCAR can deal with conditions and attempt to negotiate with Turner Sports to get maximum advantages of it. Star power plays really crucial role in producing earnings from every sport. Nevertheless it was noted that Charlene Barshefsky B Case Study Help is lagging in this location i.e. star power. For instance when sports fans were asked regarding popular celebrities and stars then NASCAR motorist was not discovered even in leading twenty reactions. NASCAR can put efforts in this area too for income generation. They must direct their motorists that how they can end up being sport stars. Four strategic focuses which are created by research study team can likewise be served as opportunity for NESCAR. These 4 strategic focuses compares and analysis Charlene Barshefsky B Case Study Solution strategies.


Dangers in SWOT analysis are specified as external elements that can hazard to business's success. Economic down turn was experienced in late 2000 which can be risk for NASCAR because if there is financial down turn then people would be having less roi. Earning of individuals would be effected and they would be more conscious in investing their cash. Economic down turn likewise results in increase fuel rates which likewise impacted NASCAR. Because fans of NASCAR utilized to attend its event from fars away. NESCAR had a rule of 65/25/10 for earnings distribution. 65 percent revenues from media rights would be dispersed to race course, 25 percent earnings would be distributed to competing group and staying 10 percent would be kept by NESCAR which is sanctioning body. Contending team wanted to increase their portion of profits from 25 percent because of boost in operating expense of a race team and likewise there is decline in the number of full-season sponsorship. Because they are making massive investments to enhance experience of fans, nescar also faces dangers from other sponsors. For example which includes updating existing avenues, developing brand-new avenues, offering Wi-Fi facility and also supplying other interactive mediums to interact sports on smartphones. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and develop generational loyalty. The difficulty is that the family system in America was altering resulting in decrease of impact of married male fan base over their youngsters. In addition to it understandings about car was likewise altering with perceiving cars and truck a lorry to reach at point B from point A, instead of as an enjoyable job. If NASCAR make considerable investments in brand-new sectors which are based on new customers then it may face negative comments from its core fan base, now.

Porter's Five Forces Analysis

It is essential to comprehend industry in which business is working due to the fact that NASCAR's bottom line i.e. net earnings is greatly depends on this. There are 5 forces that are utilized to identify success, strength and beauty of NASCAR organisation.

Competitive Rivalry

These drivers can go against NASCAR if they got much better chance in terms of rewards and television exposure. If audiences delight in other race vehicles and chauffeurs more than NASCAR then audiences can move to those other intriguing cars and chauffeurs. NASCAR could be having risk from its 2 direct competitors that is Solution 1 and Moto GP.
Swot Analysis
Supplier Power

The supplier power indicates the variety of suppliers are available in market and what is the expense connected with provider if company shifts from one provider to another. Because motorists with needed resources and abilities are limited, in this industry there is supply monopoly.

Buyer Power

This force is regarding to customers that is it easy for clients to shift to other items. If there is more switching expense is associated then customers are less most likely to switch. When it comes to NASCAR clients are its audiences. Viewers can switch to other rivals easily due to the fact that audiences will having low switching expense.

Threat of Replacement

Alternatives are referred as alternatives. The alternatives in this case can be other home entertainment implies like audiences can shift to other sports. So there are large range of alternatives are readily available in this scenario which suggests that danger of substitute is high.

Hazard of New Entry

In the case of NASCAR threat of brand-new entry is low. They require to construct cars and racing tracks and likewise requires to pay significant quantity to motorists for changing.

PESTEL Analysis


As NASCAR is working in numerous markets so it requires to face various guidelines. It is also noted that NASCAR has actually dealt with increased analysis relating to regulative. Every government has various concern so NASCAR has actually to be prepared for it as top priority can be shifted to other sector.


Economic aspects consists of taxation rate, currency exchange rate, financial efficiency of that specific company, conditions of labour market, inflation rate and so on. Fortunes of the NASCAR and its competitors can be affected if there is federal government intervention in the marketing and sales sector. NASCAR can take advantage of abilities of workers to create new chances and enhance existing opportunities.


Every society is different from each other. Each has various social worths and standards. It helps in comprehending regarding society and choice of customers. Social factors consists of customs, culture, mindsets towards specific services and products, demographics, standards, interests and so on. It can be concluded that marketing through other ways rather than traditional (i.e. newspaper) can be chosen in this society.


In this case of NASCAR it can be kept in mind that companies are heavily investing for research and advancement. NASCAR should likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Because every country has different legal terms and conditions, Legal plays an important role in every country. Charlene Barshefsky B Case Study Help needs to be make sure that they protect their legal rights in every county so any business does not hurt to its legal rights.


Environmental aspects are also crucial for every service. NASCAR needs to make sure that its cars are not creating contamination more than acceptable level.

7 P's of Marketing


The items of Charlene Barshefsky B Case Study Analysis in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving rules for races and ad-space to business online marketers during broadcast of NASCAR races. (Hanlon, 2018).


Rates strategy of NASCAR for its race occasions tickets is based upon the place and significance of the racing events. In addition to race events tickets, NASCAR also charge different service charge to its stakeholders and earns revenue. For instance it charged approving fees of $1-2 million per race typically in 2005.


Advertising strategy of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most crucial tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Auto Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in most of the cities in United States to comprehend nationwide appeal.


Nestle people technique is consisted of supplying much better experience to its viewers, its fan base and to all of its stakeholders. People are an important aspect of Charlene Barshefsky B Case Study Help A marketing strategy as its events are the source of home entertainment for crowd. Its people method consists of efforts to provide better experience to its Fans, Race Drivers, Team, Event Organizers etc., all of which come under people technique of NASCAR.


A number of company procedures are required to conduct racing occasions in an efficient way. These processes consist of; appropriate schedule of time, plan for viewers, offering tickets, arrangement of space for sponsors, managing logistics etc. These all procedures contribute I building NASCAR image, improving spectators experience and increasing fan base.

Physical Proof.

Essential physical evidences for the NASCAR consists of the existence of its racing tracks, stock vehicles and racing events. In addition to it, its merchandising brand names consisting of t-shirts, caps, goodies etc., likewise act as a physical proof for NASCAR.

Item Life Cycle Evaluation.

The racing events by NASCAR was presented on June 19, 1949. At the first phase competition for NASCAR was low, as the competitors drove the automobiles comparable to the cars and trucks driven by regular people.


After conducting its first race effectively the company moved towards developing its own tracks. The first Charlene Barshefsky B Case Study Analysis based track, particularly the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by establishment of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the development of racing tracks the company moved towards broadcasting its races on tv in 1979. The very first event broadcasted on television was flag-to-flag coverage of Daytona.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 years, he transformed NASCAR from a local Sport popular organization into one with international fan base. He started a brand-new era of lucrative sponsorships and television agreements for NASCAR.


The maturity duration for NASCAR began with the efforts of William France Jr., with the company having large range of revenue sources. The company has about 500 sponsors with relaying its occasions in about 150 countries. The business has a great deal of tracks in the majority of the cities of United States.


The significant causes of decline include the financial crisis of 2008, which increased the cost of getting here at tracks for audiences due to increasing fuel costs, and the shifting of its fan base towards other sports.

Market Segmentation.

The market division of Charlene Barshefsky B Case Study Help can be divided into 4 segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Charlene Barshefsky B Case Analysis is based upon the geographical presence of its tracks in various states and cities in United States, and the tv broadcasting of its events in different nations. The business has 23 tracks in about 20 states of America and has television broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation offers the company regional as well as worldwide fan base.


The demographic segmentation of Charlene Barshefsky B Case Study Help is likewise highlydiverse based upon the gender, income and age of the customer. To increase the market sector of its market NASCAR need to revise its marketing techniques to attract more age groups and lower its rates to go into in the market sector with a low average income.


The psychological attributes of most of the fans are quite comparable. NASCAR has a fan base with a commitment. When in a week, NASCAR fans perceive it compulsive to purchase tickets and see the races. 71% of them prefer to acquire products with a NASCAR brand. They are quite extrovert and are willing to join other fans while racing. They want quality racing with low cost at convenient location. NASCAR has actually attempted to increase the quality of its racing by presenting phase racing, they also have tried to lower costs and make the event more practical by presenting live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of seeing the race live on the tv or by going in the events. Currently, the fans choice is towards enjoying the race at house on tv rather than going, as the customer experience at NASCAR tracks is not favourable as well as expensive.

Target audience.


Among the potential target market of Charlene Barshefsky B Case Study Solution was Hispanics; the young and growing population of United States. The market sector has fantastic possible for NASCAR as the population was growing at a higher rate and it was expected to end up being thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014. The section shows affinity with cars and truck culture, however require a more concentrated marketing towards inviting the section towards racing.


Kids are likewise one of the potential target market section for NASCAR, as they are more connected socially than other groups. Car racing video games developed by Charlene Barshefsky B Case Study Analysis can be a prospective source of getting attention of kids towards NASCAR track racing. NASCAR requires more attention towards personalizing and improving its digital features to draw in the kids target market.

Generation Y.
Generation Y target audience consists of those who invested five times more resources on discretionary expenses i.e. acquiring tickets for racing events, than others. This big expense makes the segment capacity for NASCAR marketing strategy of increasing its fan base. The marketplace segment is likewise simple to approach as 81% of the Y Generation customer uses Facebook every day and the usage is twice of utilizing television and radio. The market sector views sports as a get-together, instead of adherence to sport. The marketplace section considers NASCAR as a company lacking in producing a multiculturalism atmosphere. Charlene Barshefsky B Case Study Help should take different actions to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking choices concerning marketing. These 5 C's needs to be analysed effectively for taking any marketing choice. These 5 C's mean Climate, Company, Collaborators, Customers and Rivals.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE means political, financial, social, technical, ecological and legal and is mentioned above.


Charlene Barshefsky B Case Study Solution is a car racing company with having USP of high quality auto racing with a worldwide structure. Its sector is sports team and events.


Collaborations includes suppliers, suppliers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million each year from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to produce its Facebook page, twitter account or even mobile application.


The customer of Charlene Barshefsky B Case Study Analysis are its viewers. They target consumers with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and create generational commitment.


Teams normally represents sponsors in NASCAR and the medium of advertising is drivers. These motorists can go against NASCAR if they got better chance in terms of rewards and tv exposure.

Marketing Methods.

1. Developing and Preserving Facebook Page.
Among the prospective target audience sectors for NASCAR is Hispanics which is the growing population section of USA but sadly NASCAR had been not able to draw in the this targeted section. In order to bring in the young growing generation the NASCAR need to market by utilizing social networks like Facebook. It should establish a Facebook page including the information regarding the races and the places of tracks to make the customer useful about the core operations of Charlene Barshefsky B Case Study Solution. It needs to likewise upgrade its Facebook page on day-to-day basis to supply details about its approaching occasions. This would make the target audience sector more informative about the business and would result in bring in big fans base.
2. Developing and Upgrading Accounts of Secret Drivers.
Charlene Barshefsky B Case Study Analysis drivers has a low star power as compare to gamers of other sports. The poor contacts with fans result in less tourist attraction of viewers towards the racers and a low star power. Star power is an essential factor for attracting audiences towards tracks and towards tv.
3. Establishing New Games and enhancing existing video games for kids.
In order to draw in these kids, NASCARA needs to improve its existing racing video games by presenting modification in the automobiles i.e. altering colours, choice of speed, presenting group racing in the video game, utilizing much better graphics related to the racing tracks and presenting various levels in the video game. All these adjustments in the present video game would provide much better experience to kids.
In addition to it, NASCAR ought to also develop new games connected to racing like kids racing with kids characters as drivers, animation racing with racing in between numerous cartoon characters with a choice of selecting the favourite cartoon character for the kids. These strategies would enable the business to bring in one of its possible target sectors.
4. Presenting multiculturalism at events.
NASCAR events are made up of fans with extremely few cultural variety, due to cost of arrival in occasions, making it unattractive for the consumers viewing sport events as social celebrations i.e. Generation Y consumers. As the Generation Y clients are a possible target market for NASCAR, therefore the business must take certain steps to attract this potential target market.
5. Improving Client Experience at Tracks.
NASCAR must work on infrastructure and amenities at tracks due to the fact that on the race day audiences got disappointed. Audiences have lots of expectations from Charlene Barshefsky B Case Study Analysis because in very same industry other companies are providing better services than NASCAR. IF NASCAR do not work on this concern then its fans may shifted to its rivals.

Marketing Spending plan

Marketing budget plan made on the basis of the above techniques for the period of 5 years from 2011 to 2015, reveals the cost associated data for the marketing strategies. (See Appendix B). It can be seen that method 5 of improving customer experience at tracks would require greatest initial financial investment and cost and technique 4 of presenting multiculturalism will need least expensive preliminary financial investment with most affordable further annually cost. The business must focus on the resource allocation on these strategies on the basis of its available resources and the possible advantages which the technique would provide.
KEEP IN MIND: The worths about expense are presumed on logical basis due the lack of truths and figures connected to cost in the event study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the internal and external elements of Charlene Barshefsky B Case Study Help causing the decline of tv viewership rate and attendance rate at tracks, the above marketing methods are advised to NASCAR to increase its fan base in long term. These methods would manage internal aspects like poor consumer experience at tracks, inadequate social networks marketing, incapable digital medias like games, absence of culturalisms at tracks and so on, along with with external elements like shifting of fans towards other sports, demographical modifications in America and changing domesticity designs.