Efrenzy Inc B Online Case Study Solution

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Efrenzy Inc B Case Study Solution and Analysis


NASCAR (National Association for Stock Cars And Truck Auto Racing) is an organization carrying out series of Stock Cars and truck racing in United States and acting as an approving body for driving the guidelines for Stock Cars and truck Racing. 2) Stock Car Racing by NASCAR is the second biggest spectator sport, with greatest number of sponsors. 1) The other sources of revenue for Efrenzy Inc B Case Study Analysis includes; 10% of the total profits from television rights, approving fees i.e. $1-2 million per race, and licencing NASCAR brand to companies.

NASCAR has a closed business culture with the non-interventionist method. The building of Car of Tomorrow by NASCAR, with an intention of safety for the drivers, brought different tensions among the stakeholders of the sport.
Executive Summary
The communication audit, carried out in 2010, revealed that despite the truth that the business highly count on the communications in between its stakeholders, there was no recognizable service interaction technique. The industry's target customers, instructions and goals were all unknown.

The audit pointed out different doing not have of NASCAR in terms of absence of internal combination, lack of fan management method and absence of digital and social media of marketing. The company has complex environment with independent tracks, chauffeurs and groups. This structure with closed corporate culture bring various difficulties in speeding up a modification. Other partners in ecosystem includes the media networks i.e. television and radio, and business marketers.

Efrenzy Inc B Case Study Analysis viewers was highly faithful to the sport and the brand names connected with the NASCAR, making it appealing for sponsors and corporate online marketers.

Problem Statement.

The company is presently facing the issue of decreasing rates of participation at racing tracks and rates of television viewers. This can put a substantial influence on its profits from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The company was rather successful till 2005 with its conventional marketing methods, but quickly after 2005 the business begins facing numerous issues including decrease of its fan base. A number of external as well as internal aspects are responsible for the decrease. Internal elements include; insufficient investment in social networks and other digital medias of.

Fan base of NASCAR made up of married males with a typical age of 47, which passes their fandom to their children and produce generational loyalty. Other difficulties for NASCAR consists of the shift of its fans to other sports as they were enhancing their fan's experience permitting access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, etc.

SWOT Analysis.


NASCAR core competencies includes it has rights of determining rules as sanctioning body. Guidelines and regulations concerning professional stock cars and truck racing are determined by NASCAR like if any group with needed skills and resources can get in into races by following guidelines and guidelines dictated by NASCAR. All the events of NASCAR are sponsored by corporates due to the fact that of most significant brand commitment of fans toward brands advertised by Efrenzy Inc B Case Study Analysis.

Weak points.

Weaknesses in SWOT Analysis are thought about as external factors. Weaknesses consists of the factors that stops company to perform at needed level of performance. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist method. They normally used to form rules and other required processes without intervention of others which leads to bad partnership. For instance NASCAR establishes Cars and truck of Tomorrow without collaboration so result is that drivers did not like that idea. As this is racing sport so covering of sports by media is likewise difficult. It was also discovered that NASCAR had no effective strategy for company interaction. If it happened off track, they don't understand how to manage concern. Ineffective business interaction results in that they don't have clear instructions for their long term goals. They don't know that where they wish to see this sport in future.
Porter's 5 Forces Analysis

NASCAR typically utilized to rely on conventional media sources like regional paper for promotion of its sports. NASCAR likewise came to know from these standard media outlets that sport was tough to cover. When sports fans were asked relating to popular celebrities and stars then NASCAR driver was not found even in top twenty actions.


Economic down turn was experienced in late 2000 which can be risk for NASCAR because if there is economic down turn then individuals would be having less return on investment. Economic down turn also results in boost fuel rates which also impacted NASCAR. Now if NASCAR make significant investments in new segments which are based on new customers then it might deal with unfavorable remarks from its core fan base.

Porter's 5 Forces Analysis

It is essential to understand industry in which company is working due to the fact that NASCAR's bottom line i.e. net earnings is heavily depends on this. There are 5 forces that are utilized to identify profitability, strength and beauty of NASCAR organisation.

Competitive Competition

These motorists can go against NASCAR if they got better chance in terms of prizes and television exposure. If audiences delight in other race vehicles and drivers more than NASCAR then audiences can move to those other interesting automobiles and drivers. NASCAR could be having risk from its 2 direct rivals that is Solution 1 and Moto GP.
Swot Analysis
Provider Power

If company shifts from one supplier to another, the supplier power suggests the number of suppliers are available in market and what is the cost associated with provider. Since chauffeurs with required skills and resources are limited, in this market there is supply monopoly.

Buyer Power

In the case of NASCAR customers are its audiences. Audiences can change to other competitors easily because viewers will having low switching expense.

Hazard of Substitution

Substitutes are referred as options. The replacements in this case can be other home entertainment indicates like viewers can shift to other sports. There are large variety of replacements are available in this scenario which suggests that risk of replacement is high.

Risk of New Entry

In the case of NASCAR danger of brand-new entry is low. They require to develop vehicles and racing tracks and likewise needs to pay substantial amount to chauffeurs for changing.

PESTEL Analysis


As NASCAR is working in various markets so it requires to deal with various policies. It is likewise kept in mind that NASCAR has actually faced increased analysis relating to regulatory. Every federal government has various top priority so NASCAR has actually to be prepared for it as top priority can be shifted to other sector.


Financial aspects includes taxation rate, currency exchange rate, economic performance of that particular company, conditions of labour market, inflation rate and so on. Fortunes of the NASCAR and its rivals can be impacted if there is federal government intervention in the marketing and sales sector. NASCAR can take advantage of abilities of workers to create new chances and enhance existing opportunities.


Every society is various from each other. Each has various social worths and norms. It assists in comprehending concerning society and choice of customers. Social aspects consists of traditions, culture, mindsets towards particular services and products, demographics, standards, interests and so on. It can be concluded that advertising through other means instead of traditional (i.e. paper) can be chosen in this society.


Technology has impact on almost every organisation. It consists of development in company method. In this case of Efrenzy Inc B Case Study Solution it can be noted that companies are heavily investing for research and development. NASCAR ought to likewise deal with its media rights policy with Turner Broadcasting System.

Vrio Analysis
Because every country has different legal terms and conditions, Legal plays an important function in every country. Efrenzy Inc B Case Study Help requires to be ensure that they protect their legal rights in every county so any business does not hurt to its legal rights.


Ecological aspects are likewise crucial for every service. NASCAR needs to make sure that its vehicles are not creating contamination more than acceptable level.

7 P's of Marketing


The products of Efrenzy Inc B Case Study Analysis in its item portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving rules for races and ad-space to corporate marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Prices strategy of NASCAR for its race events tickets is based upon the venue and value of the racing events. In addition to race events tickets, NASCAR also charge numerous service charge to its stakeholders and earns revenue. For example it charged approving fees of $1-2 million per race on average in 2005.


Advertising method of Efrenzy Inc B Case Study Analysis is extremely based upon its fan base. A strong fan base share its fandom with others and increase the variety of audiences for NASCAR races. However, the company is not completely relied upon its fan base for its promotion and promote through regional radio stations too. The company has actually also embraced the retailing media of promotion, in which the business offers products with its logo.


NASCAR have its racing tracks in numerous cities in United States. The most essential tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It tries to perform its races in the majority of the cities in United States to understand nationwide popularity.


Nestle individuals strategy is consisted of supplying better experience to its audiences, its fan base and to all of its stakeholders. People are an essential aspect of Efrenzy Inc B Case Study Help A marketing method as its events are the source of entertainment for crowd. Its individuals strategy includes efforts to offer better experience to its Fans, Race Drivers, Team, Occasion Organizers and so on, all of which come under individuals method of NASCAR.


Numerous business processes are required to conduct racing events in an efficient way. These processes include; appropriate schedule of time, plan for spectators, offering tickets, arrangement of space for sponsors, handling logistics and so on. These all procedures contribute I constructing NASCAR image, improving viewers experience and increasing fan base.

Physical Evidence.

Essential physical evidences for the NASCAR consists of the presence of its racing tracks, stock vehicles and racing events. Together with it, its retailing brand names consisting of t-shirts, caps, goodies etc., also function as a physical proof for NASCAR.

Product Life Process Evaluation.

The racing events by NASCAR was introduced on June 19, 1949. At the first phase competition for NASCAR was low, as the competitors drove the cars and trucks similar to the vehicles driven by ordinary people.


After conducting its first race effectively the business moved towards constructing its own tracks. The very first Efrenzy Inc B Case Study Solution based track, namely the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by establishment of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the growth of racing tracks the company moved towards relaying its races on tv in 1979. The first occasion broadcasted on tv was flag-to-flag protection of Daytona.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 decades, he changed NASCAR from a local Sport popular organization into one with worldwide fan base. He started a new age of profitable sponsorships and television agreements for NASCAR.


The maturity period for NASCAR began with the efforts of William France Jr., with the business having vast array of profits sources. The business has about 500 sponsors with broadcasting its events in about 150 countries. The company has large number of tracks in the majority of the cities of United States.


The decline in the business's offerings started after 2005 with average presence rate per race declined by 22% from 2005 to 2010 and tv viewership rate declined by 30% from 2005 to 2010. The significant reasons for decline consist of the monetary crisis of 2008, which increased the expense of coming to tracks for audiences due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Segmentation.

The market segmentation of Efrenzy Inc B Case Study Analysis can be divided into four segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Efrenzy Inc B Case Help is based upon the geographical presence of its tracks in numerous states and cities in United States, and the television broadcasting of its occasions in various countries. The business has 23 tracks in about 20 states of America and has tv broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This vast geographical segmentation provides the business regional as well as international fan base.


The market division of Efrenzy Inc B Case Study Solution is likewise highlydiverse based upon the gender, income and age of the customer. To increase the demographic section of its market NASCAR ought to revise its marketing techniques to draw in more age groups and lower its costs to go into in the market sector with a low typical income.


The mental qualities of the majority of the fans are rather similar. NASCAR has a fan base with a commitment. As soon as in a week, NASCAR fans perceive it compulsive to acquire tickets and see the races. 71% of them prefer to acquire products with a NASCAR brand name. They are rather extrovert and want to join other fans while racing. They want quality racing with low rate at convenient location. NASCAR has tried to increase the quality of its racing by presenting stage racing, they likewise have attempted to lower rates and make the event more convenient by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of enjoying the race live on the television or by going in the events. Presently, the fans choice is towards seeing the race at house on television rather than going, as the customer experience at NASCAR tracks is not beneficial as well as expensive.

Target Market.


Among the possible target audience of Efrenzy Inc B Case Study Help was Hispanics; the young and growing population of United States. The market segment has terrific prospective for NASCAR as the population was growing at a higher rate and it was anticipated to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014. Although, the section reveals affinity with automobile culture, however need a more concentrated marketing towards welcoming the sector towards racing.


Kids are likewise one of the prospective target audience segment for NASCAR, as they are more linked socially than other groups. Developing fan base amongst kids can offer a possible increase in the number of fans for racing due to their connectivity. Kids spend most of their times in playing and utilizing mobile phones video games. Car racing video games established by Efrenzy Inc B Case Study Help can be a potential source of gaining attention of kids towards NASCAR track racing. NASCAR's digital features related to kids are not capable of gaining the attention. NASCAR needs more attention towards customizing and improving its digital features to bring in the kids target market.

Generation Y.
Generation Y target market consists of those who spent five times more resources on discretionary expenses i.e. buying tickets for racing occasions, than others. This big expenditure makes the sector potential for NASCAR marketing method of increasing its fan base. The market segment is also simple to technique as 81% of the Y Generation customer uses Facebook the usage and every day is two times of using tv and radio. The marketplace segment views sports as a get-together, rather than adherence to sport. The marketplace segment considers NASCAR as an organization lacking in producing a multiculturalism environment. Efrenzy Inc B Case Study Help should take various steps to improve the experience of Generation Y consumers in its occasions.

5 C's of Marketing

5 C's of marketing helps in taking choices concerning marketing.


It requires to make PESTLE analysis in order to comprehend environment or context in which NASCAR is working. PESTLE represents political, financial, social, technical, ecological and legal and is mentioned above.


Efrenzy Inc B Case Study Solution is an auto racing company with having USP of high quality vehicle racing with a global structure. Its sector is sports team and occasions.


Collaborations consists of suppliers, suppliers and alliances of Efrenzy Inc B Case Study Solution. It is collaborated with different racing groups which are participating in racing. It likewise collaborated with Turners Sport for digital rights. NASCAR utilized to earn money check of around $15 million each year from Turner Sports. There are variety of cons behind this deal. For example NASCAR needed to get approval from Turner Sport if it wish to develop its Facebook page, twitter account or perhaps mobile application. Turner Sport likewise had rights of every video which is shoot during race at track.


The customer of Efrenzy Inc B Case Study Solution are its audiences. They target customers with having age of 15-60 years. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their children and produce generational commitment.


Teams normally represents sponsors in NASCAR and the medium of advertising is chauffeurs. These drivers can go against NASCAR if they got better chance in terms of prizes and tv exposure.

Marketing Techniques.

1. Preserving and developing Facebook Page.
One of the possible target markets segments for NASCAR is Hispanics which is the growing population section of USA however sadly NASCAR had actually been unable to attract the this targeted section. In order to draw in the young growing generation the NASCAR ought to market by using social media like Facebook. It must establish a Facebook page including the details relating to the races and the areas of tracks to make the consumer informative about the core operations of Efrenzy Inc B Case Study Analysis. It should likewise update its Facebook page on everyday basis to supply info about its upcoming occasions. This would make the target market segment more useful about business and would lead to attracting large fans base.
2. Establishing and Updating Accounts of Key Drivers.
Efrenzy Inc B Case Study Solution drivers has a low star power as compare to gamers of other sports. The bad contacts with fans result in less attraction of viewers towards the racers and a low star power. Star power is an essential element for drawing in audiences towards tracks and towards tv.
3. Developing New Games and enhancing existing games for kids.
Kids invested the majority of their time on playing video games and using smartphones. However unfortunately, kids playing NASCARA have a worst experience of playing its video games. As a result, they are less attracted towards the sport. In order to attract these kids, NASCARA must enhance its existing racing video games by introducing personalization in the automobiles i.e. altering colours, selection of speed, introducing group racing in the video game, utilizing much better graphics associated with the racing tracks and presenting various levels in the video game. All these adjustments in the present video game would provide much better experience to kids.
Along with it, NASCAR needs to also develop new games related to racing like kids racing with kids characters as chauffeurs, animation racing with racing between numerous cartoon characters with an option of picking the favourite animation character for the kids. These methods would make it possible for the business to attract among its potential target sections.
4. Presenting multiculturalism at occasions.
NASCAR occasions are made up of fans with extremely few cultural diversity, due to expense of arrival in events, making it unattractive for the consumers perceiving sport events as social events i.e. Generation Y clients. As the Generation Y consumers are a potential target market for NASCAR, therefore the business must take specific measures to attract this potential target market.
5. Improving Customer Experience at Tracks.
Due to the fact that on the race day viewers got dissatisfied, NASCAR needs to work on facilities and features at tracks. Since in very same industry other business are supplying much better services than NASCAR, audiences have lots of expectations from Efrenzy Inc B Case Study Solution. Then its fans may moved to its rivals, if NASCAR don't work on this problem. According to fans there were not adequate centers were readily available as compare to other sports service providers. So NASCAR should ensure that it offer adequate facilities that includes cleaned up toilets, comfy seating plan. They need to also provide WIFI services and ease of access of credit cards throughout that track. It must be also ensure that there suffice jumbo turns put at all needed locations. There ought to be also food stalls that offer quality food to viewers. In this way audiences will be having pleasant experience at the day of occasion. (See Appendix B).

Marketing Budget plan

Marketing spending plan made on the basis of the above techniques for the period of 5 years from 2011 to 2015, shows the cost associated data for the marketing techniques. (See Appendix B). It can be seen that method 5 of enhancing consumer experience at tracks would require greatest preliminary financial investment and expense and strategy 4 of introducing multiculturalism will require most affordable initial financial investment with least expensive further annually expense. The business must prioritize the resource allotment on these techniques on the basis of its available resources and the possible benefits which the method would provide.
NOTE: The worths about cost are assumed on logical basis due the absence of figures and facts connected to cost in the case research study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the internal and external aspects of Efrenzy Inc B Case Study Solution causing the decline of television viewership rate and presence rate at tracks, the above marketing techniques are advised to NASCAR to increase its fan base in long run. These methods would manage internal aspects like poor client experience at tracks, insufficient social networks marketing, incapable digital medias like video games, absence of culturalisms at tracks and so on, in addition to with external elements like moving of fans towards other sports, demographical changes in America and changing family life designs.