Efrenzy Inc C Online Case Study Analysis

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Efrenzy Inc C Case Study Solution and Analysis


NASCAR (National Association for Stock Automobile Vehicle Racing) is an organization conducting series of Stock Cars and truck racing in United States and acting as an approving body for driving the guidelines for Stock Cars and truck Racing. 2) Stock Car Racing by NASCAR is the second largest viewer sport, with greatest number of sponsors. 1) The other sources of profits for Efrenzy Inc C Case Study Analysis consists of; 10% of the overall income from television rights, approving charges i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed business culture with the non-interventionist technique. The structure of Car of Tomorrow by NASCAR, with an intent of safety for the chauffeurs, brought various stress amongst the stakeholders of the sport.
Executive Summary
The interaction audit, carried out in 2010, revealed that despite the fact that the business extremely rely on the interactions between its stakeholders, there was no identifiable business interaction method. (

The audit pointed out numerous lacking of NASCAR in terms of lack of internal combination, lack of fan management strategy and absence of digital and social media of marketing.

Efrenzy Inc C Case Study Solution viewers was highly faithful to the sport and the brands associated with the NASCAR, making it appealing for sponsors and corporate marketers.

Issue Statement.

The company is presently facing the issue of decreasing rates of attendance at racing tracks and rates of television audiences. This can put a significant impact on its profits from sponsors, media rights, and from other sources of earnings.

Situational Analysis.

The company was rather effective till 2005 with its standard marketing methods, however soon after 2005 the business begins dealing with different issues consisting of decrease of its fan base. Several external along with internal aspects are responsible for the decline. Internal elements consist of; insufficient investment in social networks and other digital medias of.

Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and develop generational loyalty. Other obstacles for NASCAR includes the shift of its fans to other sports as they were enhancing their fan's experience permitting access to their broadcasts out of the houses through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of determining guidelines as sanctioning body. Guidelines and guidelines regarding expert stock car racing are determined by NASCAR like if any group with needed skills and resources can get in into races by following guidelines and policies dictated by NASCAR. All the occasions of NASCAR are sponsored by corporates because of most significant brand loyalty of fans toward brand names advertised by Efrenzy Inc C Case Study Solution.

Weak points.

Weak Points in SWOT Analysis are thought about as external factors. Weaknesses includes the elements that stops business to carry out at required level of efficiency. Weak points of NASCAR includes its close culture which is non collaborative. They have non-interventionist technique. They generally used to form rules and other required processes without intervention of others which results in poor cooperation. NASCAR establishes Automobile of Tomorrow without collaboration so result is that drivers did not like that idea. As this is racing sport so covering of sports by media is also tough. It was also found that NASCAR had no efficient method for service interaction. They don't know how to deal with concern if it happened off track. Inefficient company interaction leads to that they do not have clear direction for their long term goals. They do not understand that where they want to see this sport in future.
Porter's 5 Forces Analysis

NASCAR generally used to rely on traditional media sources like local newspaper for promotion of its sports. NASCAR also came to know from these standard media outlets that sport was tough to cover. When sports fans were asked relating to popular stars and stars then NASCAR driver was not found even in leading twenty responses.


Dangers in SWOT analysis are defined as external elements that can risk to business's success. Due to the fact that if there is financial down turn then people would be having less return on financial investment, Economic down turn was experienced in late 2000 which can be threat for NASCAR. Earning of people would be effected and they would be more conscious in spending their cash. Economic down turn likewise results in boost fuel prices which likewise affected NASCAR. Because fans of NASCAR utilized to attend its occasion from cross countries. NESCAR had a rule of 65/25/10 for profits distribution. 65 percent profits from media rights would be distributed to race course, 25 percent revenue would be dispersed to competing team and remaining 10 percent would be maintained by NESCAR which is sanctioning body. Completing group wanted to increase their portion of profits from 25 percent because of boost in running cost of a race group and likewise there is decline in the variety of full-season sponsorship. NESCAR likewise faces dangers from other sponsors since they are making huge investments to enhance experience of fans. Which consists of updating existing opportunities, developing brand-new avenues, offering Wi-Fi facility and also offering other interactive mediums to communicate sports on smartphones. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and develop generational commitment. So the obstacle is that the family system in America was changing resulting in decrease of influence of married male fan base over their children. Together with it understandings about cars and truck was likewise altering with viewing vehicle a vehicle to reach at point B from point A, instead of as a fun task. Now if Efrenzy Inc C Case Study Analysis make substantial financial investments in new segments which are based upon new customers then it may deal with unfavorable comments from its core fan base.

Porter's 5 Forces Analysis

It is essential to understand market in which business is working because NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are used to recognize success, intensity and beauty of NASCAR organisation.

Competitive Competition

This force shows capability of competitors. Teams normally represents sponsors in NASCAR and the medium of advertising is drivers. For that reason it can be said that drivers and race cars and trucks are competitors. If they got much better opportunity in terms of rewards and television direct exposure, these drivers can go against Efrenzy Inc C Case Study Help. If viewers delight in other race cars and drivers more than NASCAR then viewers can move to those other fascinating automobiles and motorists. NASCAR could be having threat from its 2 direct competitors that is Formula 1 and Moto GP. They require to create competitive advantages for drivers so they do not move to other rivals.
Swot Analysis
Supplier Power

The supplier power suggests the number of providers are readily available in industry and what is the expense connected with supplier if business shifts from one supplier to another. In this market there is supply monopoly since drivers with needed abilities and resources are restricted.

Purchaser Power

This force is concerning to consumers that is it easy for consumers to move to other products. If there is more changing cost is associated then consumers are less likely to change. In the case of NASCAR clients are its viewers. Since audiences will having low changing cost, viewers can switch to other rivals easily.

Danger of Alternative

Replacements are referred as alternatives. The replacements in this case can be other home entertainment implies like viewers can shift to other sports. There are large range of substitutes are readily available in this situation which recommends that danger of alternative is high.

Danger of New Entry

In the case of NASCAR danger of brand-new entry is low. They require to develop cars and trucks and racing tracks and also needs to pay significant quantity to motorists for changing.

PESTEL Analysis


It can not be concluded from case study that there would be modification in resource allocations. NASCAR had got take advantage of lower taxation policies which results in increasing in earnings. So they made heavy financial investments in the research and advancement. As NASCAR is working in numerous markets so it requires to deal with various policies. It is also noted that Efrenzy Inc C Case Study Solution has actually dealt with increased examination relating to regulative. Every government has different priority so NASCAR has to be prepared for it as top priority can be shifted to other sector.


Economic aspects consists of taxation rate, currency exchange rate, financial performance of that specific business, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be affected. NASCAR can take advantage of abilities of staff members to produce new opportunities and improve existing chances.


Every society is different from each other. Each has different social worths and norms. It helps in understanding regarding society and preference of consumers. Social factors includes traditions, culture, mindsets towards specific services and products, demographics, standards, interests and so on. It can be concluded that advertising through other methods rather than conventional (i.e. newspaper) can be chosen in this society.


Technology has influence on almost every organisation. It includes innovation in business technique. In this case of Efrenzy Inc C Case Study Help it can be noted that business are greatly investing for research and development. NASCAR should likewise deal with its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays a crucial function in every country since every country has various legal terms. Efrenzy Inc C Case Study Analysis requires to be ensure that they protect their legal rights in every county so any business does not hurt to its legal rights.


Ecological factors are also essential for every organisation. NASCAR needs to make sure that its cars are not producing contamination more than appropriate level.

7 P's of Marketing


The items of Efrenzy Inc C Case Study Analysis in its item portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, sanctioning rules for races and ad-space to business marketers during broadcast of NASCAR races. (Hanlon, 2018).


Prices technique of NASCAR for its race events tickets is based upon the venue and significance of the racing events. Along with race occasions tickets, NASCAR likewise charge various service fees to its stakeholders and earns income. For instance it charged approving fees of $1-2 million per race typically in 2005.


Marketing strategy of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most crucial tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It tries to conduct its races in most of the cities in United States to comprehend nationwide popularity.


Nestle individuals method is consisted of supplying better experience to its audiences, its fan base and to all of its stakeholders. Individuals are a crucial aspect of Efrenzy Inc C Case Study Help A marketing strategy as its events are the source of home entertainment for crowd. Its individuals technique consists of efforts to offer much better experience to its Fans, Race Drivers, Crew, Occasion Organizers etc., all of which come under individuals strategy of NASCAR.


A number of service processes are needed to perform racing occasions in an effective way. These processes include; proper schedule of time, arrangement for spectators, selling tickets, plan of space for sponsors, handling logistics and so on. These all procedures contribute I building NASCAR image, enhancing spectators experience and increasing fan base.

Physical Evidence.

Crucial physical evidences for the NASCAR consists of the existence of its racing tracks, stock vehicles and racing events. Together with it, its retailing brand names consisting of tee shirts, caps, goodies etc., likewise serve as a physical proof for NASCAR.

Item Life Process Evaluation.

The racing events by NASCAR was presented on June 19, 1949. At the first stage competition for NASCAR was low, as the rivals drove the cars similar to the vehicles driven by common people.


After conducting its very first race effectively the company moved towards constructing its own tracks. The very first Efrenzy Inc C Case Study Solution based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the development of racing tracks the business moved towards relaying its races on tv in 1979. The first occasion broadcasted on television was flag-to-flag protection of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he changed NASCAR from a local Sport popular company into one with worldwide fan base. He initiated a brand-new era of lucrative sponsorships and tv contracts for NASCAR.


The maturity duration for NASCAR started with the efforts of William France Jr., with the company having large range of income sources. The business has about 500 sponsors with broadcasting its events in about 150 nations. The business has a great deal of tracks in the majority of the cities of United States.


The significant causes of decline include the monetary crisis of 2008, which increased the expense of showing up at tracks for viewers due to increasing fuel costs, and the shifting of its fan base towards other sports.

Market Division.

The marketplace division of Efrenzy Inc C Case Study Help can be divided into 4 sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Efrenzy Inc C Case Solution is based upon the geographical existence of its tracks in numerous states and cities in United States, and the television broadcasting of its events in various countries. The business has 23 tracks in about 20 states of America and has tv broadcast through numerous Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This vast geographical segmentation supplies the business regional along with worldwide fan base.


The market segmentation of Efrenzy Inc C Case Study Help is also highlydiverse based upon the gender, income and age of the customer. To increase the group segment of its market NASCAR must revise its marketing strategies to bring in more age groups and lower its prices to enter in the market segment with a low typical earnings.


The mental attributes of the majority of the fans are rather similar. NASCAR has a fan base with a loyalty. NASCAR fans view it compulsive to acquire tickets and see the races once in a week. 71% of them prefer to purchase products with a NASCAR trademark name. They are rather extrovert and want to mingle with other fans while racing. They desire quality racing with low rate at hassle-free place. Although Efrenzy Inc C Case Study Analysis has tried to increase the quality of its racing by introducing stage racing, they likewise have actually tried to lower prices and make the occasion more convenient by presenting live racing.


Behavioural division of Efrenzy Inc C Case Study Help is based upon the behaviour of fans in terms of watching the race live on the television or by going in the events. Presently, the fans preference is towards enjoying the race in your home on tv instead of going, as the consumer experience at NASCAR tracks is not beneficial along with costly. This choice makes the rates for presence lower than the rates for television viewers. NASCAR has to change the behaviour of its fan base by presenting qualitative services at its tracks.

Target Market.


One of the potential target market of NASCAR was Hispanics; the young and growing population of United States. The market section has excellent possible for NASCAR as the population was growing at a higher rate and it was anticipated to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the possible target market sector for NASCAR, as they are more connected socially than other groups. Developing fan base amongst kids can offer a potential increase in the variety of fans for racing due to their connection. Kids invest the majority of their times in playing and utilizing smartphones computer game. Automobile racing games developed by Efrenzy Inc C Case Study Analysis can be a possible source of getting attention of kids towards NASCAR track racing. Nevertheless, NASCAR's digital features connected to kids are not capable of gaining the attention. NASCAR needs more attention towards tailoring and improving its digital functions to attract the kids target audience.

Generation Y.
Generation Y target market consists of those who invested 5 times more resources on discretionary costs i.e. acquiring tickets for racing occasions, than others. This big expense makes the section potential for NASCAR marketing strategy of increasing its fan base. The market segment is also easy to approach as 81% of the Y Generation consumer uses Facebook every day and the use is two times of utilizing tv and radio. The market sector views sports as a get-together, instead of adherence to sport. The market sector thinks about NASCAR as a company lacking in creating a multiculturalism atmosphere. Efrenzy Inc C Case Study Help needs to take different actions to enhance the experience of Generation Y customers in its events.

5 C's of Marketing

5 C's of marketing assists in taking choices concerning marketing.


It requires to make PESTLE analysis in order to understand climate or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, legal and environmental and is mentioned above.


NASCAR is an auto racing business with having USP of high quality auto racing with an international structure. Its sector is sports group and occasions. Its target audience is males in the age of 15-60 years. Company has closed corporate culture and having non-interventionist method.


Collaborations includes suppliers, suppliers and alliances of Efrenzy Inc C Case Study Analysis. It is teamed up with various racing teams which are participating in racing. It also worked together with Turners Sport for digital rights. NASCAR used to earn money check of around $15 million annually from Turner Sports. There are number of cons behind this deal. NASCAR had to get approval from Turner Sport if it desire to produce its Facebook page, twitter account or even mobile application. Turner Sport also had rights of every single video which is shoot throughout race at track.


The client of Efrenzy Inc C Case Study Solution are its viewers. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their children and produce generational loyalty.


Teams generally represents sponsors in NASCAR and the medium of marketing is drivers. These chauffeurs can go versus NASCAR if they got better chance in terms of prizes and tv direct exposure.

Marketing Techniques.

1. Maintaining and developing Facebook Page.
Among the potential target markets segments for NASCAR is Hispanics which is the growing population segment of U.S.A. but sadly NASCAR had actually been unable to bring in the this targeted sector. In order to bring in the young growing generation the NASCAR need to market by using social media like Facebook. It must establish a Facebook page containing the details concerning the races and the locations of tracks to make the consumer informative about the core operations of Efrenzy Inc C Case Study Solution. It should also upgrade its Facebook page on day-to-day basis to offer details about its approaching occasions. This would make the target market sector more informative about business and would lead to drawing in large fans base.
2. Developing and Upgrading Accounts of Secret Drivers.
Efrenzy Inc C Case Study Analysis drivers has a low star power as compare to players of other sports. The poor contacts with fans result in less destination of viewers towards the racers and a low star power. Star power is a crucial aspect for bring in audiences towards tracks and towards tv.
3. Developing New Games and improving current games for kids.
In order to attract these kids, NASCARA must enhance its present racing games by presenting modification in the vehicles i.e. changing colours, selection of speed, introducing group racing in the game, utilizing much better graphics related to the racing tracks and presenting different levels in the game. All these modifications in the existing video game would supply much better experience to kids.
In addition to it, NASCAR should likewise build brand-new video games connected to racing like kids racing with kids characters as drivers, animation racing with racing in between various animation characters with a choice of selecting the preferred animation character for the kids. These techniques would make it possible for the business to draw in one of its potential target sections.
4. Presenting multiculturalism at occasions.
NASCAR occasions are comprised of fans with extremely couple of cultural diversity, due to cost of arrival in events, making it unappealing for the consumers perceiving sport events as social events i.e. Generation Y consumers. As the Generation Y consumers are a possible target market for NASCAR, for that reason the company should take particular measures to attract this potential target market.
5. Improving Customer Experience at Tracks.
NASCAR must work on infrastructure and amenities at tracks because on the race day audiences got dissatisfied. Audiences have many expectations from Efrenzy Inc C Case Study Help because in same industry other business are supplying much better services than NASCAR. IF NASCAR do not work on this concern then its fans may moved to its competitors.

Marketing Budget

Marketing spending plan made on the basis of the above methods for the duration of 5 years from 2011 to 2015, shows the cost related data for the marketing methods. (See Appendix B). It can be seen that method 5 of enhancing client experience at tracks would require greatest initial investment and expense and method 4 of presenting multiculturalism will need least expensive preliminary financial investment with most affordable even more per year cost. The company should prioritize the resource allotment on these strategies on the basis of its available resources and the possible advantages which the technique would provide.
NOTE: The worths about expense are presumed on reasonable basis due the lack of figures and realities connected to cost in the event research study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the external and internal factors of Efrenzy Inc C Case Study Analysis causing the decrease of television viewership rate and participation rate at tracks, the above marketing strategies are suggested to NASCAR to increase its fan base in long term. These techniques would deal with internal aspects like bad client experience at tracks, insufficient social media marketing, incapable digital medias like games, lack of culturalisms at tracks and so on, as well as with external aspects like shifting of fans towards other sports, demographical changes in America and altering family life designs.