Francisco De Narvaez At Tia Selling The Family Business Video Online Case Study Solution

Home >> Business >> Francisco De Narvaez At Tia Selling The Family Business Video

Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution & Analysis


Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis (National Association for Stock Cars And Truck Vehicle Racing) is an organization performing series of Stock Car racing in United States and serving as a sanctioning body for driving the guidelines for Stock Car Racing. The organization was founded in 1947, by "Huge Bill" France. NASCAR organize Stock Vehicle Racing events in United States with the presence of about 130000 audiences on average in 2005. It likewise broadcast its events in about 150 countries. Stock Vehicle Racing by NASCAR is the second largest spectator sport, with highest number of sponsors. It has about 500 sponsors contributing billions of dollars in its income. The other sources of profits for Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help includes; 10% of the overall income from television rights, sanctioning costs i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed corporate culture with the non-interventionist method. The structure of Car of Tomorrow by NASCAR, with an objective of safety for the drivers, brought numerous tensions amongst the stakeholders of the sport.
Executive Summary
The interaction audit, carried out in 2010, exposed that regardless of the truth that the business extremely depend on the interactions in between its stakeholders, there was no recognizable organisation communication method. The industry's target customers, instructions and objectives were all unknown.

The audit mentioned numerous lacking of NASCAR in terms of lack of internal combination, lack of fan management technique and lack of social and digital media of marketing. The company has complex ecosystem with independent tracks, chauffeurs and teams. This structure with closed business culture bring numerous challenges in accelerating a modification. Other partners in environment includes the media networks i.e. television and radio, and corporate marketers.

Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution viewers was highly faithful to the sport and the brands associated with the NASCAR, making it appealing for sponsors and business online marketers.

Problem Declaration.

The company is currently facing the issue of declining rates of attendance at racing tracks and rates of tv viewers. This can put a considerable effect on its incomes from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

Although the company was quite effective till 2005 with its conventional marketing techniques, but soon after 2005 the company begins facing different issues including decline of its fan base. Several external in addition to internal factors are responsible for the decrease. Internal aspects consist of; inadequate financial investment in social media and other digital medias of.

Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and develop generational loyalty. Other difficulties for NASCAR includes the shift of its fans to other sports as they were enhancing their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of determining rules as sanctioning body. Rules and regulations concerning professional stock automobile racing are determined by NASCAR like if any group with required abilities and resources can get in into races by following guidelines and regulations dictated by NASCAR. All the events of NASCAR are sponsored by corporates because of most significant brand name loyalty of fans towards brands promoted by Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis.

Weak points.

Weak Points in SWOT Analysis are considered as external aspects. Weaknesses consists of the aspects that stops business to perform at needed level of effectiveness. Weaknesses of NASCAR includes its close culture which is non collective. They have non-interventionist method. They typically used to form guidelines and other required processes without intervention of others which leads to poor collaboration. For example NASCAR develops Automobile of Tomorrow without cooperation so result is that chauffeurs did not like that principle. As this is racing sport so covering of sports by media is also difficult. It was also discovered that NASCAR had no effective technique for organisation communication. If it happened off track, they do not know how to handle concern. Inadequate company communication results in that they don't have clear direction for their long term objectives. They do not know that where they want to see this sport in future.
Porter's 5 Forces Analysis

NASCAR typically utilized to rely on conventional media sources like local paper for publicity of its sports. NASCAR also came to understand from these traditional media outlets that sport was hard to cover. When sports fans were asked relating to popular stars and stars then NASCAR driver was not discovered even in leading twenty reactions.


Economic down turn was experienced in late 2000 which can be danger for NASCAR since if there is financial down turn then individuals would be having less return on financial investment. Economic down turn likewise results in increase fuel costs which likewise affected NASCAR. Now if NASCAR make significant investments in new sectors which are based on brand-new customers then it may deal with negative remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a design that is utilized to evaluate market in which company is working. It assists in identifying what are strengths and weak point of any specific market. It suggest that every market is various from one another. Since NASCAR's bottom line i.e. net profit is heavily depends on this, it is crucial to comprehend industry in which company is working. There are 5 forces that are used to determine profitability, intensity and beauty of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis business.

Competitive Rivalry

These chauffeurs can go versus NASCAR if they got better chance in terms of prizes and tv exposure. If viewers enjoy other race cars and trucks and drivers more than NASCAR then audiences can move to those other interesting automobiles and chauffeurs. NASCAR might be having danger from its two direct rivals that is Formula 1 and Moto GP.
Swot Analysis
Supplier Power

The supplier power indicates the variety of providers are readily available in market and what is the expense associated with provider if company shifts from one provider to another. Due to the fact that drivers with needed abilities and resources are restricted, in this industry there is supply monopoly.

Purchaser Power

This force is regarding to customers that is it easy for customers to move to other products. Then clients are less most likely to switch, if there is more switching cost is associated. In the case of NASCAR consumers are its audiences. Since audiences will having low changing cost, viewers can change to other competitors easily.

Threat of Substitution

Alternatives are referred as alternatives. The alternatives in this case can be other home entertainment implies like audiences can shift to other sports. So there are wide range of replacements are offered in this scenario which recommends that threat of substitute is high.

Threat of New Entry

It is defined as how it is easy for any business to enter in that particular market. In the case of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis hazard of brand-new entry is low. If any business needs to go into in this service than they have to make heavy investments, because. They need to build cars and racing tracks and also requires to pay large amount to motorists for changing.

PESTEL Analysis


It can not be concluded from case study that there would be modification in resource allocations. NASCAR had got benefit from lower tax policies which leads to increasing in profits. So they made heavy investments in the research and development. As NASCAR is working in numerous markets so it requires to deal with various policies. It is likewise kept in mind that Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help has actually faced increased examination concerning regulatory. Every government has different priority so NASCAR has to be prepared for it as concern can be shifted to other sector.


Economic elements includes tax rate, exchange rate, economic performance of that particular business, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its competitors can be affected. NASCAR can take advantage of capabilities of employees to produce brand-new chances and enhance existing opportunities.


Every society is various from each other. Each has various social values and standards. It assists in comprehending concerning society and preference of clients. Social aspects consists of traditions, culture, mindsets towards specific services and products, demographics, standards, interests etc. It can be concluded that advertising through other means instead of conventional (i.e. paper) can be preferred in this society.


Innovation has effect on nearly every business. It consists of innovation in service strategy. In this case of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution it can be noted that companies are greatly spending for research and development. NASCAR must also deal with its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays an essential role in every country because every nation has different legal terms. Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution needs to be make sure that they secure their legal rights in every county so any company does not harm to its legal rights.


Ecological aspects are also important for every organisation. NASCAR needs to make sure that its cars and trucks are not producing contamination more than acceptable level.

7 P's of Marketing


The items of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, sanctioning guidelines for races and ad-space to business marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Pricing technique of NASCAR for its race events tickets is based upon the location and significance of the racing events. Together with race occasions tickets, NASCAR also charge different service charge to its stakeholders and makes income. It charged sanctioning costs of $1-2 million per race on average in 2005.


Advertising method of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in different cities in United States. The most essential tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Automobile Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in most of the cities in United States to understand nationwide appeal.


Nestle people method is comprised of providing much better experience to its audiences, its fan base and to all of its stakeholders. People are an important element of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis A marketing strategy as its occasions are the source of home entertainment for crowd. Its people strategy includes efforts to provide much better experience to its Fans, Race Drivers, Team, Occasion Organizers etc., all of which come under people technique of NASCAR.


Several company procedures are required to conduct racing occasions in an efficient way. These procedures include; correct schedule of time, arrangement for viewers, offering tickets, plan of space for sponsors, managing logistics and so on. These all processes contribute I developing NASCAR image, improving spectators experience and increasing fan base.

Physical Evidence.

Most important physical proofs for the NASCAR includes the presence of its racing tracks, stock vehicles and racing occasions. Along with it, its retailing brands consisting of t-shirts, caps, goodies and so on, likewise act as a physical proof for NASCAR.

Product Life Process Assessment.

The racing events by NASCAR was presented on June 19, 1949. At the first phase competitors for NASCAR was low, as the rivals drove the automobiles comparable to the vehicles driven by regular individuals.


After performing its very first race effectively the business moved towards developing its own tracks. The first Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution based track, particularly the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the growth of racing tracks the company moved towards relaying its races on tv in 1979. The very first occasion relayed on television was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he changed NASCAR from a local Sport popular company into one with global fan base. He initiated a brand-new era of lucrative sponsorships and television contracts for NASCAR.


The maturity duration for NASCAR started with the efforts of William France Jr., with the company having vast array of revenue sources. The company has about 500 sponsors with transmitting its occasions in about 150 countries. The company has large number of tracks in the majority of the cities of United States.


The major causes of decrease consist of the monetary crisis of 2008, which increased the cost of showing up at tracks for viewers due to increasing fuel costs, and the moving of its fan base towards other sports.

Market Division.

The market segmentation of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help can be divided into four sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Francisco De Narvaez At Tia Selling The Family Business Video Case Solution is based upon the geographical presence of its tracks in numerous states and cities in United States, and the television broadcasting of its events in various nations. The business has 23 tracks in about 20 states of America and has tv broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical division offers the company local as well as international fan base.


The market segmentation of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis is likewise highlydiverse based upon the gender, earnings and age of the customer. To increase the market section of its market NASCAR need to modify its marketing techniques to bring in more age groups and lower its rates to enter in the market section with a low typical income.


The mental characteristics of the majority of the fans are quite comparable. NASCAR has a fan base with a loyalty. When in a week, NASCAR fans view it compulsive to buy tickets and see the races. 71% of them choose to buy products with a NASCAR brand. They are quite extrovert and are willing to join other fans while racing. They desire quality racing with low rate at hassle-free area. NASCAR has tried to increase the quality of its racing by presenting stage racing, they likewise have tried to lower costs and make the event more hassle-free by introducing live racing.


Behavioural segmentation of NASCAR is based upon the behaviour of fans in terms of seeing the race live on the television or by going in the occasions. Currently, the fans preference is towards viewing the race at home on tv rather than going, as the client experience at NASCAR tracks is not beneficial as well as costly.

Target audience.


Among the prospective target market of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help was Hispanics; the young and growing population of United States. The marketplace sector has great potential for NASCAR as the population was growing at a higher rate and it was expected to end up being thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014. Although, the section shows affinity with cars and truck culture, however require a more concentrated marketing towards welcoming the section towards racing.


Kids are also among the prospective target audience section for NASCAR, as they are more connected socially than other groups. Developing fan base among kids can offer a potential increase in the variety of fans for racing due to their connectivity. Kids invest most of their times in using smartphones and playing computer game. Car racing video games developed by Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution can be a potential source of gaining attention of kids towards NASCAR track racing. Nevertheless, NASCAR's digital features associated with kids are not efficient in acquiring the attention. NASCAR needs more attention towards tailoring and improving its digital functions to draw in the kids target audience.

This substantial expense makes the section potential for NASCAR marketing method of increasing its fan base. The market sector considers NASCAR as an organization doing not have in developing a multiculturalism atmosphere. NASCAR ought to take numerous steps to enhance the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing assists in taking choices regarding marketing.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE means political, economic, social, technical, ecological and legal and is specified above.


NASCAR is an automobile racing company with having USP of high quality auto racing with an international structure. Its sector is sports team and events. Its target audience is males in the age group of 15-60 years. Company has actually closed corporate culture and having non-interventionist approach.


Collaborations consists of suppliers, suppliers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million every year from Turner Sports. NASCAR had to get approval from Turner Sport if it want to create its Facebook page, twitter account or even mobile application.


The customer of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution are its viewers. They target customers with having age of 15-60 years. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and create generational commitment.


The direct competitors of NASCAR are Formula 1 and Moto GP. Teams generally represents sponsors in NASCAR and the medium of advertising is drivers. For that reason it can be said that drivers and race cars and trucks are rivals. These motorists can go against Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution if they improved opportunity in regards to rewards and tv exposure.

Marketing Methods.

1. Keeping and establishing Facebook Page.
One of the prospective target audience sectors for NASCAR is Hispanics which is the growing population sector of U.S.A. but sadly NASCAR had been not able to draw in the this targeted sector. In order to bring in the young growing generation the NASCAR must market by utilizing social networks like Facebook. It needs to develop a Facebook page containing the info concerning the races and the locations of tracks to make the customer informative about the core operations of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution. It needs to likewise update its Facebook page on daily basis to offer details about its approaching events. This would make the target market segment more informative about business and would lead to bring in large fans base.
2. Establishing and Updating Accounts of Key Drivers.
Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis drivers has a low star power as compare to gamers of other sports. The poor contacts with fans result in less tourist attraction of viewers towards the racers and a low star power. Star power is an important aspect for bring in viewers towards tracks and towards television.
3. Developing New Games and enhancing existing video games for kids.
Kids invested most of their time on playing games and using smart devices. However sadly, kids playing NASCARA have a worst experience of playing its games. As a result, they are less brought in towards the sport. In order to attract these kids, NASCARA ought to improve its present racing games by presenting personalization in the cars i.e. changing colours, selection of speed, introducing group racing in the video game, using better graphics associated with the racing tracks and introducing numerous levels in the video game. All these modifications in the existing video game would provide better experience to kids.
Along with it, NASCAR ought to also develop brand-new video games connected to racing like kids racing with kids characters as chauffeurs, animation racing with racing between numerous animation characters with an option of choosing the favourite animation character for the kids. These techniques would enable the business to attract among its possible target sectors.
4. Introducing multiculturalism at events.
NASCAR events are comprised of fans with extremely few cultural variety, due to expense of arrival in occasions, making it unsightly for the consumers perceiving sport events as social celebrations i.e. Generation Y clients. As the Generation Y consumers are a potential target market for NASCAR, for that reason the business needs to take specific procedures to attract this possible target market.
5. Improving Consumer Experience at Tracks.
Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis must deal with infrastructure and facilities at tracks due to the fact that on the race day audiences got dissatisfied. Due to the fact that in same market other companies are offering much better services than NASCAR, audiences have numerous expectations from Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis. Then its fans may shifted to its competitors, if NASCAR do not work on this problem. According to fans there were not adequate centers were readily available as compare to other sports service providers. So NASCAR must make certain that it supply adequate centers that consists of cleaned bathrooms, comfortable seating plan. They ought to also offer WIFI services and ease of access of charge card throughout that track. It needs to be also ensure that there suffice jumbo turns put at all required places. There need to be likewise food stalls that provide quality food to audiences. In this method audiences will be having enjoyable experience at the day of event. (See Appendix B).

Marketing Budget plan

Marketing budget plan made on the basis of the above techniques for the period of 5 years from 2011 to 2015, shows the expense associated information for the marketing methods. It can be seen that technique 5 of improving customer experience at tracks would require highest initial investment and expense and method 4 of presenting multiculturalism will need lowest preliminary financial investment with most affordable even more per year expense.
NOTE: The worths about expense are presumed on rational basis due the absence of figures and truths related to cost in the event research study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the internal and external elements of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis triggering the decrease of tv viewership rate and attendance rate at tracks, the above marketing techniques are advised to NASCAR to increase its fan base in long term. These strategies would deal with internal factors like bad customer experience at tracks, inadequate social media marketing, incapable digital medias like games, absence of culturalisms at tracks and so on, as well as with external factors like moving of fans towards other sports, demographical modifications in America and altering domesticity styles.