Francisco De Narvaez At Tia Selling The Family Business Video Online Case Study Analysis

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Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution & Analysis


NASCAR (National Association for Stock Vehicle Auto Racing) is an organization carrying out series of Stock Vehicle racing in United States and acting as a sanctioning body for driving the guidelines for Stock Vehicle Racing. 2) Stock Cars And Truck Racing by NASCAR is the second biggest spectator sport, with greatest number of sponsors. 1) The other sources of profits for Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help consists of; 10% of the total income from tv rights, approving fees i.e. $1-2 million per race, and licencing NASCAR brand name to business.

NASCAR has a closed corporate culture with the non-interventionist technique. The structure of Cars and truck of Tomorrow by NASCAR, with an objective of safety for the motorists, brought different tensions among the stakeholders of the sport.

The communication audit, carried out in 2010, revealed that regardless of the truth that business highly depend on the interactions between its stakeholders, there was no identifiable organisation communication method. The industry's target consumers, direction and objectives were all unidentified.

The audit explained different doing not have of NASCAR in regards to lack of internal integration, absence of fan management method and lack of social and digital media of marketing. The company has intricate ecosystem with independent tracks, teams and motorists. This structure with closed corporate culture bring different challenges in speeding up a change. Other partners in community consists of the media networks i.e. television and radio, and corporate marketers.

Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help audiences was extremely devoted to the sport and the brand names associated with the NASCAR, making it appealing for sponsors and business marketers.

Issue Declaration.

The company is presently dealing with the problem of decreasing rates of attendance at racing tracks and rates of tv audiences. This can put a significant influence on its incomes from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

Although the business was quite effective till 2005 with its standard marketing strategies, but soon after 2005 the company starts facing numerous problems including decline of its fan base. Several external in addition to internal elements are responsible for the decrease. Internal aspects include; insufficient financial investment in social media and other digital medias of.

Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their children and develop generational commitment. The household system in America was altering resulting in decrease of influence of married male fan base over their youngsters. Along with it perceptions about cars and truck was also altering with viewing cars and truck a vehicle to reach at point B from point A, instead of as a fun project. Other difficulties for Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis consists of the shift of its fans to other sports as they were improving their fan's experience allowing access to their broadcasts out of the houses through jumbo turns, Wi-Fi access, and so on. These all obstacles were tending the company to modify its marketing techniques.

SWOT Analysis.


In SWOT analysis, strengths specified as company's qualities which are various from its rivals. These are company's core competencies on which company efficiency or company success based on. Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis core proficiencies includes it has rights of dictating rules as approving body. Guidelines and regulations relating to expert stock car racing are dictated by NASCAR like if any team with needed abilities and resources can enter into races by following rules and regulations dictated by NASCAR. NASCAR has monopoly it this aspect. Its strengths also consists of that it has title of second biggest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were used to relay in more than 150 countries all over the world with more than $56 million incomes. The main sources of their profits originate from television rights, sanctioning fees, sponsorship and licensing. It has longest season of 10 months and having ownership of three nationwide series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise big resource of fans and corporate sponsors. Due to the fact that of biggest brand name loyalty of fans towards brand names marketed by NASCAR, all the events of NASCAR are sponsored by corporates. (See Appendix A).

Weak points.

Weaknesses in SWOT Analysis are thought about as external aspects. Weaknesses consists of the factors that stops company to perform at needed level of effectiveness. Weaknesses of NASCAR includes its close culture which is non collaborative. They have non-interventionist approach. They typically utilized to form guidelines and other needed processes without intervention of others which leads to bad collaboration. NASCAR establishes Vehicle of Tomorrow without cooperation so result is that chauffeurs did not like that idea. As this is racing sport so covering of sports by media is also tough. It was also found that NASCAR had no reliable method for service communication. They do not know how to handle problem if it happened off track. Inefficient company interaction leads to that they do not have clear direction for their long term objectives. They don't know that where they wish to see this sport in future.


Opportunities in SWOT analysis are external factors which can be favourable to business or the external elements on which company is having competitive advantage. NASCAR normally used to rely on standard media sources like regional newspaper for promotion of its sports. Normally these standard media sources try to cover their home team and certain sort of events. NASCAR also familiarized from these standard media outlets that sport was tough to cover. Media landscape likewise changed from standard to digital landscape. Papers went out of business. NASCAR can deal with its capabilities to get maximum possible take advantage of this new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in social and digital media to get its benefits. Digital rights of NASCAR were also sold to Turner Sports. NASCAR utilized to earn money check of around $15 million each year from Turner Sports. There are number of cons behind this deal. NASCAR had to get approval from Turner Sport if it desire to produce its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every video which is shoot throughout race at track. If media sources like papers, publications and cable channels want to post videos of races on their respective pages then they are needed to pay licensing fees to Turner Sport. NASCAR can work on conditions and terms and attempt to negotiate with Turner Sports to get optimal benefits of it. Star power plays very important role in generating earnings from every sport. However it was kept in mind that Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis is lagging in this location i.e. star power. For example when sports fans were asked regarding popular celebrities and stars then NASCAR motorist was not discovered even in top twenty responses. So NASCAR can put efforts in this area too for earnings generation. They must assist their drivers that how they can become sport stars. Four tactical focuses which are created by research study group can likewise be functioned as opportunity for NESCAR. These 4 tactical focuses compares and analysis Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis strategies.


Economic down turn was experienced in late 2000 which can be threat for NASCAR since if there is economic down turn then individuals would be having less return on financial investment. Economic down turn also results in increase fuel costs which likewise affected NASCAR. Now if NASCAR make substantial financial investments in brand-new sections which are based on new clients then it may deal with unfavorable comments from its core fan base.

Porter's 5 Forces Analysis

It is essential to understand industry in which business is working because NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are used to determine profitability, intensity and beauty of NASCAR business.

Competitive Competition

This force shows ability of rivals. Groups usually represents sponsors in NASCAR and the medium of advertising is motorists. Therefore it can be said that motorists and race vehicles are rivals. These motorists can break NASCAR if they got better opportunity in regards to rewards and tv exposure. If audiences take pleasure in other race vehicles and chauffeurs more than NASCAR then audiences can move to those other interesting vehicles and chauffeurs. NASCAR might be having danger from its 2 direct competitors that is Formula 1 and Moto GP. They need to create competitive benefits for drivers so they don't move to other competitors.

Supplier Power

If business shifts from one supplier to another, the supplier power indicates the number of suppliers are available in industry and what is the cost associated with provider. In this market there is supply monopoly since chauffeurs with needed resources and abilities are limited.

Purchaser Power

In the case of NASCAR clients are its viewers. Viewers can change to other rivals easily because viewers will having low switching expense.

Hazard of Replacement

Replacements are referred as options. The substitutes in this case can be other entertainment means like audiences can shift to other sports. So there are vast array of substitutes are offered in this scenario which recommends that risk of substitute is high.

Hazard of New Entry

In the case of NASCAR risk of brand-new entry is low. They require to build cars and trucks and racing tracks and also needs to pay significant amount to drivers for switching.

PESTEL Analysis


It can not be concluded from case research study that there would be modification in resource allotments. NASCAR had actually got take advantage of lower tax policies which leads to increasing in profits. So they made heavy financial investments in the research and advancement. As NASCAR is working in different markets so it needs to deal with various policies. It is also kept in mind that Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis has faced increased analysis regarding regulatory. Every federal government has different top priority so NASCAR needs to be gotten ready for it as concern can be moved to other sector.


Economic aspects includes tax rate, currency exchange rate, economic performance of that specific business, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its rivals can be affected if there is government intervention in the marketing and sales sector. NASCAR can utilize abilities of workers to create new opportunities and improve existing chances.


Every society is various from each other. Each has different social worths and standards. It helps in understanding relating to society and choice of clients. Social elements consists of traditions, culture, mindsets towards specific services and products, demographics, standards, interests and so on. It can be concluded that marketing through other ways instead of conventional (i.e. newspaper) can be preferred in this society.


Technology has effect on nearly every service. It includes innovation in business technique. In this case of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help it can be noted that companies are heavily investing for research study and advancement. NASCAR should also work on its media rights policy with Turner Broadcasting System.


Since every country has various legal terms and conditions, Legal plays a crucial function in every country. Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis needs to be ensure that they protect their legal rights in every county so any business does not harm to its legal rights.


Environmental elements are likewise crucial for every company. NASCAR requires to make sure that its cars and trucks are not creating contamination more than appropriate level.

7 P's of Marketing


The items of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution in its item portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving guidelines for races and ad-space to corporate online marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Rates strategy of NASCAR for its race events tickets is based upon the location and importance of the racing events. Along with race occasions tickets, NASCAR likewise charge various service fees to its stakeholders and makes income. It charged sanctioning fees of $1-2 million per race on average in 2005.


Marketing technique of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most essential tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It tries to perform its races in most of the cities in United States to comprehend across the country appeal.


Nestle people technique is comprised of supplying much better experience to its audiences, its fan base and to all of its stakeholders. Individuals are a crucial aspect of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis A marketing technique as its events are the source of home entertainment for crowd. Its individuals strategy consists of efforts to offer much better experience to its Fans, Race Drivers, Team, Occasion Organizers and so on, all of which come under individuals method of NASCAR.


Numerous organisation procedures are needed to perform racing occasions in an efficient way. These procedures include; appropriate schedule of time, plan for spectators, offering tickets, arrangement of space for sponsors, handling logistics etc. These all processes contribute I building NASCAR image, enhancing viewers experience and increasing fan base.

Physical Proof.

Crucial physical proofs for the NASCAR consists of the presence of its racing tracks, stock vehicles and racing occasions. Along with it, its merchandising brands including tee shirts, caps, goodies etc., likewise serve as a physical proof for NASCAR.

Product Life Process Assessment.

The racing events by Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution was introduced on June 19, 1949. The very first race was held at Charlotte Speedway in North Carolina. There were about 13000 fans present in the race. At the first phase competitors for NASCAR was low, as the competitors drove the vehicles similar to the cars driven by common individuals.


The very first NASCAR based track, specifically the Darlington Raceway track, was started in 1950 in South Carolina. After the growth of racing tracks the company moved towards broadcasting its races on tv in 1979.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he changed NASCAR from a local Sport popular organization into one with international fan base. He started a brand-new age of profitable sponsorships and television agreements for NASCAR.


The maturity duration for NASCAR started with the efforts of William France Jr., with the company having vast array of profits sources. The company has about 500 sponsors with transmitting its events in about 150 countries. The business has a great deal of tracks in the majority of the cities of United States.


The decrease in the business's offerings started after 2005 with typical participation rate per race declined by 22% from 2005 to 2010 and tv viewership rate declined by 30% from 2005 to 2010. The significant causes of decrease include the monetary crisis of 2008, which increased the expense of arriving at tracks for viewers due to increasing fuel rates, and the moving of its fan base towards other sports.

Market Segmentation.

The market division of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis can be divided into 4 segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Francisco De Narvaez At Tia Selling The Family Business Video Case Help is based upon the geographical presence of its tracks in numerous states and cities in United States, and the television broadcasting of its occasions in various nations. The business has 23 tracks in about 20 states of America and has tv broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical division supplies the business local as well as global fan base.


The group segmentation of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help is also highlydiverse based upon the gender, income and age of the customer. To increase the group segment of its market NASCAR need to modify its marketing strategies to draw in more age groups and lower its rates to go into in the market sector with a low typical earnings.


The mental qualities of most of the fans are rather similar. NASCAR has a fan base with a commitment. NASCAR fans view it compulsive to buy tickets and see the races as soon as in a week. 71% of them prefer to buy products with a NASCAR trademark name. They are rather extrovert and want to join other fans while racing. They want quality racing with low cost at convenient place. Although Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help has actually attempted to increase the quality of its racing by presenting phase racing, they also have actually attempted to lower costs and make the occasion easier by presenting live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of enjoying the race live on the television or by going in the occasions. Currently, the fans preference is towards viewing the race at home on tv rather than going, as the client experience at NASCAR tracks is not favourable as well as expensive.

Target Market.


One of the possible target market of NASCAR was Hispanics; the young and growing population of United States. The market segment has excellent prospective for NASCAR as the population was growing at a higher rate and it was expected to become thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are also one of the potential target market sector for NASCAR, as they are more linked socially than other groups. Vehicle racing video games established by Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution can be a prospective source of acquiring attention of kids towards NASCAR track racing. NASCAR needs more attention towards customizing and enhancing its digital features to attract the kids target market.

Generation Y.
Generation Y target market includes those who spent five times more resources on discretionary costs i.e. acquiring tickets for racing occasions, than others. This substantial expenditure makes the segment potential for NASCAR marketing method of increasing its fan base. The market segment is likewise easy to technique as 81% of the Y Generation customer uses Facebook every day and the use is two times of using tv and radio. The marketplace segment views sports as an affair, rather than adherence to sport. The marketplace section thinks about NASCAR as an organization doing not have in producing a multiculturalism environment. Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help needs to take different steps to enhance the experience of Generation Y consumers in its occasions.

5 C's of Marketing

5 C's of marketing helps in taking choices regarding marketing.


It requires to make PESTLE analysis in order to understand environment or context in which NASCAR is working. PESTLE represents political, financial, social, technical, legal and environmental and is stated above.


NASCAR is an auto racing company with having USP of high quality vehicle racing with an international structure. Its sector is sports group and events. Its target market is males in the age group of 15-60 years. Company has closed business culture and having non-interventionist technique.


Collaborations includes distributors, providers and alliances of NASCAR. NASCAR used to get pay check of around $15 million each year from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to create its Facebook page, twitter account or even mobile application.


The customer of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Help are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and produce generational commitment.


The direct rivals of NASCAR are Solution 1 and Moto GP. Groups normally represents sponsors in NASCAR and the medium of marketing is motorists. For that reason it can be said that motorists and race vehicles are rivals. If they got better chance in terms of prizes and tv exposure, these motorists can go against NASCAR.

Marketing Methods.

1. Establishing and Keeping Facebook Page.
One of the potential target audience sectors for NASCAR is Hispanics which is the growing population segment of U.S.A. but sadly NASCAR had been not able to attract the this targeted section. In order to bring in the young growing generation the NASCAR need to market by using social media like Facebook. It should develop a Facebook page including the info regarding the races and the places of tracks to make the customer informative about the core operations of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Solution. It needs to also update its Facebook page on everyday basis to provide details about its upcoming events. This would make the target market section more helpful about the business and would lead to attracting large fans base.
2. Establishing and Upgrading Accounts of Secret Drivers.
NASCAR drivers has a low star power as compare to players of other sports. Its ranks 7th in terms of star power (see Case Display). The major factor behind it is that, the racers primarily play in groups and are not able to develop a key account and preserve a close contact with fans. The poor contacts with fans result in less attraction of audiences towards the racers and a low star power. Star power is a crucial factor for attracting viewers towards tracks and towards tv. The star power for the chauffeurs at NASCARA might be enhanced by producing and updating accounts of crucial drivers by NASCARA itself. This would remove the requirement of requiring chauffeurs to maintain their accounts and would lead to increasing fans attention towards NASCARA chauffeurs.
3. Developing New Games and improving current games for kids.
In order to bring in these kids, NASCARA ought to improve its existing racing games by presenting modification in the cars and trucks i.e. changing colours, choice of speed, introducing group racing in the game, using better graphics related to the racing tracks and introducing various levels in the game. All these adjustments in the present video game would offer better experience to kids.
In addition to it, NASCAR needs to likewise build new games connected to racing like kids racing with kids characters as motorists, animation racing with racing between numerous animation characters with a choice of picking the preferred cartoon character for the kids. These methods would allow the business to attract among its potential target sections.
4. Presenting multiculturalism at events.
Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis events are consisted of fans with extremely few multiculturalism, due to cost of arrival in events, making it unsightly for the customers perceiving sport events as affairs i.e. Generation Y consumers. As the Generation Y customers are a prospective target market for NASCAR, therefore the business should take particular procedures to attract this prospective target market. It ought to adopt methods to bring in the consumers far from the tracks place with various culture. The method to do so might be providing unique discount rates on tickets or totally free tickets to viewers coming from a particular distance or from another state. It would increase multiculturalism of the fans and would make Generation Y consumers more satisfied.
5. Improving Consumer Experience at Tracks.
NASCAR must work on infrastructure and amenities at tracks due to the fact that on the race day audiences got dissatisfied. Viewers have lots of expectations from Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis due to the fact that in very same industry other companies are offering much better services than NASCAR. IF NASCAR do not work on this concern then its fans might shifted to its rivals.
Marketing Budget plan.
Marketing budget made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the cost associated information for the marketing techniques. (See Appendix B). It can be seen that method 5 of enhancing client experience at tracks would need highest initial investment and cost and strategy 4 of introducing multiculturalism will require most affordable initial financial investment with least expensive even more per year expense. The company needs to focus on the resource allocation on these strategies on the basis of its available resources and the potential benefits which the technique would offer.
KEEP IN MIND: The values about expense are presumed on reasonable basis due the lack of truths and figures related to cost in the case research study. Inflation rate of United States is presumed to be 10%.


On the basis of deep analysis of the external and internal aspects of Francisco De Narvaez At Tia Selling The Family Business Video Case Study Analysis causing the decline of tv viewership rate and presence rate at tracks, the above marketing strategies are suggested to NASCAR to increase its fan base in long run. These methods would handle internal factors like bad client experience at tracks, insufficient social media marketing, incapable digital medias like video games, absence of culturalisms at tracks etc., in addition to with external elements like shifting of fans towards other sports, demographical modifications in America and altering domesticity designs.

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