General Electric 2000 Quality Of Earnings Assessment Online Case Study Solution

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General Electric 2000 Quality Of Earnings Assessment Case Study Solution & Analysis


NASCAR (National Association for Stock Car Auto Racing) is a company performing series of Stock Cars and truck racing in United States and acting as an approving body for driving the guidelines for Stock Cars and truck Racing. 2) Stock Vehicle Racing by NASCAR is the second largest spectator sport, with highest number of sponsors. 1) The other sources of revenue for General Electric 2000 Quality Of Earnings Assessment Case Study Help includes; 10% of the overall income from tv rights, approving charges i.e. $1-2 million per race, and licencing NASCAR brand name to companies.

NASCAR has a closed corporate culture with the non-interventionist approach. The structure of Cars and truck of Tomorrow by NASCAR, with an intent of security for the motorists, brought various tensions among the stakeholders of the sport.
Executive Summary
The interaction audit, carried out in 2010, revealed that in spite of the truth that the business extremely depend on the interactions between its stakeholders, there was no identifiable business communication strategy. The market's target consumers, direction and objectives were all unidentified.

The audit pointed out various doing not have of NASCAR in terms of lack of internal combination, absence of fan management strategy and lack of digital and social media of marketing.

General Electric 2000 Quality Of Earnings Assessment Case Study Help audiences was extremely devoted to the sport and the brands connected with the NASCAR, making it appealing for sponsors and corporate online marketers.

Problem Statement.

The company is presently dealing with the problem of decreasing rates of attendance at racing tracks and rates of tv viewers. This can put a significant impact on its earnings from sponsors, media rights, and from other sources of profits.

Situational Analysis.

Although the business was quite effective till 2005 with its standard marketing techniques, but not long after 2005 the company starts facing numerous problems including decline of its fan base. Several external along with internal aspects are accountable for the decrease. Internal factors include; inadequate investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with an average age of 47, which passes their fandom to their youngsters and produce generational loyalty. Other challenges for NASCAR consists of the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


In SWOT analysis, strengths defined as company's qualities which are various from its competitors. These are company's core competencies on which company efficiency or company success based on. General Electric 2000 Quality Of Earnings Assessment Case Study Help core proficiencies includes it has rights of dictating rules as approving body. Policies and guidelines regarding expert stock automobile racing are dictated by NASCAR like if any group with needed skills and resources can participate in races by following guidelines and policies dictated by NASCAR. NASCAR has monopoly it this aspect. Its strengths also includes that it has title of second largest spectator sport in the United States with having more fortune 500 sponsors based in United States. Its races were used to transmit in more than 150 countries worldwide with more than $56 million revenues. The primary sources of their earnings originate from television rights, approving charges, sponsorship and licensing. It has longest season of 10 months and having ownership of three national series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has also big resource of fans and business sponsors. All the events of NASCAR are sponsored by corporates due to the fact that of most significant brand name loyalty of fans towards brand names promoted by General Electric 2000 Quality Of Earnings Assessment Case Study Analysis. (See Appendix A).

Weak points.

Weak points of NASCAR includes its close culture which is non collective. General Electric 2000 Quality Of Earnings Assessment Case Study Help establishes Cars and truck of Tomorrow without partnership so result is that chauffeurs did not like that concept. It was also found that NASCAR had no reliable strategy for company interaction.
Porter's 5 Forces Analysis

NASCAR normally used to rely on traditional media sources like regional newspaper for promotion of its sports. NASCAR also came to know from these conventional media outlets that sport was challenging to cover. When sports fans were asked regarding popular stars and stars then NASCAR chauffeur was not found even in leading twenty responses.


Economic down turn was experienced in late 2000 which can be risk for NASCAR since if there is economic down turn then people would be having less return on financial investment. Economic down turn likewise results in boost fuel prices which also affected NASCAR. Now if NASCAR make substantial financial investments in brand-new sections which are based on brand-new consumers then it may face unfavorable remarks from its core fan base.

Porter's 5 Forces Analysis

It is crucial to understand industry in which company is working due to the fact that NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are used to identify profitability, intensity and appearance of NASCAR company.

Competitive Rivalry

These motorists can go against NASCAR if they got better opportunity in terms of rewards and tv exposure. If audiences take pleasure in other race cars and motorists more than NASCAR then audiences can move to those other fascinating vehicles and drivers. NASCAR could be having hazard from its 2 direct competitors that is Formula 1 and Moto GP.
Swot Analysis
Provider Power

If business shifts from one supplier to another, the supplier power suggests the number of providers are available in industry and what is the expense associated with supplier. Due to the fact that chauffeurs with needed resources and skills are limited, in this market there is supply monopoly.

Purchaser Power

This force is concerning to customers that is it simple for clients to shift to other products. If there is more changing cost is associated then clients are less most likely to change. When it comes to NASCAR consumers are its audiences. Viewers can switch to other competitors quickly since audiences will having low changing cost.

Hazard of Replacement

Substitutes are referred as alternatives. The alternatives in this case can be other home entertainment suggests like audiences can shift to other sports. So there are wide variety of substitutes are readily available in this situation which suggests that danger of substitute is high.

Danger of New Entry

It is specified as how it is simple for any business to go into in that particular industry. In the case of General Electric 2000 Quality Of Earnings Assessment Case Study Help threat of brand-new entry is low. Due to the fact that if any company needs to go into in this business than they have to make heavy investments. They require to build cars and trucks and racing tracks and likewise requires to pay significant amount to drivers for changing.

PESTEL Analysis


As NASCAR is working in different markets so it requires to deal with various policies. It is likewise kept in mind that NASCAR has dealt with increased scrutiny regarding regulatory. Every federal government has different priority so NASCAR has to be prepared for it as priority can be moved to other sector.


Financial factors includes tax rate, exchange rate, economic efficiency of that specific company, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its rivals can be affected if there is federal government intervention in the marketing and sales sector. NASCAR can leverage capabilities of staff members to develop new chances and improve existing opportunities.


Every society is various from each other. Each has various social values and standards. It helps in understanding relating to society and choice of consumers. Social factors includes traditions, culture, attitudes towards specific product and services, demographics, standards, interests etc. It can be concluded that marketing through other methods rather than conventional (i.e. newspaper) can be chosen in this society.


In this case of NASCAR it can be kept in mind that companies are greatly investing for research and advancement. NASCAR ought to likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Due to the fact that every nation has various legal terms and conditions, Legal plays an essential role in every nation. General Electric 2000 Quality Of Earnings Assessment Case Study Help needs to be make sure that they safeguard their legal rights in every county so any business does not harm to its legal rights.


Ecological factors are also crucial for every organisation. NASCAR needs to make sure that its cars are not creating contamination more than appropriate level.

7 P's of Marketing


The items of General Electric 2000 Quality Of Earnings Assessment Case Study Analysis in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving guidelines for races and ad-space to business marketers during broadcast of NASCAR races. (Hanlon, 2018).


Rates strategy of NASCAR for its race events tickets is based upon the location and importance of the racing occasions. Together with race occasions tickets, NASCAR also charge various service charge to its stakeholders and earns earnings. For example it charged sanctioning charges of $1-2 million per race typically in 2005.


Advertising method of General Electric 2000 Quality Of Earnings Assessment Case Study Solution is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races. Nevertheless, the business is not completely relied upon its fan base for its promotion and promote through local radio stations too. The company has likewise adopted the merchandising media of promo, in which the company sells products with its logo.


NASCAR have its racing tracks in numerous cities in United States. The most essential tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Auto Club Speedway in California and Darlington Raceway in South Carolina. It tries to conduct its races in most of the cities in United States to grasp nationwide appeal.


Nestle individuals method is consisted of offering much better experience to its audiences, its fan base and to all of its stakeholders. People are an important aspect of General Electric 2000 Quality Of Earnings Assessment Case Study Analysis A marketing strategy as its occasions are the source of entertainment for crowd. Its people strategy consists of efforts to supply better experience to its Fans, Race Drivers, Crew, Event Organizers etc., all of which come under people strategy of NASCAR.


Numerous business processes are required to carry out racing events in an efficient way. These procedures include; proper schedule of time, plan for spectators, selling tickets, arrangement of space for sponsors, managing logistics and so on. These all processes contribute I developing NASCAR image, improving spectators experience and increasing fan base.

Physical Evidence.

Most important physical evidences for the NASCAR includes the existence of its racing tracks, stock cars and racing events. Along with it, its merchandising brand names consisting of tee shirts, caps, goodies and so on, likewise act as a physical evidence for NASCAR.

Product Life Process Evaluation.

The racing occasions by General Electric 2000 Quality Of Earnings Assessment Case Study Analysis was presented on June 19, 1949. The very first race was held at Charlotte Speedway in North Carolina. There were about 13000 fans present in the race. At the very first stage competition for NASCAR was low, as the competitors drove the cars comparable to the vehicles driven by common individuals.


After performing its very first race effectively the company moved towards developing its own tracks. The first General Electric 2000 Quality Of Earnings Assessment Case Study Help based track, particularly the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the development of racing tracks the business moved towards transmitting its races on television in 1979. The very first occasion transmitted on tv was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he changed NASCAR from a local Sport popular company into one with international fan base. He started a new age of rewarding sponsorships and television contracts for NASCAR.


The maturity duration for NASCAR began with the efforts of William France Jr., with the business having large range of income sources. The company has about 500 sponsors with transmitting its occasions in about 150 countries. The company has a great deal of tracks in the majority of the cities of United States.


The decrease in the company's offerings began after 2005 with average presence rate per race decreased by 22% from 2005 to 2010 and tv viewership rate decreased by 30% from 2005 to 2010. The major causes of decline include the monetary crisis of 2008, which increased the cost of getting to tracks for viewers due to increasing fuel rates, and the shifting of its fan base towards other sports.

Market Division.

The market division of General Electric 2000 Quality Of Earnings Assessment Case Study Solution can be divided into 4 sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of General Electric 2000 Quality Of Earnings Assessment Case Analysis is based upon the geographical existence of its tracks in various states and cities in United States, and the tv broadcasting of its occasions in numerous countries. The business has 23 tracks in about 20 states of America and has television broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation provides the business regional in addition to global fan base.


The market segmentation of General Electric 2000 Quality Of Earnings Assessment Case Study Help is likewise highlydiverse based upon the gender, earnings and age of the customer. To increase the demographic segment of its market NASCAR need to revise its marketing techniques to draw in more age groups and lower its prices to go into in the market sector with a low average income.


The psychological attributes of most of the fans are rather comparable. NASCAR has a fan base with a loyalty. NASCAR fans view it compulsive to buy tickets and see the races as soon as in a week. 71% of them choose to buy products with a NASCAR brand. They are rather extrovert and want to mingle with other fans while racing. They want quality racing with low cost at convenient area. NASCAR has tried to increase the quality of its racing by presenting phase racing, they also have actually attempted to lower costs and make the event more hassle-free by introducing live racing.


Behavioural segmentation of NASCAR is based upon the behaviour of fans in terms of watching the race live on the television or by going in the occasions. Currently, the fans preference is towards enjoying the race at home on television rather than going, as the client experience at NASCAR tracks is not favourable as well as costly.

Target audience.


One of the possible target market of NASCAR was Hispanics; the young and growing population of United States. The market sector has terrific possible for NASCAR as the population was growing at a higher rate and it was anticipated to become thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are also one of the prospective target market section for NASCAR, as they are more linked socially than other groups. Cars and truck racing video games developed by General Electric 2000 Quality Of Earnings Assessment Case Study Analysis can be a prospective source of acquiring attention of kids towards NASCAR track racing. NASCAR needs more attention towards customizing and improving its digital functions to attract the kids target market.

This substantial expense makes the section potential for NASCAR marketing strategy of increasing its fan base. The market sector thinks about NASCAR as a company doing not have in producing a multiculturalism atmosphere. NASCAR needs to take numerous steps to improve the experience of Generation Y consumers in its occasions.

5 C's of Marketing

5 C's of marketing helps in taking choices regarding marketing.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, legal and environmental and is specified above.


General Electric 2000 Quality Of Earnings Assessment Case Study Solution is a vehicle racing company with having USP of high quality vehicle racing with a worldwide structure. Its sector is sports group and events.


Collaborations consists of suppliers, providers and alliances of General Electric 2000 Quality Of Earnings Assessment Case Study Solution. It is teamed up with various racing groups which are participating in racing. It likewise worked together with Turners Sport for digital rights. NASCAR utilized to make money check of around $15 million annually from Turner Sports. There are variety of cons behind this offer. For instance NASCAR had to get approval from Turner Sport if it wish to create its Facebook page, twitter account or perhaps mobile application. Turner Sport also had rights of each and every single video which is shoot during race at track.


The client of General Electric 2000 Quality Of Earnings Assessment Case Study Help are its viewers. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and develop generational loyalty.


The direct rivals of NASCAR are Formula 1 and Moto GP. Teams normally represents sponsors in NASCAR and the medium of advertising is drivers. Therefore it can be said that motorists and race cars are competitors. These motorists can break General Electric 2000 Quality Of Earnings Assessment Case Study Help if they improved opportunity in regards to rewards and television direct exposure.

Marketing Techniques.

1. Maintaining and developing Facebook Page.
One of the potential target markets segments for NASCAR is Hispanics which is the growing population section of USA however unfortunately NASCAR had actually been not able to bring in the this targeted section. It needs to develop a Facebook page including the information regarding the races and the areas of tracks to make the customer useful about the core operations of NASCAR.
2. Establishing and Updating Accounts of Key Drivers.
NASCAR drivers has a low star power as compare to gamers of other sports. Its ranks 7th in terms of star power (see Case Exhibition). The significant reason behind it is that, the racers mostly play in teams and are not able to develop an essential account and maintain a close contact with fans. The bad contacts with fans lead to less attraction of audiences towards the racers and a low star power. Star power is an important element for attracting viewers towards tracks and towards television. The star power for the drivers at NASCARA could be enhanced by developing and updating accounts of key motorists by NASCARA itself. This would remove the requirement of requiring chauffeurs to preserve their accounts and would lead to increasing fans attention towards NASCARA drivers.
3. Establishing New Games and enhancing existing video games for kids.
Kids spent most of their time on playing games and using smart devices. Regrettably, kids playing NASCARA have a worst experience of playing its games. As a result, they are less attracted towards the sport. In order to bring in these kids, NASCARA ought to improve its existing racing games by presenting personalization in the automobiles i.e. changing colours, choice of speed, presenting group racing in the video game, using better graphics connected to the racing tracks and introducing numerous levels in the video game. All these modifications in the current game would provide better experience to kids.
Together with it, NASCAR should also construct brand-new games related to racing like kids racing with kids characters as chauffeurs, cartoon racing with racing between different cartoon characters with a choice of choosing the favourite animation character for the kids. These strategies would allow the company to bring in one of its prospective target sections.
4. Presenting multiculturalism at occasions.
NASCAR events are comprised of fans with really couple of cultural variety, due to expense of arrival in events, making it unattractive for the consumers perceiving sport occasions as social celebrations i.e. Generation Y clients. As the Generation Y clients are a potential target market for NASCAR, therefore the business needs to take certain steps to attract this potential target market.
5. Improving Consumer Experience at Tracks.
NASCAR ought to work on facilities and features at tracks due to the fact that on the race day audiences got dissatisfied. Audiences have many expectations from General Electric 2000 Quality Of Earnings Assessment Case Study Help due to the fact that in exact same industry other business are providing much better services than NASCAR. IF NASCAR don't work on this issue then its fans may shifted to its rivals.

Marketing Budget plan

Marketing spending plan made on the basis of the above methods for the duration of 5 years from 2011 to 2015, reveals the expense related information for the marketing strategies. It can be seen that technique 5 of enhancing customer experience at tracks would require greatest initial investment and expense and method 4 of introducing multiculturalism will require least expensive initial financial investment with lowest even more per year expense.
KEEP IN MIND: The worths about expense are assumed on logical basis due the absence of figures and realities connected to cost in the case study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the external and internal elements of General Electric 2000 Quality Of Earnings Assessment Case Study Solution causing the decline of television viewership rate and attendance rate at tracks, the above marketing techniques are advised to NASCAR to increase its fan base in long run. These strategies would deal with internal elements like poor client experience at tracks, inadequate social media marketing, incapable digital medias like video games, absence of culturalisms at tracks and so on, as well as with external factors like shifting of fans towards other sports, demographical changes in America and altering domesticity designs.