King Roberts B Online Case Study Analysis

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King Roberts B Case Study Solution & Analysis


King Roberts B Case Study Solution (National Association for Stock Automobile Automobile Racing) is a company carrying out series of Stock Vehicle racing in United States and acting as an approving body for driving the rules for Stock Vehicle Racing. The company was founded in 1947, by "Huge Expense" France. NASCAR arrange Stock Vehicle Racing events in United States with the presence of about 130000 audiences on average in 2005. It also broadcast its events in about 150 nations. Stock Car Racing by NASCAR is the second biggest spectator sport, with greatest number of sponsors. It has about 500 sponsors contributing billions of dollars in its earnings. The other sources of revenue for King Roberts B Case Study Analysis includes; 10% of the total revenue from tv rights, approving charges i.e. $1-2 million per race, and licencing NASCAR brand name to business.

NASCAR has a closed business culture with the non-interventionist technique. The building of Cars and truck of Tomorrow by NASCAR, with an intent of safety for the chauffeurs, brought different stress amongst the stakeholders of the sport.

The interaction audit, performed in 2010, revealed that regardless of the fact that the company extremely rely on the communications in between its stakeholders, there was no identifiable organisation interaction strategy. (

The audit pointed out various lacking of NASCAR in terms of absence of internal combination, absence of fan management method and lack of digital and social media of marketing.

King Roberts B Case Study Help viewers was extremely devoted to the sport and the brand names related to the NASCAR, making it appealing for sponsors and business marketers.

Problem Statement.

The business is currently dealing with the issue of declining rates of presence at racing tracks and rates of tv viewers. This can put a significant impact on its incomes from sponsors, media rights, and from other sources of profits.

Situational Analysis.

Although the company was quite successful till 2005 with its conventional marketing methods, however soon after 2005 the business begins dealing with various problems consisting of decrease of its fan base. A number of external in addition to internal elements are accountable for the decrease. Internal elements include; inadequate financial investment in social networks and other digital medias of.

Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and produce generational loyalty. The family system in America was changing resulting in reduction of influence of married male fan base over their youngsters. Together with it understandings about cars and truck was also changing with perceiving cars and truck a lorry to reach at point B from point A, rather than as a fun job. Other difficulties for King Roberts B Case Study Help consists of the shift of its fans to other sports as they were improving their fan's experience allowing access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, and so on. These all challenges were tending the company to revise its marketing techniques.

SWOT Analysis.


In SWOT analysis, strengths specified as company's qualities which are different from its rivals. These are company's core proficiencies on which company performance or business success based upon. King Roberts B Case Study Analysis core competencies includes it has rights of determining guidelines as approving body. Guidelines and guidelines concerning professional stock cars and truck racing are dictated by NASCAR like if any group with needed abilities and resources can participate in races by following guidelines and policies determined by NASCAR. So NASCAR has monopoly it this aspect. Its strengths also consists of that it has title of second biggest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were used to relay in more than 150 nations worldwide with more than $56 million revenues. The main sources of their incomes originate from tv rights, approving charges, sponsorship and licensing. It has longest season of 10 months and having ownership of three national series i.e. Outdoor camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has also big resource of fans and business sponsors. Since of biggest brand loyalty of fans toward brand names advertised by NASCAR, all the events of NASCAR are sponsored by corporates. (See Appendix A).

Weak points.

Weak points of NASCAR includes its close culture which is non collective. King Roberts B Case Study Analysis develops Car of Tomorrow without cooperation so result is that motorists did not like that idea. It was also found that NASCAR had no efficient method for service interaction.


Opportunities in SWOT analysis are external elements which can be beneficial to company or the external elements on which company is having competitive advantage. NASCAR usually utilized to rely on conventional media sources like local newspaper for publicity of its sports. Generally these traditional media sources attempt to cover their home team and specific type of events. NASCAR also familiarized from these standard media outlets that sport was challenging to cover. Media landscape likewise changed from conventional to digital landscape. Newspapers went out of business. NASCAR can work on its abilities to get optimal possible gain from this new digital landscape. NASCAR have underinvestment in digital resources. So it can capitalize in digital and social media to get its benefits. Digital rights of NASCAR were also offered to Turner Sports. NASCAR utilized to get pay check of around $15 million yearly from Turner Sports. There are variety of cons behind this offer. For example King Roberts B Case Study Help had to get approval from Turner Sport if it want to produce its Facebook page, twitter account and even mobile application. Turner Sport likewise had rights of every video which is shoot throughout race at track. Then they are needed to pay licensing costs to Turner Sport, if media sources like papers, magazines and cable television channels desire to publish videos of races on their particular pages. NASCAR can work on terms and conditions and try to negotiate with Turner Sports to get maximum benefits of it. Star power plays very crucial function in creating profits from every sport. It was noted that NASCAR is lagging in this location i.e. star power. For instance when sports fans were asked regarding popular celebs and stars then NASCAR driver was not discovered even in top twenty actions. NASCAR can put efforts in this location too for earnings generation. They must direct their drivers that how they can end up being sport stars. 4 tactical focuses which are produced by research study team can likewise be worked as opportunity for NESCAR. These four tactical focuses compares and analysis King Roberts B Case Study Solution methods.


Hazards in SWOT analysis are specified as external elements that can hazard to business's success. Since if there is financial down turn then people would be having less return on investment, Economic down turn was experienced in late 2000 which can be danger for NASCAR. Earning of individuals would be effected and they would be more mindful in investing their money. Economic down turn also results in increase fuel costs which likewise affected NASCAR. Because fans of NASCAR utilized to attend its occasion from long distances. NESCAR had a rule of 65/25/10 for profits circulation. 65 percent incomes from media rights would be dispersed to race course, 25 percent profits would be dispersed to completing team and staying 10 percent would be retained by NESCAR which is sanctioning body. Contending group wanted to increase their portion of earnings from 25 percent because of increase in operating expense of a race team and likewise there is decline in the number of full-season sponsorship. Due to the fact that they are making enormous financial investments to improve experience of fans, nescar also deals with threats from other sponsors. For instance that includes upgrading existing avenues, developing new avenues, offering Wi-Fi center and also providing other interactive mediums to interact sports on mobile phones. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their children and develop generational commitment. So the challenge is that the family system in America was altering resulting in reduction of impact of married male fan base over their children. Together with it perceptions about automobile was likewise changing with viewing automobile a vehicle to reach at point B from point A, instead of as an enjoyable project. Now if King Roberts B Case Study Help make substantial investments in brand-new segments which are based upon new customers then it might deal with negative remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a design that is utilized to evaluate industry in which company is working. It assists in determining what are strengths and weakness of any particular market. It suggest that every industry is various from one another. It is essential to comprehend industry in which company is working due to the fact that NASCAR's bottom line i.e. net revenue is greatly depends upon this. There are 5 forces that are utilized to identify profitability, intensity and appearance of King Roberts B Case Study Analysis organisation.

Competitive Competition

This force suggests ability of rivals. Teams normally represents sponsors in NASCAR and the medium of marketing is motorists. For that reason it can be said that chauffeurs and race cars are rivals. If they got better chance in terms of rewards and television direct exposure, these chauffeurs can go against King Roberts B Case Study Help. If audiences enjoy other race cars and trucks and motorists more than NASCAR then audiences can shift to those other intriguing vehicles and motorists. NASCAR might be having threat from its two direct rivals that is Formula 1 and Moto GP. They need to create competitive advantages for motorists so they do not shift to other competitors.

Supplier Power

The provider power suggests the variety of suppliers are available in market and what is the expense related to supplier if company shifts from one supplier to another. In this industry there is supply monopoly because motorists with required resources and abilities are restricted.

Purchaser Power

This force is regarding to customers that is it simple for consumers to move to other items. If there is more changing expense is associated then customers are less likely to switch. In the case of NASCAR customers are its audiences. Audiences can change to other rivals quickly since audiences will having low changing cost.

Threat of Substitution

Replacements are referred as alternatives. The substitutes in this case can be other entertainment suggests like viewers can shift to other sports. So there are wide variety of substitutes are available in this scenario which recommends that danger of alternative is high.

Hazard of New Entry

In the case of NASCAR risk of brand-new entry is low. They need to construct vehicles and racing tracks and likewise requires to pay hefty amount to motorists for changing.

PESTEL Analysis


As NASCAR is working in numerous markets so it needs to deal with various guidelines. It is likewise noted that NASCAR has actually dealt with increased analysis regarding regulative. Every government has different top priority so NASCAR has to be prepared for it as priority can be moved to other sector.


Financial elements includes taxation rate, exchange rate, economic efficiency of that specific company, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its competitors can be impacted. NASCAR can take advantage of capabilities of staff members to produce brand-new chances and enhance existing chances.


Each has various social values and norms. It assists in understanding regarding society and preference of customers.


Technology has effect on nearly every business. It consists of innovation in company technique. In this case of King Roberts B Case Study Solution it can be kept in mind that companies are heavily spending for research study and development. NASCAR needs to also deal with its media rights policy with Turner Broadcasting System.


Legal plays an important role in every nation since every nation has various legal conditions. King Roberts B Case Study Help needs to be ensure that they safeguard their legal rights in every county so any business does not harm to its legal rights.


Ecological factors are likewise important for every business. NASCAR requires to make sure that its automobiles are not generating contamination more than appropriate level.

7 P's of Marketing


The items of King Roberts B Case Study Solution in its item portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, sanctioning rules for races and ad-space to business online marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Pricing strategy of NASCAR for its race occasions tickets is based upon the venue and importance of the racing occasions. In addition to race events tickets, NASCAR also charge numerous service charge to its stakeholders and earns profits. For example it charged sanctioning costs of $1-2 million per race usually in 2005.


Promotional technique of King Roberts B Case Study Help is highly based upon its fan base. A strong fan base share its fandom with others and increase the variety of viewers for NASCAR races. The company is not totally relied upon its fan base for its promotion and promote through local radio stations too. The company has likewise adopted the retailing media of promotion, in which the business offers merchandises with its logo.


NASCAR have its racing tracks in different cities in United States. The most crucial tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in most of the cities in United States to understand nationwide popularity.


Nestle people technique is consisted of offering better experience to its audiences, its fan base and to all of its stakeholders. Individuals are an important element of King Roberts B Case Study Help A marketing technique as its events are the source of home entertainment for crowd. Its individuals method includes efforts to offer much better experience to its Fans, Race Drivers, Team, Occasion Organizers and so on, all of which come under individuals method of NASCAR.


A number of business processes are needed to carry out racing occasions in an effective way. These processes consist of; proper schedule of time, arrangement for spectators, selling tickets, arrangement of area for sponsors, managing logistics and so on. These all processes contribute I building NASCAR image, improving viewers experience and increasing fan base.

Physical Evidence.

Most important physical evidences for the NASCAR includes the existence of its racing tracks, stock cars and trucks and racing events. Along with it, its retailing brands including t-shirts, caps, goodies and so on, also function as a physical evidence for NASCAR.

Item Life Process Evaluation.

The racing occasions by NASCAR was presented on June 19, 1949. At the first stage competitors for NASCAR was low, as the competitors drove the automobiles similar to the automobiles driven by ordinary individuals.


After performing its very first race effectively the business moved towards building its own tracks. The first King Roberts B Case Study Solution based track, specifically the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the growth of racing tracks the business moved towards transmitting its races on television in 1979. The very first occasion relayed on television was flag-to-flag protection of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he changed NASCAR from a regional Sport popular organization into one with global fan base. He started a brand-new period of lucrative sponsorships and television agreements for NASCAR.


The maturity duration for NASCAR began with the efforts of William France Jr., with the company having wide range of income sources. The company has about 500 sponsors with transmitting its occasions in about 150 nations. The business has large number of tracks in the majority of the cities of United States.


The significant causes of decline include the monetary crisis of 2008, which increased the expense of showing up at tracks for viewers due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Division.

The market division of King Roberts B Case Study Analysis can be divided into four sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of King Roberts B Case Analysis is based upon the geographical presence of its tracks in numerous states and cities in United States, and the tv broadcasting of its events in various nations. The company has 23 tracks in about 20 states of America and has tv broadcast through numerous Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This vast geographical segmentation supplies the business regional as well as worldwide fan base.


The market division of King Roberts B Case Study Solution is also highlydiverse based upon the gender, income and age of the customer. To increase the demographic sector of its market NASCAR must revise its marketing strategies to bring in more age groups and lower its costs to enter in the market segment with a low typical earnings.


The psychological characteristics of most of the fans are quite similar. NASCAR has a fan base with a loyalty. NASCAR fans view it compulsive to purchase tickets and see the races once in a week. 71% of them choose to purchase items with a NASCAR brand name. They are quite extrovert and are willing to join other fans while racing. They want quality racing with low rate at practical location. Although King Roberts B Case Study Analysis has tried to increase the quality of its racing by presenting stage racing, they also have attempted to lower rates and make the event more convenient by introducing live racing.


Behavioural division of King Roberts B Case Study Analysis is based upon the behaviour of fans in terms of viewing the race survive on the television or by going in the events. Presently, the fans choice is towards enjoying the race in the house on television instead of going, as the client experience at NASCAR tracks is not favourable in addition to pricey. This preference makes the rates for presence lower than the rates for tv viewers. NASCAR has to change the behaviour of its fan base by introducing qualitative services at its tracks.

Target Market.


One of the possible target market of NASCAR was Hispanics; the young and growing population of United States. The market section has excellent possible for NASCAR as the population was growing at a greater rate and it was expected to become thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise among the possible target audience section for NASCAR, as they are more connected socially than other groups. Producing fan base among kids can supply a prospective increase in the number of fans for racing due to their connectivity. Kids spend the majority of their times in playing and utilizing mobile phones computer game. Automobile racing games established by King Roberts B Case Study Analysis can be a potential source of acquiring attention of kids towards NASCAR track racing. However, NASCAR's digital features related to kids are not capable of gaining the attention. NASCAR needs more attention towards personalizing and enhancing its digital functions to attract the kids target market.

Generation Y.
Generation Y target audience includes those who spent 5 times more resources on discretionary costs i.e. acquiring tickets for racing occasions, than others. This substantial expense makes the segment potential for NASCAR marketing method of increasing its fan base. The marketplace sector is also easy to technique as 81% of the Y Generation customer uses Facebook the usage and every day is two times of utilizing television and radio. The marketplace segment views sports as a social occasion, instead of adherence to sport. The marketplace segment considers NASCAR as a company doing not have in developing a multiculturalism environment. King Roberts B Case Study Help must take numerous steps to improve the experience of Generation Y consumers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking choices concerning marketing.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, environmental and legal and is specified above.


NASCAR is a car racing company with having USP of high quality auto racing with an international structure. Its sector is sports team and events. Its target audience is males in the age of 15-60 years. Company has closed corporate culture and having non-interventionist method.


Collaborations includes distributors, suppliers and alliances of NASCAR. NASCAR used to get pay check of around $15 million every year from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to create its Facebook page, twitter account or even mobile application.


The consumer of King Roberts B Case Study Solution are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and develop generational loyalty.


Groups usually represents sponsors in NASCAR and the medium of marketing is drivers. These drivers can go against NASCAR if they got better chance in terms of rewards and tv exposure.

Marketing Methods.

1. Establishing and Preserving Facebook Page.
One of the possible target markets sections for NASCAR is Hispanics which is the growing population sector of U.S.A. but sadly NASCAR had actually been not able to bring in the this targeted sector. In order to attract the young growing generation the NASCAR must market by utilizing social networks like Facebook. It should develop a Facebook page consisting of the details concerning the races and the locations of tracks to make the customer informative about the core operations of King Roberts B Case Study Solution. It ought to also upgrade its Facebook page on daily basis to offer details about its approaching events. This would make the target audience section more helpful about business and would result in bring in large fans base.
2. Establishing and Updating Accounts of Secret Drivers.
NASCAR chauffeurs has a low star power as compare to gamers of other sports. Its ranks 7th in regards to star power (see Case Display). The major factor behind it is that, the racers primarily play in teams and are unable to construct a crucial account and maintain a close contact with fans. The poor contacts with fans result in less tourist attraction of viewers towards the racers and a low star power. Star power is a crucial element for attracting viewers towards tracks and towards tv. The star power for the chauffeurs at NASCARA might be improved by developing and upgrading accounts of essential drivers by NASCARA itself. This would eliminate the requirement of forcing chauffeurs to maintain their accounts and would result in increasing fans attention towards NASCARA motorists.
3. Developing New Games and enhancing existing video games for kids.
Kids invested most of their time on playing video games and utilizing mobile phones. But regrettably, kids playing NASCARA have a worst experience of playing its video games. As a result, they are less drawn in towards the sport. In order to attract these kids, NASCARA ought to improve its existing racing video games by introducing personalization in the cars and trucks i.e. changing colours, choice of speed, introducing group racing in the game, utilizing better graphics connected to the racing tracks and presenting various levels in the game. All these adjustments in the present video game would offer much better experience to kids.
Along with it, NASCAR must also build brand-new video games related to racing like kids racing with kids characters as chauffeurs, animation racing with racing in between various cartoon characters with an option of choosing the preferred cartoon character for the kids. These techniques would allow the company to bring in among its possible target sectors.
4. Introducing multiculturalism at events.
King Roberts B Case Study Analysis events are comprised of fans with extremely couple of cultural diversity, due to expense of arrival in events, making it unattractive for the customers viewing sport occasions as get-togethers i.e. Generation Y clients. As the Generation Y consumers are a potential target audience for NASCAR, for that reason the company ought to take certain measures to attract this potential target market. It must adopt techniques to bring in the consumers far from the tracks location with various culture. The technique to do so could be providing unique discounts on tickets or complimentary tickets to audiences coming from a particular distance or from another state. It would increase multiculturalism of the fans and would make Generation Y customers more pleased.
5. Improving Client Experience at Tracks.
NASCAR needs to work on infrastructure and features at tracks due to the fact that on the race day audiences got disappointed. Viewers have numerous expectations from King Roberts B Case Study Solution due to the fact that in exact same industry other companies are supplying better services than NASCAR. IF NASCAR do not work on this issue then its fans may moved to its competitors.
Marketing Budget plan.
Marketing spending plan made on the basis of the above techniques for the duration of 5 years from 2011 to 2015, reveals the cost related data for the marketing strategies. (See Appendix B). It can be seen that strategy 5 of enhancing customer experience at tracks would require greatest preliminary financial investment and expense and strategy 4 of presenting multiculturalism will need lowest preliminary financial investment with most affordable even more each year expense. The business must focus on the resource allocation on these strategies on the basis of its offered resources and the potential advantages which the method would offer.
NOTE: The values about expense are presumed on reasonable basis due the absence of realities and figures related to cost in the case research study. Inflation rate of United States is presumed to be 10%.


On the basis of deep analysis of the external and internal factors of King Roberts B Case Study Solution triggering the decrease of tv viewership rate and attendance rate at tracks, the above marketing techniques are advised to NASCAR to increase its fan base in long run. These techniques would manage internal elements like bad customer experience at tracks, insufficient social media marketing, incapable digital medias like video games, lack of culturalisms at tracks etc., in addition to with external aspects like shifting of fans towards other sports, demographical modifications in America and altering family life styles.

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