Linking Actions To Profits In Strategic Decision Making Online Case Study Analysis

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Linking Actions To Profits In Strategic Decision Making Case Study Solution & Analysis


Linking Actions To Profits In Strategic Decision Making Case Study Analysis (National Association for Stock Cars And Truck Car Racing) is an organization carrying out series of Stock Cars and truck racing in United States and serving as an approving body for driving the guidelines for Stock Automobile Racing. The company was founded in 1947, by "Huge Costs" France. NASCAR arrange Stock Car Racing occasions in United States with the existence of about 130000 audiences usually in 2005. It also broadcast its occasions in about 150 countries. Stock Cars And Truck Racing by NASCAR is the 2nd largest viewer sport, with greatest number of sponsors. It has about 500 sponsors contributing billions of dollars in its income. The other sources of profits for Linking Actions To Profits In Strategic Decision Making Case Study Help consists of; 10% of the overall profits from tv rights, sanctioning costs i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed business culture with the non-interventionist technique. The structure of Vehicle of Tomorrow by NASCAR, with an intention of security for the motorists, brought various tensions amongst the stakeholders of the sport.
Executive Summary
The communication audit, performed in 2010, exposed that despite the truth that the business extremely count on the interactions between its stakeholders, there was no recognizable business interaction method. The industry's target consumers, direction and goals were all unidentified.

The audit pointed out numerous doing not have of NASCAR in terms of lack of internal combination, lack of fan management method and absence of digital and social media of marketing. The company has complex ecosystem with independent tracks, teams and motorists. This structure with closed business culture bring different obstacles in speeding up a change. Other partners in community consists of the media networks i.e. tv and radio, and corporate online marketers.

Linking Actions To Profits In Strategic Decision Making Case Study Help viewers was extremely faithful to the sport and the brand names connected with the NASCAR, making it appealing for sponsors and corporate online marketers.

Issue Statement.

The company is currently facing the issue of decreasing rates of attendance at racing tracks and rates of television viewers. This can put a considerable impact on its revenues from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

Although the business was rather effective till 2005 with its conventional marketing methods, but right after 2005 the business starts dealing with various problems including decline of its fan base. Several external along with internal elements are responsible for the decrease. Internal elements include; inadequate financial investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with a typical age of 47, which passes their fandom to their youngsters and create generational commitment. Other difficulties for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience permitting access to their broadcasts out of the houses through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of dictating guidelines as sanctioning body. Guidelines and guidelines relating to professional stock automobile racing are determined by NASCAR like if any group with required abilities and resources can get in into races by following guidelines and regulations dictated by NASCAR. All the occasions of NASCAR are sponsored by corporates since of most significant brand loyalty of fans towards brands advertised by Linking Actions To Profits In Strategic Decision Making Case Study Solution.


Weak Points in SWOT Analysis are thought about as external aspects. Weaknesses consists of the aspects that stops company to perform at required level of efficiency. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist method. They generally utilized to form rules and other required processes without intervention of others which results in bad cooperation. NASCAR develops Vehicle of Tomorrow without cooperation so result is that drivers did not like that concept. As this is racing sport so covering of sports by media is likewise challenging. It was likewise discovered that NASCAR had no efficient technique for organisation interaction. If it happened off track, they do not know how to deal with concern. Ineffective company communication results in that they don't have clear direction for their long term objectives. They do not know that where they want to see this sport in future.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external aspects which can be favourable to company or the external factors on which company is having competitive advantage. NASCAR usually used to count on traditional media sources like local paper for publicity of its sports. Typically these traditional media sources try to cover their house group and certain kind of occasions. NASCAR likewise came to know from these standard media outlets that sport was tough to cover. Media landscape also altered from traditional to digital landscape. Papers failed. NASCAR can work on its abilities to get optimal possible take advantage of this brand-new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in social and digital media to get its advantages. Digital rights of NASCAR were likewise offered to Turner Sports. NASCAR utilized to earn money check of around $15 million annually from Turner Sports. There are variety of cons behind this deal. For instance Linking Actions To Profits In Strategic Decision Making Case Study Solution needed to get approval from Turner Sport if it want to develop its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every video which is shoot throughout race at track. If media sources like papers, magazines and cable channels wish to publish videos of races on their particular pages then they are needed to pay licensing fees to Turner Sport. NASCAR can work on terms and conditions and attempt to work out with Turner Sports to get maximum advantages of it. Star power plays very crucial function in generating incomes from every sport. It was noted that NASCAR is lagging in this location i.e. star power. When sports fans were asked regarding popular celebs and stars then NASCAR motorist was not discovered even in leading twenty reactions. NASCAR can put efforts in this location too for profits generation. They need to direct their chauffeurs that how they can become sport stars. Four tactical focuses which are generated by research study team can also be functioned as chance for NESCAR. These four strategic focuses compares and analysis Linking Actions To Profits In Strategic Decision Making Case Study Help methods.


Threats in SWOT analysis are specified as external aspects that can risk to business's success. Since if there is economic down turn then people would be having less return on financial investment, Economic down turn was experienced in late 2000 which can be hazard for NASCAR. Earning of individuals would be effected and they would be more conscious in spending their loan. Economic down turn likewise leads to boost fuel prices which also affected NASCAR. Due to the fact that fans of NASCAR used to attend its occasion from fars away. NESCAR had a rule of 65/25/10 for revenue distribution. 65 percent incomes from media rights would be distributed to race tracks, 25 percent earnings would be dispersed to contending group and staying 10 percent would be maintained by NESCAR which is sanctioning body. Contending group wanted to increase their part of earnings from 25 percent because of increase in running expense of a race team and also there is decrease in the number of full-season sponsorship. NESCAR also deals with dangers from other sponsors because they are making massive financial investments to enhance experience of fans. For instance that includes updating existing avenues, developing brand-new avenues, providing Wi-Fi facility and likewise providing other interactive mediums to engage sports on smartphones. Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and develop generational loyalty. So the difficulty is that the household system in America was changing leading to decrease of impact of married male fan base over their children. Along with it understandings about vehicle was likewise changing with perceiving automobile an automobile to reach at point B from point A, instead of as a fun project. If NASCAR make substantial investments in brand-new segments which are based on brand-new clients then it might deal with negative comments from its core fan base, now.

Porter's Five Forces Analysis

It is essential to comprehend market in which business is working because NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are used to recognize success, strength and beauty of NASCAR service.

Competitive Rivalry

This force indicates capability of rivals. Groups typically represents sponsors in NASCAR and the medium of marketing is drivers. For that reason it can be stated that chauffeurs and race cars are rivals. If they got better opportunity in terms of prizes and tv exposure, these motorists can go versus Linking Actions To Profits In Strategic Decision Making Case Study Help. Then audiences can move to those other fascinating vehicles and motorists, if audiences delight in other race cars and drivers more than NASCAR. NASCAR might be having hazard from its two direct rivals that is Formula 1 and Moto GP. They require to develop competitive benefits for chauffeurs so they do not shift to other rivals.
Swot Analysis
Provider Power

The supplier power suggests the number of suppliers are offered in market and what is the cost connected with provider if business shifts from one supplier to another. In this industry there is supply monopoly due to the fact that drivers with needed resources and skills are limited.

Purchaser Power

This force is concerning to clients that is it easy for clients to move to other items. If there is more switching expense is associated then consumers are less likely to switch. In the case of NASCAR customers are its audiences. Viewers can switch to other competitors quickly due to the fact that viewers will having low switching cost.

Risk of Substitution

Alternatives are referred as options. The replacements in this case can be other home entertainment means like audiences can move to other sports. There are wide variety of replacements are offered in this situation which suggests that hazard of replacement is high.

Danger of New Entry

In the case of NASCAR danger of new entry is low. They need to construct vehicles and racing tracks and also requires to pay large quantity to drivers for changing.

PESTEL Analysis


As NASCAR is working in different markets so it needs to deal with different policies. It is also noted that NASCAR has actually faced increased scrutiny regarding regulative. Every government has different priority so NASCAR has actually to be prepared for it as top priority can be shifted to other sector.


Economic factors consists of taxation rate, exchange rate, economic performance of that specific company, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be impacted. NASCAR can leverage abilities of employees to produce new opportunities and enhance existing opportunities.


Every society is different from each other. Each has different social worths and norms. It assists in understanding concerning society and choice of consumers. Social factors consists of traditions, culture, mindsets towards specific services and products, demographics, norms, interests and so on. It can be concluded that advertising through other means instead of conventional (i.e. paper) can be preferred in this society.


Innovation has impact on almost every company. It consists of innovation in company technique. In this case of Linking Actions To Profits In Strategic Decision Making Case Study Help it can be kept in mind that business are heavily spending for research and advancement. NASCAR must likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays a crucial function in every country due to the fact that every nation has various legal terms. Linking Actions To Profits In Strategic Decision Making Case Study Solution needs to be make certain that they safeguard their legal rights in every county so any company does not hurt to its legal rights.


Ecological factors are likewise essential for every single company. Because usually federal governments don't enable those service which can damage to environment. These environmental aspects consists of laws regarding pollution, climate change, safe waste disposal, policies concerning insurance etc. NASCAR needs to ensure that its vehicles are not creating contamination more than acceptable level.

7 P's of Marketing


The products of Linking Actions To Profits In Strategic Decision Making Case Study Solution in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, sanctioning guidelines for races and ad-space to business marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Pricing technique of NASCAR for its race events tickets is based upon the venue and value of the racing occasions. Along with race occasions tickets, NASCAR likewise charge different service fees to its stakeholders and makes revenue. It charged approving costs of $1-2 million per race on average in 2005.


Promotional technique of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in numerous cities in United States. The most essential tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Automobile Club Speedway in California and Darlington Raceway in South Carolina. It tries to conduct its races in the majority of the cities in United States to grasp nationwide popularity.


Nestle individuals method is consisted of offering much better experience to its audiences, its fan base and to all of its stakeholders. Individuals are an important aspect of Linking Actions To Profits In Strategic Decision Making Case Study Help A marketing technique as its events are the source of home entertainment for crowd. Its people strategy includes efforts to provide better experience to its Fans, Race Drivers, Team, Occasion Organizers etc., all of which come under people strategy of NASCAR.


Several business procedures are required to perform racing events in an effective way. These processes include; proper schedule of time, arrangement for viewers, offering tickets, plan of space for sponsors, handling logistics etc. These all processes contribute I constructing NASCAR image, enhancing spectators experience and increasing fan base.

Physical Proof.

Crucial physical evidences for the NASCAR includes the existence of its racing tracks, stock vehicles and racing events. In addition to it, its retailing brands including t-shirts, caps, goodies and so on, likewise function as a physical evidence for NASCAR.

Item Life Process Evaluation.

The racing events by Linking Actions To Profits In Strategic Decision Making Case Study Analysis was introduced on June 19, 1949. The first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the very first phase competitors for NASCAR was low, as the competitors drove the cars and trucks comparable to the cars and trucks driven by ordinary individuals.


After conducting its first race successfully the business moved towards constructing its own tracks. The first Linking Actions To Profits In Strategic Decision Making Case Study Analysis based track, particularly the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the development of racing tracks the business moved towards transmitting its races on tv in 1979. The first occasion broadcasted on television was flag-to-flag protection of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he transformed NASCAR from a local Sport popular organization into one with global fan base. He initiated a brand-new age of profitable sponsorships and tv agreements for NASCAR.


The maturity duration for NASCAR started with the efforts of William France Jr., with the business having large range of profits sources. The company has about 500 sponsors with relaying its events in about 150 nations. The company has a great deal of tracks in the majority of the cities of United States.


The significant causes of decline include the monetary crisis of 2008, which increased the cost of arriving at tracks for audiences due to increasing fuel costs, and the moving of its fan base towards other sports.

Market Division.

The market segmentation of Linking Actions To Profits In Strategic Decision Making Case Study Help can be divided into 4 sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Linking Actions To Profits In Strategic Decision Making Case Analysis is based upon the geographical existence of its tracks in different states and cities in United States, and the tv broadcasting of its occasions in numerous countries. The company has 23 tracks in about 20 states of America and has tv broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical segmentation offers the company local in addition to global fan base.


The market segmentation of NASCAR is also highlydiverse based upon the gender, income and age of the consumer. Its current fan base is majorly consisted of male married fans with an average age of 47 years and an income around $30-50 thousands. Currently NASCAR is trying to increase its target market to the young growing population and kinds. To increase the demographic sector of its market NASCAR ought to revise its marketing strategies to bring in more age and lower its costs to enter in the marketplace sector with a low average income.( htt1).


NASCAR has a fan base with a commitment. NASCAR fans view it compulsive to purchase tickets and see the races once in a week. NASCAR has actually attempted to increase the quality of its racing by introducing stage racing, they likewise have actually tried to lower rates and make the occasion more practical by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of viewing the race live on the tv or by going in the occasions. Currently, the fans choice is towards enjoying the race at house on television rather than going, as the customer experience at NASCAR tracks is not favourable as well as costly.

Target audience.


Among the possible target market of Linking Actions To Profits In Strategic Decision Making Case Study Help was Hispanics; the young and growing population of United States. The marketplace segment has fantastic potential for NASCAR as the population was growing at a greater rate and it was anticipated to become thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014. The sector reveals affinity with car culture, however need a more focused marketing towards inviting the segment towards racing.


Kids are also among the prospective target market sector for NASCAR, as they are more connected socially than other groups. Creating fan base amongst kids can offer a possible increase in the variety of fans for racing due to their connectivity. Kids spend most of their times in using mobile phones and playing video games. Automobile racing games established by Linking Actions To Profits In Strategic Decision Making Case Study Help can be a potential source of gaining attention of kids towards NASCAR track racing. NASCAR's digital functions related to kids are not capable of gaining the attention. NASCAR requires more attention towards tailoring and enhancing its digital functions to bring in the kids target market.

This huge expenditure makes the section potential for NASCAR marketing strategy of increasing its fan base. The market section considers NASCAR as an organization doing not have in developing a multiculturalism atmosphere. NASCAR must take numerous actions to enhance the experience of Generation Y consumers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking choices relating to marketing. These 5 C's requirements to be evaluated properly for taking any marketing choice. These 5 C's represent Climate, Business, Collaborators, Clients and Rivals.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE represents political, financial, social, technical, legal and environmental and is specified above.


NASCAR is an automobile racing company with having USP of high quality auto racing with an international structure. Its sector is sports team and events. Its target audience is males in the age group of 15-60 years. Company has actually closed business culture and having non-interventionist method.


Collaborations consists of distributors, providers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million each year from Turner Sports. NASCAR had to get approval from Turner Sport if it want to produce its Facebook page, twitter account or even mobile application.


The consumer of Linking Actions To Profits In Strategic Decision Making Case Study Help are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and develop generational loyalty.


Teams generally represents sponsors in NASCAR and the medium of advertising is drivers. These chauffeurs can go versus NASCAR if they got much better opportunity in terms of rewards and tv exposure.

Marketing Techniques.

1. Developing and Keeping Facebook Page.
One of the possible target markets sectors for NASCAR is Hispanics which is the growing population sector of U.S.A. but unfortunately NASCAR had actually been unable to bring in the this targeted sector. It should develop a Facebook page including the info relating to the races and the places of tracks to make the customer informative about the core operations of NASCAR.
2. Developing and Updating Accounts of Key Drivers.
Linking Actions To Profits In Strategic Decision Making Case Study Help motorists has a low star power as compare to players of other sports. The bad contacts with fans result in less attraction of audiences towards the racers and a low star power. Star power is an essential factor for drawing in viewers towards tracks and towards tv.
3. Establishing New Games and improving current games for kids.
Kids invested most of their time on playing video games and utilizing smart devices. Sadly, kids playing NASCARA have a worst experience of playing its games. As a result, they are less attracted towards the sport. In order to bring in these kids, NASCARA ought to enhance its current racing games by presenting customization in the vehicles i.e. altering colours, choice of speed, presenting group racing in the game, utilizing better graphics related to the racing tracks and presenting numerous levels in the game. All these adjustments in the present video game would provide much better experience to kids.
Along with it, NASCAR ought to likewise build new video games associated with racing like kids racing with kids characters as chauffeurs, animation racing with racing between different animation characters with an option of choosing the favourite animation character for the kids. These techniques would enable the business to attract one of its potential target segments.
4. Introducing multiculturalism at events.
NASCAR occasions are made up of fans with very couple of cultural variety, due to expense of arrival in occasions, making it unappealing for the consumers perceiving sport events as social occasions i.e. Generation Y consumers. As the Generation Y clients are a possible target market for NASCAR, therefore the business must take specific steps to attract this possible target market.
5. Improving Customer Experience at Tracks.
NASCAR should work on infrastructure and amenities at tracks since on the race day audiences got disappointed. Audiences have numerous expectations from Linking Actions To Profits In Strategic Decision Making Case Study Solution due to the fact that in same market other companies are providing much better services than NASCAR. IF NASCAR don't work on this concern then its fans might shifted to its competitors.

Marketing Spending plan

Marketing spending plan made on the basis of the above techniques for the period of 5 years from 2011 to 2015, reveals the cost related data for the marketing strategies. It can be seen that method 5 of improving customer experience at tracks would need greatest preliminary investment and cost and technique 4 of presenting multiculturalism will need least expensive initial financial investment with most affordable even more per year cost.
KEEP IN MIND: The worths about cost are presumed on logical basis due the lack of figures and facts associated with cost in the case study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the external and internal factors of Linking Actions To Profits In Strategic Decision Making Case Study Help causing the decrease of tv viewership rate and presence rate at tracks, the above marketing methods are recommended to NASCAR to increase its fan base in long term. These strategies would cope with internal factors like poor consumer experience at tracks, inadequate social media marketing, incapable digital medias like games, lack of culturalisms at tracks and so on, as well as with external elements like shifting of fans towards other sports, demographical modifications in America and changing domesticity designs.