Mack Henley B Online Case Study Analysis

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Mack Henley B Case Study Solution & Analysis


Mack Henley B Case Study Help (National Association for Stock Vehicle Vehicle Racing) is a company performing series of Stock Car racing in United States and functioning as an approving body for driving the guidelines for Stock Automobile Racing. The company was established in 1947, by "Big Bill" France. NASCAR organize Stock Automobile Racing occasions in United States with the existence of about 130000 viewers on average in 2005. It likewise relayed its events in about 150 nations. Stock Vehicle Racing by NASCAR is the 2nd biggest spectator sport, with highest number of sponsors. It has about 500 sponsors contributing billions of dollars in its revenue. The other sources of earnings for Mack Henley B Case Study Help consists of; 10% of the total revenue from television rights, approving costs i.e. $1-2 million per race, and licencing NASCAR brand to companies.

NASCAR has a closed corporate culture with the non-interventionist technique. The structure of Cars and truck of Tomorrow by NASCAR, with an intent of safety for the chauffeurs, brought different stress among the stakeholders of the sport.
Executive Summary
The interaction audit, performed in 2010, exposed that in spite of the truth that the business highly count on the interactions in between its stakeholders, there was no recognizable company interaction technique. The market's target consumers, direction and objectives were all unknown.

The audit pointed out various doing not have of NASCAR in terms of lack of internal combination, absence of fan management strategy and absence of digital and social media of marketing.

Mack Henley B Case Study Analysis audiences was extremely faithful to the sport and the brands associated with the NASCAR, making it appealing for sponsors and corporate marketers.

Problem Declaration.

The business is presently facing the issue of declining rates of participation at racing tracks and rates of tv audiences. This can put a substantial effect on its incomes from sponsors, media rights, and from other sources of income.

Situational Analysis.

Although the company was rather successful till 2005 with its traditional marketing methods, but right after 2005 the company starts facing various problems including decrease of its fan base. A number of external along with internal elements are accountable for the decline. Internal elements include; inadequate financial investment in social networks and other digital medias of.

Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and produce generational commitment. Other difficulties for NASCAR includes the shift of its fans to other sports as they were enhancing their fan's experience permitting access to their broadcasts out of the homes through jumbo turns, Wi-Fi gain access to, etc.

SWOT Analysis.


In SWOT analysis, strengths specified as business's qualities which are different from its competitors. These are company's core competencies on which company performance or company success based upon. Mack Henley B Case Study Solution core competencies includes it has rights of dictating guidelines as approving body. Rules and policies regarding professional stock vehicle racing are determined by NASCAR like if any group with required abilities and resources can participate in races by following rules and regulations determined by NASCAR. So NASCAR has monopoly it this aspect. Its strengths also includes that it has title of second largest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were used to transmit in more than 150 countries worldwide with more than $56 million profits. The primary sources of their earnings originate from television rights, approving costs, sponsorship and licensing. It has longest season of 10 months and having ownership of 3 nationwide series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has also big resource of fans and corporate sponsors. All the events of NASCAR are sponsored by corporates due to the fact that of most significant brand name loyalty of fans towards brand names marketed by Mack Henley B Case Study Solution. (See Appendix A).

Weak points.

Weak points of NASCAR includes its close culture which is non collaborative. Mack Henley B Case Study Help establishes Vehicle of Tomorrow without partnership so result is that motorists did not like that principle. It was likewise found that NASCAR had no reliable technique for company interaction.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external elements which can be favourable to company or the external aspects on which business is having competitive benefit. NASCAR typically utilized to count on conventional media sources like local paper for promotion of its sports. Usually these standard media sources attempt to cover their home team and particular kind of occasions. NASCAR likewise came to know from these traditional media outlets that sport was hard to cover. Media landscape likewise altered from traditional to digital landscape. Papers failed. NASCAR can work on its abilities to get optimal possible take advantage of this brand-new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in social and digital media to get its advantages. Digital rights of NASCAR were likewise offered to Turner Sports. NASCAR used to earn money check of around $15 million yearly from Turner Sports. There are variety of cons behind this deal. NASCAR had to get approval from Turner Sport if it desire to produce its Facebook page, twitter account or even mobile application. Turner Sport also had rights of every single video which is shoot during race at track. If media sources like newspapers, publications and cable television channels want to publish videos of races on their particular pages then they are required to pay licensing charges to Turner Sport. So NASCAR can work on conditions and terms and attempt to negotiate with Turner Sports to get optimal benefits of it. Star power plays very important function in producing profits from every sport. However it was noted that Mack Henley B Case Study Solution is lagging in this area i.e. star power. When sports fans were asked relating to popular stars and stars then NASCAR driver was not discovered even in top twenty responses. So NASCAR can put efforts in this area too for revenue generation. They ought to assist their chauffeurs that how they can become sport stars. Four tactical focuses which are produced by research group can likewise be functioned as chance for NESCAR. These four strategic focuses compares and analysis Mack Henley B Case Study Help strategies.


Risks in SWOT analysis are defined as external elements that can danger to company's success. Because if there is economic down turn then people would be having less return on investment, Economic down turn was experienced in late 2000 which can be risk for NASCAR. Earning of individuals would be effected and they would be more mindful in spending their cash. Economic down turn likewise leads to boost fuel prices which likewise affected NASCAR. Due to the fact that fans of NASCAR utilized to attend its event from long distances. NESCAR had a rule of 65/25/10 for income circulation. 65 percent incomes from media rights would be distributed to race course, 25 percent profits would be distributed to contending group and remaining 10 percent would be kept by NESCAR which is sanctioning body. Completing group wished to increase their portion of income from 25 percent because of increase in operating cost of a race group and likewise there is decrease in the variety of full-season sponsorship. NESCAR likewise faces threats from other sponsors since they are making massive investments to enhance experience of fans. For example which includes upgrading existing avenues, building brand-new avenues, offering Wi-Fi facility and likewise offering other interactive mediums to communicate sports on smartphones. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their children and develop generational loyalty. So the challenge is that the household system in America was changing leading to reduction of impact of married male fan base over their youngsters. In addition to it understandings about cars and truck was also altering with perceiving cars and truck a vehicle to reach at point B from point A, rather than as a fun job. If NASCAR make considerable financial investments in brand-new segments which are based on brand-new customers then it may deal with unfavorable remarks from its core fan base, now.

Porter's 5 Forces Analysis

It is crucial to comprehend industry in which company is working due to the fact that NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are utilized to recognize profitability, strength and beauty of NASCAR service.

Competitive Competition

This force indicates capability of competitors. Teams typically represents sponsors in NASCAR and the medium of advertising is motorists. It can be stated that drivers and race vehicles are competitors. If they got better opportunity in terms of prizes and tv exposure, these chauffeurs can go against Mack Henley B Case Study Solution. Then viewers can move to those other intriguing cars and trucks and chauffeurs, if viewers delight in other race vehicles and chauffeurs more than NASCAR. NASCAR could be having risk from its 2 direct rivals that is Solution 1 and Moto GP. They need to produce competitive advantages for chauffeurs so they don't move to other rivals.
Swot Analysis
Provider Power

If company shifts from one supplier to another, the provider power shows the number of suppliers are available in industry and what is the cost associated with supplier. In this industry there is supply monopoly because drivers with needed skills and resources are restricted.

Purchaser Power

This force is concerning to customers that is it easy for clients to move to other products. If there is more switching cost is associated then consumers are less most likely to change. When it comes to NASCAR customers are its audiences. Due to the fact that audiences will having low changing cost, audiences can switch to other competitors easily.

Danger of Replacement

Substitutes are referred as options. The replacements in this case can be other home entertainment implies like viewers can move to other sports. So there are vast array of substitutes are available in this circumstance which recommends that risk of replacement is high.

Danger of New Entry

It is specified as how it is simple for any business to go into in that specific industry. In the case of Mack Henley B Case Study Solution threat of brand-new entry is low. Since if any company requires to go into in this organisation than they have to make heavy financial investments. They need to build automobiles and racing tracks and likewise requires to pay substantial amount to drivers for switching.

PESTEL Analysis


As NASCAR is working in different markets so it requires to face various regulations. It is likewise noted that NASCAR has actually faced increased examination relating to regulative. Every federal government has various priority so NASCAR has actually to be prepared for it as concern can be shifted to other sector.


Financial factors consists of taxation rate, currency exchange rate, economic efficiency of that particular business, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be affected. NASCAR can leverage abilities of employees to produce brand-new opportunities and enhance existing chances.


Every society is various from each other. Each has various social values and norms. It assists in understanding relating to society and choice of consumers. Social aspects includes customs, culture, mindsets towards particular services and products, demographics, standards, interests and so on. It can be concluded that marketing through other ways instead of conventional (i.e. paper) can be preferred in this society.


Technology has impact on almost every business. It includes innovation in company method. In this case of Mack Henley B Case Study Help it can be noted that companies are heavily spending for research study and advancement. NASCAR needs to likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Since every nation has different legal terms and conditions, Legal plays a crucial role in every country. Mack Henley B Case Study Solution requires to be ensure that they secure their legal rights in every county so any company does not harm to its legal rights.


Environmental aspects are likewise crucial for each organisation. Since typically governments do not allow those organisation which can hurt to environment. These ecological aspects includes laws regarding contamination, environment modification, safe garbage disposal, policies regarding insurance and so on. NASCAR needs to make sure that its vehicles are not creating pollution more than appropriate level.

7 P's of Marketing


The items of Mack Henley B Case Study Solution in its item portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, sanctioning guidelines for races and ad-space to business marketers during broadcast of NASCAR races. (Hanlon, 2018).


Pricing method of NASCAR for its race events tickets is based upon the location and significance of the racing events. Along with race events tickets, NASCAR likewise charge numerous service fees to its stakeholders and earns revenue. For instance it charged sanctioning costs of $1-2 million per race typically in 2005.


Promotional technique of Mack Henley B Case Study Help is extremely based upon its fan base. A strong fan base share its fandom with others and increase the variety of viewers for NASCAR races. However, the business is not totally relied upon its fan base for its promo and promote through local radio stations too. The company has actually likewise adopted the merchandising media of promo, in which the business offers products with its logo.


NASCAR have its racing tracks in numerous cities in United States. The most essential tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in the majority of the cities in United States to comprehend across the country popularity.


Nestle individuals method is comprised of supplying much better experience to its viewers, its fan base and to all of its stakeholders. People are an important element of Mack Henley B Case Study Analysis A marketing method as its occasions are the source of entertainment for crowd. Its individuals method consists of efforts to offer much better experience to its Fans, Race Drivers, Team, Occasion Organizers and so on, all of which come under individuals method of NASCAR.


A number of company processes are needed to perform racing occasions in an effective way. These processes include; proper schedule of time, arrangement for spectators, selling tickets, arrangement of area for sponsors, managing logistics etc. These all procedures contribute I developing NASCAR image, enhancing viewers experience and increasing fan base.

Physical Evidence.

Most important physical evidences for the NASCAR includes the existence of its racing tracks, stock automobiles and racing events. Together with it, its merchandising brand names including t-shirts, caps, goodies and so on, likewise act as a physical evidence for NASCAR.

Item Life Process Assessment.

The racing occasions by Mack Henley B Case Study Help was introduced on June 19, 1949. The first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the first phase competitors for NASCAR was low, as the competitors drove the automobiles comparable to the cars and trucks driven by common people.


The first NASCAR based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. After the growth of racing tracks the business moved towards transmitting its races on television in 1979.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 decades, he changed NASCAR from a regional Sport popular organization into one with worldwide fan base. He started a new period of lucrative sponsorships and tv contracts for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the company having wide variety of revenue sources. The company has about 500 sponsors with relaying its events in about 150 countries. The business has a great deal of tracks in the majority of the cities of United States.


The significant causes of decline consist of the financial crisis of 2008, which increased the cost of showing up at tracks for audiences due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Segmentation.

The market division of Mack Henley B Case Study Help can be divided into 4 sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Mack Henley B Case Help is based upon the geographical existence of its tracks in various states and cities in United States, and the tv broadcasting of its occasions in various nations. The company has 23 tracks in about 20 states of America and has tv broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation supplies the company regional in addition to worldwide fan base.


The market segmentation of NASCAR is also highlydiverse based upon the gender, earnings and age of the customer. Its current fan base is majorly comprised of male married fans with a typical age of 47 years and an income around $30-50 thousands. Currently NASCAR is attempting to increase its target market to the young growing population and kinds. To increase the group section of its market NASCAR should revise its marketing techniques to attract more age and lower its prices to enter in the marketplace section with a low typical income.( htt1).


NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to buy tickets and see the races once in a week. NASCAR has actually attempted to increase the quality of its racing by presenting stage racing, they likewise have tried to lower rates and make the event more convenient by introducing live racing.


Behavioural segmentation of NASCAR is based upon the behaviour of fans in terms of watching the race live on the television or by going in the events. Presently, the fans choice is towards seeing the race at home on television rather than going, as the customer experience at NASCAR tracks is not favourable as well as costly.

Target audience.


One of the prospective target market of NASCAR was Hispanics; the young and growing population of United States. The market section has great possible for NASCAR as the population was growing at a greater rate and it was anticipated to end up being thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise among the potential target audience segment for NASCAR, as they are more connected socially than other groups. Developing fan base amongst kids can offer a potential boost in the number of fans for racing due to their connectivity. Kids spend the majority of their times in using mobile phones and playing video games. Car racing video games established by Mack Henley B Case Study Help can be a possible source of getting attention of kids towards NASCAR track racing. NASCAR's digital functions related to kids are not capable of getting the attention. NASCAR needs more attention towards customizing and enhancing its digital features to attract the kids target audience.

This huge expenditure makes the section potential for NASCAR marketing technique of increasing its fan base. The market section considers NASCAR as a company doing not have in creating a multiculturalism atmosphere. NASCAR ought to take various steps to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing helps in taking decisions relating to marketing. These 5 C's needs to be analysed effectively for taking any marketing decision. These 5 C's represent Climate, Business, Collaborators, Clients and Rivals.


It needs to make PESTLE analysis in order to understand climate or context in which NASCAR is working. PESTLE means political, financial, social, technical, legal and environmental and is mentioned above.


Mack Henley B Case Study Solution is an automobile racing business with having USP of high quality automobile racing with a global structure. Its sector is sports group and occasions.


Collaborations includes distributors, suppliers and alliances of NASCAR. NASCAR used to get pay check of around $15 million every year from Turner Sports. NASCAR had to get approval from Turner Sport if it want to develop its Facebook page, twitter account or even mobile application.


The client of Mack Henley B Case Study Solution are its viewers. They target customers with having age of 15-60 years. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their children and create generational loyalty.


The direct competitors of NASCAR are Formula 1 and Moto GP. Groups generally represents sponsors in NASCAR and the medium of marketing is drivers. It can be said that drivers and race cars and trucks are rivals. These chauffeurs can break Mack Henley B Case Study Analysis if they improved opportunity in regards to prizes and tv direct exposure.

Marketing Methods.

1. Establishing and Maintaining Facebook Page.
One of the potential target markets sectors for NASCAR is Hispanics which is the growing population section of USA however regrettably NASCAR had been not able to attract the this targeted section. It needs to establish a Facebook page consisting of the info concerning the races and the locations of tracks to make the customer informative about the core operations of NASCAR.
2. Developing and Upgrading Accounts of Secret Drivers.
Mack Henley B Case Study Analysis drivers has a low star power as compare to gamers of other sports. The bad contacts with fans result in less tourist attraction of audiences towards the racers and a low star power. Star power is an essential factor for bring in viewers towards tracks and towards television.
3. Developing New Games and improving current games for kids.
Kids invested most of their time on playing games and utilizing smartphones. Regrettably, kids playing NASCARA have a worst experience of playing its games. As an outcome, they are less brought in towards the sport. In order to bring in these kids, NASCARA must improve its present racing games by presenting personalization in the vehicles i.e. altering colours, selection of speed, introducing group racing in the video game, using better graphics associated with the racing tracks and introducing numerous levels in the video game. All these adjustments in the current game would provide much better experience to kids.
Together with it, NASCAR must also build new video games connected to racing like kids racing with kids characters as chauffeurs, cartoon racing with racing between numerous animation characters with an option of picking the preferred cartoon character for the kids. These strategies would enable the business to bring in one of its potential target sectors.
4. Introducing multiculturalism at occasions.
Mack Henley B Case Study Solution occasions are consisted of fans with very couple of cultural diversity, due to cost of arrival in events, making it unsightly for the consumers viewing sport events as get-togethers i.e. Generation Y consumers. As the Generation Y clients are a possible target market for NASCAR, for that reason the company needs to take specific procedures to attract this possible target market. It should embrace methods to draw in the consumers far from the tracks location with different culture. The strategy to do so could be offering unique discount rates on tickets or complimentary tickets to audiences coming from a particular distance or from another state. It would increase multiculturalism of the fans and would make Generation Y consumers more satisfied.
5. Improving Client Experience at Tracks.
Mack Henley B Case Study Analysis needs to work on infrastructure and features at tracks since on the race day audiences got dissatisfied. Because in very same market other companies are offering much better services than NASCAR, viewers have many expectations from Mack Henley B Case Study Help. Then its fans might moved to its competitors, if NASCAR do not work on this concern. According to fans there were not appropriate facilities were available as compare to other sports providers. So NASCAR should make certain that it supply adequate centers that consists of cleaned up toilets, comfy seating plan. They ought to likewise provide WIFI services and ease of access of credit cards throughout that track. It ought to be also make sure that there suffice jumbo turns put at all needed locations. There should be also food stalls that offer quality food to audiences. In this way viewers will be having pleasant experience at the day of event. (See Appendix B).

Marketing Budget plan

Marketing budget plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, reveals the expense associated information for the marketing techniques. (See Appendix B). It can be seen that method 5 of enhancing customer experience at tracks would require greatest initial financial investment and cost and strategy 4 of introducing multiculturalism will need lowest preliminary investment with most affordable further per year cost. The business should focus on the resource allowance on these methods on the basis of its offered resources and the possible advantages which the strategy would provide.
NOTE: The values about expense are assumed on logical basis due the absence of figures and realities related to cost in the case study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the external and internal elements of Mack Henley B Case Study Help triggering the decrease of television viewership rate and presence rate at tracks, the above marketing methods are advised to NASCAR to increase its fan base in long run. These methods would deal with internal factors like bad customer experience at tracks, insufficient social networks marketing, incapable digital medias like games, absence of culturalisms at tracks and so on, along with with external elements like shifting of fans towards other sports, demographical changes in America and changing domesticity designs.