Mack Henley C Online Case Study Analysis

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Mack Henley C Case Study Solution and Analysis


Mack Henley C Case Study Analysis (National Association for Stock Cars And Truck Automobile Racing) is an organization carrying out series of Stock Vehicle racing in United States and functioning as an approving body for driving the rules for Stock Automobile Racing. The company was established in 1947, by "Huge Costs" France. NASCAR set up Stock Cars and truck Racing events in United States with the existence of about 130000 audiences typically in 2005. It likewise relayed its events in about 150 countries. Stock Cars And Truck Racing by NASCAR is the 2nd biggest spectator sport, with highest variety of sponsors. It has about 500 sponsors contributing billions of dollars in its earnings. The other sources of earnings for Mack Henley C Case Study Help includes; 10% of the overall revenue from television rights, sanctioning costs i.e. $1-2 million per race, and licencing NASCAR brand name to business.

NASCAR has a closed business culture with the non-interventionist approach. However this non collaborative approach brings stress in the sport. The structure of Automobile of Tomorrow by Mack Henley C Case Study Help, with an intention of security for the motorists, brought different tensions amongst the stakeholders of the sport.

The interaction audit, carried out in 2010, exposed that regardless of the fact that the business highly depend on the interactions in between its stakeholders, there was no recognizable company communication strategy. The industry's target clients, direction and goals were all unknown.

The audit mentioned numerous lacking of NASCAR in regards to absence of internal integration, absence of fan management strategy and absence of social and digital media of marketing. The company has complex community with independent tracks, motorists and groups. This structure with closed corporate culture bring different difficulties in speeding up a change. Other partners in ecosystem consists of the media networks i.e. television and radio, and business online marketers.

Mack Henley C Case Study Solution audiences was highly devoted to the sport and the brand names associated with the NASCAR, making it appealing for sponsors and business marketers.

Issue Declaration.

The business is currently facing the problem of decreasing rates of presence at racing tracks and rates of television viewers. This can put a substantial effect on its earnings from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The company was rather effective till 2005 with its standard marketing methods, however quickly after 2005 the business starts facing numerous issues consisting of decrease of its fan base. A number of external as well as internal elements are accountable for the decline. Internal factors consist of; inadequate investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with an average age of 47, which passes their fandom to their children and create generational commitment. Other difficulties for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of dictating rules as sanctioning body. Guidelines and policies relating to expert stock vehicle racing are dictated by NASCAR like if any team with required abilities and resources can get in into races by following rules and regulations dictated by NASCAR. All the events of NASCAR are sponsored by corporates because of most significant brand commitment of fans toward brands marketed by Mack Henley C Case Study Analysis.


Weaknesses in SWOT Analysis are thought about as external factors. Weak points includes the aspects that stops company to perform at required level of effectiveness. Weaknesses of NASCAR includes its close culture which is non collaborative. They have non-interventionist approach. They generally utilized to form guidelines and other required processes without intervention of others which leads to bad partnership. NASCAR establishes Automobile of Tomorrow without collaboration so result is that chauffeurs did not like that idea. As this is racing sport so covering of sports by media is likewise challenging. It was also found that NASCAR had no efficient technique for company communication. They don't know how to handle concern if it happened off track. Inadequate company interaction leads to that they do not have clear direction for their long term goals. They do not understand that where they wish to see this sport in future.


NASCAR normally used to rely on standard media sources like local newspaper for promotion of its sports. NASCAR likewise came to understand from these standard media outlets that sport was hard to cover. When sports fans were asked regarding popular stars and stars then NASCAR motorist was not found even in leading twenty actions.


Economic down turn was experienced in late 2000 which can be threat for NASCAR due to the fact that if there is financial down turn then people would be having less return on financial investment. Economic down turn also results in increase fuel costs which likewise impacted NASCAR. Now if NASCAR make significant financial investments in new segments which are based on brand-new customers then it might deal with unfavorable remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a design that is used to evaluate market in which business is working. It helps in determining what are strengths and weak point of any particular market. It suggest that every industry is various from one another. It is important to understand market in which company is working due to the fact that NASCAR's bottom line i.e. net revenue is greatly depends upon this. There are 5 forces that are utilized to recognize success, strength and beauty of Mack Henley C Case Study Solution business.

Competitive Competition

This force suggests ability of competitors. Groups usually represents sponsors in NASCAR and the medium of advertising is motorists. It can be said that chauffeurs and race vehicles are rivals. If they got much better chance in terms of rewards and television exposure, these drivers can go versus Mack Henley C Case Study Solution. Then viewers can shift to those other intriguing vehicles and drivers, if audiences take pleasure in other race vehicles and motorists more than NASCAR. NASCAR might be having risk from its two direct rivals that is Solution 1 and Moto GP. They need to develop competitive benefits for motorists so they do not shift to other competitors.

Provider Power

The provider power suggests the variety of suppliers are readily available in industry and what is the cost connected with supplier if business shifts from one provider to another. Since motorists with needed resources and skills are restricted, in this market there is supply monopoly.

Purchaser Power

This force is concerning to customers that is it simple for clients to shift to other products. If there is more switching cost is associated then customers are less most likely to switch. When it comes to NASCAR consumers are its viewers. Audiences can switch to other competitors easily due to the fact that viewers will having low switching cost.

Danger of Substitution

Replacements are referred as options. The alternatives in this case can be other home entertainment means like viewers can move to other sports. So there are vast array of replacements are readily available in this circumstance which suggests that danger of alternative is high.

Danger of New Entry

In the case of NASCAR hazard of new entry is low. They need to build automobiles and racing tracks and also needs to pay large quantity to motorists for changing.

PESTEL Analysis


It can not be concluded from case research study that there would be modification in resource allocations. NASCAR had actually got take advantage of lower taxation policies which results in increasing in earnings. So they made heavy financial investments in the research and development. As NASCAR is operating in various markets so it requires to face various regulations. It is also noted that Mack Henley C Case Study Solution has dealt with increased examination concerning regulative. Every federal government has various top priority so NASCAR has to be gotten ready for it as top priority can be shifted to other sector.


Economic aspects includes taxation rate, exchange rate, financial performance of that particular company, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its competitors can be affected if there is federal government intervention in the marketing and sales sector. NASCAR can utilize capabilities of staff members to produce new opportunities and enhance existing chances.


Every society is different from each other. Each has different social values and standards. It assists in understanding regarding society and preference of customers. Social aspects consists of customs, culture, mindsets towards particular services and products, demographics, norms, interests etc. It can be concluded that marketing through other means instead of conventional (i.e. newspaper) can be preferred in this society.


In this case of NASCAR it can be kept in mind that business are heavily investing for research and advancement. NASCAR needs to likewise work on its media rights policy with Turner Broadcasting System.


Legal plays a crucial function in every nation due to the fact that every nation has various legal terms. Mack Henley C Case Study Analysis requires to be make sure that they secure their legal rights in every county so any business does not hurt to its legal rights.


Environmental elements are also crucial for every business. NASCAR needs to make sure that its vehicles are not creating pollution more than acceptable level.

7 P's of Marketing


The products of Mack Henley C Case Study Analysis in its item portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving rules for races and ad-space to corporate online marketers during broadcast of NASCAR races. (Hanlon, 2018).


Prices method of NASCAR for its race occasions tickets is based upon the venue and importance of the racing events. Together with race events tickets, NASCAR also charge various service fees to its stakeholders and makes profits. For instance it charged approving costs of $1-2 million per race typically in 2005.


Advertising method of Mack Henley C Case Study Help is highly based upon its fan base. A strong fan base share its fandom with others and increase the variety of viewers for NASCAR races. The company is not entirely relied upon its fan base for its promo and promote through local radio stations too. The business has likewise embraced the retailing media of promotion, in which the business sells merchandises with its logo design.


NASCAR have its racing tracks in various cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in most of the cities in United States to comprehend across the country appeal.


Nestle individuals strategy is consisted of supplying much better experience to its viewers, its fan base and to all of its stakeholders. Individuals are a crucial element of Mack Henley C Case Study Solution A marketing technique as its occasions are the source of home entertainment for crowd. Its individuals method includes efforts to provide much better experience to its Fans, Race Drivers, Crew, Event Organizers etc., all of which come under individuals strategy of NASCAR.


Several company procedures are required to carry out racing events in an efficient way. These processes consist of; correct schedule of time, arrangement for spectators, offering tickets, plan of space for sponsors, handling logistics etc. These all processes contribute I constructing NASCAR image, improving viewers experience and increasing fan base.

Physical Evidence.

Essential physical evidences for the NASCAR consists of the existence of its racing tracks, stock cars and trucks and racing events. Along with it, its merchandising brands consisting of tee shirts, caps, goodies etc., likewise serve as a physical evidence for NASCAR.

Item Life Cycle Evaluation.

The racing occasions by Mack Henley C Case Study Analysis was introduced on June 19, 1949. The first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the very first stage competition for NASCAR was low, as the rivals drove the automobiles similar to the vehicles driven by regular people.


After conducting its very first race successfully the business moved towards developing its own tracks. The first Mack Henley C Case Study Analysis based track, specifically the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by facility of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the development of racing tracks the company moved towards transmitting its races on television in 1979. The very first event transmitted on tv was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he changed NASCAR from a local Sport popular organization into one with international fan base. He started a new age of profitable sponsorships and tv contracts for NASCAR.


The maturity duration for NASCAR started with the efforts of William France Jr., with the business having wide variety of profits sources. The company has about 500 sponsors with relaying its events in about 150 countries. The business has large number of tracks in the majority of the cities of United States.


The significant causes of decline consist of the financial crisis of 2008, which increased the expense of getting here at tracks for audiences due to increasing fuel rates, and the shifting of its fan base towards other sports.

Market Division.

The marketplace division of Mack Henley C Case Study Solution can be divided into 4 sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Mack Henley C Case Solution is based upon the geographical existence of its tracks in different states and cities in United States, and the television broadcasting of its events in various countries. The business has 23 tracks in about 20 states of America and has television broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation supplies the business regional in addition to worldwide fan base.


The market division of Mack Henley C Case Study Analysis is likewise highlydiverse based upon the gender, income and age of the customer. To increase the market segment of its market NASCAR should revise its marketing methods to bring in more age groups and lower its costs to go into in the market segment with a low typical income.


The mental characteristics of the majority of the fans are quite similar. NASCAR has a fan base with a loyalty. NASCAR fans view it compulsive to acquire tickets and see the races as soon as in a week. 71% of them prefer to acquire products with a NASCAR brand. They are rather extrovert and want to join other fans while racing. They desire quality racing with low price at practical place. Although Mack Henley C Case Study Help has tried to increase the quality of its racing by introducing stage racing, they also have actually tried to lower prices and make the occasion easier by introducing live racing.


Behavioural segmentation of Mack Henley C Case Study Help is based upon the behaviour of fans in regards to watching the race survive on the television or by entering the occasions. Currently, the fans choice is towards enjoying the race at home on television rather than going, as the client experience at NASCAR tracks is not beneficial along with pricey. This choice makes the rates for attendance lower than the rates for tv viewers. NASCAR needs to change the behaviour of its fan base by presenting qualitative services at its tracks.

Target audience.


One of the potential target market of NASCAR was Hispanics; the young and growing population of United States. The market segment has fantastic prospective for NASCAR as the population was growing at a higher rate and it was expected to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the possible target market sector for NASCAR, as they are more linked socially than other groups. Cars and truck racing games developed by Mack Henley C Case Study Solution can be a potential source of getting attention of kids towards NASCAR track racing. NASCAR needs more attention towards customizing and enhancing its digital functions to attract the kids target market.

Generation Y.
Generation Y target audience includes those who invested five times more resources on discretionary expenditures i.e. purchasing tickets for racing occasions, than others. This substantial expense makes the section potential for NASCAR marketing strategy of increasing its fan base. The marketplace sector is also easy to method as 81% of the Y Generation consumer uses Facebook the usage and every day is two times of utilizing television and radio. The market sector views sports as a social occasion, rather than adherence to sport. The marketplace section considers NASCAR as a company lacking in producing a multiculturalism environment. Mack Henley C Case Study Solution must take various steps to improve the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing assists in taking decisions concerning marketing.


It requires to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, environmental and legal and is mentioned above.


Mack Henley C Case Study Help is an automobile racing company with having USP of high quality vehicle racing with a global structure. Its sector is sports group and occasions.


Collaborations includes distributors, providers and alliances of NASCAR. NASCAR used to get pay check of around $15 million each year from Turner Sports. NASCAR had to get approval from Turner Sport if it want to create its Facebook page, twitter account or even mobile application.


The client of Mack Henley C Case Study Solution are its audiences. They target customers with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and create generational commitment.


Teams normally represents sponsors in NASCAR and the medium of advertising is drivers. These chauffeurs can go versus NASCAR if they got better chance in terms of prizes and television direct exposure.

Marketing Methods.

1. Developing and Preserving Facebook Page.
One of the possible target audience segments for NASCAR is Hispanics which is the growing population segment of U.S.A. however regrettably NASCAR had been not able to draw in the this targeted segment. In order to bring in the young growing generation the NASCAR ought to market by using social media like Facebook. It should develop a Facebook page containing the info regarding the races and the areas of tracks to make the consumer helpful about the core operations of Mack Henley C Case Study Solution. It must also update its Facebook page on daily basis to offer information about its approaching occasions. This would make the target audience section more useful about the business and would lead to attracting large fans base.
2. Establishing and Upgrading Accounts of Key Drivers.
Mack Henley C Case Study Analysis motorists has a low star power as compare to gamers of other sports. The bad contacts with fans result in less destination of audiences towards the racers and a low star power. Star power is an essential element for bring in audiences towards tracks and towards television.
3. Establishing New Games and improving current video games for kids.
In order to draw in these kids, NASCARA must improve its current racing video games by presenting personalization in the automobiles i.e. altering colours, choice of speed, presenting group racing in the game, using much better graphics related to the racing tracks and introducing various levels in the video game. All these adjustments in the present game would supply better experience to kids.
In addition to it, NASCAR ought to likewise build new games related to racing like kids racing with kids characters as chauffeurs, cartoon racing with racing between numerous cartoon characters with an option of picking the favourite cartoon character for the kids. These strategies would make it possible for the company to draw in one of its prospective target sections.
4. Introducing multiculturalism at occasions.
NASCAR occasions are made up of fans with really couple of cultural diversity, due to cost of arrival in events, making it unsightly for the clients viewing sport events as social occasions i.e. Generation Y consumers. As the Generation Y customers are a potential target market for NASCAR, therefore the company should take certain steps to attract this prospective target market.
5. Improving Customer Experience at Tracks.
NASCAR should work on infrastructure and amenities at tracks because on the race day viewers got dissatisfied. Viewers have numerous expectations from Mack Henley C Case Study Analysis because in exact same industry other business are offering better services than NASCAR. IF NASCAR don't work on this concern then its fans may shifted to its competitors.
Marketing Spending plan.
Marketing spending plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the cost associated data for the marketing methods. It can be seen that strategy 5 of improving customer experience at tracks would require highest initial financial investment and expense and technique 4 of introducing multiculturalism will need lowest preliminary investment with least expensive even more per year cost.
NOTE: The worths about expense are presumed on reasonable basis due the lack of figures and truths connected to cost in the case study. Inflation rate of United States is assumed to be 10%.


On the basis of deep analysis of the external and internal factors of Mack Henley C Case Study Solution causing the decline of tv viewership rate and presence rate at tracks, the above marketing strategies are recommended to NASCAR to increase its fan base in long run. These strategies would handle internal elements like poor consumer experience at tracks, inadequate social networks marketing, incapable digital medias like video games, lack of culturalisms at tracks and so on, along with with external factors like moving of fans towards other sports, demographical changes in America and changing family life designs.

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