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Merck Latin America A Case Study Solution and Analysis


Merck Latin America A Case Study Help (National Association for Stock Cars And Truck Car Racing) is an organization conducting series of Stock Car racing in United States and functioning as an approving body for driving the rules for Stock Cars and truck Racing. The company was established in 1947, by "Huge Costs" France. NASCAR arrange Stock Automobile Racing occasions in United States with the existence of about 130000 audiences on average in 2005. It likewise broadcast its occasions in about 150 nations. Stock Car Racing by NASCAR is the 2nd largest spectator sport, with highest variety of sponsors. It has about 500 sponsors contributing billions of dollars in its earnings. The other sources of income for Merck Latin America A Case Study Solution consists of; 10% of the overall revenue from television rights, sanctioning charges i.e. $1-2 million per race, and licencing NASCAR brand name to companies.

NASCAR has a closed corporate culture with the non-interventionist approach. The building of Cars and truck of Tomorrow by NASCAR, with an objective of safety for the motorists, brought numerous tensions among the stakeholders of the sport.
Executive Summary
The interaction audit, carried out in 2010, revealed that regardless of the reality that the organisation highly rely on the interactions between its stakeholders, there was no identifiable service interaction method. (

The audit mentioned different lacking of NASCAR in terms of lack of internal integration, lack of fan management strategy and absence of digital and social media of marketing. The company has intricate environment with independent tracks, chauffeurs and teams. This structure with closed corporate culture bring numerous obstacles in speeding up a change. Other partners in environment includes the media networks i.e. tv and radio, and business marketers.

Merck Latin America A Case Study Solution viewers was highly faithful to the sport and the brand names associated with the NASCAR, making it appealing for sponsors and business marketers.

Problem Statement.

The company is presently facing the issue of declining rates of attendance at racing tracks and rates of television viewers. This can put a considerable impact on its revenues from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The company was rather successful till 2005 with its standard marketing methods, but quickly after 2005 the business starts dealing with different problems consisting of decrease of its fan base. Numerous external along with internal aspects are responsible for the decline. Internal elements consist of; insufficient financial investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with a typical age of 47, which passes their fandom to their children and produce generational loyalty. Other challenges for NASCAR consists of the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi gain access to, etc.

SWOT Analysis.


In SWOT analysis, strengths specified as business's qualities which are various from its rivals. These are company's core competencies on which company performance or company success based upon. Merck Latin America A Case Study Help core proficiencies includes it has rights of dictating rules as sanctioning body. Regulations and guidelines regarding expert stock cars and truck racing are dictated by NASCAR like if any team with needed abilities and resources can enter into races by following guidelines and policies dictated by NASCAR. NASCAR has monopoly it this element. Its strengths also consists of that it has title of second biggest viewer sport in the United States with having more fortune 500 sponsors based in United States. Its races were utilized to broadcast in more than 150 countries around the globe with more than $56 million profits. The primary sources of their incomes come from tv rights, sanctioning costs, sponsorship and licensing. It has longest season of 10 months and having ownership of three national series i.e. Outdoor camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise big resource of fans and corporate sponsors. All the occasions of NASCAR are sponsored by corporates due to the fact that of most significant brand commitment of fans towards brand names advertised by Merck Latin America A Case Study Analysis. (See Appendix A).


Weak points of NASCAR includes its close culture which is non collaborative. Merck Latin America A Case Study Solution develops Cars and truck of Tomorrow without cooperation so result is that drivers did not like that idea. It was also found that NASCAR had no efficient method for company communication.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external factors which can be favourable to company or the external aspects on which business is having competitive benefit. NASCAR generally used to rely on traditional media sources like local newspaper for promotion of its sports. Normally these traditional media sources attempt to cover their house group and specific type of occasions. NASCAR likewise familiarized from these traditional media outlets that sport was challenging to cover. Media landscape likewise altered from traditional to digital landscape. Papers went out of business. NASCAR can work on its capabilities to get maximum possible take advantage of this brand-new digital landscape. NASCAR have underinvestment in digital resources. So it can capitalize in digital and social media to get its advantages. Digital rights of NASCAR were also sold to Turner Sports. NASCAR utilized to earn money check of around $15 million every year from Turner Sports. There are variety of cons behind this offer. For example Merck Latin America A Case Study Analysis needed to get approval from Turner Sport if it wish to produce its Facebook page, twitter account or even mobile application. Turner Sport also had rights of every video which is shoot during race at track. If media sources like newspapers, publications and cable channels want to post videos of races on their respective pages then they are required to pay licensing charges to Turner Sport. So NASCAR can work on conditions and try to negotiate with Turner Sports to get maximum benefits of it. Star power plays extremely essential function in generating incomes from every sport. It was noted that NASCAR is lagging in this area i.e. star power. For instance when sports fans were asked relating to popular stars and stars then NASCAR driver was not found even in top twenty actions. So NASCAR can put efforts in this location too for revenue generation. They should direct their chauffeurs that how they can become sport stars. 4 strategic focuses which are produced by research team can likewise be served as opportunity for NESCAR. These 4 tactical focuses compares and analysis Merck Latin America A Case Study Analysis methods.


Threats in SWOT analysis are specified as external elements that can risk to business's success. Because if there is financial down turn then people would be having less return on financial investment, Economic down turn was experienced in late 2000 which can be hazard for NASCAR. Earning of people would be effected and they would be more mindful in spending their loan. Economic down turn also results in increase fuel rates which also affected NASCAR. Since fans of NASCAR utilized to attend its event from cross countries. NESCAR had a guideline of 65/25/10 for earnings circulation. 65 percent profits from media rights would be dispersed to race course, 25 percent income would be distributed to contending group and remaining 10 percent would be retained by NESCAR which is sanctioning body. Competing group wanted to increase their portion of revenue from 25 percent due to the fact that of boost in operating cost of a race group and also there is decrease in the variety of full-season sponsorship. Due to the fact that they are making enormous financial investments to enhance experience of fans, nescar likewise deals with hazards from other sponsors. Which includes upgrading existing avenues, constructing new avenues, providing Wi-Fi facility and likewise providing other interactive mediums to interact sports on smart devices. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and produce generational loyalty. The challenge is that the household system in America was altering resulting in decrease of impact of married male fan base over their youngsters. Together with it understandings about vehicle was also altering with viewing vehicle a car to reach at point B from point A, instead of as a fun task. Now if Merck Latin America A Case Study Solution make significant investments in brand-new sections which are based on new clients then it may deal with negative comments from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a design that is utilized to evaluate industry in which company is working. It helps in determining what are strengths and weak point of any particular market. It recommend that every market is various from one another. It is essential to comprehend industry in which company is working due to the fact that NASCAR's bottom line i.e. net profit is heavily depends on this. There are 5 forces that are utilized to recognize success, strength and appearance of Merck Latin America A Case Study Help business.

Competitive Competition

This force indicates capability of rivals. Teams usually represents sponsors in NASCAR and the medium of marketing is motorists. For that reason it can be said that motorists and race cars are rivals. If they got better chance in terms of rewards and tv exposure, these chauffeurs can go versus Merck Latin America A Case Study Help. Then audiences can shift to those other interesting cars and trucks and chauffeurs, if viewers take pleasure in other race cars and trucks and motorists more than NASCAR. NASCAR might be having threat from its 2 direct competitors that is Solution 1 and Moto GP. They require to produce competitive advantages for motorists so they don't move to other competitors.
Swot Analysis
Supplier Power

If business shifts from one supplier to another, the supplier power suggests the number of suppliers are available in market and what is the expense associated with supplier. In this industry there is supply monopoly since drivers with required abilities and resources are restricted.

Buyer Power

In the case of NASCAR clients are its audiences. Audiences can change to other competitors easily due to the fact that audiences will having low switching cost.

Danger of Alternative

Alternatives are referred as alternatives. The substitutes in this case can be other home entertainment means like viewers can shift to other sports. There are wide range of substitutes are offered in this scenario which recommends that danger of replacement is high.

Risk of New Entry

It is defined as how it is simple for any company to enter in that particular industry. In the case of Merck Latin America A Case Study Analysis threat of new entry is low. Because if any company requires to go into in this business than they need to make heavy investments. They require to build cars and racing tracks and also requires to pay substantial total up to motorists for switching.

PESTEL Analysis


It can not be concluded from case study that there would be modification in resource allocations. NASCAR had actually got take advantage of lower tax policies which leads to increasing in profits. They made heavy investments in the research study and development. As NASCAR is operating in various markets so it needs to face different regulations. It is likewise kept in mind that Merck Latin America A Case Study Help has actually faced increased analysis relating to regulatory. Every federal government has various concern so NASCAR has to be gotten ready for it as top priority can be shifted to other sector.


Economic aspects consists of taxation rate, exchange rate, economic efficiency of that specific business, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be impacted. NASCAR can take advantage of abilities of workers to produce brand-new chances and improve existing opportunities.


Each has different social worths and standards. It assists in understanding concerning society and preference of customers.


In this case of NASCAR it can be kept in mind that companies are greatly spending for research study and development. NASCAR ought to also work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Due to the fact that every country has different legal terms and conditions, Legal plays an essential role in every nation. Merck Latin America A Case Study Analysis needs to be make certain that they safeguard their legal rights in every county so any business does not damage to its legal rights.


Environmental factors are also essential for every single organisation. Due to the fact that normally federal governments don't enable those business which can harm to environment. These environmental factors includes laws regarding pollution, environment modification, safe garbage disposal, policies concerning insurance etc. NASCAR needs to make certain that its vehicles are not generating contamination more than acceptable level.

7 P's of Marketing


The products of Merck Latin America A Case Study Solution in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving guidelines for races and ad-space to corporate marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Prices strategy of NASCAR for its race occasions tickets is based upon the venue and significance of the racing occasions. Together with race events tickets, NASCAR also charge different service charge to its stakeholders and makes profits. For instance it charged approving costs of $1-2 million per race typically in 2005.


Promotional technique of Merck Latin America A Case Study Help is extremely based upon its fan base. A strong fan base share its fandom with others and increase the variety of audiences for NASCAR races. Nevertheless, the business is not completely relied upon its fan base for its promo and promote through regional radio stations too. The company has actually likewise embraced the merchandising media of promotion, in which the company sells products with its logo design.


NASCAR have its racing tracks in different cities in United States. The most crucial tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in the majority of the cities in United States to comprehend across the country popularity.


Nestle individuals strategy is consisted of supplying much better experience to its audiences, its fan base and to all of its stakeholders. People are an important aspect of Merck Latin America A Case Study Help A marketing strategy as its events are the source of entertainment for crowd. Its individuals technique includes efforts to offer much better experience to its Fans, Race Drivers, Crew, Event Organizers etc., all of which come under individuals technique of NASCAR.


A number of organisation procedures are needed to carry out racing events in an effective way. These procedures consist of; appropriate schedule of time, plan for spectators, offering tickets, plan of area for sponsors, managing logistics and so on. These all processes contribute I developing NASCAR image, enhancing viewers experience and increasing fan base.

Physical Evidence.

Essential physical evidences for the NASCAR includes the existence of its racing tracks, stock vehicles and racing events. Together with it, its merchandising brand names consisting of tee shirts, caps, goodies etc., likewise act as a physical proof for NASCAR.

Item Life Process Assessment.

The racing occasions by Merck Latin America A Case Study Analysis was presented on June 19, 1949. The first race was held at Charlotte Speedway in North Carolina. There were about 13000 fans present in the race. At the very first stage competitors for NASCAR was low, as the competitors drove the automobiles comparable to the automobiles driven by regular individuals.


After performing its first race effectively the business moved towards constructing its own tracks. The first Merck Latin America A Case Study Help based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by establishment of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the growth of racing tracks the business moved towards broadcasting its races on television in 1979. The first event broadcasted on tv was flag-to-flag coverage of Daytona.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 years, he transformed NASCAR from a regional Sport popular company into one with worldwide fan base. He started a new era of financially rewarding sponsorships and television contracts for NASCAR.


The maturity period for NASCAR began with the efforts of William France Jr., with the company having wide range of revenue sources. The company has about 500 sponsors with broadcasting its events in about 150 countries. The company has large number of tracks in the majority of the cities of United States.


The major causes of decrease consist of the monetary crisis of 2008, which increased the expense of showing up at tracks for audiences due to increasing fuel rates, and the shifting of its fan base towards other sports.

Market Segmentation.

The market segmentation of Merck Latin America A Case Study Solution can be divided into 4 segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Merck Latin America A Case Analysis is based upon the geographical existence of its tracks in different states and cities in United States, and the television broadcasting of its events in various nations. The business has 23 tracks in about 20 states of America and has television broadcast through numerous Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical segmentation provides the company local as well as worldwide fan base.


The demographic division of Merck Latin America A Case Study Help is also highlydiverse based upon the gender, earnings and age of the consumer. To increase the demographic section of its market NASCAR need to revise its marketing methods to draw in more age groups and lower its costs to go into in the market sector with a low average earnings.


The mental attributes of the majority of the fans are rather comparable. NASCAR has a fan base with a commitment. When in a week, NASCAR fans perceive it compulsive to acquire tickets and see the races. 71% of them prefer to buy products with a NASCAR brand name. They are rather extrovert and are willing to mingle with other fans while racing. They desire quality racing with low rate at hassle-free place. Although Merck Latin America A Case Study Solution has tried to increase the quality of its racing by introducing stage racing, they likewise have tried to lower costs and make the occasion more convenient by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of enjoying the race live on the tv or by going in the occasions. Presently, the fans preference is towards viewing the race at house on tv rather than going, as the client experience at NASCAR tracks is not favourable as well as pricey.

Target Market.


Among the potential target market of Merck Latin America A Case Study Analysis was Hispanics; the young and growing population of United States. The market sector has fantastic potential for NASCAR as the population was growing at a higher rate and it was anticipated to end up being thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014. The sector shows affinity with car culture, however require a more concentrated marketing towards welcoming the section towards racing.


Kids are likewise one of the potential target market sector for NASCAR, as they are more linked socially than other groups. Vehicle racing video games established by Merck Latin America A Case Study Help can be a possible source of gaining attention of kids towards NASCAR track racing. NASCAR requires more attention towards tailoring and enhancing its digital functions to attract the kids target market.

This substantial expense makes the segment capacity for NASCAR marketing strategy of increasing its fan base. The market section thinks about NASCAR as an organization doing not have in producing a multiculturalism atmosphere. NASCAR should take numerous steps to enhance the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing helps in taking decisions concerning marketing.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE represents political, financial, social, technical, ecological and legal and is mentioned above.


NASCAR is a car racing company with having USP of high quality auto racing with an international structure. Its sector is sports group and occasions. Its target audience is males in the age group of 15-60 years. Company has actually closed corporate culture and having non-interventionist method.


Collaborations includes suppliers, suppliers and alliances of Merck Latin America A Case Study Analysis. It is collaborated with various racing groups which are taking part in racing. It also collaborated with Turners Sport for digital rights. NASCAR used to get pay check of around $15 million each year from Turner Sports. There are number of cons behind this deal. For instance NASCAR needed to get approval from Turner Sport if it want to develop its Facebook page, twitter account and even mobile application. Turner Sport likewise had rights of every video which is shoot during race at track.


The customer of Merck Latin America A Case Study Help are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their children and create generational commitment.


The direct rivals of NASCAR are Formula 1 and Moto GP. Groups normally represents sponsors in NASCAR and the medium of advertising is motorists. It can be said that chauffeurs and race cars are competitors. These drivers can go against Merck Latin America A Case Study Analysis if they got better chance in terms of rewards and tv exposure.

Marketing Strategies.

1. Developing and Maintaining Facebook Page.
One of the prospective target markets sections for NASCAR is Hispanics which is the growing population section of U.S.A. however regrettably NASCAR had been unable to bring in the this targeted sector. It should develop a Facebook page including the details concerning the races and the areas of tracks to make the consumer helpful about the core operations of NASCAR.
2. Developing and Updating Accounts of Secret Drivers.
NASCAR chauffeurs has a low star power as compare to players of other sports. Its ranks 7th in terms of star power (see Case Exhibition). The major factor behind it is that, the racers primarily play in teams and are unable to develop a crucial account and preserve a close contact with fans. The bad contacts with fans lead to less destination of audiences towards the racers and a low star power. Star power is a crucial element for drawing in audiences towards tracks and towards tv. The star power for the motorists at NASCARA might be enhanced by producing and updating accounts of crucial chauffeurs by NASCARA itself. This would get rid of the requirement of requiring chauffeurs to maintain their accounts and would result in increasing fans attention towards NASCARA chauffeurs.
3. Establishing New Games and enhancing present games for kids.
In order to draw in these kids, NASCARA must improve its present racing games by introducing modification in the automobiles i.e. altering colours, choice of speed, introducing group racing in the video game, using better graphics related to the racing tracks and introducing various levels in the video game. All these modifications in the existing video game would provide much better experience to kids.
In addition to it, NASCAR must likewise build new games connected to racing like kids racing with kids characters as drivers, animation racing with racing in between different animation characters with an option of choosing the favourite animation character for the kids. These strategies would enable the business to attract among its potential target sectors.
4. Introducing multiculturalism at occasions.
Merck Latin America A Case Study Solution events are consisted of fans with extremely couple of multiculturalism, due to expense of arrival in occasions, making it unsightly for the consumers perceiving sport events as affairs i.e. Generation Y customers. As the Generation Y consumers are a prospective target market for NASCAR, for that reason the company should take particular steps to attract this potential target audience. It must adopt techniques to attract the clients far from the tracks place with various culture. The method to do so might be providing unique discount rates on tickets or complimentary tickets to viewers originating from a specific distance or from another state. It would increase multiculturalism of the fans and would make Generation Y customers more satisfied.
5. Improving Consumer Experience at Tracks.
NASCAR ought to work on infrastructure and features at tracks because on the race day audiences got dissatisfied. Viewers have numerous expectations from Merck Latin America A Case Study Solution due to the fact that in exact same industry other companies are supplying better services than NASCAR. IF NASCAR do not work on this issue then its fans might shifted to its rivals.

Marketing Spending plan

Marketing budget plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the expense associated information for the marketing techniques. (See Appendix B). It can be seen that method 5 of improving client experience at tracks would require highest initial investment and cost and technique 4 of introducing multiculturalism will require lowest initial investment with most affordable even more each year cost. The business must prioritize the resource allocation on these strategies on the basis of its readily available resources and the prospective advantages which the method would provide.
KEEP IN MIND: The values about cost are assumed on rational basis due the absence of figures and facts connected to cost in the case research study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the external and internal aspects of Merck Latin America A Case Study Help triggering the decline of television viewership rate and presence rate at tracks, the above marketing strategies are suggested to NASCAR to increase its fan base in long term. These techniques would handle internal elements like poor customer experience at tracks, insufficient social networks marketing, incapable digital medias like games, absence of culturalisms at tracks and so on, along with with external aspects like moving of fans towards other sports, demographical modifications in America and altering family life styles.