Merck Latin America C Brazil Online Case Study Solution

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Merck Latin America C Brazil Case Study Solution & Analysis


NASCAR (National Association for Stock Car Automobile Racing) is a company carrying out series of Stock Cars and truck racing in United States and acting as an approving body for driving the guidelines for Stock Automobile Racing. 2) Stock Car Racing by NASCAR is the 2nd biggest spectator sport, with greatest number of sponsors. 1) The other sources of earnings for Merck Latin America C Brazil Case Study Analysis includes; 10% of the overall revenue from tv rights, approving fees i.e. $1-2 million per race, and licencing NASCAR brand name to business.

NASCAR has a closed business culture with the non-interventionist technique. Nevertheless this non collective method brings tensions in the sport. The structure of Automobile of Tomorrow by Merck Latin America C Brazil Case Study Help, with an intention of safety for the drivers, brought various tensions among the stakeholders of the sport.
Executive Summary
The communication audit, performed in 2010, exposed that in spite of the fact that the service highly rely on the interactions in between its stakeholders, there was no identifiable business interaction strategy. (

The audit pointed out numerous lacking of NASCAR in regards to lack of internal integration, lack of fan management technique and absence of digital and social media of marketing. The business has complex environment with independent tracks, drivers and teams. This structure with closed corporate culture bring numerous challenges in accelerating a modification. Other partners in environment consists of the media networks i.e. television and radio, and corporate marketers.

Merck Latin America C Brazil Case Study Solution audiences was highly devoted to the sport and the brands connected with the NASCAR, making it appealing for sponsors and business online marketers.

Issue Declaration.

The business is currently dealing with the issue of declining rates of participation at racing tracks and rates of television viewers. This can put a substantial effect on its earnings from sponsors, media rights, and from other sources of income.

Situational Analysis.

Although the business was rather successful till 2005 with its conventional marketing techniques, but not long after 2005 the business starts facing different problems consisting of decline of its fan base. Numerous external along with internal elements are responsible for the decrease. Internal elements consist of; insufficient financial investment in social networks and other digital medias of.

Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their children and create generational loyalty. However the family system in America was changing leading to decrease of influence of married male fan base over their youngsters. In addition to it understandings about cars and truck was likewise changing with perceiving automobile an automobile to reach at point B from point A, rather than as an enjoyable project. Other difficulties for Merck Latin America C Brazil Case Study Solution includes the shift of its fans to other sports as they were enhancing their fan's experience enabling access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, and so on. These all obstacles were tending the company to revise its marketing techniques.

SWOT Analysis.


NASCAR core competencies includes it has rights of dictating guidelines as approving body. Regulations and guidelines relating to expert stock car racing are determined by NASCAR like if any group with required skills and resources can enter into races by following rules and regulations determined by NASCAR. All the events of NASCAR are sponsored by corporates because of greatest brand loyalty of fans toward brand names marketed by Merck Latin America C Brazil Case Study Analysis.


Weak Points in SWOT Analysis are thought about as external factors. Weak points includes the factors that stops company to carry out at needed level of performance. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist approach. They normally utilized to form guidelines and other required processes without intervention of others which results in bad cooperation. NASCAR develops Cars and truck of Tomorrow without collaboration so result is that chauffeurs did not like that principle. As this is racing sport so covering of sports by media is also hard. It was likewise found that NASCAR had no efficient strategy for organisation interaction. If it happened off track, they don't know how to handle problem. Inadequate service communication leads to that they don't have clear instructions for their long term objectives. They don't understand that where they want to see this sport in future.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external factors which can be favourable to business or the external aspects on which business is having competitive benefit. NASCAR generally used to count on standard media sources like local paper for publicity of its sports. Usually these traditional media sources try to cover their house team and certain sort of occasions. NASCAR likewise familiarized from these conventional media outlets that sport was tough to cover. Media landscape also changed from conventional to digital landscape. Papers failed. NASCAR can work on its abilities to get optimal possible take advantage of this brand-new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in digital and social media to get its benefits. Digital rights of NASCAR were likewise sold to Turner Sports. NASCAR utilized to make money check of around $15 million annually from Turner Sports. There are number of cons behind this offer. NASCAR had to get approval from Turner Sport if it want to create its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every video which is shoot throughout race at track. Then they are required to pay licensing charges to Turner Sport, if media sources like newspapers, publications and cable channels want to post videos of races on their particular pages. NASCAR can work on terms and conditions and try to negotiate with Turner Sports to get optimal advantages of it. Star power plays really essential role in generating revenues from every sport. However it was kept in mind that Merck Latin America C Brazil Case Study Analysis is lagging in this location i.e. star power. When sports fans were asked concerning popular stars and stars then NASCAR chauffeur was not found even in top twenty responses. So NASCAR can put efforts in this area too for revenue generation. They must direct their chauffeurs that how they can end up being sport stars. 4 tactical focuses which are created by research group can also be served as opportunity for NESCAR. These four strategic focuses compares and analysis Merck Latin America C Brazil Case Study Help methods.


Risks in SWOT analysis are defined as external aspects that can risk to company's success. Economic down turn was experienced in late 2000 which can be threat for NASCAR due to the fact that if there is financial down turn then individuals would be having less return on investment. Earning of individuals would be effected and they would be more conscious in investing their money. Economic down turn also leads to increase fuel prices which also affected NASCAR. Due to the fact that fans of NASCAR utilized to attend its event from long distances. NESCAR had a rule of 65/25/10 for revenue circulation. 65 percent incomes from media rights would be distributed to race course, 25 percent income would be dispersed to contending team and staying 10 percent would be maintained by NESCAR which is sanctioning body. Contending team wished to increase their portion of profits from 25 percent because of boost in running cost of a race team and likewise there is decrease in the variety of full-season sponsorship. NESCAR likewise faces threats from other sponsors due to the fact that they are making huge investments to improve experience of fans. Which consists of upgrading existing avenues, constructing brand-new avenues, providing Wi-Fi center and likewise offering other interactive mediums to interact sports on smartphones. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and create generational loyalty. So the difficulty is that the family system in America was changing resulting in reduction of impact of married male fan base over their youngsters. Together with it perceptions about cars and truck was also altering with viewing automobile a vehicle to reach at point B from point A, rather than as a fun task. If NASCAR make considerable financial investments in brand-new sectors which are based on new consumers then it may deal with unfavorable comments from its core fan base, now.

Porter's Five Forces Analysis

Porter's 5 forces is a design that is utilized to analyse industry in which business is working. It helps in determining what are strengths and weakness of any particular industry. It recommend that every market is different from one another. It is essential to understand industry in which company is working because NASCAR's bottom line i.e. net revenue is heavily depends upon this. There are 5 forces that are utilized to identify success, strength and beauty of Merck Latin America C Brazil Case Study Solution service.

Competitive Competition

These motorists can go against NASCAR if they got better opportunity in terms of rewards and tv exposure. If audiences delight in other race vehicles and drivers more than NASCAR then viewers can move to those other intriguing automobiles and drivers. NASCAR could be having hazard from its 2 direct rivals that is Formula 1 and Moto GP.
Swot Analysis
Supplier Power

The supplier power indicates the number of suppliers are readily available in market and what is the cost connected with supplier if company shifts from one supplier to another. Because drivers with required abilities and resources are limited, in this industry there is supply monopoly.

Purchaser Power

This force is concerning to customers that is it simple for consumers to move to other items. Then clients are less likely to change, if there is more changing cost is associated. In the case of NASCAR clients are its viewers. Due to the fact that viewers will having low switching expense, audiences can change to other rivals quickly.

Threat of Replacement

Substitutes are referred as alternatives. The replacements in this case can be other home entertainment means like viewers can move to other sports. There are wide variety of substitutes are available in this circumstance which suggests that hazard of alternative is high.

Threat of New Entry

It is specified as how it is simple for any business to enter in that particular industry. In the case of Merck Latin America C Brazil Case Study Solution danger of brand-new entry is low. Since if any business requires to go into in this business than they have to make heavy investments. They need to build automobiles and racing tracks and likewise requires to pay significant total up to motorists for changing.

PESTEL Analysis


It can not be concluded from case study that there would be change in resource allowances. NASCAR had actually got gain from lower taxation policies which results in increasing in revenues. They made heavy investments in the research study and advancement. As NASCAR is working in various markets so it requires to face different policies. It is likewise noted that Merck Latin America C Brazil Case Study Help has dealt with increased analysis concerning regulative. Every government has different top priority so NASCAR needs to be gotten ready for it as top priority can be moved to other sector.


Economic elements includes taxation rate, exchange rate, economic performance of that specific company, conditions of labour market, inflation rate and so on. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its competitors can be impacted. NASCAR can leverage abilities of workers to produce brand-new chances and enhance existing opportunities.


Each has various social values and norms. It helps in understanding concerning society and choice of clients.


Innovation has impact on practically every service. It includes development in company strategy. In this case of Merck Latin America C Brazil Case Study Help it can be noted that companies are heavily investing for research and advancement. NASCAR ought to also deal with its media rights policy with Turner Broadcasting System.

Vrio Analysis
Because every nation has different legal terms and conditions, Legal plays an essential function in every country. Merck Latin America C Brazil Case Study Solution needs to be ensure that they secure their legal rights in every county so any company does not harm to its legal rights.


Environmental aspects are also crucial for every single service. Because normally governments do not allow those business which can hurt to environment. These ecological aspects includes laws regarding contamination, climate modification, safe garbage disposal, policies regarding insurance etc. NASCAR requires to ensure that its automobiles are not generating pollution more than acceptable level.

7 P's of Marketing


The products of Merck Latin America C Brazil Case Study Solution in its product portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, sanctioning rules for races and ad-space to corporate marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Rates strategy of NASCAR for its race events tickets is based upon the location and significance of the racing occasions. In addition to race occasions tickets, NASCAR also charge numerous service charge to its stakeholders and makes revenue. For example it charged sanctioning charges of $1-2 million per race on average in 2005.


Advertising method of NASCAR is highly based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in different cities in United States. The most crucial tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Automobile Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in the majority of the cities in United States to understand across the country popularity.


Nestle individuals strategy is consisted of offering better experience to its audiences, its fan base and to all of its stakeholders. People are an essential element of Merck Latin America C Brazil Case Study Help A marketing method as its events are the source of home entertainment for crowd. Its individuals method consists of efforts to supply better experience to its Fans, Race Drivers, Crew, Occasion Organizers and so on, all of which come under people technique of NASCAR.


Several business procedures are required to carry out racing occasions in an efficient way. These processes include; appropriate schedule of time, plan for spectators, offering tickets, plan of area for sponsors, handling logistics etc. These all procedures contribute I developing NASCAR image, enhancing spectators experience and increasing fan base.

Physical Evidence.

Crucial physical proofs for the NASCAR includes the existence of its racing tracks, stock cars and racing events. Together with it, its merchandising brands consisting of t-shirts, caps, goodies etc., likewise act as a physical evidence for NASCAR.

Item Life Cycle Assessment.

The racing occasions by NASCAR was introduced on June 19, 1949. At the very first stage competitors for NASCAR was low, as the rivals drove the automobiles similar to the cars and trucks driven by normal individuals.


After performing its first race effectively the business moved towards constructing its own tracks. The first Merck Latin America C Brazil Case Study Help based track, particularly the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by establishment of more raceways including Daytona International Speedway, which was opened in 1959. After the growth of racing tracks the company moved towards relaying its races on television in 1979. The very first occasion transmitted on tv was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he transformed NASCAR from a local Sport popular company into one with worldwide fan base. He initiated a new age of rewarding sponsorships and tv contracts for NASCAR.


The maturity duration for NASCAR began with the efforts of William France Jr., with the company having large range of earnings sources. The company has about 500 sponsors with relaying its events in about 150 countries. The company has large number of tracks in the majority of the cities of United States.


The decrease in the business's offerings started after 2005 with average presence rate per race decreased by 22% from 2005 to 2010 and television viewership rate decreased by 30% from 2005 to 2010. The significant causes of decline consist of the financial crisis of 2008, which increased the cost of arriving at tracks for viewers due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Segmentation.

The marketplace segmentation of Merck Latin America C Brazil Case Study Help can be divided into 4 sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Merck Latin America C Brazil Case Analysis is based upon the geographical presence of its tracks in various states and cities in United States, and the tv broadcasting of its events in different nations. The company has 23 tracks in about 20 states of America and has television broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical division provides the company regional in addition to worldwide fan base.


The group division of Merck Latin America C Brazil Case Study Solution is also highlydiverse based upon the gender, income and age of the customer. To increase the market segment of its market NASCAR must modify its marketing techniques to attract more age groups and lower its costs to go into in the market sector with a low typical earnings.


NASCAR has a fan base with a commitment. NASCAR fans perceive it compulsive to purchase tickets and see the races as soon as in a week. NASCAR has actually attempted to increase the quality of its racing by presenting phase racing, they also have tried to lower costs and make the occasion more practical by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of watching the race live on the tv or by going in the occasions. Presently, the fans choice is towards seeing the race at house on television rather than going, as the customer experience at NASCAR tracks is not favourable as well as costly.

Target Market.


One of the prospective target market of NASCAR was Hispanics; the young and growing population of United States. The market section has terrific potential for NASCAR as the population was growing at a higher rate and it was expected to end up being thrice after forty years and the section has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the possible target market segment for NASCAR, as they are more linked socially than other groups. Cars and truck racing games developed by Merck Latin America C Brazil Case Study Solution can be a possible source of getting attention of kids towards NASCAR track racing. NASCAR needs more attention towards personalizing and improving its digital functions to draw in the kids target market.

This huge expenditure makes the sector potential for NASCAR marketing technique of increasing its fan base. The market segment thinks about NASCAR as an organization lacking in producing a multiculturalism environment. NASCAR ought to take various actions to enhance the experience of Generation Y consumers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking decisions concerning marketing. These 5 C's needs to be analysed correctly for taking any marketing decision. These 5 C's represent Environment, Business, Collaborators, Rivals and consumers.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE means political, economic, social, technical, ecological and legal and is specified above.


NASCAR is an automobile racing business with having USP of high quality car racing with a global structure. Its sector is sports group and events. Its target market is males in the age group of 15-60 years. Business has actually closed business culture and having non-interventionist method.


Collaborations includes distributors, suppliers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million every year from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to develop its Facebook page, twitter account or even mobile application.


The customer of Merck Latin America C Brazil Case Study Analysis are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their youngsters and develop generational loyalty.


Teams generally represents sponsors in NASCAR and the medium of advertising is drivers. These drivers can go against NASCAR if they got better opportunity in terms of rewards and television exposure.

Marketing Techniques.

1. Developing and Preserving Facebook Page.
One of the possible target markets sections for NASCAR is Hispanics which is the growing population sector of USA but unfortunately NASCAR had been not able to bring in the this targeted segment. In order to bring in the young growing generation the NASCAR ought to market by using social media like Facebook. It ought to develop a Facebook page including the information regarding the races and the areas of tracks to make the consumer informative about the core operations of Merck Latin America C Brazil Case Study Help. It should likewise update its Facebook page on daily basis to supply info about its approaching occasions. This would make the target audience segment more helpful about business and would lead to drawing in big fans base.
2. Establishing and Upgrading Accounts of Secret Drivers.
NASCAR drivers has a low star power as compare to gamers of other sports. Its ranks 7th in terms of star power (see Case Exhibition). The major factor behind it is that, the racers primarily play in groups and are unable to construct a crucial account and preserve a close contact with fans. The poor contacts with fans result in less destination of audiences towards the racers and a low star power. Star power is an essential element for bring in viewers towards tracks and towards television. The star power for the drivers at NASCARA could be enhanced by producing and updating accounts of key chauffeurs by NASCARA itself. This would get rid of the requirement of forcing drivers to preserve their accounts and would lead to increasing fans attention towards NASCARA drivers.
3. Establishing New Games and enhancing existing games for kids.
Kids spent the majority of their time on playing video games and utilizing smart devices. But unfortunately, kids playing NASCARA have a worst experience of playing its games. As a result, they are less brought in towards the sport. In order to draw in these kids, NASCARA must improve its present racing games by presenting personalization in the vehicles i.e. changing colours, choice of speed, presenting group racing in the video game, utilizing much better graphics connected to the racing tracks and introducing various levels in the video game. All these modifications in the existing video game would provide much better experience to kids.
In addition to it, NASCAR needs to likewise construct new video games associated with racing like kids racing with kids characters as drivers, cartoon racing with racing in between numerous cartoon characters with an option of picking the favourite animation character for the kids. These techniques would allow the business to bring in one of its prospective target sections.
4. Presenting multiculturalism at occasions.
NASCAR occasions are made up of fans with extremely couple of cultural diversity, due to expense of arrival in events, making it unsightly for the consumers viewing sport events as social occasions i.e. Generation Y clients. As the Generation Y customers are a prospective target market for NASCAR, for that reason the company must take specific procedures to attract this potential target market.
5. Improving Client Experience at Tracks.
Since on the race day audiences got disappointed, NASCAR needs to work on infrastructure and features at tracks. Audiences have numerous expectations from NASCAR because in very same market other business are supplying much better services than NASCAR. Then its fans may moved to its competitors, if NASCAR do not work on this issue. According to fans there were not adequate centers were available as compare to other sports service providers. So NASCAR needs to make sure that it offer appropriate centers that includes cleaned washrooms, comfy seating plan. They need to likewise offer WIFI services and accessibility of credit cards throughout that track. It needs to be also make sure that there are enough jumbo turns positioned at all needed locations. There ought to be likewise food stalls that supply quality food to viewers. In this method audiences will be having enjoyable experience at the day of occasion. (See Appendix B).

Marketing Budget plan

Marketing spending plan made on the basis of the above strategies for the period of 5 years from 2011 to 2015, shows the expense related information for the marketing techniques. It can be seen that strategy 5 of enhancing customer experience at tracks would need highest initial investment and cost and method 4 of presenting multiculturalism will need least expensive preliminary investment with least expensive further per year cost.
NOTE: The values about cost are assumed on rational basis due the absence of facts and figures related to cost in the case study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the internal and external elements of Merck Latin America C Brazil Case Study Help causing the decline of television viewership rate and presence rate at tracks, the above marketing methods are advised to NASCAR to increase its fan base in long term. These methods would manage internal aspects like bad customer experience at tracks, inadequate social media marketing, incapable digital medias like video games, lack of culturalisms at tracks and so on, as well as with external aspects like moving of fans towards other sports, demographical modifications in America and changing domesticity designs.