Merck Latin America D Mexico Online Case Study Solution

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Merck Latin America D Mexico Case Study Solution & Analysis


NASCAR (National Association for Stock Cars And Truck Auto Racing) is a company performing series of Stock Automobile racing in United States and acting as a sanctioning body for driving the guidelines for Stock Cars and truck Racing. 2) Stock Vehicle Racing by NASCAR is the 2nd largest viewer sport, with highest number of sponsors. 1) The other sources of revenue for Merck Latin America D Mexico Case Study Analysis consists of; 10% of the total income from tv rights, approving fees i.e. $1-2 million per race, and licencing NASCAR brand to companies.

NASCAR has a closed corporate culture with the non-interventionist approach. The structure of Automobile of Tomorrow by NASCAR, with an intention of safety for the drivers, brought various stress among the stakeholders of the sport.
Executive Summary
The communication audit, carried out in 2010, revealed that in spite of the fact that business extremely count on the interactions between its stakeholders, there was no identifiable business communication strategy. The market's target clients, instructions and goals were all unknown.

The audit pointed out numerous doing not have of NASCAR in terms of absence of internal combination, absence of fan management technique and lack of digital and social media of marketing.

Merck Latin America D Mexico Case Study Solution audiences was extremely devoted to the sport and the brand names connected with the NASCAR, making it appealing for sponsors and business online marketers.

Problem Declaration.

The company is presently dealing with the problem of declining rates of participation at racing tracks and rates of television audiences. This can put a significant impact on its revenues from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The company was quite successful till 2005 with its conventional marketing methods, but quickly after 2005 the business starts dealing with numerous issues consisting of decline of its fan base. Numerous external in addition to internal elements are accountable for the decrease. Internal aspects consist of; insufficient financial investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with an average age of 47, which passes their fandom to their children and develop generational commitment. Other difficulties for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience permitting access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, and so on.

SWOT Analysis.


In SWOT analysis, strengths specified as business's qualities which are various from its rivals. These are business's core competencies on which company performance or business success based on. Merck Latin America D Mexico Case Study Analysis core proficiencies includes it has rights of dictating rules as approving body. Policies and guidelines relating to expert stock car racing are dictated by NASCAR like if any group with needed abilities and resources can enter into races by following guidelines and regulations dictated by NASCAR. So NASCAR has monopoly it this aspect. Its strengths also consists of that it has title of second biggest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were used to relay in more than 150 countries worldwide with more than $56 million profits. The main sources of their earnings come from television rights, approving fees, sponsorship and licensing. It has longest season of 10 months and having ownership of 3 national series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise big resource of fans and business sponsors. Because of biggest brand name loyalty of fans towards brand names marketed by NASCAR, all the events of NASCAR are sponsored by corporates. (See Appendix A).

Weak points.

Weak Points in SWOT Analysis are thought about as external factors. Weaknesses consists of the factors that stops business to perform at required level of effectiveness. Weak points of NASCAR includes its close culture which is non collaborative. They have non-interventionist approach. They typically utilized to form guidelines and other needed procedures without intervention of others which leads to poor cooperation. For example NASCAR establishes Cars and truck of Tomorrow without collaboration so result is that drivers did not like that concept. As this is racing sport so covering of sports by media is also difficult. It was likewise discovered that NASCAR had no effective technique for organisation interaction. If it took place off track, they don't know how to handle issue. Ineffective company communication leads to that they don't have clear direction for their long term goals. They do not understand that where they want to see this sport in future.
Porter's 5 Forces Analysis

NASCAR generally used to rely on standard media sources like local paper for promotion of its sports. NASCAR likewise came to know from these traditional media outlets that sport was challenging to cover. When sports fans were asked regarding popular celebrities and stars then NASCAR driver was not found even in top twenty responses.


Economic down turn was experienced in late 2000 which can be danger for NASCAR since if there is economic down turn then people would be having less return on investment. Economic down turn also results in increase fuel prices which likewise affected NASCAR. Now if NASCAR make significant investments in new sectors which are based on brand-new customers then it may face negative remarks from its core fan base.

Porter's Five Forces Analysis

It is essential to comprehend market in which company is working since NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are used to determine profitability, intensity and attractiveness of NASCAR company.

Competitive Competition

These drivers can go versus NASCAR if they got better chance in terms of rewards and television exposure. If viewers delight in other race automobiles and chauffeurs more than NASCAR then viewers can move to those other fascinating cars and trucks and chauffeurs. NASCAR could be having risk from its two direct competitors that is Formula 1 and Moto GP.
Swot Analysis
Provider Power

The supplier power shows the number of suppliers are available in industry and what is the expense connected with supplier if company shifts from one provider to another. Because motorists with needed resources and abilities are limited, in this industry there is supply monopoly.

Buyer Power

This force is concerning to customers that is it simple for clients to move to other products. Then consumers are less most likely to switch, if there is more switching cost is associated. In the case of NASCAR customers are its audiences. Because audiences will having low switching cost, viewers can change to other rivals quickly.

Threat of Replacement

Replacements are referred as alternatives. The substitutes in this case can be other home entertainment indicates like audiences can shift to other sports. So there are wide range of substitutes are available in this scenario which recommends that danger of substitute is high.

Threat of New Entry

In the case of NASCAR hazard of brand-new entry is low. They require to build vehicles and racing tracks and also requires to pay substantial amount to chauffeurs for switching.

PESTEL Analysis


As NASCAR is working in numerous markets so it needs to deal with various regulations. It is also kept in mind that NASCAR has faced increased analysis relating to regulative. Every federal government has various top priority so NASCAR has to be prepared for it as top priority can be moved to other sector.


Financial elements includes taxation rate, exchange rate, economic efficiency of that specific business, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its competitors can be affected if there is federal government intervention in the marketing and sales sector. NASCAR can take advantage of capabilities of employees to produce new chances and improve existing chances.


Every society is different from each other. Each has various social values and standards. It assists in comprehending regarding society and choice of consumers. Social aspects includes traditions, culture, mindsets towards specific services and products, demographics, standards, interests and so on. It can be concluded that advertising through other ways instead of standard (i.e. newspaper) can be chosen in this society.


Technology has influence on nearly every business. It consists of innovation in organisation technique. In this case of Merck Latin America D Mexico Case Study Help it can be noted that business are heavily spending for research and development. NASCAR needs to also work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Due to the fact that every country has various legal terms and conditions, Legal plays a crucial function in every country. Merck Latin America D Mexico Case Study Analysis needs to be make sure that they protect their legal rights in every county so any company does not harm to its legal rights.


Environmental elements are likewise important for every organisation. Due to the fact that normally governments do not permit those organisation which can hurt to environment. These ecological aspects consists of laws relating to contamination, climate change, safe waste disposal, policies regarding insurance and so on. NASCAR needs to make certain that its vehicles are not creating pollution more than acceptable level.

7 P's of Marketing


The items of Merck Latin America D Mexico Case Study Help in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving rules for races and ad-space to business marketers during broadcast of NASCAR races. (Hanlon, 2018).


Rates strategy of NASCAR for its race occasions tickets is based upon the venue and value of the racing occasions. Along with race events tickets, NASCAR also charge various service charge to its stakeholders and makes income. For instance it charged approving charges of $1-2 million per race usually in 2005.


Promotional strategy of NASCAR is highly based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in different cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in the majority of the cities in United States to comprehend nationwide appeal.


Nestle people technique is comprised of supplying much better experience to its viewers, its fan base and to all of its stakeholders. People are an important element of Merck Latin America D Mexico Case Study Analysis A marketing strategy as its occasions are the source of home entertainment for crowd. Its people method includes efforts to offer better experience to its Fans, Race Drivers, Team, Event Organizers and so on, all of which come under people technique of NASCAR.


A number of business processes are required to carry out racing events in an effective method. These processes include; appropriate schedule of time, arrangement for spectators, offering tickets, arrangement of space for sponsors, handling logistics and so on. These all procedures contribute I constructing NASCAR image, enhancing viewers experience and increasing fan base.

Physical Proof.

Crucial physical evidences for the NASCAR includes the existence of its racing tracks, stock vehicles and racing events. Along with it, its retailing brand names consisting of t-shirts, caps, goodies and so on, also act as a physical evidence for NASCAR.

Product Life Process Assessment.

The racing occasions by Merck Latin America D Mexico Case Study Analysis was introduced on June 19, 1949. The very first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the first phase competitors for NASCAR was low, as the competitors drove the cars similar to the automobiles driven by common individuals.


After performing its very first race effectively the business moved towards constructing its own tracks. The very first Merck Latin America D Mexico Case Study Help based track, specifically the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the development of racing tracks the company moved towards broadcasting its races on tv in 1979. The first occasion broadcasted on tv was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he transformed NASCAR from a local Sport popular company into one with international fan base. He initiated a brand-new age of financially rewarding sponsorships and tv agreements for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the business having wide range of revenue sources. The business has about 500 sponsors with relaying its events in about 150 nations. The business has a great deal of tracks in the majority of the cities of United States.


The decrease in the company's offerings started after 2005 with typical participation rate per race declined by 22% from 2005 to 2010 and television viewership rate decreased by 30% from 2005 to 2010. The significant reasons for decrease consist of the monetary crisis of 2008, which increased the expense of arriving at tracks for audiences due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Segmentation.

The market segmentation of Merck Latin America D Mexico Case Study Solution can be divided into four sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Merck Latin America D Mexico Case Help is based upon the geographical existence of its tracks in different states and cities in United States, and the tv broadcasting of its occasions in numerous countries. The company has 23 tracks in about 20 states of America and has television broadcast through numerous Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical division provides the company local along with international fan base.


The market division of Merck Latin America D Mexico Case Study Solution is likewise highlydiverse based upon the gender, income and age of the customer. To increase the group sector of its market NASCAR need to revise its marketing strategies to attract more age groups and lower its rates to enter in the market segment with a low typical income.


NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to purchase tickets and see the races once in a week. NASCAR has actually attempted to increase the quality of its racing by presenting stage racing, they likewise have actually tried to lower costs and make the event more convenient by presenting live racing.


Behavioural segmentation of NASCAR is based upon the behaviour of fans in terms of watching the race live on the television or by going in the events. Currently, the fans choice is towards enjoying the race at home on television rather than going, as the client experience at NASCAR tracks is not favourable as well as costly.

Target Market.


Among the possible target market of Merck Latin America D Mexico Case Study Help was Hispanics; the young and growing population of United States. The marketplace sector has terrific prospective for NASCAR as the population was growing at a greater rate and it was anticipated to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014. The sector reveals affinity with car culture, but require a more focused marketing towards inviting the section towards racing.


Kids are also one of the potential target audience segment for NASCAR, as they are more linked socially than other groups. Creating fan base among kids can provide a possible increase in the variety of fans for racing due to their connection. Kids spend the majority of their times in playing and utilizing mobile phones video games. Car racing games established by Merck Latin America D Mexico Case Study Help can be a potential source of getting attention of kids towards NASCAR track racing. NASCAR's digital features related to kids are not capable of gaining the attention. NASCAR requires more attention towards tailoring and improving its digital features to attract the kids target market.

Generation Y.
Generation Y target audience includes those who spent 5 times more resources on discretionary expenses i.e. buying tickets for racing events, than others. This huge expense makes the sector potential for NASCAR marketing technique of increasing its fan base. The market sector is likewise simple to technique as 81% of the Y Generation consumer uses Facebook the use and every day is two times of utilizing tv and radio. The market section views sports as an affair, instead of adherence to sport. The marketplace segment thinks about NASCAR as a company doing not have in developing a multiculturalism environment. Merck Latin America D Mexico Case Study Help should take various actions to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing helps in taking choices regarding marketing. These 5 C's requirements to be evaluated effectively for taking any marketing decision. These 5 C's mean Climate, Company, Collaborators, Customers and Rivals.


It needs to make PESTLE analysis in order to understand environment or context in which NASCAR is working. PESTLE represents political, financial, social, technical, legal and environmental and is specified above.


NASCAR is an automobile racing business with having USP of high quality vehicle racing with a worldwide structure. Its sector is sports group and events. Its target market is males in the age of 15-60 years. Company has actually closed business culture and having non-interventionist technique.


Collaborations consists of suppliers, providers and alliances of Merck Latin America D Mexico Case Study Help. It is worked together with different racing teams which are taking part in racing. It likewise worked together with Turners Sport for digital rights. NASCAR utilized to earn money check of around $15 million every year from Turner Sports. There are number of cons behind this offer. NASCAR had to get approval from Turner Sport if it want to develop its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every video which is shoot throughout race at track.


The consumer of Merck Latin America D Mexico Case Study Help are its viewers. They target clients with having age of 15-60 years. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their children and produce generational commitment.


The direct rivals of NASCAR are Formula 1 and Moto GP. Teams generally represents sponsors in NASCAR and the medium of advertising is chauffeurs. It can be said that motorists and race vehicles are rivals. If they got much better chance in terms of prizes and tv exposure, these drivers can go against NASCAR.

Marketing Methods.

1. Keeping and establishing Facebook Page.
One of the prospective target audience segments for NASCAR is Hispanics which is the growing population segment of USA but unfortunately NASCAR had been not able to bring in the this targeted section. In order to attract the young growing generation the NASCAR must market by utilizing social media like Facebook. It must establish a Facebook page consisting of the details relating to the races and the places of tracks to make the consumer useful about the core operations of Merck Latin America D Mexico Case Study Solution. It needs to also update its Facebook page on daily basis to supply info about its approaching events. This would make the target market section more helpful about business and would result in bring in big fans base.
2. Developing and Updating Accounts of Secret Drivers.
Merck Latin America D Mexico Case Study Analysis drivers has a low star power as compare to gamers of other sports. The poor contacts with fans result in less tourist attraction of audiences towards the racers and a low star power. Star power is an essential aspect for attracting audiences towards tracks and towards television.
3. Establishing New Games and improving existing games for kids.
In order to attract these kids, NASCARA needs to improve its present racing games by introducing customization in the vehicles i.e. altering colours, selection of speed, presenting group racing in the game, using much better graphics related to the racing tracks and presenting numerous levels in the video game. All these adjustments in the existing game would offer better experience to kids.
Along with it, NASCAR must also develop brand-new games connected to racing like kids racing with kids characters as drivers, cartoon racing with racing between various animation characters with a choice of picking the preferred cartoon character for the kids. These strategies would make it possible for the company to bring in one of its possible target segments.
4. Presenting multiculturalism at events.
NASCAR occasions are comprised of fans with extremely few cultural variety, due to cost of arrival in events, making it unattractive for the clients viewing sport events as social celebrations i.e. Generation Y consumers. As the Generation Y consumers are a possible target market for NASCAR, for that reason the company should take specific procedures to attract this possible target market.
5. Improving Client Experience at Tracks.
Since on the race day viewers got disappointed, NASCAR ought to work on infrastructure and amenities at tracks. Since in same industry other business are providing much better services than NASCAR, audiences have lots of expectations from Merck Latin America D Mexico Case Study Analysis. IF NASCAR don't work on this concern then its fans may moved to its rivals. According to fans there were not sufficient centers were readily available as compare to other sports companies. NASCAR should make sure that it provide adequate facilities that includes cleaned up toilets, comfy seating arrangement. They should likewise offer WIFI services and ease of access of charge card throughout that track. It should be also ensure that there suffice jumbo turns put at all required locations. There should be likewise food stalls that provide quality food to viewers. In this way audiences will be having pleasant experience at the day of event. (See Appendix B).

Marketing Budget plan

Marketing budget made on the basis of the above methods for the duration of 5 years from 2011 to 2015, shows the expense associated data for the marketing strategies. (See Appendix B). It can be seen that technique 5 of improving customer experience at tracks would need highest initial financial investment and expense and strategy 4 of introducing multiculturalism will need least expensive initial investment with lowest even more annually cost. The business ought to focus on the resource allocation on these strategies on the basis of its available resources and the potential benefits which the technique would offer.
NOTE: The worths about cost are assumed on rational basis due the absence of figures and realities associated with cost in the case research study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the internal and external elements of Merck Latin America D Mexico Case Study Solution triggering the decrease of tv viewership rate and participation rate at tracks, the above marketing methods are suggested to NASCAR to increase its fan base in long run. These techniques would handle internal elements like bad customer experience at tracks, insufficient social media marketing, incapable digital medias like video games, lack of culturalisms at tracks and so on, in addition to with external factors like moving of fans towards other sports, demographical changes in America and changing domesticity styles.