Montefiore Medical Center Online Case Study Solution

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Montefiore Medical Center Case Study Solution & Analysis


NASCAR (National Association for Stock Automobile Car Racing) is an organization performing series of Stock Car racing in United States and acting as a sanctioning body for driving the guidelines for Stock Vehicle Racing. 2) Stock Vehicle Racing by NASCAR is the second largest spectator sport, with highest number of sponsors. 1) The other sources of profits for Montefiore Medical Center Case Study Help includes; 10% of the overall revenue from television rights, sanctioning costs i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed corporate culture with the non-interventionist method. The building of Car of Tomorrow by NASCAR, with an objective of safety for the drivers, brought numerous stress amongst the stakeholders of the sport.
Executive Summary
The communication audit, carried out in 2010, exposed that despite the reality that business highly rely on the interactions between its stakeholders, there was no recognizable service interaction method. The industry's target clients, instructions and goals were all unidentified.

The audit pointed out different lacking of NASCAR in terms of lack of internal combination, lack of fan management method and absence of social and digital media of marketing.

Montefiore Medical Center Case Study Help audiences was highly loyal to the sport and the brands related to the NASCAR, making it appealing for sponsors and corporate online marketers.

Problem Declaration.

The business is currently dealing with the problem of decreasing rates of attendance at racing tracks and rates of tv viewers. This can put a significant impact on its revenues from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The business was rather effective till 2005 with its traditional marketing techniques, but soon after 2005 the business starts facing numerous issues consisting of decline of its fan base. Numerous external in addition to internal aspects are responsible for the decline. Internal factors consist of; insufficient investment in social networks and other digital medias of.

Fan base of NASCAR made up of married males with a typical age of 47, which passes their fandom to their children and create generational loyalty. Other difficulties for NASCAR consists of the shift of its fans to other sports as they were enhancing their fan's experience permitting access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of dictating rules as approving body. Rules and guidelines concerning expert stock cars and truck racing are determined by NASCAR like if any team with required skills and resources can get in into races by following rules and regulations determined by NASCAR. All the occasions of NASCAR are sponsored by corporates since of most significant brand commitment of fans toward brands promoted by Montefiore Medical Center Case Study Help.

Weak points.

Weak Points in SWOT Analysis are thought about as external aspects. Weak points includes the elements that stops company to perform at required level of performance. Weaknesses of NASCAR includes its close culture which is non collective. They have non-interventionist approach. They normally utilized to form rules and other required processes without intervention of others which leads to bad collaboration. NASCAR develops Car of Tomorrow without partnership so result is that drivers did not like that idea. As this is racing sport so covering of sports by media is likewise challenging. It was also discovered that NASCAR had no effective method for organisation communication. If it happened off track, they do not understand how to deal with issue. Inefficient service communication results in that they don't have clear instructions for their long term objectives. They do not understand that where they want to see this sport in future.
Porter's 5 Forces Analysis

NASCAR usually used to rely on standard media sources like regional newspaper for publicity of its sports. NASCAR likewise came to understand from these traditional media outlets that sport was hard to cover. When sports fans were asked regarding popular stars and stars then NASCAR motorist was not found even in leading twenty responses.


Risks in SWOT analysis are specified as external factors that can risk to company's success. Since if there is economic down turn then individuals would be having less return on financial investment, Economic down turn was experienced in late 2000 which can be hazard for NASCAR. Earning of people would be effected and they would be more conscious in spending their cash. Economic down turn likewise leads to increase fuel rates which likewise impacted NASCAR. Since fans of NASCAR utilized to attend its occasion from long distances. NESCAR had a guideline of 65/25/10 for profits distribution. 65 percent incomes from media rights would be dispersed to race course, 25 percent income would be distributed to contending group and staying 10 percent would be retained by NESCAR which is sanctioning body. Competing group wanted to increase their portion of revenue from 25 percent since of increase in running expense of a race group and likewise there is decrease in the variety of full-season sponsorship. Since they are making massive financial investments to enhance experience of fans, nescar likewise faces threats from other sponsors. For example which includes upgrading existing avenues, developing brand-new avenues, providing Wi-Fi center and likewise offering other interactive mediums to engage sports on smart devices. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and develop generational commitment. So the difficulty is that the family system in America was altering resulting in decrease of impact of married male fan base over their youngsters. Along with it perceptions about automobile was likewise changing with perceiving cars and truck a vehicle to reach at point B from point A, rather than as an enjoyable task. Now if Montefiore Medical Center Case Study Solution make substantial investments in new sectors which are based on new consumers then it might face unfavorable comments from its core fan base.

Porter's 5 Forces Analysis

Porter's 5 forces is a design that is utilized to analyse industry in which company is working. It helps in identifying what are strengths and weakness of any particular market. It recommend that every market is various from one another. Since NASCAR's bottom line i.e. net earnings is greatly depends on this, it is essential to understand industry in which business is working. There are 5 forces that are utilized to identify success, strength and attractiveness of Montefiore Medical Center Case Study Solution service.

Competitive Rivalry

This force suggests ability of rivals. Teams usually represents sponsors in NASCAR and the medium of marketing is drivers. Therefore it can be said that motorists and race vehicles are rivals. These motorists can break NASCAR if they improved chance in terms of rewards and tv exposure. If audiences take pleasure in other race cars and chauffeurs more than NASCAR then viewers can move to those other intriguing cars and trucks and motorists. NASCAR might be having danger from its 2 direct competitors that is Formula 1 and Moto GP. They require to produce competitive advantages for chauffeurs so they don't move to other competitors.
Swot Analysis
Supplier Power

If company shifts from one provider to another, the supplier power shows the number of suppliers are readily available in market and what is the cost associated with provider. Due to the fact that chauffeurs with required abilities and resources are restricted, in this market there is supply monopoly.

Purchaser Power

In the case of NASCAR clients are its viewers. Viewers can switch to other rivals quickly since viewers will having low switching expense.

Threat of Substitution

Alternatives are referred as alternatives. The alternatives in this case can be other home entertainment suggests like audiences can move to other sports. So there are vast array of substitutes are offered in this situation which suggests that danger of substitute is high.

Threat of New Entry

It is defined as how it is easy for any business to go into in that specific market. In the case of Montefiore Medical Center Case Study Solution hazard of new entry is low. Due to the fact that if any business needs to enter in this company than they need to make heavy financial investments. They require to build vehicles and racing tracks and also requires to pay large total up to chauffeurs for switching.

PESTEL Analysis


As NASCAR is working in numerous markets so it needs to face different guidelines. It is also kept in mind that NASCAR has faced increased scrutiny regarding regulatory. Every federal government has various concern so NASCAR has to be prepared for it as concern can be moved to other sector.


Financial aspects consists of taxation rate, currency exchange rate, financial efficiency of that particular business, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be impacted. NASCAR can leverage capabilities of employees to develop new chances and enhance existing opportunities.


Each has various social worths and standards. It helps in understanding concerning society and preference of consumers.


Technology has effect on practically every business. It includes innovation in business strategy. In this case of Montefiore Medical Center Case Study Solution it can be noted that business are heavily investing for research and advancement. NASCAR should likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays an essential function in every nation due to the fact that every country has various legal conditions. Montefiore Medical Center Case Study Solution requires to be make certain that they secure their legal rights in every county so any business does not hurt to its legal rights.


Environmental factors are also essential for every organisation. Since typically governments do not allow those business which can hurt to environment. These ecological elements includes laws regarding contamination, environment change, safe garbage disposal, policies concerning insurance coverage etc. NASCAR needs to make certain that its cars are not producing contamination more than appropriate level.

7 P's of Marketing


The products of Montefiore Medical Center Case Study Analysis in its item portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving guidelines for races and ad-space to business marketers during broadcast of NASCAR races. (Hanlon, 2018).


Prices method of NASCAR for its race occasions tickets is based upon the place and value of the racing occasions. Together with race events tickets, NASCAR also charge numerous service fees to its stakeholders and makes revenue. For example it charged sanctioning fees of $1-2 million per race usually in 2005.


Promotional strategy of Montefiore Medical Center Case Study Help is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races. The company is not completely relied upon its fan base for its promotion and promote through regional radio stations too. The business has also embraced the merchandising media of promotion, in which the business sells products with its logo.


NASCAR have its racing tracks in various cities in United States. The most essential tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Auto Club Speedway in California and Darlington Raceway in South Carolina. It tries to conduct its races in the majority of the cities in United States to understand across the country popularity.


Nestle people method is consisted of providing better experience to its viewers, its fan base and to all of its stakeholders. People are a crucial aspect of Montefiore Medical Center Case Study Help A marketing technique as its events are the source of entertainment for crowd. Its individuals method consists of efforts to provide better experience to its Fans, Race Drivers, Crew, Event Organizers and so on, all of which come under people technique of NASCAR.


Numerous service procedures are needed to carry out racing events in an effective method. These procedures include; correct schedule of time, plan for spectators, offering tickets, plan of space for sponsors, managing logistics etc. These all processes contribute I building NASCAR image, enhancing viewers experience and increasing fan base.

Physical Proof.

Essential physical evidences for the NASCAR includes the existence of its racing tracks, stock cars and racing occasions. In addition to it, its merchandising brand names including tee shirts, caps, goodies etc., also function as a physical proof for NASCAR.

Product Life Process Evaluation.

The racing events by NASCAR was presented on June 19, 1949. At the first stage competitors for NASCAR was low, as the competitors drove the vehicles comparable to the cars and trucks driven by common people.


After conducting its very first race successfully the business moved towards building its own tracks. The very first Montefiore Medical Center Case Study Analysis based track, specifically the Darlington Raceway track, was started in 1950 in South Carolina. It was followed by establishment of more raceways consisting of Daytona International Speedway, which was opened in 1959. After the development of racing tracks the business moved towards transmitting its races on tv in 1979. The first occasion relayed on television was flag-to-flag protection of Daytona.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 decades, he transformed NASCAR from a local Sport popular organization into one with worldwide fan base. He initiated a brand-new era of rewarding sponsorships and tv agreements for NASCAR.


The maturity duration for NASCAR began with the efforts of William France Jr., with the business having vast array of earnings sources. The company has about 500 sponsors with relaying its events in about 150 nations. The business has large number of tracks in most of the cities of United States.


The decline in the business's offerings began after 2005 with average attendance rate per race declined by 22% from 2005 to 2010 and television viewership rate decreased by 30% from 2005 to 2010. The major causes of decrease include the financial crisis of 2008, which increased the cost of reaching tracks for audiences due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Division.

The market segmentation of Montefiore Medical Center Case Study Solution can be divided into four segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Montefiore Medical Center Case Analysis is based upon the geographical presence of its tracks in numerous states and cities in United States, and the tv broadcasting of its occasions in various nations. The company has 23 tracks in about 20 states of America and has tv broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation supplies the business local along with global fan base.


The market segmentation of NASCAR is also highlydiverse based upon the gender, earnings and age of the consumer. Its existing fan base is majorly comprised of male married fans with an average age of 47 years and an earnings around $30-50 thousands. Currently NASCAR is trying to increase its target market to the young growing population and kinds. To increase the demographic segment of its market NASCAR must revise its marketing methods to draw in more age and lower its prices to enter in the marketplace section with a low average income.( htt1).


The psychological characteristics of most of the fans are rather comparable. NASCAR has a fan base with a loyalty. When in a week, NASCAR fans perceive it compulsive to buy tickets and see the races. 71% of them prefer to acquire products with a NASCAR trademark name. They are quite extrovert and are willing to mingle with other fans while racing. They desire quality racing with low price at practical area. Although Montefiore Medical Center Case Study Help has attempted to increase the quality of its racing by presenting stage racing, they likewise have tried to lower prices and make the event easier by presenting live racing.


Behavioural segmentation of Montefiore Medical Center Case Study Help is based upon the behaviour of fans in regards to viewing the race reside on the television or by entering the events. Currently, the fans preference is towards watching the race at home on tv instead of going, as the consumer experience at NASCAR tracks is not favourable along with pricey. This choice makes the rates for attendance lower than the rates for television viewers. NASCAR needs to change the behaviour of its fan base by presenting qualitative services at its tracks.

Target audience.


Among the prospective target market of Montefiore Medical Center Case Study Help was Hispanics; the young and growing population of United States. The marketplace sector has fantastic potential for NASCAR as the population was growing at a higher rate and it was anticipated to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014. The sector shows affinity with vehicle culture, however require a more focused marketing towards inviting the segment towards racing.


Kids are likewise one of the potential target market section for NASCAR, as they are more linked socially than other groups. Vehicle racing games developed by Montefiore Medical Center Case Study Solution can be a possible source of acquiring attention of kids towards NASCAR track racing. NASCAR requires more attention towards personalizing and enhancing its digital functions to draw in the kids target market.

Generation Y.
Generation Y target audience consists of those who invested 5 times more resources on discretionary costs i.e. buying tickets for racing events, than others. This big expense makes the section potential for NASCAR marketing technique of increasing its fan base. The market section is likewise simple to method as 81% of the Y Generation consumer uses Facebook every day and the usage is two times of utilizing tv and radio. The market sector views sports as an affair, rather than adherence to sport. The market sector considers NASCAR as a company doing not have in producing a multiculturalism environment. Montefiore Medical Center Case Study Help must take different actions to enhance the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing assists in taking choices regarding marketing.


It requires to make PESTLE analysis in order to understand climate or context in which NASCAR is working. PESTLE represents political, financial, social, technical, ecological and legal and is mentioned above.


Montefiore Medical Center Case Study Solution is a car racing company with having USP of high quality auto racing with a global structure. Its sector is sports team and events.


Collaborations includes distributors, suppliers and alliances of Montefiore Medical Center Case Study Solution. It is worked together with various racing groups which are participating in racing. It also worked together with Turners Sport for digital rights. NASCAR utilized to get pay check of around $15 million yearly from Turner Sports. There are number of cons behind this deal. NASCAR had to get approval from Turner Sport if it want to create its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every single video which is shoot throughout race at track.


The consumer of Montefiore Medical Center Case Study Help are its viewers. They target clients with having age of 15-60 years. Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their children and produce generational loyalty.


The direct competitors of NASCAR are Solution 1 and Moto GP. Groups usually represents sponsors in NASCAR and the medium of marketing is chauffeurs. For that reason it can be stated that chauffeurs and race cars and trucks are rivals. These chauffeurs can break Montefiore Medical Center Case Study Solution if they improved opportunity in regards to prizes and television direct exposure.

Marketing Methods.

1. Establishing and Preserving Facebook Page.
One of the possible target markets sectors for NASCAR is Hispanics which is the growing population section of U.S.A. but regrettably NASCAR had actually been unable to draw in the this targeted segment. It should establish a Facebook page containing the details regarding the races and the places of tracks to make the consumer informative about the core operations of NASCAR.
2. Developing and Updating Accounts of Secret Drivers.
NASCAR chauffeurs has a low star power as compare to players of other sports. Its ranks 7th in regards to star power (see Case Exhibition). The major reason behind it is that, the racers primarily play in groups and are unable to build a key account and keep a close contact with fans. The bad contacts with fans lead to less destination of audiences towards the racers and a low star power. Star power is an essential aspect for bring in viewers towards tracks and towards tv. The star power for the chauffeurs at NASCARA might be improved by producing and updating accounts of essential drivers by NASCARA itself. This would remove the requirement of requiring motorists to preserve their accounts and would lead to increasing fans attention towards NASCARA drivers.
3. Developing New Games and enhancing current video games for kids.
In order to attract these kids, NASCARA must enhance its existing racing games by introducing personalization in the cars i.e. altering colours, selection of speed, presenting group racing in the video game, utilizing much better graphics related to the racing tracks and introducing numerous levels in the game. All these modifications in the existing game would offer much better experience to kids.
Along with it, NASCAR needs to also construct brand-new games connected to racing like kids racing with kids characters as drivers, animation racing with racing between different cartoon characters with an option of selecting the favourite animation character for the kids. These methods would allow the company to bring in among its possible target segments.
4. Presenting multiculturalism at occasions.
Montefiore Medical Center Case Study Help events are consisted of fans with really couple of cultural diversity, due to expense of arrival in events, making it unattractive for the clients perceiving sport events as get-togethers i.e. Generation Y clients. As the Generation Y customers are a potential target audience for NASCAR, therefore the business ought to take specific steps to attract this prospective target audience. It ought to adopt methods to bring in the clients far from the tracks place with different culture. The method to do so might be offering special discount rates on tickets or free tickets to viewers originating from a specific range or from another state. It would increase multiculturalism of the fans and would make Generation Y consumers more satisfied.
5. Improving Consumer Experience at Tracks.
NASCAR must work on facilities and amenities at tracks due to the fact that on the race day viewers got disappointed. Viewers have many expectations from Montefiore Medical Center Case Study Help because in very same industry other business are offering much better services than NASCAR. IF NASCAR don't work on this problem then its fans may moved to its competitors.

Marketing Budget plan

Marketing spending plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the expense related data for the marketing methods. (See Appendix B). It can be seen that technique 5 of improving client experience at tracks would need highest preliminary financial investment and expense and method 4 of introducing multiculturalism will need most affordable initial investment with least expensive even more per year expense. The company needs to focus on the resource allocation on these techniques on the basis of its readily available resources and the potential benefits which the method would supply.
KEEP IN MIND: The worths about expense are presumed on logical basis due the lack of facts and figures associated with cost in the case research study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the external and internal factors of Montefiore Medical Center Case Study Analysis triggering the decline of television viewership rate and participation rate at tracks, the above marketing techniques are recommended to NASCAR to increase its fan base in long term. These methods would deal with internal elements like poor customer experience at tracks, inadequate social media marketing, incapable digital medias like video games, lack of culturalisms at tracks etc., in addition to with external factors like moving of fans towards other sports, demographical changes in America and altering domesticity styles.