Montefiore Medical Center Online Case Study Analysis

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Montefiore Medical Center Case Study Solution and Analysis


Montefiore Medical Center Case Study Solution (National Association for Stock Car Auto Racing) is a company performing series of Stock Vehicle racing in United States and acting as an approving body for driving the rules for Stock Cars and truck Racing. The organization was founded in 1947, by "Big Costs" France. NASCAR set up Stock Vehicle Racing events in United States with the presence of about 130000 viewers typically in 2005. It also transmitted its occasions in about 150 nations. Stock Cars And Truck Racing by NASCAR is the 2nd largest spectator sport, with highest number of sponsors. It has about 500 sponsors contributing billions of dollars in its profits. The other sources of income for Montefiore Medical Center Case Study Analysis includes; 10% of the total profits from tv rights, sanctioning fees i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed corporate culture with the non-interventionist approach. The structure of Vehicle of Tomorrow by NASCAR, with an intention of security for the motorists, brought various stress amongst the stakeholders of the sport.
Executive Summary
The interaction audit, carried out in 2010, exposed that regardless of the fact that the organisation highly rely on the communications between its stakeholders, there was no recognizable company interaction strategy. (

The audit pointed out various lacking of NASCAR in terms of lack of internal combination, absence of fan management method and absence of social and digital media of marketing.

Montefiore Medical Center Case Study Analysis viewers was extremely faithful to the sport and the brands connected with the NASCAR, making it appealing for sponsors and business marketers.

Issue Statement.

The company is currently facing the issue of decreasing rates of participation at racing tracks and rates of television viewers. This can put a significant influence on its profits from sponsors, media rights, and from other sources of income.

Situational Analysis.

Although the company was quite successful till 2005 with its standard marketing techniques, but soon after 2005 the business starts facing different problems including decrease of its fan base. Numerous external in addition to internal factors are accountable for the decrease. Internal elements consist of; insufficient financial investment in social networks and other digital medias of.

Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and create generational commitment. Other difficulties for NASCAR consists of the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, and so on.

SWOT Analysis.


In SWOT analysis, strengths defined as business's qualities which are different from its rivals. These are company's core proficiencies on which business efficiency or business success based upon. Montefiore Medical Center Case Study Help core competencies includes it has rights of dictating guidelines as sanctioning body. Rules and guidelines regarding expert stock car racing are determined by NASCAR like if any group with needed skills and resources can enter into races by following rules and guidelines determined by NASCAR. NASCAR has monopoly it this element. Its strengths likewise includes that it has title of second largest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were used to relay in more than 150 nations around the globe with more than $56 million profits. The primary sources of their profits come from tv rights, approving charges, sponsorship and licensing. It has longest season of 10 months and having ownership of three national series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise large resource of fans and business sponsors. Since of most significant brand loyalty of fans towards brand names marketed by NASCAR, all the occasions of NASCAR are sponsored by corporates. (See Appendix A).


Weaknesses of NASCAR includes its close culture which is non collective. Montefiore Medical Center Case Study Solution develops Automobile of Tomorrow without partnership so result is that motorists did not like that principle. It was also found that NASCAR had no effective method for company communication.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external factors which can be favourable to company or the external elements on which company is having competitive advantage. NASCAR usually utilized to depend on conventional media sources like local newspaper for promotion of its sports. Typically these standard media sources attempt to cover their house team and specific kind of occasions. NASCAR also familiarized from these conventional media outlets that sport was challenging to cover. Media landscape likewise altered from standard to digital landscape. Newspapers failed. NASCAR can deal with its abilities to get optimal possible benefits from this brand-new digital landscape. NASCAR have underinvestment in digital resources. So it can capitalize in digital and social media to get its benefits. Digital rights of NASCAR were also offered to Turner Sports. NASCAR used to make money check of around $15 million each year from Turner Sports. There are number of cons behind this offer. For instance Montefiore Medical Center Case Study Help had to get approval from Turner Sport if it want to create its Facebook page, twitter account or perhaps mobile application. Turner Sport also had rights of every video which is shoot during race at track. Then they are needed to pay licensing costs to Turner Sport, if media sources like papers, publications and cable channels want to publish videos of races on their respective pages. So NASCAR can work on conditions and attempt to negotiate with Turner Sports to get maximum advantages of it. Star power plays very important role in producing earnings from every sport. Nevertheless it was kept in mind that Montefiore Medical Center Case Study Solution is lagging in this area i.e. star power. When sports fans were asked concerning popular celebs and stars then NASCAR motorist was not discovered even in leading twenty reactions. NASCAR can put efforts in this area too for earnings generation. They need to direct their drivers that how they can end up being sport stars. Four strategic focuses which are generated by research study group can likewise be functioned as chance for NESCAR. These 4 strategic focuses compares and analysis Montefiore Medical Center Case Study Help strategies.


Economic down turn was experienced in late 2000 which can be danger for NASCAR due to the fact that if there is financial down turn then people would be having less return on investment. Economic down turn likewise results in boost fuel costs which likewise impacted NASCAR. Now if NASCAR make substantial financial investments in new segments which are based on brand-new clients then it may face negative remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a model that is used to evaluate industry in which business is working. It helps in determining what are strengths and weakness of any particular industry. It recommend that every industry is various from one another. It is important to comprehend industry in which business is working because NASCAR's bottom line i.e. net earnings is greatly depends upon this. There are 5 forces that are used to recognize success, strength and appearance of Montefiore Medical Center Case Study Solution organisation.

Competitive Competition

This force indicates ability of rivals. Groups usually represents sponsors in NASCAR and the medium of advertising is chauffeurs. Therefore it can be said that drivers and race cars are competitors. These drivers can go against NASCAR if they improved opportunity in terms of rewards and television direct exposure. Then viewers can shift to those other fascinating cars and trucks and motorists, if viewers take pleasure in other race automobiles and motorists more than NASCAR. NASCAR might be having risk from its two direct rivals that is Formula 1 and Moto GP. They require to develop competitive benefits for chauffeurs so they do not move to other competitors.
Swot Analysis
Provider Power

If business shifts from one supplier to another, the provider power shows the number of suppliers are available in market and what is the cost associated with supplier. In this industry there is supply monopoly because chauffeurs with needed skills and resources are restricted.

Purchaser Power

In the case of NASCAR clients are its viewers. Audiences can change to other competitors quickly since audiences will having low changing expense.

Danger of Replacement

Substitutes are referred as alternatives. The alternatives in this case can be other entertainment indicates like viewers can shift to other sports. So there are wide range of replacements are available in this situation which recommends that threat of alternative is high.

Risk of New Entry

In the case of NASCAR hazard of brand-new entry is low. They need to develop cars and racing tracks and also needs to pay large amount to motorists for changing.

PESTEL Analysis


As NASCAR is working in different markets so it requires to face different guidelines. It is also noted that NASCAR has dealt with increased analysis regarding regulatory. Every government has different top priority so NASCAR has actually to be prepared for it as top priority can be shifted to other sector.


Financial elements consists of taxation rate, currency exchange rate, economic performance of that particular company, conditions of labour market, inflation rate and so on. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its competitors can be impacted. NASCAR can utilize abilities of employees to develop brand-new chances and improve existing chances.


Each has various social values and standards. It assists in understanding regarding society and preference of clients.


Technology has influence on nearly every company. It consists of innovation in business method. In this case of Montefiore Medical Center Case Study Help it can be noted that business are heavily investing for research and development. NASCAR ought to also work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays an important function in every country due to the fact that every nation has various legal terms and conditions. Montefiore Medical Center Case Study Help requires to be ensure that they safeguard their legal rights in every county so any company does not harm to its legal rights.


Environmental aspects are likewise important for each service. Due to the fact that normally federal governments don't permit those company which can hurt to environment. These ecological elements consists of laws concerning contamination, environment modification, safe waste disposal, policies relating to insurance coverage and so on. NASCAR requires to make sure that its cars are not producing pollution more than acceptable level.

7 P's of Marketing


The products of Montefiore Medical Center Case Study Help in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving guidelines for races and ad-space to corporate marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Prices strategy of NASCAR for its race events tickets is based upon the location and significance of the racing events. Along with race events tickets, NASCAR likewise charge numerous service fees to its stakeholders and makes profits. For example it charged approving fees of $1-2 million per race on average in 2005.


Advertising strategy of NASCAR is highly based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in most of the cities in United States to grasp nationwide appeal.


Nestle people technique is consisted of providing much better experience to its audiences, its fan base and to all of its stakeholders. People are an essential element of Montefiore Medical Center Case Study Solution A marketing strategy as its occasions are the source of home entertainment for crowd. Its people strategy includes efforts to provide better experience to its Fans, Race Drivers, Crew, Event Organizers and so on, all of which come under people strategy of NASCAR.


Numerous service processes are required to carry out racing events in an effective method. These processes consist of; proper schedule of time, arrangement for viewers, selling tickets, plan of space for sponsors, handling logistics etc. These all processes contribute I building NASCAR image, enhancing viewers experience and increasing fan base.

Physical Evidence.

Most important physical proofs for the NASCAR includes the presence of its racing tracks, stock vehicles and racing events. In addition to it, its merchandising brand names including t-shirts, caps, goodies etc., likewise function as a physical evidence for NASCAR.

Item Life Process Assessment.

The racing events by Montefiore Medical Center Case Study Analysis was presented on June 19, 1949. The very first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the very first stage competition for NASCAR was low, as the competitors drove the cars similar to the vehicles driven by regular people.


The first NASCAR based track, particularly the Darlington Raceway track, was started in 1950 in South Carolina. After the development of racing tracks the company moved towards broadcasting its races on tv in 1979.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 years, he changed NASCAR from a local Sport popular company into one with worldwide fan base. He started a new period of lucrative sponsorships and television agreements for NASCAR.


The maturity period for NASCAR began with the efforts of William France Jr., with the business having large range of income sources. The company has about 500 sponsors with relaying its occasions in about 150 nations. The company has a great deal of tracks in most of the cities of United States.


The decline in the business's offerings began after 2005 with average presence rate per race decreased by 22% from 2005 to 2010 and television viewership rate declined by 30% from 2005 to 2010. The major reasons for decrease consist of the monetary crisis of 2008, which increased the cost of arriving at tracks for viewers due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Segmentation.

The market division of Montefiore Medical Center Case Study Analysis can be divided into four sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Montefiore Medical Center Case Solution is based upon the geographical presence of its tracks in numerous states and cities in United States, and the television broadcasting of its events in numerous countries. The company has 23 tracks in about 20 states of America and has television broadcast through numerous Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation offers the company local in addition to international fan base.


The demographic segmentation of Montefiore Medical Center Case Study Help is also highlydiverse based upon the gender, income and age of the consumer. To increase the market section of its market NASCAR must revise its marketing methods to draw in more age groups and lower its costs to go into in the market section with a low average income.


The mental qualities of the majority of the fans are quite similar. NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to acquire tickets and see the races once in a week. 71% of them choose to buy items with a NASCAR trademark name. They are rather extrovert and are willing to mingle with other fans while racing. They want quality racing with low price at practical place. Although Montefiore Medical Center Case Study Solution has attempted to increase the quality of its racing by presenting stage racing, they also have actually attempted to lower rates and make the occasion easier by introducing live racing.


Behavioural segmentation of Montefiore Medical Center Case Study Help is based upon the behaviour of fans in regards to seeing the race survive on the television or by going in the events. Currently, the fans choice is towards enjoying the race in your home on television instead of going, as the client experience at NASCAR tracks is not favourable as well as pricey. This choice makes the rates for attendance lower than the rates for tv audiences. NASCAR has to alter the behaviour of its fan base by presenting qualitative services at its tracks.

Target Market.


One of the potential target market of NASCAR was Hispanics; the young and growing population of United States. The market segment has fantastic potential for NASCAR as the population was growing at a greater rate and it was expected to become thrice after forty years and the segment has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are also one of the possible target market section for NASCAR, as they are more connected socially than other groups. Car racing games developed by Montefiore Medical Center Case Study Analysis can be a possible source of acquiring attention of kids towards NASCAR track racing. NASCAR requires more attention towards customizing and enhancing its digital features to bring in the kids target market.

Generation Y.
Generation Y target market includes those who spent 5 times more resources on discretionary costs i.e. buying tickets for racing occasions, than others. This huge expenditure makes the segment potential for NASCAR marketing method of increasing its fan base. The marketplace section is also simple to method as 81% of the Y Generation customer uses Facebook every day and the usage is two times of using tv and radio. The marketplace sector views sports as a get-together, instead of adherence to sport. The marketplace sector considers NASCAR as an organization doing not have in creating a multiculturalism atmosphere. Montefiore Medical Center Case Study Solution must take different steps to enhance the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing helps in taking decisions regarding marketing.


It needs to make PESTLE analysis in order to understand environment or context in which NASCAR is working. PESTLE stands for political, financial, social, technical, legal and environmental and is stated above.


NASCAR is a car racing company with having USP of high quality vehicle racing with a worldwide structure. Its sector is sports team and occasions. Its target market is males in the age of 15-60 years. Company has actually closed corporate culture and having non-interventionist technique.


Collaborations consists of distributors, providers and alliances of NASCAR. NASCAR used to get pay check of around $15 million yearly from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to develop its Facebook page, twitter account or even mobile application.


The consumer of Montefiore Medical Center Case Study Solution are its viewers. They target consumers with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and create generational loyalty.


The direct rivals of NASCAR are Formula 1 and Moto GP. Teams usually represents sponsors in NASCAR and the medium of marketing is chauffeurs. It can be said that drivers and race cars and trucks are competitors. These motorists can go against Montefiore Medical Center Case Study Solution if they got better chance in terms of rewards and television exposure.

Marketing Techniques.

1. Establishing and Preserving Facebook Page.
One of the potential target markets sectors for NASCAR is Hispanics which is the growing population sector of USA however unfortunately NASCAR had been unable to draw in the this targeted sector. It ought to establish a Facebook page containing the information regarding the races and the areas of tracks to make the customer helpful about the core operations of NASCAR.
2. Developing and Updating Accounts of Key Drivers.
Montefiore Medical Center Case Study Analysis drivers has a low star power as compare to gamers of other sports. The bad contacts with fans result in less attraction of viewers towards the racers and a low star power. Star power is a crucial aspect for attracting audiences towards tracks and towards television.
3. Establishing New Games and improving present games for kids.
Kids invested most of their time on playing video games and using smartphones. However sadly, kids playing NASCARA have a worst experience of playing its video games. As an outcome, they are less brought in towards the sport. In order to attract these kids, NASCARA must enhance its current racing video games by introducing customization in the vehicles i.e. altering colours, selection of speed, introducing group racing in the video game, using better graphics associated with the racing tracks and presenting different levels in the game. All these modifications in the current game would offer better experience to kids.
In addition to it, NASCAR must likewise build brand-new games associated with racing like kids racing with kids characters as drivers, animation racing with racing between different animation characters with an option of choosing the favourite cartoon character for the kids. These techniques would allow the company to bring in one of its prospective target sectors.
4. Introducing multiculturalism at occasions.
NASCAR occasions are comprised of fans with really couple of cultural variety, due to cost of arrival in occasions, making it unsightly for the clients perceiving sport events as social events i.e. Generation Y clients. As the Generation Y customers are a possible target market for NASCAR, for that reason the company ought to take specific measures to attract this potential target market.
5. Improving Customer Experience at Tracks.
NASCAR should work on facilities and facilities at tracks due to the fact that on the race day audiences got disappointed. Viewers have numerous expectations from Montefiore Medical Center Case Study Help due to the fact that in very same market other business are offering better services than NASCAR. IF NASCAR don't work on this concern then its fans might moved to its competitors.

Marketing Spending plan

Marketing budget made on the basis of the above strategies for the duration of 5 years from 2011 to 2015, reveals the cost associated data for the marketing techniques. (See Appendix B). It can be seen that strategy 5 of enhancing customer experience at tracks would require greatest initial financial investment and cost and method 4 of presenting multiculturalism will require lowest preliminary investment with most affordable even more per year expense. The company ought to prioritize the resource allotment on these methods on the basis of its readily available resources and the prospective benefits which the strategy would provide.
KEEP IN MIND: The values about cost are assumed on rational basis due the absence of realities and figures connected to cost in the event study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the external and internal aspects of Montefiore Medical Center Case Study Help triggering the decrease of television viewership rate and presence rate at tracks, the above marketing strategies are suggested to NASCAR to increase its fan base in long run. These techniques would cope with internal aspects like poor client experience at tracks, insufficient social networks marketing, incapable digital medias like video games, lack of culturalisms at tracks etc., as well as with external aspects like shifting of fans towards other sports, demographical modifications in America and altering family life styles.