Notel A Speak To Me Online Case Study Analysis

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Notel A Speak To Me Case Study Solution & Analysis


Notel A Speak To Me Case Study Help (National Association for Stock Automobile Automobile Racing) is a company performing series of Stock Automobile racing in United States and functioning as an approving body for driving the rules for Stock Car Racing. The organization was established in 1947, by "Big Costs" France. NASCAR arrange Stock Vehicle Racing events in United States with the existence of about 130000 viewers typically in 2005. It also transmitted its occasions in about 150 countries. Stock Car Racing by NASCAR is the 2nd biggest viewer sport, with greatest number of sponsors. It has about 500 sponsors contributing billions of dollars in its earnings. The other sources of revenue for Notel A Speak To Me Case Study Help includes; 10% of the overall revenue from television rights, approving costs i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed corporate culture with the non-interventionist technique. However this non collaborative method brings stress in the sport. The building of Cars and truck of Tomorrow by Notel A Speak To Me Case Study Solution, with an objective of safety for the chauffeurs, brought numerous tensions amongst the stakeholders of the sport.
Executive Summary
The interaction audit, conducted in 2010, exposed that regardless of the truth that the company highly rely on the interactions between its stakeholders, there was no identifiable business communication technique. (

The audit explained various doing not have of NASCAR in regards to lack of internal combination, absence of fan management technique and lack of digital and social media of marketing. The business has complex environment with independent tracks, groups and chauffeurs. This structure with closed business culture bring various obstacles in speeding up a modification. Other partners in environment includes the media networks i.e. television and radio, and business online marketers.

Notel A Speak To Me Case Study Help viewers was extremely devoted to the sport and the brand names associated with the NASCAR, making it appealing for sponsors and business online marketers.

Problem Statement.

The business is presently facing the problem of decreasing rates of presence at racing tracks and rates of television audiences. This can put a considerable impact on its revenues from sponsors, media rights, and from other sources of revenue.

Situational Analysis.

The business was rather successful till 2005 with its traditional marketing methods, but soon after 2005 the company starts facing different issues consisting of decline of its fan base. A number of external in addition to internal elements are accountable for the decline. Internal elements consist of; insufficient financial investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with an average age of 47, which passes their fandom to their youngsters and produce generational commitment. Other difficulties for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


NASCAR core competencies includes it has rights of determining guidelines as approving body. Rules and regulations regarding expert stock automobile racing are determined by NASCAR like if any group with required abilities and resources can enter into races by following guidelines and guidelines dictated by NASCAR. All the events of NASCAR are sponsored by corporates because of biggest brand name loyalty of fans towards brands marketed by Notel A Speak To Me Case Study Help.

Weak points.

Weak Points in SWOT Analysis are thought about as external factors. Weak points consists of the aspects that stops business to perform at needed level of efficiency. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist method. They typically utilized to form guidelines and other required processes without intervention of others which leads to poor collaboration. For instance NASCAR develops Cars and truck of Tomorrow without cooperation so result is that motorists did not like that idea. As this is racing sport so covering of sports by media is also hard. It was also discovered that NASCAR had no effective strategy for organisation interaction. If it happened off track, they don't understand how to handle problem. Ineffective company communication leads to that they don't have clear instructions for their long term goals. They don't know that where they want to see this sport in future.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external aspects which can be favourable to company or the external elements on which company is having competitive advantage. NASCAR typically used to count on standard media sources like local newspaper for promotion of its sports. Normally these conventional media sources try to cover their house team and specific kind of events. NASCAR also familiarized from these conventional media outlets that sport was challenging to cover. Media landscape likewise changed from traditional to digital landscape. Papers went out of business. NASCAR can deal with its abilities to get maximum possible benefits from this new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in digital and social media to get its benefits. Digital rights of NASCAR were likewise offered to Turner Sports. NASCAR used to earn money check of around $15 million every year from Turner Sports. There are number of cons behind this offer. For instance Notel A Speak To Me Case Study Analysis had to get approval from Turner Sport if it want to develop its Facebook page, twitter account or perhaps mobile application. Turner Sport also had rights of every single video which is shoot throughout race at track. Then they are required to pay licensing fees to Turner Sport, if media sources like newspapers, magazines and cable television channels want to publish videos of races on their respective pages. So NASCAR can work on conditions and terms and attempt to work out with Turner Sports to get maximum benefits of it. Star power plays really essential function in creating revenues from every sport. It was kept in mind that NASCAR is lagging in this location i.e. star power. When sports fans were asked relating to popular stars and stars then NASCAR motorist was not found even in top twenty actions. So NASCAR can put efforts in this location too for revenue generation. They should direct their drivers that how they can become sport stars. 4 strategic focuses which are created by research study team can also be functioned as chance for NESCAR. These four tactical focuses compares and analysis Notel A Speak To Me Case Study Solution techniques.


Economic down turn was experienced in late 2000 which can be hazard for NASCAR since if there is economic down turn then people would be having less return on financial investment. Economic down turn also results in increase fuel rates which also impacted NASCAR. Now if NASCAR make substantial investments in new sections which are based on new customers then it might deal with negative remarks from its core fan base.

Porter's Five Forces Analysis

Porter's 5 forces is a model that is utilized to analyse industry in which business is working. It helps in determining what are strengths and weak point of any specific industry. It recommend that every market is different from one another. Since NASCAR's bottom line i.e. net earnings is greatly depends on this, it is important to understand industry in which company is working. There are 5 forces that are used to recognize success, strength and attractiveness of Notel A Speak To Me Case Study Analysis organisation.

Competitive Rivalry

These motorists can go versus NASCAR if they got better opportunity in terms of prizes and tv direct exposure. If viewers delight in other race cars and motorists more than NASCAR then audiences can shift to those other fascinating cars and trucks and chauffeurs. NASCAR could be having risk from its two direct rivals that is Solution 1 and Moto GP.
Swot Analysis
Provider Power

The provider power shows the number of suppliers are offered in market and what is the expense associated with provider if company shifts from one supplier to another. In this market there is supply monopoly since chauffeurs with required skills and resources are limited.

Purchaser Power

This force is regarding to customers that is it easy for clients to shift to other items. If there is more switching cost is associated then consumers are less most likely to switch. When it comes to NASCAR clients are its viewers. Since audiences will having low switching expense, viewers can switch to other rivals quickly.

Danger of Replacement

Substitutes are referred as options. The substitutes in this case can be other home entertainment means like audiences can shift to other sports. There are wide variety of alternatives are available in this situation which recommends that risk of alternative is high.

Threat of New Entry

In the case of NASCAR danger of new entry is low. They need to build vehicles and racing tracks and likewise needs to pay large amount to chauffeurs for changing.

PESTEL Analysis


It can not be concluded from case study that there would be modification in resource allocations. NASCAR had actually got benefit from lower tax policies which results in increasing in earnings. They made heavy investments in the research and development. As NASCAR is working in numerous markets so it needs to deal with various regulations. It is also kept in mind that Notel A Speak To Me Case Study Solution has actually dealt with increased analysis regarding regulative. Every government has various top priority so NASCAR has to be prepared for it as top priority can be moved to other sector.


Economic elements includes taxation rate, currency exchange rate, economic performance of that specific business, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its competitors can be affected. NASCAR can leverage capabilities of employees to create new opportunities and enhance existing chances.


Every society is various from each other. Each has different social worths and standards. It assists in understanding concerning society and choice of customers. Social elements consists of traditions, culture, mindsets towards particular services and products, demographics, standards, interests and so on. It can be concluded that marketing through other methods rather than traditional (i.e. newspaper) can be chosen in this society.


In this case of NASCAR it can be noted that companies are heavily spending for research and advancement. NASCAR should also work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Legal plays a crucial function in every country since every nation has different legal terms and conditions. Notel A Speak To Me Case Study Help needs to be make certain that they safeguard their legal rights in every county so any business does not hurt to its legal rights.


Ecological aspects are also crucial for every single company. Due to the fact that generally federal governments do not permit those company which can harm to environment. These environmental elements consists of laws concerning contamination, climate change, safe waste disposal, policies concerning insurance etc. NASCAR needs to ensure that its cars are not generating contamination more than acceptable level.

7 P's of Marketing


The items of Notel A Speak To Me Case Study Help in its item portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving rules for races and ad-space to corporate marketers during broadcast of NASCAR races. (Hanlon, 2018).


Prices strategy of NASCAR for its race occasions tickets is based upon the venue and importance of the racing events. Along with race events tickets, NASCAR likewise charge numerous service charge to its stakeholders and earns revenue. It charged sanctioning costs of $1-2 million per race on average in 2005.


Promotional strategy of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in numerous cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in most of the cities in United States to comprehend across the country appeal.


Nestle people method is comprised of providing much better experience to its viewers, its fan base and to all of its stakeholders. People are an important element of Notel A Speak To Me Case Study Solution A marketing method as its events are the source of entertainment for crowd. Its people strategy includes efforts to provide much better experience to its Fans, Race Drivers, Crew, Event Organizers etc., all of which come under individuals method of NASCAR.


Numerous organisation procedures are required to conduct racing events in an efficient method. These processes include; proper schedule of time, arrangement for viewers, offering tickets, arrangement of space for sponsors, handling logistics and so on. These all processes contribute I constructing NASCAR image, enhancing viewers experience and increasing fan base.

Physical Proof.

Crucial physical proofs for the NASCAR includes the presence of its racing tracks, stock automobiles and racing occasions. Along with it, its merchandising brand names including t-shirts, caps, goodies and so on, also serve as a physical evidence for NASCAR.

Item Life Cycle Assessment.

The racing occasions by NASCAR was presented on June 19, 1949. At the very first stage competitors for NASCAR was low, as the rivals drove the vehicles comparable to the vehicles driven by common individuals.


The very first NASCAR based track, specifically the Darlington Raceway track, was initiated in 1950 in South Carolina. After the growth of racing tracks the company moved towards broadcasting its races on tv in 1979.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he transformed NASCAR from a regional Sport popular organization into one with worldwide fan base. He started a new age of lucrative sponsorships and television agreements for NASCAR.


The maturity period for NASCAR began with the efforts of William France Jr., with the company having wide range of revenue sources. The business has about 500 sponsors with broadcasting its events in about 150 countries. The company has a great deal of tracks in the majority of the cities of United States.


The decline in the business's offerings started after 2005 with average participation rate per race declined by 22% from 2005 to 2010 and television viewership rate decreased by 30% from 2005 to 2010. The major reasons for decrease include the financial crisis of 2008, which increased the expense of reaching tracks for viewers due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Division.

The marketplace division of Notel A Speak To Me Case Study Analysis can be divided into 4 segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Notel A Speak To Me Case Solution is based upon the geographical presence of its tracks in numerous states and cities in United States, and the television broadcasting of its events in various nations. The business has 23 tracks in about 20 states of America and has television broadcast through numerous Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical division provides the company regional along with global fan base.


The demographic division of NASCAR is also highlydiverse based upon the gender, earnings and age of the customer. Its existing fan base is majorly consisted of male married fans with an average age of 47 years and an income around $30-50 thousands. However presently NASCAR is attempting to increase its target market to the young growing population and kinds as well. To increase the demographic section of its market NASCAR must revise its marketing methods to attract more age groups and lower its rates to enter in the market segment with a low typical income.( htt1).


The mental characteristics of most of the fans are quite comparable. NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to acquire tickets and see the races once in a week. 71% of them prefer to buy products with a NASCAR brand. They are rather extrovert and want to join other fans while racing. They desire quality racing with low rate at convenient area. NASCAR has attempted to increase the quality of its racing by introducing stage racing, they also have actually tried to lower prices and make the occasion more convenient by introducing live racing.


Behavioural segmentation of Notel A Speak To Me Case Study Help is based upon the behaviour of fans in terms of viewing the race reside on the tv or by entering the occasions. Currently, the fans preference is towards seeing the race in the house on television instead of going, as the consumer experience at NASCAR tracks is not favourable along with pricey. This preference makes the rates for attendance lower than the rates for television viewers. NASCAR needs to alter the behaviour of its fan base by presenting qualitative services at its tracks.

Target Market.


One of the potential target market of NASCAR was Hispanics; the young and growing population of United States. The market segment has great prospective for NASCAR as the population was growing at a higher rate and it was expected to become thrice after forty years and the section has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are also one of the possible target market segment for NASCAR, as they are more linked socially than other groups. Automobile racing video games established by Notel A Speak To Me Case Study Solution can be a possible source of getting attention of kids towards NASCAR track racing. NASCAR needs more attention towards tailoring and enhancing its digital features to attract the kids target market.

This big expense makes the section potential for NASCAR marketing strategy of increasing its fan base. The market segment considers NASCAR as an organization doing not have in developing a multiculturalism environment. NASCAR should take different steps to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking choices concerning marketing. These 5 C's requirements to be evaluated properly for taking any marketing decision. These 5 C's represent Climate, Business, Collaborators, Clients and Competitors.


It requires to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE means political, financial, social, technical, legal and ecological and is stated above.


Notel A Speak To Me Case Study Analysis is an automobile racing business with having USP of high quality automobile racing with a worldwide structure. Its sector is sports team and occasions.


Collaborations includes suppliers, suppliers and alliances of Notel A Speak To Me Case Study Analysis. It is worked together with various racing teams which are participating in racing. It also worked together with Turners Sport for digital rights. NASCAR used to earn money check of around $15 million yearly from Turner Sports. There are variety of cons behind this deal. For example NASCAR needed to get approval from Turner Sport if it want to create its Facebook page, twitter account and even mobile application. Turner Sport likewise had rights of every single video which is shoot throughout race at track.


The consumer of Notel A Speak To Me Case Study Solution are its viewers. They target consumers with having age of 15-60 years. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and produce generational loyalty.


Groups generally represents sponsors in NASCAR and the medium of marketing is drivers. These chauffeurs can go versus NASCAR if they got much better opportunity in terms of rewards and tv exposure.

Marketing Strategies.

1. Establishing and Keeping Facebook Page.
One of the potential target markets sectors for NASCAR is Hispanics which is the growing population section of USA but sadly NASCAR had been not able to bring in the this targeted section. In order to bring in the young growing generation the NASCAR ought to market by utilizing social media like Facebook. It ought to develop a Facebook page including the information relating to the races and the places of tracks to make the customer helpful about the core operations of Notel A Speak To Me Case Study Help. It ought to also upgrade its Facebook page on day-to-day basis to provide information about its approaching events. This would make the target market segment more helpful about the business and would lead to attracting large fans base.
2. Developing and Upgrading Accounts of Secret Drivers.
NASCAR drivers has a low star power as compare to players of other sports. Its ranks 7th in regards to star power (see Case Exhibit). The significant reason behind it is that, the racers mainly play in groups and are not able to construct a key account and keep a close contact with fans. The poor contacts with fans result in less tourist attraction of audiences towards the racers and a low star power. Star power is an important aspect for attracting audiences towards tracks and towards tv. The star power for the chauffeurs at NASCARA could be improved by developing and updating accounts of crucial chauffeurs by NASCARA itself. This would remove the requirement of requiring drivers to preserve their accounts and would lead to increasing fans attention towards NASCARA drivers.
3. Developing New Games and improving current video games for kids.
In order to draw in these kids, NASCARA ought to enhance its current racing video games by introducing personalization in the automobiles i.e. altering colours, choice of speed, presenting group racing in the game, utilizing better graphics related to the racing tracks and introducing different levels in the game. All these modifications in the existing game would offer much better experience to kids.
Together with it, NASCAR needs to likewise construct brand-new games connected to racing like kids racing with kids characters as motorists, cartoon racing with racing in between various animation characters with a choice of choosing the favourite cartoon character for the kids. These methods would enable the company to attract one of its possible target segments.
4. Introducing multiculturalism at events.
Notel A Speak To Me Case Study Help events are consisted of fans with extremely few cultural diversity, due to cost of arrival in occasions, making it unsightly for the consumers viewing sport occasions as affairs i.e. Generation Y consumers. As the Generation Y clients are a prospective target market for NASCAR, therefore the business ought to take specific procedures to attract this possible target audience. It should embrace methods to bring in the clients far from the tracks location with various culture. The method to do so could be providing special discount rates on tickets or totally free tickets to audiences coming from a particular range or from another state. It would increase multiculturalism of the fans and would make Generation Y clients more satisfied.
5. Improving Customer Experience at Tracks.
Since on the race day audiences got disappointed, NASCAR ought to work on facilities and facilities at tracks. Viewers have lots of expectations from NASCAR because in exact same industry other companies are offering better services than NASCAR. Then its fans might shifted to its rivals, if NASCAR don't work on this issue. According to fans there were not appropriate centers were available as compare to other sports service providers. So NASCAR ought to ensure that it offer adequate centers that includes cleaned up washrooms, comfortable seating plan. They must also offer WIFI services and accessibility of charge card throughout that track. It ought to be also make certain that there suffice jumbo turns positioned at all required locations. There must be likewise food stalls that offer quality food to viewers. In this method viewers will be having pleasant experience at the day of event. (See Appendix B).

Marketing Budget

Marketing spending plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, shows the expense associated information for the marketing methods. (See Appendix B). It can be seen that technique 5 of improving consumer experience at tracks would need greatest preliminary financial investment and expense and method 4 of introducing multiculturalism will need most affordable initial financial investment with lowest even more annually cost. The company ought to focus on the resource allotment on these methods on the basis of its available resources and the potential advantages which the strategy would provide.
KEEP IN MIND: The values about expense are assumed on reasonable basis due the absence of figures and facts connected to cost in the case research study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the external and internal aspects of Notel A Speak To Me Case Study Help triggering the decline of tv viewership rate and attendance rate at tracks, the above marketing strategies are suggested to NASCAR to increase its fan base in long term. These techniques would handle internal factors like bad customer experience at tracks, insufficient social networks marketing, incapable digital medias like video games, lack of culturalisms at tracks etc., as well as with external aspects like shifting of fans towards other sports, demographical changes in America and changing domesticity styles.