Notel A Speak To Me Online Case Study Solution

Home >> Business >> Notel A Speak To Me

Notel A Speak To Me Case Study Solution & Analysis


Notel A Speak To Me Case Study Solution (National Association for Stock Automobile Car Racing) is a company conducting series of Stock Car racing in United States and acting as a sanctioning body for driving the guidelines for Stock Vehicle Racing. The company was founded in 1947, by "Big Bill" France. NASCAR set up Stock Cars and truck Racing occasions in United States with the existence of about 130000 viewers usually in 2005. It likewise transmitted its events in about 150 nations. Stock Car Racing by NASCAR is the second largest viewer sport, with greatest number of sponsors. It has about 500 sponsors contributing billions of dollars in its earnings. The other sources of profits for Notel A Speak To Me Case Study Solution consists of; 10% of the total revenue from television rights, sanctioning charges i.e. $1-2 million per race, and licencing NASCAR brand name to companies.

NASCAR has a closed business culture with the non-interventionist method. This non collective approach brings tensions in the sport. The structure of Automobile of Tomorrow by Notel A Speak To Me Case Study Solution, with an objective of security for the motorists, brought numerous tensions among the stakeholders of the sport.
Executive Summary
The communication audit, conducted in 2010, exposed that in spite of the truth that the organisation extremely rely on the interactions in between its stakeholders, there was no identifiable company interaction method. (

The audit explained numerous lacking of NASCAR in terms of lack of internal combination, lack of fan management technique and lack of social and digital media of marketing. The business has intricate environment with independent tracks, groups and motorists. This structure with closed corporate culture bring numerous difficulties in speeding up a modification. Other partners in ecosystem consists of the media networks i.e. television and radio, and corporate online marketers.

Notel A Speak To Me Case Study Solution viewers was extremely devoted to the sport and the brand names associated with the NASCAR, making it appealing for sponsors and corporate marketers.

Problem Statement.

The company is currently facing the problem of declining rates of presence at racing tracks and rates of television audiences. This can put a significant effect on its profits from sponsors, media rights, and from other sources of profits.

Situational Analysis.

The company was rather effective till 2005 with its traditional marketing strategies, but quickly after 2005 the company starts dealing with numerous problems consisting of decrease of its fan base. A number of external along with internal factors are responsible for the decrease. Internal factors consist of; insufficient financial investment in social networks and other digital medias of.

Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their children and create generational commitment. Other obstacles for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience allowing access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, and so on.

SWOT Analysis.


NASCAR core proficiencies includes it has rights of determining rules as sanctioning body. Regulations and rules regarding expert stock car racing are determined by NASCAR like if any team with required skills and resources can get in into races by following rules and policies determined by NASCAR. All the events of NASCAR are sponsored by corporates due to the fact that of greatest brand name loyalty of fans towards brands promoted by Notel A Speak To Me Case Study Solution.

Weak points.

Weaknesses in SWOT Analysis are thought about as external factors. Weaknesses includes the factors that stops company to carry out at required level of performance. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist method. They generally utilized to form rules and other required procedures without intervention of others which results in bad cooperation. For instance NASCAR develops Car of Tomorrow without partnership so result is that motorists did not like that principle. As this is racing sport so covering of sports by media is also challenging. It was also discovered that NASCAR had no reliable method for organisation interaction. They do not understand how to manage concern if it took place off track. Ineffective company communication results in that they don't have clear direction for their long term objectives. They don't understand that where they want to see this sport in future.
Porter's 5 Forces Analysis

Opportunities in SWOT analysis are external aspects which can be beneficial to business or the external elements on which company is having competitive benefit. NASCAR usually utilized to depend on conventional media sources like regional newspaper for promotion of its sports. Normally these conventional media sources attempt to cover their home team and certain sort of occasions. NASCAR also familiarized from these conventional media outlets that sport was hard to cover. Media landscape also altered from conventional to digital landscape. Newspapers went out of business. NASCAR can deal with its capabilities to get maximum possible benefits from this brand-new digital landscape. NASCAR have underinvestment in digital resources. So it can capitalize in digital and social media to get its advantages. Digital rights of NASCAR were likewise sold to Turner Sports. NASCAR utilized to get pay check of around $15 million every year from Turner Sports. There are number of cons behind this deal. NASCAR had to get approval from Turner Sport if it desire to create its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of each and every single video which is shoot during race at track. If media sources like newspapers, publications and cable channels wish to post videos of races on their respective pages then they are needed to pay licensing charges to Turner Sport. NASCAR can work on terms and conditions and try to negotiate with Turner Sports to get maximum advantages of it. Star power plays extremely important function in creating earnings from every sport. Nevertheless it was kept in mind that Notel A Speak To Me Case Study Analysis is lagging in this area i.e. star power. For instance when sports fans were asked relating to popular celebrities and stars then NASCAR chauffeur was not found even in top twenty actions. NASCAR can put efforts in this area too for revenue generation. They need to guide their motorists that how they can end up being sport stars. 4 tactical focuses which are created by research team can also be worked as opportunity for NESCAR. These four strategic focuses compares and analysis Notel A Speak To Me Case Study Analysis methods.


Economic down turn was experienced in late 2000 which can be hazard for NASCAR due to the fact that if there is financial down turn then individuals would be having less return on financial investment. Economic down turn likewise results in increase fuel costs which likewise affected NASCAR. Now if NASCAR make considerable investments in brand-new segments which are based on brand-new customers then it may face unfavorable remarks from its core fan base.

Porter's Five Forces Analysis

It is essential to understand market in which company is working since NASCAR's bottom line i.e. net revenue is heavily depends on this. There are 5 forces that are used to recognize profitability, strength and beauty of NASCAR company.

Competitive Competition

These motorists can go against NASCAR if they got much better chance in terms of rewards and television direct exposure. If audiences take pleasure in other race vehicles and chauffeurs more than NASCAR then audiences can move to those other interesting cars and motorists. NASCAR could be having risk from its two direct rivals that is Solution 1 and Moto GP.
Swot Analysis
Provider Power

If business shifts from one supplier to another, the provider power indicates the number of suppliers are offered in market and what is the expense associated with supplier. In this market there is supply monopoly due to the fact that drivers with required skills and resources are restricted.

Buyer Power

In the case of NASCAR clients are its audiences. Audiences can change to other rivals easily because audiences will having low changing expense.

Danger of Substitution

Alternatives are referred as options. The substitutes in this case can be other entertainment suggests like audiences can shift to other sports. There are wide variety of replacements are offered in this circumstance which suggests that threat of substitute is high.

Threat of New Entry

It is specified as how it is easy for any company to enter in that specific market. When it comes to Notel A Speak To Me Case Study Analysis danger of brand-new entry is low. If any business needs to enter in this service than they have to make heavy investments, because. They need to construct cars and racing tracks and likewise requires to pay significant amount to chauffeurs for switching.

PESTEL Analysis


As NASCAR is working in various markets so it requires to face various policies. It is likewise noted that NASCAR has dealt with increased scrutiny regarding regulatory. Every federal government has various priority so NASCAR has to be prepared for it as concern can be moved to other sector.


Financial elements includes taxation rate, exchange rate, economic efficiency of that particular company, conditions of labour market, inflation rate and so on. If there is government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be impacted. NASCAR can take advantage of abilities of staff members to develop new chances and enhance existing chances.


Each has various social values and standards. It assists in comprehending relating to society and choice of consumers.


Innovation has effect on almost every company. It includes innovation in organisation method. In this case of Notel A Speak To Me Case Study Help it can be kept in mind that companies are greatly investing for research study and development. NASCAR ought to likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Because every country has various legal terms and conditions, Legal plays an essential function in every country. Notel A Speak To Me Case Study Analysis needs to be ensure that they protect their legal rights in every county so any business does not hurt to its legal rights.


Environmental aspects are also crucial for every single service. Due to the fact that typically governments don't enable those business which can damage to environment. These environmental aspects includes laws relating to contamination, environment change, safe waste disposal, policies concerning insurance coverage and so on. NASCAR requires to ensure that its vehicles are not creating contamination more than appropriate level.

7 P's of Marketing


The items of Notel A Speak To Me Case Study Analysis in its item portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, sanctioning guidelines for races and ad-space to business marketers during broadcast of NASCAR races. (Hanlon, 2018).


Rates technique of NASCAR for its race occasions tickets is based upon the venue and significance of the racing events. Along with race events tickets, NASCAR likewise charge various service charge to its stakeholders and makes income. For instance it charged sanctioning fees of $1-2 million per race on average in 2005.


Promotional method of NASCAR is highly based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races.


NASCAR have its racing tracks in different cities in United States. The most important tracks of NASCAR includes Atlanta Motor Speedway in Georgia, Automobile Club Speedway in California and Darlington Raceway in South Carolina. It tries to perform its races in the majority of the cities in United States to understand across the country appeal.


Nestle individuals technique is comprised of offering better experience to its viewers, its fan base and to all of its stakeholders. People are an essential element of Notel A Speak To Me Case Study Analysis A marketing strategy as its occasions are the source of home entertainment for crowd. Its individuals method includes efforts to offer better experience to its Fans, Race Drivers, Crew, Event Organizers and so on, all of which come under people technique of NASCAR.


Several business procedures are needed to carry out racing occasions in an effective way. These procedures consist of; correct schedule of time, arrangement for spectators, offering tickets, arrangement of space for sponsors, managing logistics etc. These all procedures contribute I building NASCAR image, improving viewers experience and increasing fan base.

Physical Evidence.

Crucial physical evidences for the NASCAR consists of the existence of its racing tracks, stock vehicles and racing occasions. In addition to it, its retailing brand names consisting of tee shirts, caps, goodies etc., likewise serve as a physical evidence for NASCAR.

Product Life Process Assessment.

The racing events by NASCAR was introduced on June 19, 1949. At the very first stage competition for NASCAR was low, as the competitors drove the vehicles comparable to the cars and trucks driven by ordinary individuals.


The first NASCAR based track, namely the Darlington Raceway track, was started in 1950 in South Carolina. After the growth of racing tracks the business moved towards transmitting its races on television in 1979.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 years, he changed NASCAR from a local Sport popular company into one with worldwide fan base. He started a new age of rewarding sponsorships and tv agreements for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the business having vast array of revenue sources. The company has about 500 sponsors with relaying its events in about 150 nations. The business has large number of tracks in the majority of the cities of United States.


The decrease in the company's offerings began after 2005 with average attendance rate per race decreased by 22% from 2005 to 2010 and tv viewership rate decreased by 30% from 2005 to 2010. The significant causes of decrease include the monetary crisis of 2008, which increased the expense of coming to tracks for viewers due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Segmentation.

The marketplace segmentation of Notel A Speak To Me Case Study Analysis can be divided into four sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Notel A Speak To Me Case Solution is based upon the geographical presence of its tracks in various states and cities in United States, and the tv broadcasting of its occasions in various nations. The company has 23 tracks in about 20 states of America and has tv broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical segmentation supplies the company regional along with global fan base.


The market segmentation of Notel A Speak To Me Case Study Analysis is also highlydiverse based upon the gender, income and age of the customer. To increase the demographic sector of its market NASCAR ought to revise its marketing methods to draw in more age groups and lower its prices to go into in the market section with a low average earnings.


NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to acquire tickets and see the races once in a week. NASCAR has attempted to increase the quality of its racing by presenting stage racing, they also have tried to lower prices and make the occasion more hassle-free by presenting live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of viewing the race live on the television or by going in the events. Presently, the fans preference is towards viewing the race at house on tv rather than going, as the consumer experience at NASCAR tracks is not favourable as well as costly.

Target audience.


One of the possible target market of Notel A Speak To Me Case Study Analysis was Hispanics; the young and growing population of United States. The market sector has terrific potential for NASCAR as the population was growing at a greater rate and it was expected to end up being thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014. The section reveals affinity with car culture, but require a more concentrated marketing towards welcoming the section towards racing.


Kids are also among the potential target audience segment for NASCAR, as they are more connected socially than other groups. Creating fan base amongst kids can supply a prospective boost in the number of fans for racing due to their connection. Kids spend most of their times in playing and using mobile phones computer game. Car racing games established by Notel A Speak To Me Case Study Analysis can be a potential source of getting attention of kids towards NASCAR track racing. However, NASCAR's digital features connected to kids are not capable of acquiring the attention. NASCAR requires more attention towards personalizing and enhancing its digital functions to draw in the kids target market.

This huge expenditure makes the section capacity for NASCAR marketing strategy of increasing its fan base. The market segment thinks about NASCAR as an organization lacking in producing a multiculturalism environment. NASCAR should take numerous steps to enhance the experience of Generation Y customers in its events.

5 C's of Marketing

5 C's of marketing helps in taking decisions relating to marketing.


It needs to make PESTLE analysis in order to comprehend climate or context in which NASCAR is working. PESTLE stands for political, economic, social, technical, legal and environmental and is mentioned above.


Notel A Speak To Me Case Study Solution is a vehicle racing business with having USP of high quality automobile racing with a worldwide structure. Its sector is sports team and occasions.


Collaborations consists of distributors, providers and alliances of NASCAR. NASCAR used to get pay check of around $15 million each year from Turner Sports. NASCAR had to get approval from Turner Sport if it want to produce its Facebook page, twitter account or even mobile application.


The customer of Notel A Speak To Me Case Study Analysis are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and develop generational loyalty.


Teams typically represents sponsors in NASCAR and the medium of advertising is chauffeurs. These chauffeurs can go versus NASCAR if they got better chance in terms of rewards and television exposure.

Marketing Methods.

1. Keeping and establishing Facebook Page.
Among the possible target markets segments for NASCAR is Hispanics which is the growing population segment of U.S.A. but sadly NASCAR had been unable to draw in the this targeted segment. In order to draw in the young growing generation the NASCAR should market by using social networks like Facebook. It needs to establish a Facebook page containing the details relating to the races and the places of tracks to make the consumer useful about the core operations of Notel A Speak To Me Case Study Help. It needs to likewise upgrade its Facebook page on day-to-day basis to supply information about its upcoming occasions. This would make the target market segment more useful about the business and would result in attracting large fans base.
2. Developing and Updating Accounts of Key Drivers.
Notel A Speak To Me Case Study Help drivers has a low star power as compare to gamers of other sports. The poor contacts with fans result in less tourist attraction of viewers towards the racers and a low star power. Star power is an important factor for bring in audiences towards tracks and towards television.
3. Establishing New Games and enhancing existing games for kids.
In order to bring in these kids, NASCARA ought to enhance its current racing video games by presenting personalization in the vehicles i.e. altering colours, choice of speed, introducing group racing in the game, using better graphics related to the racing tracks and presenting various levels in the game. All these modifications in the present game would provide much better experience to kids.
In addition to it, NASCAR ought to also build new video games associated with racing like kids racing with kids characters as motorists, animation racing with racing between various cartoon characters with an option of choosing the preferred animation character for the kids. These methods would enable the company to bring in one of its possible target sections.
4. Introducing multiculturalism at occasions.
Notel A Speak To Me Case Study Solution events are consisted of fans with extremely few multiculturalism, due to cost of arrival in occasions, making it unsightly for the consumers perceiving sport occasions as social occasions i.e. Generation Y customers. As the Generation Y customers are a prospective target audience for NASCAR, therefore the company needs to take specific measures to attract this potential target audience. It needs to adopt techniques to attract the customers far from the tracks place with various culture. The technique to do so could be supplying unique discount rates on tickets or free tickets to audiences coming from a particular range or from another state. It would increase multiculturalism of the fans and would make Generation Y clients more pleased.
5. Improving Consumer Experience at Tracks.
NASCAR ought to work on facilities and features at tracks since on the race day audiences got dissatisfied. Viewers have numerous expectations from Notel A Speak To Me Case Study Analysis because in very same industry other business are providing much better services than NASCAR. IF NASCAR do not work on this concern then its fans might shifted to its competitors.

Marketing Budget plan

Marketing spending plan made on the basis of the above techniques for the duration of 5 years from 2011 to 2015, shows the expense associated data for the marketing techniques. (See Appendix B). It can be seen that technique 5 of enhancing customer experience at tracks would require greatest initial financial investment and expense and method 4 of introducing multiculturalism will need least expensive preliminary financial investment with lowest even more each year cost. The business needs to focus on the resource allowance on these strategies on the basis of its readily available resources and the prospective benefits which the technique would provide.
KEEP IN MIND: The worths about cost are presumed on reasonable basis due the absence of figures and facts related to cost in the case research study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the external and internal elements of Notel A Speak To Me Case Study Analysis causing the decline of television viewership rate and participation rate at tracks, the above marketing techniques are advised to NASCAR to increase its fan base in long term. These techniques would deal with internal aspects like bad consumer experience at tracks, insufficient social networks marketing, incapable digital medias like games, lack of culturalisms at tracks and so on, in addition to with external aspects like shifting of fans towards other sports, demographical changes in America and altering family life styles.