Notel A Speak To Me Online Case Study Analysis

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NASCAR (National Association for Stock Automobile Vehicle Racing) is a company carrying out series of Stock Vehicle racing in United States and acting as a sanctioning body for driving the guidelines for Stock Cars and truck Racing. 2) Stock Automobile Racing by NASCAR is the second biggest viewer sport, with greatest number of sponsors. 1) The other sources of profits for Notel A Speak To Me Case Study Solution includes; 10% of the total earnings from tv rights, sanctioning charges i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed corporate culture with the non-interventionist method. The building of Car of Tomorrow by NASCAR, with an intent of security for the motorists, brought numerous tensions among the stakeholders of the sport.

The communication audit, carried out in 2010, exposed that despite the fact that the service extremely rely on the communications in between its stakeholders, there was no recognizable business interaction technique. (

The audit explained different lacking of NASCAR in terms of lack of internal integration, lack of fan management technique and lack of digital and social media of marketing. The company has intricate community with independent tracks, motorists and groups. This structure with closed business culture bring various difficulties in accelerating a modification. Other partners in ecosystem consists of the media networks i.e. tv and radio, and business online marketers.

Notel A Speak To Me Case Study Solution viewers was extremely faithful to the sport and the brand names connected with the NASCAR, making it appealing for sponsors and business online marketers.

Problem Declaration.

The company is currently facing the problem of decreasing rates of participation at racing tracks and rates of television viewers. This can put a significant impact on its revenues from sponsors, media rights, and from other sources of earnings.

Situational Analysis.

The business was rather effective till 2005 with its conventional marketing techniques, but soon after 2005 the business begins dealing with various issues including decrease of its fan base. Several external as well as internal aspects are accountable for the decline. Internal factors include; inadequate investment in social media and other digital medias of.

Fan base of NASCAR made up of married males with a typical age of 47, which passes their fandom to their youngsters and produce generational commitment. Other difficulties for NASCAR includes the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the homes through jumbo turns, Wi-Fi access, etc.

SWOT Analysis.


In SWOT analysis, strengths specified as business's qualities which are various from its competitors. These are company's core competencies on which company efficiency or business success based on. Notel A Speak To Me Case Study Help core competencies includes it has rights of dictating guidelines as sanctioning body. Guidelines and guidelines relating to professional stock vehicle racing are determined by NASCAR like if any group with needed abilities and resources can participate in races by following rules and guidelines dictated by NASCAR. NASCAR has monopoly it this aspect. Its strengths likewise includes that it has title of second largest viewer sport in the United States with having more fortune 500 sponsors based in United States. Its races were used to broadcast in more than 150 countries around the world with more than $56 million revenues. The main sources of their revenues originate from tv rights, approving costs, sponsorship and licensing. It has longest season of 10 months and having ownership of three national series i.e. Outdoor camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise large resource of fans and business sponsors. All the occasions of NASCAR are sponsored by corporates because of most significant brand name loyalty of fans towards brand names advertised by Notel A Speak To Me Case Study Solution. (See Appendix A).


Weak points of NASCAR includes its close culture which is non collective. Notel A Speak To Me Case Study Solution establishes Car of Tomorrow without partnership so result is that chauffeurs did not like that concept. It was also found that NASCAR had no efficient strategy for business interaction.


Opportunities in SWOT analysis are external factors which can be beneficial to business or the external aspects on which company is having competitive benefit. NASCAR usually used to count on traditional media sources like local paper for promotion of its sports. Usually these traditional media sources attempt to cover their home group and specific kind of occasions. NASCAR likewise familiarized from these traditional media outlets that sport was challenging to cover. Media landscape also changed from conventional to digital landscape. Papers failed. NASCAR can work on its abilities to get maximum possible take advantage of this brand-new digital landscape. NASCAR have underinvestment in digital resources. It can capitalize in social and digital media to get its advantages. Digital rights of NASCAR were likewise sold to Turner Sports. NASCAR used to make money check of around $15 million each year from Turner Sports. There are variety of cons behind this offer. NASCAR had to get approval from Turner Sport if it desire to develop its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every single video which is shoot during race at track. Then they are needed to pay licensing costs to Turner Sport, if media sources like newspapers, publications and cable channels want to publish videos of races on their particular pages. So NASCAR can work on conditions and terms and attempt to work out with Turner Sports to get maximum benefits of it. Star power plays very crucial role in producing incomes from every sport. Nevertheless it was kept in mind that Notel A Speak To Me Case Study Solution is lagging in this location i.e. star power. For instance when sports fans were asked relating to popular stars and stars then NASCAR driver was not discovered even in leading twenty responses. NASCAR can put efforts in this area too for income generation. They ought to guide their motorists that how they can end up being sport stars. Four strategic focuses which are created by research group can also be worked as opportunity for NESCAR. These four strategic focuses compares and analysis Notel A Speak To Me Case Study Analysis strategies.


Dangers in SWOT analysis are defined as external aspects that can risk to business's success. Because if there is financial down turn then individuals would be having less return on financial investment, Economic down turn was experienced in late 2000 which can be danger for NASCAR. Earning of individuals would be effected and they would be more mindful in investing their cash. Economic down turn likewise results in increase fuel rates which also affected NASCAR. Since fans of NASCAR utilized to attend its occasion from fars away. NESCAR had a rule of 65/25/10 for earnings distribution. 65 percent revenues from media rights would be distributed to race tracks, 25 percent revenue would be dispersed to contending group and remaining 10 percent would be kept by NESCAR which is approving body. Competing group wished to increase their part of profits from 25 percent due to the fact that of boost in running cost of a race team and likewise there is decrease in the number of full-season sponsorship. Because they are making enormous financial investments to improve experience of fans, nescar also faces hazards from other sponsors. For instance which includes upgrading existing opportunities, constructing brand-new opportunities, providing Wi-Fi center and likewise providing other interactive mediums to communicate sports on smart devices. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their children and produce generational commitment. The obstacle is that the household system in America was altering resulting in reduction of influence of married male fan base over their youngsters. Along with it understandings about automobile was also changing with perceiving cars and truck an automobile to reach at point B from point A, rather than as an enjoyable task. If NASCAR make significant financial investments in brand-new sectors which are based on new consumers then it might face negative remarks from its core fan base, now.

Porter's 5 Forces Analysis

Porter's 5 forces is a model that is used to analyse industry in which business is working. It assists in determining what are strengths and weak point of any specific industry. It recommend that every market is various from one another. Because NASCAR's bottom line i.e. net profit is greatly depends on this, it is essential to comprehend industry in which company is working. There are 5 forces that are used to determine success, intensity and appearance of Notel A Speak To Me Case Study Help business.

Competitive Competition

These motorists can go versus NASCAR if they got better opportunity in terms of rewards and tv direct exposure. If audiences delight in other race vehicles and drivers more than NASCAR then viewers can move to those other interesting vehicles and motorists. NASCAR could be having threat from its 2 direct competitors that is Solution 1 and Moto GP.

Provider Power

The supplier power shows the variety of suppliers are readily available in industry and what is the cost associated with supplier if company shifts from one supplier to another. Due to the fact that motorists with required resources and skills are limited, in this market there is supply monopoly.

Purchaser Power

This force is concerning to customers that is it easy for clients to move to other products. If there is more changing expense is associated then consumers are less most likely to switch. In the case of NASCAR consumers are its audiences. Viewers can switch to other competitors easily because viewers will having low changing expense.

Danger of Substitution

Replacements are referred as alternatives. The replacements in this case can be other entertainment suggests like audiences can move to other sports. So there are wide range of alternatives are offered in this situation which recommends that risk of substitute is high.

Risk of New Entry

In the case of NASCAR threat of brand-new entry is low. They require to build vehicles and racing tracks and likewise requires to pay substantial quantity to motorists for switching.

PESTEL Analysis


As NASCAR is working in various markets so it requires to deal with various regulations. It is also kept in mind that NASCAR has actually faced increased examination regarding regulative. Every federal government has various priority so NASCAR has to be prepared for it as priority can be moved to other sector.


Financial aspects consists of taxation rate, currency exchange rate, financial performance of that specific company, conditions of labour market, inflation rate etc. Fortunes of the NASCAR and its competitors can be affected if there is federal government intervention in the marketing and sales sector. NASCAR can utilize abilities of staff members to produce new chances and improve existing chances.


Every society is different from each other. Each has various social worths and standards. It assists in understanding relating to society and choice of consumers. Social factors consists of traditions, culture, mindsets towards specific product and services, demographics, standards, interests etc. It can be concluded that marketing through other ways instead of standard (i.e. paper) can be chosen in this society.


Innovation has effect on almost every business. It consists of innovation in company technique. In this case of Notel A Speak To Me Case Study Analysis it can be noted that business are greatly investing for research study and development. NASCAR should also deal with its media rights policy with Turner Broadcasting System.


Because every country has various legal terms and conditions, Legal plays a crucial role in every country. Notel A Speak To Me Case Study Analysis requires to be make sure that they secure their legal rights in every county so any business does not hurt to its legal rights.


Environmental factors are also important for every business. NASCAR requires to make sure that its cars and trucks are not creating contamination more than appropriate level.

7 P's of Marketing


The items of Notel A Speak To Me Case Study Solution in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, approving rules for races and ad-space to corporate online marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Prices technique of NASCAR for its race occasions tickets is based upon the place and importance of the racing events. Along with race events tickets, NASCAR likewise charge numerous service fees to its stakeholders and makes profits. It charged sanctioning costs of $1-2 million per race on average in 2005.


Advertising technique of Notel A Speak To Me Case Study Help is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races. The business is not completely relied upon its fan base for its promo and promote through local radio stations too. The company has likewise embraced the merchandising media of promo, in which the company sells products with its logo design.


NASCAR have its racing tracks in different cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Car Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in the majority of the cities in United States to comprehend nationwide appeal.


Nestle individuals method is consisted of offering better experience to its audiences, its fan base and to all of its stakeholders. People are a crucial aspect of Notel A Speak To Me Case Study Help A marketing technique as its events are the source of home entertainment for crowd. Its individuals strategy consists of efforts to offer much better experience to its Fans, Race Drivers, Team, Occasion Organizers etc., all of which come under people method of NASCAR.


A number of service procedures are required to conduct racing occasions in an effective method. These processes consist of; appropriate schedule of time, plan for viewers, selling tickets, plan of space for sponsors, handling logistics etc. These all processes contribute I constructing NASCAR image, improving viewers experience and increasing fan base.

Physical Evidence.

Most important physical evidences for the NASCAR consists of the presence of its racing tracks, stock vehicles and racing events. Together with it, its retailing brands including tee shirts, caps, goodies and so on, likewise function as a physical evidence for NASCAR.

Item Life Process Assessment.

The racing occasions by Notel A Speak To Me Case Study Analysis was presented on June 19, 1949. The very first race was held at Charlotte Speedway in North Carolina. There had to do with 13000 fans present in the race. At the very first stage competitors for NASCAR was low, as the competitors drove the cars and trucks comparable to the cars driven by common people.


The very first NASCAR based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. After the growth of racing tracks the business moved towards broadcasting its races on tv in 1979.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 decades, he transformed NASCAR from a regional Sport popular organization into one with international fan base. He initiated a brand-new period of profitable sponsorships and tv contracts for NASCAR.


The maturity duration for NASCAR began with the efforts of William France Jr., with the business having wide variety of income sources. The company has about 500 sponsors with broadcasting its events in about 150 nations. The business has large number of tracks in most of the cities of United States.


The decrease in the company's offerings began after 2005 with typical presence rate per race declined by 22% from 2005 to 2010 and tv viewership rate declined by 30% from 2005 to 2010. The significant reasons for decline include the financial crisis of 2008, which increased the expense of arriving at tracks for audiences due to increasing fuel prices, and the moving of its fan base towards other sports.

Market Segmentation.

The market division of Notel A Speak To Me Case Study Analysis can be divided into 4 sections; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Notel A Speak To Me Case Help is based upon the geographical existence of its tracks in various states and cities in United States, and the tv broadcasting of its occasions in various countries. The company has 23 tracks in about 20 states of America and has television broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical division supplies the company local along with international fan base.


The group segmentation of NASCAR is also highlydiverse based upon the gender, earnings and age of the consumer. Its existing fan base is majorly comprised of male married fans with a typical age of 47 years and an earnings around $30-50 thousands. Currently NASCAR is trying to increase its target market to the young growing population and kinds. To increase the market section of its market NASCAR ought to revise its marketing techniques to bring in more age and lower its rates to enter in the marketplace section with a low average income.( htt1).


The mental characteristics of the majority of the fans are quite similar. NASCAR has a fan base with a commitment. NASCAR fans view it compulsive to purchase tickets and see the races when in a week. 71% of them choose to acquire items with a NASCAR brand name. They are rather extrovert and want to mingle with other fans while racing. They desire quality racing with low rate at convenient area. Although Notel A Speak To Me Case Study Help has actually attempted to increase the quality of its racing by presenting stage racing, they likewise have attempted to lower rates and make the event more convenient by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of seeing the race live on the television or by going in the events. Presently, the fans preference is towards viewing the race at house on television rather than going, as the consumer experience at NASCAR tracks is not favourable as well as costly.

Target audience.


One of the prospective target market of NASCAR was Hispanics; the young and growing population of United States. The market section has excellent prospective for NASCAR as the population was growing at a greater rate and it was expected to become thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the prospective target market sector for NASCAR, as they are more linked socially than other groups. Vehicle racing games established by Notel A Speak To Me Case Study Solution can be a possible source of gaining attention of kids towards NASCAR track racing. NASCAR requires more attention towards tailoring and enhancing its digital functions to attract the kids target market.

This substantial expenditure makes the segment potential for NASCAR marketing technique of increasing its fan base. The market section thinks about NASCAR as an organization lacking in producing a multiculturalism atmosphere. NASCAR ought to take different steps to improve the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking decisions relating to marketing.


It requires to make PESTLE analysis in order to comprehend environment or context in which NASCAR is working. PESTLE represents political, financial, social, technical, ecological and legal and is specified above.


Notel A Speak To Me Case Study Solution is an automobile racing company with having USP of high quality auto racing with a worldwide structure. Its sector is sports group and occasions.


Collaborations includes distributors, suppliers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million yearly from Turner Sports. NASCAR had to get approval from Turner Sport if it desire to produce its Facebook page, twitter account or even mobile application.


The consumer of Notel A Speak To Me Case Study Analysis are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their youngsters and create generational loyalty.


Teams usually represents sponsors in NASCAR and the medium of advertising is motorists. These chauffeurs can go versus NASCAR if they got much better opportunity in terms of rewards and television exposure.

Marketing Strategies.

1. Keeping and developing Facebook Page.
One of the possible target markets sections for NASCAR is Hispanics which is the growing population segment of USA but sadly NASCAR had been not able to attract the this targeted sector. It needs to develop a Facebook page containing the info regarding the races and the areas of tracks to make the consumer useful about the core operations of NASCAR.
2. Developing and Updating Accounts of Key Drivers.
NASCAR drivers has a low star power as compare to gamers of other sports. Its ranks 7th in terms of star power (see Case Display). The significant reason behind it is that, the racers primarily play in teams and are not able to construct a key account and preserve a close contact with fans. The poor contacts with fans result in less destination of viewers towards the racers and a low star power. Star power is an important element for bring in audiences towards tracks and towards television. The star power for the motorists at NASCARA might be enhanced by producing and upgrading accounts of essential drivers by NASCARA itself. This would remove the requirement of forcing drivers to keep their accounts and would result in increasing fans attention towards NASCARA drivers.
3. Developing New Games and improving current games for kids.
In order to attract these kids, NASCARA must improve its existing racing games by introducing customization in the vehicles i.e. changing colours, choice of speed, introducing group racing in the game, using better graphics related to the racing tracks and presenting different levels in the game. All these adjustments in the existing game would provide better experience to kids.
Along with it, NASCAR must likewise develop new games associated with racing like kids racing with kids characters as drivers, cartoon racing with racing in between numerous cartoon characters with a choice of choosing the preferred animation character for the kids. These strategies would allow the business to bring in one of its potential target sections.
4. Introducing multiculturalism at occasions.
Notel A Speak To Me Case Study Solution occasions are comprised of fans with very couple of cultural diversity, due to expense of arrival in occasions, making it unappealing for the consumers viewing sport occasions as get-togethers i.e. Generation Y customers. As the Generation Y clients are a prospective target market for NASCAR, for that reason the company should take specific measures to attract this possible target audience. It should embrace strategies to draw in the consumers far from the tracks place with various culture. The technique to do so might be supplying unique discount rates on tickets or free tickets to viewers originating from a specific range or from another state. It would increase multiculturalism of the fans and would make Generation Y consumers more pleased.
5. Improving Client Experience at Tracks.
Because on the race day viewers got disappointed, NASCAR needs to work on infrastructure and facilities at tracks. Audiences have numerous expectations from NASCAR due to the fact that in exact same industry other business are providing better services than NASCAR. IF NASCAR do not work on this problem then its fans might shifted to its rivals. According to fans there were not appropriate facilities were readily available as compare to other sports companies. NASCAR should make sure that it supply sufficient facilities that includes cleaned restrooms, comfortable seating plan. They need to also supply WIFI services and availability of charge card throughout that track. It must be likewise ensure that there are enough jumbo turns placed at all needed locations. There should be also food stalls that offer quality food to audiences. In this method viewers will be having enjoyable experience at the day of occasion. (See Appendix B).
Marketing Spending plan.
Marketing budget plan made on the basis of the above methods for the period of 5 years from 2011 to 2015, reveals the expense related information for the marketing techniques. It can be seen that strategy 5 of enhancing client experience at tracks would require greatest preliminary financial investment and expense and method 4 of introducing multiculturalism will need most affordable preliminary investment with least expensive further per year cost.
KEEP IN MIND: The values about cost are assumed on logical basis due the lack of figures and truths related to cost in the case study. Inflation rate of United States is assumed to be 10%.


On the basis of deep analysis of the internal and external aspects of Notel A Speak To Me Case Study Analysis triggering the decline of television viewership rate and participation rate at tracks, the above marketing methods are suggested to NASCAR to increase its fan base in long term. These techniques would handle internal aspects like bad customer experience at tracks, inadequate social networks marketing, incapable digital medias like video games, absence of culturalisms at tracks etc., as well as with external aspects like shifting of fans towards other sports, demographical modifications in America and altering family life designs.

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