Supply Chain Management At World Co Ltd Online Case Study Solution

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Supply Chain Management At World Co Ltd Case Study Solution and Analysis


Supply Chain Management At World Co Ltd Case Study Analysis (National Association for Stock Vehicle Automobile Racing) is a company carrying out series of Stock Vehicle racing in United States and acting as an approving body for driving the rules for Stock Cars and truck Racing. The organization was established in 1947, by "Huge Bill" France. NASCAR set up Stock Cars and truck Racing occasions in United States with the existence of about 130000 audiences typically in 2005. It also transmitted its occasions in about 150 nations. Stock Car Racing by NASCAR is the second largest spectator sport, with highest variety of sponsors. It has about 500 sponsors contributing billions of dollars in its profits. The other sources of profits for Supply Chain Management At World Co Ltd Case Study Help consists of; 10% of the total revenue from television rights, approving costs i.e. $1-2 million per race, and licencing NASCAR brand name to business.

NASCAR has a closed corporate culture with the non-interventionist technique. This non collaborative technique brings stress in the sport. The building of Car of Tomorrow by Supply Chain Management At World Co Ltd Case Study Help, with an intent of security for the chauffeurs, brought different tensions among the stakeholders of the sport.
Executive Summary
The communication audit, carried out in 2010, exposed that in spite of the truth that the organisation extremely rely on the communications between its stakeholders, there was no recognizable service communication technique. (

The audit mentioned different lacking of NASCAR in regards to absence of internal integration, absence of fan management method and lack of social and digital media of marketing. The company has complex environment with independent tracks, groups and motorists. This structure with closed business culture bring numerous challenges in accelerating a modification. Other partners in community includes the media networks i.e. television and radio, and corporate marketers.

Supply Chain Management At World Co Ltd Case Study Solution audiences was extremely faithful to the sport and the brand names associated with the NASCAR, making it appealing for sponsors and business marketers.

Problem Statement.

The business is presently facing the problem of decreasing rates of participation at racing tracks and rates of television audiences. This can put a considerable impact on its revenues from sponsors, media rights, and from other sources of income.

Situational Analysis.

Although the company was quite effective till 2005 with its conventional marketing techniques, but soon after 2005 the company begins facing various problems consisting of decrease of its fan base. Numerous external as well as internal aspects are accountable for the decline. Internal aspects include; inadequate investment in social media and other digital medias of.

Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and produce generational commitment. The household system in America was changing resulting in reduction of impact of married male fan base over their children. Together with it perceptions about vehicle was also altering with viewing car a car to reach at point B from point A, rather than as an enjoyable task. Other challenges for Supply Chain Management At World Co Ltd Case Study Analysis consists of the shift of its fans to other sports as they were improving their fan's experience enabling access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, and so on. These all challenges were tending the business to revise its marketing methods.

SWOT Analysis.


In SWOT analysis, strengths specified as business's qualities which are various from its rivals. These are company's core competencies on which company efficiency or business success based on. Supply Chain Management At World Co Ltd Case Study Help core competencies includes it has rights of dictating rules as sanctioning body. Policies and guidelines regarding professional stock vehicle racing are determined by NASCAR like if any team with needed skills and resources can participate in races by following guidelines and policies dictated by NASCAR. NASCAR has monopoly it this element. Its strengths likewise consists of that it has title of second biggest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were utilized to relay in more than 150 nations all over the world with more than $56 million profits. The main sources of their earnings originate from television rights, approving costs, sponsorship and licensing. It has longest season of 10 months and having ownership of three nationwide series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has likewise big resource of fans and business sponsors. All the occasions of NASCAR are sponsored by corporates since of biggest brand loyalty of fans toward brands promoted by Supply Chain Management At World Co Ltd Case Study Analysis. (See Appendix A).


Weak points of NASCAR includes its close culture which is non collective. Supply Chain Management At World Co Ltd Case Study Analysis establishes Vehicle of Tomorrow without cooperation so result is that chauffeurs did not like that concept. It was also found that NASCAR had no effective technique for organisation communication.
Porter's 5 Forces Analysis

NASCAR normally used to rely on standard media sources like local paper for publicity of its sports. NASCAR likewise came to understand from these standard media outlets that sport was challenging to cover. When sports fans were asked relating to popular celebrities and stars then NASCAR driver was not discovered even in top twenty reactions.


Economic down turn was experienced in late 2000 which can be threat for NASCAR since if there is economic down turn then people would be having less return on investment. Economic down turn also results in boost fuel prices which likewise impacted NASCAR. Now if NASCAR make considerable investments in new segments which are based on new consumers then it may face negative remarks from its core fan base.

Porter's Five Forces Analysis

It is essential to understand industry in which business is working because NASCAR's bottom line i.e. net revenue is greatly depends on this. There are 5 forces that are utilized to identify success, intensity and attractiveness of NASCAR company.

Competitive Competition

These chauffeurs can go against NASCAR if they got much better chance in terms of rewards and tv exposure. If viewers take pleasure in other race vehicles and chauffeurs more than NASCAR then audiences can move to those other interesting cars and trucks and drivers. NASCAR could be having threat from its 2 direct rivals that is Formula 1 and Moto GP.
Swot Analysis
Supplier Power

If company shifts from one provider to another, the provider power suggests the number of suppliers are available in market and what is the expense associated with provider. In this industry there is supply monopoly since motorists with required abilities and resources are limited.

Purchaser Power

In the case of NASCAR clients are its viewers. Viewers can switch to other rivals easily due to the fact that viewers will having low changing expense.

Risk of Alternative

Substitutes are referred as options. The substitutes in this case can be other entertainment means like viewers can move to other sports. There are large range of substitutes are offered in this scenario which recommends that danger of substitute is high.

Threat of New Entry

It is defined as how it is simple for any business to go into in that specific market. In the case of Supply Chain Management At World Co Ltd Case Study Help danger of brand-new entry is low. If any business needs to go into in this organisation than they have to make heavy investments, due to the fact that. They need to build vehicles and racing tracks and likewise needs to pay hefty total up to motorists for changing.

PESTEL Analysis


It can not be concluded from case study that there would be modification in resource allocations. NASCAR had actually got take advantage of lower tax policies which leads to increasing in profits. They made heavy investments in the research and advancement. As NASCAR is working in numerous markets so it requires to deal with various policies. It is likewise noted that Supply Chain Management At World Co Ltd Case Study Analysis has actually faced increased scrutiny concerning regulative. Every federal government has various concern so NASCAR has to be prepared for it as concern can be moved to other sector.


Economic aspects consists of tax rate, exchange rate, financial performance of that particular business, conditions of labour market, inflation rate and so on. Fortunes of the NASCAR and its rivals can be affected if there is government intervention in the marketing and sales sector. NASCAR can utilize abilities of employees to develop new chances and improve existing opportunities.


Each has various social values and norms. It assists in comprehending relating to society and preference of consumers.


Innovation has effect on nearly every organisation. It includes development in company strategy. In this case of Supply Chain Management At World Co Ltd Case Study Help it can be noted that companies are heavily investing for research and development. NASCAR must likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Due to the fact that every nation has various legal terms and conditions, Legal plays a crucial function in every country. Supply Chain Management At World Co Ltd Case Study Solution needs to be make certain that they secure their legal rights in every county so any company does not damage to its legal rights.


Ecological factors are also crucial for every single organisation. Because typically governments don't permit those organisation which can harm to environment. These environmental aspects consists of laws concerning pollution, environment modification, safe garbage disposal, policies relating to insurance coverage etc. NASCAR needs to make sure that its automobiles are not creating contamination more than appropriate level.

7 P's of Marketing


The products of Supply Chain Management At World Co Ltd Case Study Solution in its item portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, approving rules for races and ad-space to corporate marketers during broadcast of NASCAR races. (Hanlon, 2018).


Rates strategy of NASCAR for its race events tickets is based upon the place and significance of the racing events. In addition to race events tickets, NASCAR also charge numerous service fees to its stakeholders and makes revenue. For example it charged approving fees of $1-2 million per race on average in 2005.


Advertising method of Supply Chain Management At World Co Ltd Case Study Solution is highly based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races. The business is not entirely relied upon its fan base for its promo and promote through regional radio stations too. The company has also adopted the retailing media of promo, in which the company sells products with its logo design.


NASCAR have its racing tracks in numerous cities in United States. The most crucial tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to conduct its races in the majority of the cities in United States to grasp nationwide popularity.


Nestle individuals technique is consisted of providing better experience to its viewers, its fan base and to all of its stakeholders. People are an essential aspect of Supply Chain Management At World Co Ltd Case Study Help A marketing method as its events are the source of entertainment for crowd. Its individuals technique includes efforts to provide better experience to its Fans, Race Drivers, Crew, Occasion Organizers and so on, all of which come under individuals method of NASCAR.


Numerous business processes are needed to carry out racing events in an efficient method. These procedures include; correct schedule of time, arrangement for viewers, selling tickets, arrangement of area for sponsors, managing logistics etc. These all processes contribute I developing NASCAR image, enhancing spectators experience and increasing fan base.

Physical Proof.

Essential physical evidences for the NASCAR includes the existence of its racing tracks, stock automobiles and racing events. Along with it, its merchandising brands consisting of tee shirts, caps, goodies etc., also serve as a physical proof for NASCAR.

Item Life Cycle Evaluation.

The racing occasions by NASCAR was presented on June 19, 1949. At the very first stage competition for NASCAR was low, as the competitors drove the automobiles comparable to the vehicles driven by common individuals.


After performing its very first race effectively the company moved towards developing its own tracks. The first Supply Chain Management At World Co Ltd Case Study Help based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by facility of more raceways including Daytona International Speedway, which was opened in 1959. After the development of racing tracks the business moved towards transmitting its races on television in 1979. The first occasion relayed on tv was flag-to-flag coverage of Daytona.

In 1972, William France Jr., became the president of NASCAR and n about 3 years, he changed NASCAR from a regional Sport popular company into one with international fan base. He initiated a brand-new period of lucrative sponsorships and tv agreements for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the company having vast array of income sources. The business has about 500 sponsors with broadcasting its events in about 150 countries. The business has a great deal of tracks in the majority of the cities of United States.


The significant causes of decrease consist of the financial crisis of 2008, which increased the expense of showing up at tracks for audiences due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Division.

The marketplace division of Supply Chain Management At World Co Ltd Case Study Analysis can be divided into 4 sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Supply Chain Management At World Co Ltd Case Analysis is based upon the geographical presence of its tracks in different states and cities in United States, and the tv broadcasting of its occasions in numerous nations. The company has 23 tracks in about 20 states of America and has tv broadcast through various Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This vast geographical segmentation provides the business regional as well as international fan base.


The demographic segmentation of NASCAR is likewise highlydiverse based upon the gender, earnings and age of the consumer. Its current fan base is majorly comprised of male married fans with a typical age of 47 years and an income around $30-50 thousands. Presently NASCAR is attempting to increase its target market to the young growing population and kinds. To increase the demographic segment of its market NASCAR ought to modify its marketing strategies to bring in more age groups and lower its costs to enter in the marketplace section with a low typical earnings.( htt1).


NASCAR has a fan base with a loyalty. NASCAR fans perceive it compulsive to purchase tickets and see the races as soon as in a week. NASCAR has tried to increase the quality of its racing by introducing stage racing, they likewise have attempted to lower rates and make the occasion more convenient by presenting live racing.


Behavioural segmentation of Supply Chain Management At World Co Ltd Case Study Solution is based upon the behaviour of fans in terms of enjoying the race live on the television or by entering the occasions. Presently, the fans choice is towards viewing the race in the house on television rather than going, as the consumer experience at NASCAR tracks is not beneficial along with costly. This choice makes the rates for participation lower than the rates for television audiences. NASCAR has to alter the behaviour of its fan base by presenting qualitative services at its tracks.

Target audience.


One of the prospective target market of NASCAR was Hispanics; the young and growing population of United States. The market sector has terrific prospective for NASCAR as the population was growing at a greater rate and it was anticipated to end up being thrice after forty years and the section has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are likewise one of the possible target market section for NASCAR, as they are more linked socially than other groups. Car racing games developed by Supply Chain Management At World Co Ltd Case Study Help can be a possible source of gaining attention of kids towards NASCAR track racing. NASCAR requires more attention towards customizing and improving its digital features to draw in the kids target market.

Generation Y.
Generation Y target audience includes those who invested 5 times more resources on discretionary expenditures i.e. buying tickets for racing occasions, than others. This huge expense makes the sector capacity for NASCAR marketing method of increasing its fan base. The market section is also easy to approach as 81% of the Y Generation consumer utilizes Facebook the usage and every day is twice of using television and radio. The market segment views sports as a get-together, rather than adherence to sport. The market segment considers NASCAR as a company doing not have in developing a multiculturalism atmosphere. Supply Chain Management At World Co Ltd Case Study Help needs to take various actions to improve the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing helps in taking decisions regarding marketing. These 5 C's needs to be analysed properly for taking any marketing choice. These 5 C's mean Climate, Business, Collaborators, Rivals and clients.


It requires to make PESTLE analysis in order to comprehend environment or context in which NASCAR is working. PESTLE stands for political, financial, social, technical, ecological and legal and is stated above.


Supply Chain Management At World Co Ltd Case Study Solution is an auto racing business with having USP of high quality auto racing with a global structure. Its sector is sports group and events.


Collaborations consists of distributors, suppliers and alliances of NASCAR. NASCAR utilized to get pay check of around $15 million every year from Turner Sports. NASCAR had to get approval from Turner Sport if it want to create its Facebook page, twitter account or even mobile application.


The client of Supply Chain Management At World Co Ltd Case Study Analysis are its viewers. They target customers with having age of 15-60 years. Fan base of NASCAR consisted of married males with an average age of 47, which passes their fandom to their youngsters and produce generational loyalty.


Teams generally represents sponsors in NASCAR and the medium of marketing is motorists. These drivers can go against NASCAR if they got much better chance in terms of rewards and television exposure.

Marketing Strategies.

1. Keeping and developing Facebook Page.
Among the possible target markets sections for NASCAR is Hispanics which is the growing population section of USA but regrettably NASCAR had actually been unable to attract the this targeted sector. In order to draw in the young growing generation the NASCAR ought to market by using social media like Facebook. It must develop a Facebook page including the information relating to the races and the areas of tracks to make the customer informative about the core operations of Supply Chain Management At World Co Ltd Case Study Solution. It ought to also upgrade its Facebook page on everyday basis to offer details about its approaching occasions. This would make the target audience section more helpful about business and would result in attracting big fans base.
2. Establishing and Upgrading Accounts of Key Drivers.
NASCAR motorists has a low star power as compare to players of other sports. Its ranks 7th in terms of star power (see Case Display). The significant factor behind it is that, the racers mostly play in teams and are unable to construct a crucial account and keep a close contact with fans. The bad contacts with fans lead to less attraction of audiences towards the racers and a low star power. Star power is an important factor for attracting viewers towards tracks and towards television. The star power for the drivers at NASCARA might be improved by developing and upgrading accounts of key chauffeurs by NASCARA itself. This would get rid of the requirement of requiring motorists to preserve their accounts and would lead to increasing fans attention towards NASCARA motorists.
3. Developing New Games and enhancing existing video games for kids.
Kids spent the majority of their time on playing video games and using smart devices. But regrettably, kids playing NASCARA have a worst experience of playing its games. As an outcome, they are less attracted towards the sport. In order to draw in these kids, NASCARA must improve its present racing video games by introducing personalization in the cars and trucks i.e. changing colours, choice of speed, introducing group racing in the video game, utilizing better graphics related to the racing tracks and introducing numerous levels in the video game. All these modifications in the present game would provide better experience to kids.
In addition to it, NASCAR should likewise construct new games related to racing like kids racing with kids characters as motorists, animation racing with racing between various animation characters with a choice of selecting the favourite cartoon character for the kids. These strategies would enable the company to attract among its prospective target sections.
4. Introducing multiculturalism at occasions.
Supply Chain Management At World Co Ltd Case Study Solution events are comprised of fans with very couple of multiculturalism, due to expense of arrival in events, making it unattractive for the clients perceiving sport occasions as get-togethers i.e. Generation Y clients. As the Generation Y customers are a potential target audience for NASCAR, therefore the company must take particular procedures to attract this prospective target market. It ought to adopt strategies to attract the customers far from the tracks area with various culture. The method to do so might be providing special discount rates on tickets or complimentary tickets to viewers coming from a particular range or from another state. It would increase multiculturalism of the fans and would make Generation Y customers more satisfied.
5. Improving Client Experience at Tracks.
Supply Chain Management At World Co Ltd Case Study Solution needs to deal with infrastructure and amenities at tracks because on the race day viewers got dissatisfied. Viewers have numerous expectations from NASCAR because in exact same market other companies are supplying better services than NASCAR. Then its fans may moved to its competitors, if NASCAR don't work on this issue. According to fans there were not sufficient centers were offered as compare to other sports suppliers. NASCAR needs to make sure that it supply appropriate centers that includes cleaned bathrooms, comfortable seating arrangement. They should also provide WIFI services and availability of credit cards throughout that track. It needs to be also make sure that there suffice jumbo turns put at all required locations. There must be also food stalls that supply quality food to audiences. In this way viewers will be having enjoyable experience at the day of event. (See Appendix B).

Marketing Budget plan

Marketing budget plan made on the basis of the above techniques for the duration of 5 years from 2011 to 2015, reveals the cost associated information for the marketing methods. (See Appendix B). It can be seen that technique 5 of improving client experience at tracks would require greatest initial financial investment and cost and strategy 4 of presenting multiculturalism will require least expensive preliminary investment with least expensive even more annually cost. The company should prioritize the resource allocation on these strategies on the basis of its available resources and the possible advantages which the technique would supply.
NOTE: The worths about expense are presumed on logical basis due the absence of realities and figures related to cost in the event research study. Inflation rate of United States is assumed to be 10%.

On the basis of deep analysis of the internal and external elements of Supply Chain Management At World Co Ltd Case Study Solution causing the decline of tv viewership rate and attendance rate at tracks, the above marketing strategies are advised to NASCAR to increase its fan base in long run. These techniques would manage internal elements like poor consumer experience at tracks, insufficient social media marketing, incapable digital medias like video games, lack of culturalisms at tracks and so on, along with with external factors like moving of fans towards other sports, demographical changes in America and altering domesticity designs.