Webmd B Online Case Study Analysis

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Webmd B Case Study Solution & Analysis


Webmd B Case Study Solution (National Association for Stock Automobile Car Racing) is a company conducting series of Stock Cars and truck racing in United States and serving as a sanctioning body for driving the rules for Stock Car Racing. The organization was established in 1947, by "Big Costs" France. NASCAR set up Stock Automobile Racing occasions in United States with the presence of about 130000 audiences typically in 2005. It likewise broadcast its events in about 150 countries. Stock Car Racing by NASCAR is the second biggest viewer sport, with greatest number of sponsors. It has about 500 sponsors contributing billions of dollars in its earnings. The other sources of earnings for Webmd B Case Study Solution includes; 10% of the overall profits from tv rights, approving fees i.e. $1-2 million per race, and licencing NASCAR brand to business.

NASCAR has a closed business culture with the non-interventionist method. However this non collaborative approach brings stress in the sport. The structure of Cars and truck of Tomorrow by Webmd B Case Study Analysis, with an intent of safety for the motorists, brought different tensions among the stakeholders of the sport.

The interaction audit, performed in 2010, exposed that in spite of the fact that the business extremely rely on the communications in between its stakeholders, there was no identifiable organisation interaction strategy. The market's target customers, instructions and objectives were all unknown.

The audit explained various lacking of NASCAR in regards to lack of internal integration, absence of fan management technique and absence of social and digital media of marketing. The company has complex ecosystem with independent tracks, teams and chauffeurs. This structure with closed business culture bring different obstacles in speeding up a modification. Other partners in ecosystem consists of the media networks i.e. tv and radio, and business marketers.

Webmd B Case Study Analysis audiences was extremely devoted to the sport and the brands connected with the NASCAR, making it appealing for sponsors and business online marketers.

Problem Declaration.

The business is presently facing the problem of decreasing rates of participation at racing tracks and rates of television viewers. This can put a considerable influence on its earnings from sponsors, media rights, and from other sources of earnings.

Situational Analysis.

Although the company was quite effective till 2005 with its conventional marketing methods, but right after 2005 the business starts dealing with various problems including decline of its fan base. A number of external as well as internal factors are responsible for the decline. Internal factors include; inadequate financial investment in social media and other digital medias of.

Fan base of NASCAR consisted of married males with a typical age of 47, which passes their fandom to their youngsters and create generational loyalty. The household system in America was altering resulting in reduction of impact of married male fan base over their youngsters. Together with it understandings about vehicle was also altering with perceiving cars and truck a lorry to reach at point B from point A, rather than as a fun task. Other difficulties for Webmd B Case Study Solution includes the shift of its fans to other sports as they were enhancing their fan's experience allowing access to their broadcasts out of the houses through jumbo turns, Wi-Fi gain access to, etc. These all difficulties were tending the business to modify its marketing strategies.

SWOT Analysis.


In SWOT analysis, strengths defined as business's qualities which are different from its rivals. These are business's core proficiencies on which business performance or business success based on. Webmd B Case Study Analysis core competencies includes it has rights of dictating guidelines as approving body. Policies and rules concerning professional stock automobile racing are determined by NASCAR like if any group with needed abilities and resources can enter into races by following rules and policies determined by NASCAR. NASCAR has monopoly it this element. Its strengths likewise consists of that it has title of second largest spectator sport in the United States with having more fortune 500 sponsors based in United States. Its races were used to broadcast in more than 150 nations around the world with more than $56 million revenues. The primary sources of their earnings originate from tv rights, approving costs, sponsorship and licensing. It has longest season of 10 months and having ownership of three nationwide series i.e. Camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has also large resource of fans and business sponsors. All the events of NASCAR are sponsored by corporates because of greatest brand name commitment of fans toward brand names promoted by Webmd B Case Study Help. (See Appendix A).

Weak points.

Weaknesses in SWOT Analysis are thought about as external elements. Weaknesses includes the elements that stops company to perform at required level of performance. Weak points of NASCAR includes its close culture which is non collective. They have non-interventionist approach. They normally used to form guidelines and other needed procedures without intervention of others which results in poor collaboration. NASCAR develops Cars and truck of Tomorrow without collaboration so result is that chauffeurs did not like that concept. As this is racing sport so covering of sports by media is also challenging. It was also found that NASCAR had no reliable method for company communication. If it occurred off track, they do not know how to deal with problem. Inefficient company interaction leads to that they do not have clear direction for their long term goals. They don't understand that where they wish to see this sport in future.


Opportunities in SWOT analysis are external factors which can be beneficial to business or the external factors on which business is having competitive benefit. NASCAR generally utilized to count on traditional media sources like regional paper for promotion of its sports. Usually these standard media sources attempt to cover their house team and particular sort of events. NASCAR likewise came to know from these standard media outlets that sport was tough to cover. Media landscape likewise altered from conventional to digital landscape. Newspapers failed. NASCAR can work on its capabilities to get maximum possible benefits from this new digital landscape. NASCAR have underinvestment in digital resources. So it can capitalize in social and digital media to get its advantages. Digital rights of NASCAR were also offered to Turner Sports. NASCAR utilized to earn money check of around $15 million every year from Turner Sports. There are variety of cons behind this offer. NASCAR had to get approval from Turner Sport if it want to develop its Facebook page, twitter account or even mobile application. Turner Sport likewise had rights of every single video which is shoot throughout race at track. If media sources like papers, publications and cable television channels wish to publish videos of races on their particular pages then they are required to pay licensing charges to Turner Sport. So NASCAR can deal with conditions and terms and try to work out with Turner Sports to get maximum advantages of it. Star power plays extremely essential role in creating incomes from every sport. However it was noted that Webmd B Case Study Analysis is lagging in this area i.e. star power. For instance when sports fans were asked regarding popular celebs and stars then NASCAR chauffeur was not discovered even in top twenty actions. NASCAR can put efforts in this location too for earnings generation. They ought to direct their motorists that how they can become sport stars. 4 tactical focuses which are created by research study team can also be functioned as opportunity for NESCAR. These four tactical focuses compares and analysis Webmd B Case Study Analysis strategies.


Economic down turn was experienced in late 2000 which can be threat for NASCAR because if there is financial down turn then people would be having less return on investment. Economic down turn also results in boost fuel costs which also affected NASCAR. Now if NASCAR make substantial investments in brand-new sectors which are based on new clients then it may face unfavorable remarks from its core fan base.

Porter's 5 Forces Analysis

Porter's 5 forces is a design that is utilized to evaluate market in which business is working. It helps in determining what are strengths and weak point of any particular industry. It suggest that every industry is various from one another. Since NASCAR's bottom line i.e. net profit is heavily depends on this, it is essential to understand industry in which company is working. There are 5 forces that are utilized to identify success, strength and attractiveness of Webmd B Case Study Analysis company.

Competitive Rivalry

These chauffeurs can go against NASCAR if they got better opportunity in terms of rewards and tv direct exposure. If audiences delight in other race automobiles and motorists more than NASCAR then viewers can move to those other intriguing automobiles and motorists. NASCAR might be having threat from its two direct competitors that is Solution 1 and Moto GP.

Supplier Power

The supplier power shows the variety of providers are available in market and what is the cost connected with supplier if company shifts from one supplier to another. Because drivers with needed resources and abilities are limited, in this industry there is supply monopoly.

Purchaser Power

This force is regarding to consumers that is it easy for clients to move to other items. If there is more switching expense is associated then consumers are less likely to change. When it comes to NASCAR clients are its audiences. Audiences can change to other competitors quickly since viewers will having low switching expense.

Risk of Alternative

Alternatives are referred as options. The substitutes in this case can be other entertainment means like viewers can move to other sports. There are broad variety of substitutes are readily available in this circumstance which suggests that risk of replacement is high.

Risk of New Entry

It is specified as how it is simple for any business to enter in that specific industry. When it comes to Webmd B Case Study Solution threat of brand-new entry is low. If any business requires to enter in this company than they have to make heavy financial investments, due to the fact that. They need to construct vehicles and racing tracks and also requires to pay large total up to drivers for changing.

PESTEL Analysis


As NASCAR is working in numerous markets so it needs to face different policies. It is likewise kept in mind that NASCAR has actually faced increased scrutiny regarding regulatory. Every federal government has various concern so NASCAR has to be prepared for it as concern can be moved to other sector.


Financial factors includes taxation rate, currency exchange rate, financial efficiency of that specific company, conditions of labour market, inflation rate and so on. Fortunes of the NASCAR and its competitors can be impacted if there is federal government intervention in the marketing and sales sector. NASCAR can leverage abilities of employees to produce new chances and enhance existing chances.


Each has different social values and norms. It assists in comprehending concerning society and preference of consumers.


In this case of NASCAR it can be noted that business are greatly spending for research study and advancement. NASCAR ought to also work on its media rights policy with Turner Broadcasting System.


Due to the fact that every nation has various legal terms and conditions, Legal plays an essential role in every nation. Webmd B Case Study Analysis requires to be make sure that they protect their legal rights in every county so any business does not harm to its legal rights.


Environmental factors are likewise important for every single service. Because generally federal governments don't permit those company which can damage to environment. These environmental elements consists of laws regarding pollution, environment modification, safe garbage disposal, policies regarding insurance coverage and so on. NASCAR requires to make certain that its cars and trucks are not producing contamination more than acceptable level.

7 P's of Marketing


The products of Webmd B Case Study Solution in its product portfolio are; racing events tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand name, sanctioning rules for races and ad-space to business marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Pricing strategy of NASCAR for its race occasions tickets is based upon the venue and value of the racing occasions. Together with race occasions tickets, NASCAR likewise charge numerous service fees to its stakeholders and makes profits. For instance it charged approving fees of $1-2 million per race typically in 2005.


Promotional strategy of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of audiences for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most essential tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in most of the cities in United States to grasp across the country popularity.


Nestle individuals technique is consisted of offering much better experience to its viewers, its fan base and to all of its stakeholders. Individuals are a crucial aspect of Webmd B Case Study Analysis A marketing strategy as its occasions are the source of home entertainment for crowd. Its individuals technique includes efforts to supply much better experience to its Fans, Race Drivers, Crew, Event Organizers and so on, all of which come under individuals method of NASCAR.


A number of company processes are needed to carry out racing events in an effective way. These processes include; correct schedule of time, plan for viewers, selling tickets, arrangement of space for sponsors, managing logistics etc. These all processes contribute I constructing NASCAR image, enhancing spectators experience and increasing fan base.

Physical Evidence.

Crucial physical evidences for the NASCAR includes the existence of its racing tracks, stock vehicles and racing events. Together with it, its merchandising brands consisting of tee shirts, caps, goodies and so on, also act as a physical proof for NASCAR.

Product Life Cycle Assessment.

The racing occasions by Webmd B Case Study Analysis was presented on June 19, 1949. The very first race was held at Charlotte Speedway in North Carolina. There were about 13000 fans present in the race. At the first stage competition for NASCAR was low, as the competitors drove the cars comparable to the cars driven by common individuals.


After performing its first race effectively the company moved towards building its own tracks. The very first Webmd B Case Study Solution based track, namely the Darlington Raceway track, was initiated in 1950 in South Carolina. It was followed by establishment of more raceways including Daytona International Speedway, which was opened in 1959. After the development of racing tracks the company moved towards relaying its races on television in 1979. The first event relayed on television was flag-to-flag coverage of Daytona.

In 1972, William France Jr., ended up being the president of NASCAR and n about 3 years, he transformed NASCAR from a regional Sport popular company into one with worldwide fan base. He started a new era of profitable sponsorships and television agreements for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the company having large range of earnings sources. The company has about 500 sponsors with broadcasting its events in about 150 nations. The business has a great deal of tracks in the majority of the cities of United States.


The major causes of decrease include the monetary crisis of 2008, which increased the expense of showing up at tracks for audiences due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Division.

The marketplace division of Webmd B Case Study Help can be divided into four sectors; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical division of Webmd B Case Analysis is based upon the geographical existence of its tracks in different states and cities in United States, and the television broadcasting of its events in various nations. The business has 23 tracks in about 20 states of America and has tv broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This huge geographical segmentation provides the business regional as well as international fan base.


The market segmentation of Webmd B Case Study Help is likewise highlydiverse based upon the gender, income and age of the consumer. To increase the group section of its market NASCAR need to modify its marketing strategies to attract more age groups and lower its prices to go into in the market segment with a low typical earnings.


The psychological characteristics of the majority of the fans are rather similar. NASCAR has a fan base with a loyalty. Once in a week, NASCAR fans view it compulsive to acquire tickets and see the races. 71% of them prefer to acquire products with a NASCAR trademark name. They are rather extrovert and are willing to mingle with other fans while racing. They desire quality racing with low rate at convenient place. Although Webmd B Case Study Analysis has attempted to increase the quality of its racing by introducing stage racing, they likewise have actually attempted to lower rates and make the occasion easier by introducing live racing.


Behavioural division of NASCAR is based upon the behaviour of fans in terms of watching the race live on the television or by going in the occasions. Presently, the fans preference is towards watching the race at house on television rather than going, as the customer experience at NASCAR tracks is not beneficial as well as pricey.

Target audience.


One of the possible target market of NASCAR was Hispanics; the young and growing population of United States. The market segment has great possible for NASCAR as the population was growing at a higher rate and it was expected to become thrice after forty years and the sector has increasing wealth rate with about $1 trillion of wealth in 2014.


Kids are also one of the prospective target market segment for NASCAR, as they are more linked socially than other groups. Automobile racing video games developed by Webmd B Case Study Analysis can be a potential source of getting attention of kids towards NASCAR track racing. NASCAR needs more attention towards personalizing and enhancing its digital features to bring in the kids target market.

Generation Y.
Generation Y target market consists of those who invested five times more resources on discretionary expenditures i.e. buying tickets for racing occasions, than others. This substantial expense makes the section potential for NASCAR marketing method of increasing its fan base. The market segment is likewise simple to technique as 81% of the Y Generation customer utilizes Facebook every day and the usage is twice of utilizing tv and radio. The market segment views sports as a social occasion, rather than adherence to sport. The market section thinks about NASCAR as an organization doing not have in producing a multiculturalism environment. Webmd B Case Study Analysis must take various actions to enhance the experience of Generation Y consumers in its events.

5 C's of Marketing

5 C's of marketing helps in taking choices concerning marketing. These 5 C's needs to be analysed correctly for taking any marketing choice. These 5 C's represent Environment, Company, Collaborators, Clients and Competitors.


It requires to make PESTLE analysis in order to comprehend environment or context in which NASCAR is working. PESTLE means political, economic, social, technical, legal and environmental and is stated above.


NASCAR is an automobile racing company with having USP of high quality auto racing with a worldwide structure. Its sector is sports group and occasions. Its target market is males in the age group of 15-60 years. Company has closed corporate culture and having non-interventionist approach.


Collaborations consists of suppliers, providers and alliances of Webmd B Case Study Solution. It is teamed up with various racing teams which are participating in racing. It likewise collaborated with Turners Sport for digital rights. NASCAR used to get pay check of around $15 million yearly from Turner Sports. There are number of cons behind this offer. For example NASCAR needed to get approval from Turner Sport if it wish to produce its Facebook page, twitter account and even mobile application. Turner Sport likewise had rights of each and every single video which is shoot throughout race at track.


The consumer of Webmd B Case Study Analysis are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their children and create generational loyalty.


The direct competitors of NASCAR are Solution 1 and Moto GP. Teams generally represents sponsors in NASCAR and the medium of marketing is chauffeurs. It can be said that drivers and race vehicles are rivals. These chauffeurs can break Webmd B Case Study Help if they improved opportunity in regards to prizes and television direct exposure.

Marketing Strategies.

1. Preserving and establishing Facebook Page.
Among the prospective target audience sections for NASCAR is Hispanics which is the growing population segment of U.S.A. however regrettably NASCAR had actually been unable to attract the this targeted sector. In order to draw in the young growing generation the NASCAR should market by utilizing social media like Facebook. It must establish a Facebook page including the details concerning the races and the areas of tracks to make the consumer informative about the core operations of Webmd B Case Study Analysis. It must likewise update its Facebook page on day-to-day basis to provide details about its upcoming occasions. This would make the target market sector more informative about the business and would result in drawing in large fans base.
2. Establishing and Updating Accounts of Key Drivers.
NASCAR drivers has a low star power as compare to players of other sports. Its ranks 7th in regards to star power (see Case Display). The major factor behind it is that, the racers mostly play in groups and are not able to develop a key account and keep a close contact with fans. The poor contacts with fans result in less attraction of viewers towards the racers and a low star power. Star power is an essential element for drawing in viewers towards tracks and towards television. The star power for the motorists at NASCARA might be enhanced by developing and updating accounts of key drivers by NASCARA itself. This would get rid of the requirement of forcing chauffeurs to keep their accounts and would lead to increasing fans attention towards NASCARA drivers.
3. Establishing New Games and improving current games for kids.
In order to bring in these kids, NASCARA ought to enhance its current racing video games by introducing customization in the cars and trucks i.e. changing colours, choice of speed, introducing group racing in the game, using better graphics related to the racing tracks and presenting various levels in the video game. All these modifications in the existing video game would supply better experience to kids.
Along with it, NASCAR ought to likewise develop new video games related to racing like kids racing with kids characters as motorists, cartoon racing with racing in between different cartoon characters with an option of choosing the preferred animation character for the kids. These methods would enable the business to bring in among its possible target sections.
4. Introducing multiculturalism at occasions.
Webmd B Case Study Help events are consisted of fans with really few multiculturalism, due to cost of arrival in occasions, making it unappealing for the customers perceiving sport occasions as get-togethers i.e. Generation Y consumers. As the Generation Y customers are a potential target market for NASCAR, for that reason the company ought to take certain steps to attract this possible target audience. It ought to adopt techniques to draw in the clients far from the tracks place with various culture. The technique to do so might be providing unique discount rates on tickets or complimentary tickets to audiences coming from a specific range or from another state. It would increase multiculturalism of the fans and would make Generation Y clients more satisfied.
5. Improving Client Experience at Tracks.
Webmd B Case Study Help needs to work on infrastructure and facilities at tracks since on the race day audiences got dissatisfied. Audiences have lots of expectations from NASCAR due to the fact that in very same industry other companies are offering better services than NASCAR. Then its fans may shifted to its rivals, if NASCAR don't work on this concern. According to fans there were not appropriate centers were available as compare to other sports providers. So NASCAR should ensure that it provide adequate centers that consists of cleaned washrooms, comfy seating arrangement. They need to also provide WIFI services and availability of charge card throughout that track. It needs to be also ensure that there suffice jumbo turns placed at all needed places. There must be likewise food stalls that offer quality food to audiences. In this way audiences will be having enjoyable experience at the day of occasion. (See Appendix B).
Marketing Budget.
Marketing budget made on the basis of the above methods for the duration of 5 years from 2011 to 2015, reveals the expense associated information for the marketing techniques. It can be seen that method 5 of improving consumer experience at tracks would need greatest preliminary financial investment and cost and strategy 4 of introducing multiculturalism will require least expensive initial investment with least expensive further per year cost.
KEEP IN MIND: The values about expense are assumed on logical basis due the absence of truths and figures connected to cost in the case study. Inflation rate of United States is presumed to be 10%.


On the basis of deep analysis of the external and internal factors of Webmd B Case Study Help triggering the decline of television viewership rate and attendance rate at tracks, the above marketing methods are suggested to NASCAR to increase its fan base in long term. These methods would cope with internal factors like bad consumer experience at tracks, insufficient social networks marketing, incapable digital medias like video games, absence of culturalisms at tracks and so on, as well as with external elements like shifting of fans towards other sports, demographical changes in America and changing family life designs.

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