Webmd B Online Case Study Solution

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Webmd B Case Study Solution and Analysis


Webmd B Case Study Analysis (National Association for Stock Vehicle Vehicle Racing) is a company conducting series of Stock Vehicle racing in United States and serving as an approving body for driving the guidelines for Stock Vehicle Racing. The company was established in 1947, by "Huge Expense" France. NASCAR arrange Stock Vehicle Racing occasions in United States with the presence of about 130000 audiences usually in 2005. It also broadcast its events in about 150 nations. Stock Cars And Truck Racing by NASCAR is the second biggest viewer sport, with highest number of sponsors. It has about 500 sponsors contributing billions of dollars in its profits. The other sources of earnings for Webmd B Case Study Solution consists of; 10% of the total revenue from tv rights, sanctioning fees i.e. $1-2 million per race, and licencing NASCAR brand name to business.

NASCAR has a closed corporate culture with the non-interventionist method. This non collective approach brings tensions in the sport. The building of Cars and truck of Tomorrow by Webmd B Case Study Analysis, with an intent of security for the chauffeurs, brought different tensions amongst the stakeholders of the sport.
Executive Summary
The communication audit, conducted in 2010, exposed that despite the fact that the business highly rely on the interactions in between its stakeholders, there was no identifiable organisation communication strategy. (

The audit pointed out numerous lacking of NASCAR in terms of absence of internal integration, lack of fan management method and absence of social and digital media of marketing.

Webmd B Case Study Analysis audiences was extremely faithful to the sport and the brand names related to the NASCAR, making it appealing for sponsors and corporate marketers.

Issue Declaration.

The business is currently facing the problem of declining rates of presence at racing tracks and rates of tv audiences. This can put a significant effect on its incomes from sponsors, media rights, and from other sources of profits.

Situational Analysis.

The company was quite effective till 2005 with its standard marketing strategies, however soon after 2005 the business starts dealing with different issues including decrease of its fan base. Several external along with internal aspects are responsible for the decrease. Internal aspects include; inadequate investment in social networks and other digital medias of.

Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their children and create generational commitment. The family system in America was altering resulting in reduction of impact of married male fan base over their children. Along with it understandings about vehicle was also changing with perceiving car a lorry to reach at point B from point A, instead of as an enjoyable project. Other difficulties for Webmd B Case Study Solution consists of the shift of its fans to other sports as they were enhancing their fan's experience enabling access to their broadcasts out of the houses through jumbo turns, Wi-Fi access, etc. These all difficulties were tending the business to modify its marketing methods.

SWOT Analysis.


In SWOT analysis, strengths defined as company's qualities which are various from its competitors. These are company's core proficiencies on which company efficiency or company success based on. Webmd B Case Study Analysis core proficiencies includes it has rights of determining rules as sanctioning body. Rules and guidelines regarding professional stock car racing are dictated by NASCAR like if any team with needed skills and resources can participate in races by following rules and regulations dictated by NASCAR. NASCAR has monopoly it this element. Its strengths also includes that it has title of second largest spectator sport in the United States with having more fortune 500 sponsors based in US. Its races were used to transmit in more than 150 countries worldwide with more than $56 million revenues. The primary sources of their earnings originate from tv rights, approving charges, sponsorship and licensing. It has longest season of 10 months and having ownership of 3 national series i.e. Outdoor camping World Truck Series, the Sprint Cup Series and the Nationwide Series. It has also big resource of fans and business sponsors. Due to the fact that of most significant brand commitment of fans towards brand names promoted by NASCAR, all the occasions of NASCAR are sponsored by corporates. (See Appendix A).

Weak points.

Weaknesses in SWOT Analysis are thought about as external factors. Weak points includes the aspects that stops business to carry out at needed level of performance. Weaknesses of NASCAR includes its close culture which is non collective. They have non-interventionist technique. They typically utilized to form guidelines and other needed procedures without intervention of others which results in bad partnership. NASCAR establishes Cars and truck of Tomorrow without partnership so result is that chauffeurs did not like that principle. As this is racing sport so covering of sports by media is likewise difficult. It was also found that NASCAR had no reliable technique for business interaction. If it occurred off track, they do not understand how to deal with concern. Inefficient organisation communication leads to that they do not have clear instructions for their long term objectives. They don't understand that where they want to see this sport in future.
Porter's 5 Forces Analysis

NASCAR typically utilized to rely on traditional media sources like local paper for publicity of its sports. NASCAR also came to know from these traditional media outlets that sport was hard to cover. When sports fans were asked regarding popular celebrities and stars then NASCAR motorist was not discovered even in top twenty actions.


Risks in SWOT analysis are specified as external elements that can threat to company's success. Because if there is economic down turn then individuals would be having less return on investment, Economic down turn was experienced in late 2000 which can be risk for NASCAR. Earning of individuals would be effected and they would be more conscious in investing their cash. Economic down turn likewise results in boost fuel costs which also affected NASCAR. Due to the fact that fans of NASCAR utilized to attend its event from long distances. NESCAR had a guideline of 65/25/10 for income circulation. 65 percent revenues from media rights would be dispersed to race course, 25 percent revenue would be distributed to completing group and staying 10 percent would be maintained by NESCAR which is approving body. Competing group wished to increase their portion of income from 25 percent due to the fact that of boost in running expense of a race team and likewise there is decrease in the variety of full-season sponsorship. Since they are making massive financial investments to improve experience of fans, nescar likewise deals with hazards from other sponsors. For example that includes upgrading existing avenues, building new opportunities, supplying Wi-Fi center and also offering other interactive mediums to engage sports on smart devices. Fan base of NASCAR comprised of married males with an average age of 47, which passes their fandom to their youngsters and develop generational commitment. The difficulty is that the family system in America was altering resulting in decrease of influence of married male fan base over their children. In addition to it perceptions about cars and truck was also altering with viewing car a car to reach at point B from point A, instead of as an enjoyable task. Now if Webmd B Case Study Solution make considerable financial investments in new segments which are based on brand-new consumers then it might face unfavorable comments from its core fan base.

Porter's Five Forces Analysis

It is important to understand industry in which business is working since NASCAR's bottom line i.e. net earnings is heavily depends on this. There are 5 forces that are utilized to determine profitability, strength and appearance of NASCAR business.

Competitive Competition

This force indicates capability of rivals. Groups generally represents sponsors in NASCAR and the medium of marketing is motorists. Therefore it can be stated that motorists and race automobiles are rivals. These drivers can break NASCAR if they got better chance in terms of prizes and tv exposure. Then audiences can move to those other fascinating cars and trucks and chauffeurs, if viewers take pleasure in other race cars and trucks and motorists more than NASCAR. NASCAR might be having danger from its two direct rivals that is Formula 1 and Moto GP. They need to create competitive benefits for chauffeurs so they don't move to other rivals.
Swot Analysis
Supplier Power

The supplier power indicates the number of suppliers are available in industry and what is the expense associated with provider if business shifts from one supplier to another. Because drivers with needed skills and resources are limited, in this industry there is supply monopoly.

Purchaser Power

In the case of NASCAR customers are its audiences. Viewers can switch to other rivals easily because audiences will having low switching expense.

Danger of Substitution

Substitutes are referred as alternatives. The alternatives in this case can be other home entertainment indicates like audiences can move to other sports. So there are large range of replacements are available in this situation which suggests that risk of replacement is high.

Hazard of New Entry

It is specified as how it is easy for any company to go into in that particular industry. In the case of Webmd B Case Study Solution hazard of new entry is low. If any company requires to go into in this organisation than they have to make heavy financial investments, due to the fact that. They need to develop cars and trucks and racing tracks and also needs to pay large amount to drivers for switching.

PESTEL Analysis


As NASCAR is working in various markets so it needs to deal with various policies. It is also kept in mind that NASCAR has actually faced increased examination concerning regulatory. Every government has various priority so NASCAR has actually to be prepared for it as concern can be shifted to other sector.


Economic elements includes taxation rate, exchange rate, financial performance of that specific company, conditions of labour market, inflation rate etc. If there is federal government intervention in the marketing and sales sector, fortunes of the NASCAR and its rivals can be impacted. NASCAR can utilize abilities of employees to produce new chances and enhance existing chances.


Each has different social worths and norms. It helps in understanding regarding society and choice of customers.


In this case of NASCAR it can be noted that business are greatly spending for research and development. NASCAR needs to likewise work on its media rights policy with Turner Broadcasting System.

Vrio Analysis
Because every country has various legal terms and conditions, Legal plays a crucial role in every nation. Webmd B Case Study Solution needs to be ensure that they secure their legal rights in every county so any business does not damage to its legal rights.


Environmental aspects are likewise essential for every business. NASCAR needs to make sure that its automobiles are not creating pollution more than appropriate level.

7 P's of Marketing


The products of Webmd B Case Study Solution in its item portfolio are; racing occasions tickets, racing tracks, sponsor's marketing, media rights, licencing NASCAR brand, sanctioning rules for races and ad-space to corporate marketers throughout broadcast of NASCAR races. (Hanlon, 2018).


Prices technique of NASCAR for its race occasions tickets is based upon the place and value of the racing events. Along with race occasions tickets, NASCAR likewise charge numerous service fees to its stakeholders and earns income. For instance it charged approving costs of $1-2 million per race on average in 2005.


Marketing technique of NASCAR is extremely based upon its fan base. A strong fan base share its fandom with others and increase the number of viewers for NASCAR races.


NASCAR have its racing tracks in various cities in United States. The most important tracks of NASCAR consists of Atlanta Motor Speedway in Georgia, Vehicle Club Speedway in California and Darlington Raceway in South Carolina. It attempts to perform its races in the majority of the cities in United States to comprehend across the country popularity.


Nestle individuals method is consisted of providing much better experience to its viewers, its fan base and to all of its stakeholders. Individuals are an essential aspect of Webmd B Case Study Help A marketing strategy as its events are the source of entertainment for crowd. Its individuals strategy includes efforts to provide much better experience to its Fans, Race Drivers, Team, Occasion Organizers and so on, all of which come under individuals technique of NASCAR.


A number of service procedures are required to perform racing events in an efficient way. These procedures consist of; correct schedule of time, plan for viewers, selling tickets, plan of area for sponsors, managing logistics and so on. These all processes contribute I constructing NASCAR image, improving spectators experience and increasing fan base.

Physical Evidence.

Most important physical proofs for the NASCAR includes the existence of its racing tracks, stock cars and racing occasions. In addition to it, its merchandising brand names consisting of tee shirts, caps, goodies etc., also function as a physical proof for NASCAR.

Item Life Process Assessment.

The racing occasions by NASCAR was introduced on June 19, 1949. At the very first phase competition for NASCAR was low, as the rivals drove the vehicles similar to the cars and trucks driven by regular individuals.


The first NASCAR based track, particularly the Darlington Raceway track, was started in 1950 in South Carolina. After the growth of racing tracks the business moved towards transmitting its races on tv in 1979.

In 1972, William France Jr., became the president of NASCAR and n about 3 decades, he transformed NASCAR from a local Sport popular company into one with global fan base. He initiated a brand-new period of profitable sponsorships and television contracts for NASCAR.


The maturity period for NASCAR started with the efforts of William France Jr., with the company having large range of earnings sources. The company has about 500 sponsors with broadcasting its events in about 150 countries. The company has large number of tracks in the majority of the cities of United States.


The major causes of decrease include the monetary crisis of 2008, which increased the expense of showing up at tracks for audiences due to increasing fuel prices, and the shifting of its fan base towards other sports.

Market Division.

The market segmentation of Webmd B Case Study Solution can be divided into four segments; Geographic, Demographic, Psychographic and Behavioural. (Dutta, 2018).


The geographical segmentation of Webmd B Case Help is based upon the geographical existence of its tracks in numerous states and cities in United States, and the tv broadcasting of its occasions in different nations. The business has 23 tracks in about 20 states of America and has television broadcast through different Medias i.e. TNT, ESPN, ABC and Fox, in about 150 countries.This large geographical division provides the business local along with worldwide fan base.


The group segmentation of NASCAR is likewise highlydiverse based upon the gender, income and age of the consumer. Its present fan base is majorly comprised of male married fans with an average age of 47 years and an earnings around $30-50 thousands. However currently NASCAR is trying to increase its target market to the young growing population and kinds also. To increase the group sector of its market NASCAR must modify its marketing techniques to draw in more age and lower its rates to go into in the marketplace section with a low typical earnings.( htt1).


The psychological attributes of the majority of the fans are rather comparable. NASCAR has a fan base with a loyalty. As soon as in a week, NASCAR fans view it compulsive to acquire tickets and see the races. 71% of them prefer to acquire items with a NASCAR brand name. They are quite extrovert and want to join other fans while racing. They desire quality racing with low cost at convenient area. Although Webmd B Case Study Help has actually attempted to increase the quality of its racing by introducing phase racing, they likewise have actually tried to lower prices and make the event more convenient by introducing live racing.


Behavioural segmentation of NASCAR is based upon the behaviour of fans in terms of seeing the race live on the television or by going in the events. Presently, the fans choice is towards viewing the race at home on tv rather than going, as the client experience at NASCAR tracks is not beneficial as well as pricey.

Target Market.


Among the prospective target audience of Webmd B Case Study Solution was Hispanics; the young and growing population of United States. The market sector has great prospective for NASCAR as the population was growing at a higher rate and it was expected to become thrice after forty years and the section has increasing wealth rate with about $1 trillion of wealth in 2014. Although, the section shows affinity with car culture, but require a more concentrated marketing towards welcoming the sector towards racing.


Kids are likewise among the prospective target audience segment for NASCAR, as they are more connected socially than other groups. Developing fan base among kids can provide a possible boost in the number of fans for racing due to their connection. Kids spend the majority of their times in playing and using smartphones video games. Automobile racing video games established by Webmd B Case Study Analysis can be a prospective source of acquiring attention of kids towards NASCAR track racing. NASCAR's digital functions related to kids are not capable of acquiring the attention. NASCAR needs more attention towards customizing and improving its digital features to attract the kids target market.

This big expenditure makes the segment capacity for NASCAR marketing technique of increasing its fan base. The market section considers NASCAR as a company lacking in developing a multiculturalism atmosphere. NASCAR needs to take various actions to enhance the experience of Generation Y customers in its occasions.

5 C's of Marketing

5 C's of marketing assists in taking choices regarding marketing. These 5 C's requirements to be evaluated correctly for taking any marketing choice. These 5 C's stands for Environment, Company, Collaborators, Rivals and consumers.


It requires to make PESTLE analysis in order to understand environment or context in which NASCAR is working. PESTLE stands for political, financial, social, technical, ecological and legal and is mentioned above.


NASCAR is an auto racing company with having USP of high quality car racing with a worldwide structure. Its sector is sports group and events. Its target market is males in the age of 15-60 years. Company has actually closed corporate culture and having non-interventionist method.


Collaborations consists of distributors, suppliers and alliances of Webmd B Case Study Analysis. It is worked together with different racing teams which are taking part in racing. It likewise worked together with Turners Sport for digital rights. NASCAR used to earn money check of around $15 million annually from Turner Sports. There are number of cons behind this offer. For instance NASCAR had to get approval from Turner Sport if it want to produce its Facebook page, twitter account or perhaps mobile application. Turner Sport also had rights of every single video which is shoot during race at track.


The client of Webmd B Case Study Solution are its audiences. They target clients with having age of 15-60 years. Fan base of NASCAR comprised of married males with a typical age of 47, which passes their fandom to their youngsters and develop generational loyalty.


The direct competitors of NASCAR are Formula 1 and Moto GP. Groups usually represents sponsors in NASCAR and the medium of advertising is chauffeurs. It can be stated that motorists and race automobiles are competitors. If they got much better opportunity in terms of rewards and tv direct exposure, these motorists can go versus NASCAR.

Marketing Strategies.

1. Developing and Maintaining Facebook Page.
One of the potential target markets segments for NASCAR is Hispanics which is the growing population section of U.S.A. however sadly NASCAR had been not able to attract the this targeted section. It needs to establish a Facebook page containing the information relating to the races and the areas of tracks to make the consumer informative about the core operations of NASCAR.
2. Developing and Updating Accounts of Key Drivers.
Webmd B Case Study Help drivers has a low star power as compare to gamers of other sports. The poor contacts with fans result in less attraction of viewers towards the racers and a low star power. Star power is an important factor for attracting viewers towards tracks and towards television.
3. Developing New Games and enhancing present games for kids.
Kids spent the majority of their time on playing video games and using mobile phones. But sadly, kids playing NASCARA have a worst experience of playing its games. As a result, they are less drawn in towards the sport. In order to attract these kids, NASCARA needs to enhance its present racing video games by presenting modification in the automobiles i.e. altering colours, choice of speed, introducing group racing in the video game, using much better graphics connected to the racing tracks and introducing numerous levels in the video game. All these modifications in the present video game would provide better experience to kids.
Along with it, NASCAR needs to likewise build new games connected to racing like kids racing with kids characters as drivers, cartoon racing with racing in between various animation characters with an option of selecting the preferred animation character for the kids. These methods would enable the business to bring in one of its possible target segments.
4. Presenting multiculturalism at events.
NASCAR events are comprised of fans with extremely few cultural diversity, due to cost of arrival in occasions, making it unappealing for the clients viewing sport occasions as social events i.e. Generation Y consumers. As the Generation Y clients are a potential target market for NASCAR, therefore the business ought to take particular measures to attract this possible target market.
5. Improving Customer Experience at Tracks.
Because on the race day audiences got disappointed, NASCAR should work on facilities and facilities at tracks. Due to the fact that in very same industry other business are offering much better services than NASCAR, viewers have many expectations from Webmd B Case Study Analysis. IF NASCAR don't work on this concern then its fans may shifted to its competitors. According to fans there were not appropriate facilities were offered as compare to other sports service providers. So NASCAR must make sure that it supply sufficient centers that includes cleaned up restrooms, comfy seating arrangement. They ought to also provide WIFI services and ease of access of credit cards throughout that track. It must be likewise make certain that there suffice jumbo turns positioned at all needed places. There should be likewise food stalls that provide quality food to audiences. In this method viewers will be having pleasant experience at the day of occasion. (See Appendix B).

Marketing Spending plan

Marketing budget plan made on the basis of the above strategies for the period of 5 years from 2011 to 2015, shows the cost associated information for the marketing strategies. (See Appendix B). It can be seen that technique 5 of enhancing customer experience at tracks would require highest initial financial investment and cost and method 4 of presenting multiculturalism will require least expensive preliminary investment with most affordable even more annually cost. The business must prioritize the resource allocation on these strategies on the basis of its readily available resources and the potential benefits which the technique would provide.
NOTE: The values about cost are presumed on rational basis due the absence of figures and facts connected to cost in the case research study. Inflation rate of United States is presumed to be 10%.

On the basis of deep analysis of the external and internal aspects of Webmd B Case Study Analysis triggering the decrease of tv viewership rate and presence rate at tracks, the above marketing methods are advised to NASCAR to increase its fan base in long term. These techniques would handle internal factors like bad client experience at tracks, inadequate social media marketing, incapable digital medias like video games, absence of culturalisms at tracks and so on, in addition to with external aspects like moving of fans towards other sports, demographical modifications in America and changing domesticity designs.