Flexons Problem Solving Lenses For A Problem Filled World Harvard Case Solution

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Flexons Problem Solving Lenses For A Problem Filled World Case Study Solution & Analysis


IKEA is a global business in Sweden. He called the company at the age of 17 when he initiated his very first mail-order business. It was named as Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis by a combination of terms relating to his individual life from his personalizes to his family farm i.e. Ignvar Kamprad Elmtaryd Agunnaryd.

The competitors due to declined sale threatened the providers of IKEA to not take orders at low rates. In 1961, IKEA contracted with numerous of the factories manufacturing furniture and therefore it again came up with low expenses. On the other hand, Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis divided its store in a number of departments like low-cost rate snack bar, children play-area, as well as a Sweden Shop for the foods making it a popular exporter of food.

The intention of the business was to sale quality items with sensible costs with variation in products internationally based upon a vision to develop a better way of life for practically everybody. Every year, the business celebrates an anti-bureaucrat week to develop much better contact between the clients and suppliers. Kamprad thought on the fact that it is just possible to make no error while you sleep. The idea of planning for the future was highly motivated. In 1986, Kamprad was replaced by his Individual assistant who was a knowledgeable person of the company.

In the mid period of 1990s, IKEA has a broad working networking with about 70 countries finding its items about 11,200. It dealt with almost a larger variety of suppliers around 2300 internationally (see Display 2). When there were ecological issues arising about IKEA's items at the same time the issuance on the child labor emerged. This has actually led the company to face the challenging circumstance in the maintenance of their relation with suppliers. Due to this factor, IKEA's appeal reduced dropping the 20% of its sale in Denmark. .

Key Players.

There are two key players in this case one is IKEA Company and other is its providers. IKEA's strategy is to outsource its product making to providers. These suppliers are normally 3rd party and based throughout the world.


There is unfavorable impact of these problems on income of the business and likewise track record of the business. They wanted Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis to be socially responsible and wanted that it did not have any connection with kid labour or any other environment issue. IKEA strategies also did not work well sufficient to address this problem (see Exhibit 3).

Approaching Problem of Kid Labour.

IKEA strategy is to maintain high level of social obligation due to the fact that it is among the considerable catalyst in success of business. Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis is worried on kid labour issue and other ecological concerns to support this technique. There was aspect of social obligation which was engrained in the culture of IKEA's founder Ingvar Kamprad (Display 2). People from India had conflicting views concerning child labour and social duty. According to Indian people kid labour is not bad if it is permitted by parents or if children are working under guidance of their moms and dads. There is common practice of kid operate in India and government is likewise relaxed over this matter if it is unbounded kid labour or if their parents are agreed and permitted their kids to work. Children are also allowed to work in craft industries to make certain that skills from earlier generation are not lost.( Naidu & Ramaiah, 2006) Additionally, IKEA was likewise encouraged by Swedish Conserve the Kid company to act "in the best interest of kid".( Odenbring, 2018) According to this they would be doing only that work which is in the very best interest of children. They would not be involved in any deal in which kid labour is used or there is any possibility of environment problem. The majority of the households would be lacking important income since they are dependent of kid labour. Their fundamental expenses like food, clothes are satisfied through their working of child.( Duflo, 2006) Likewise laws are not stringent enough to address issues of environment or social issues like child labour so business require to fret whether it is suitable to carry out organisation in India or not. They required to ensure that their business does not participate in any activity which protests social obligation. The choice requires to be taken by likewise including philosophy of social obligation from the point of view of consumer not from perspective of suppliers. Customers need to not be having doubt their business is taken part in any undesirable activity. There could be unfavorable outcome if standards concerning social duty from consumer viewpoint are not followed. There was case occurred in 1980's. IKEA had failed to satisfy required requirements on formaldehyde for a few of its products. In that case IKEA had actually lost its profits by 20% in Denmark. Because business's reputation in the eyes of clients had declined. In 1992 there was likewise loss of around $6 to $7 million. Since it was not according to needed level of formaldehyde, this loss was resulted from discontinuation of a popular bookcase series. This also damage business's track record substantially.

Action to German manufacturers on Video Program:

In response to the invite of German manufacturers for IKEA, the invitation should require to be accepted. The first primary thing to think about is that the documentary is made by a German company. It is not mandatory to be and accept the invitation part of the live conversation but it is of vital significance. As it supplies Barner to have live conversation throughout on-air programs. It generates a possibility to offer much better explanation of their concerns about their relationship with India. Particularly, Barner can perhaps demonstrate her thought of mind with a clear justification letting people understand that for her it is more crucial to be more concerned about the IKEA credibility as she is just accountable for this. It is necessary to eliminate the requirements of kid labour however this can potentially not done by stopping service links with their partner business which involve the trend of child labour. This understanding of Barner may assist her in preserving IKEA clear reflection and might likewise cause more powerful relationship of the business. It also supplies IKEA to aware the German manufacturers to eliminate versus the child labour.

As the German Producers had actually only offered IKEA to view some of the shots from their documentary. They should be requested to let them enjoy the entire film instead of some shots which reveals certainly an unclear image of the truth. This might be the method of German manufacturers to show themselves right versus the claims however leaving IKEA behind loaded with doubts about their relationship with the companies of India on the issue of kid labour.

On the contrary, the IKEA has actually been favorably portrayed about the problem of Child labour when the issue was at first put up by the Swedish Television. There are a set of details on kid labour by IKEA which was substantially collected by ILO and UNICEF.

As the tv industry has excellent potential to show incorrect news as the truth by their excellent capability to modify any lie into a fact and makes people think on it without any doubts. It seems rather impossible for Barnerto examine the documentary before the session. As the German producers refused to show their documentary to Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis before it is telecasted simply shows there evil objective of point the finger at someone and their relationships with IKEA possibly. There might a strong contradiction that the IKEA is fearlessly engaged with an organization which uses child as their labour and continue their relations to earn profits with the providers while understanding the reality.

The duty of the errors taken by anybody is thought about as the best source of pride.Despite of the truth that IKEA was not mindful about the growing concern over the kid labour as well as the involving kid's as labours by the markets, the providers of the Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis. During the approval of agreement, IKEA began examination versus its supplier markets around the world.

Barner can also come up with another justification on the inefficient obligation over social issues. It is planning to be involved with the social concerns but has not taken such measures yet. In the field of marketing, IKEA is on leading with outstanding ideas along with its distinctive products.

The concerns of the IKEA is towards leading long term relationships with its network of circulation internationally. IKEA is not recently associated with any of the social activities about the rights and concerns of each individual working in the markets and earning them a handsome earnings. In future, IKEA will plan to be part of responsibility over the social concerns.

It can be concluded that as per the concern for the company's track record and share of share should accept the invite and present it legitimate ideas only in case if everything in documentary is against the Flexons Problem Solving Lenses For A Problem Filled World Case Study Solution. Specifically, IKEA had actually begun a Structure based on the principle of safeguarding rights of child labour and to provide them with free environment to educate themselves. (Barlet, 2006).

Actions on Supply contract with Rangan Exports:.

Under the IKEA issues about the most reasonable and tactical technique in recommendation to the kid labour issue must supply Rangan Exports with another possibility to help them in overcoming this issue.

IKEA needs to take some steps in order to determine of the reality. , if the proof against the Rangan export is real thus leading it in the failure on the moral level which were outlaid by IKEA.. This clearly indicates that on IKEA, the provider market leading to breach on the child labour issue.

Subsequently, IKEA works with a vision of developing better way of life for every individual which is a strong representation for the business to stand for the rights of employees of Rangan Exports. The principle of kid labour does not involve a single company as a huge network of companies are accountable in putting it ahead. This is one of the most crucial concern of social issues and it would be oppression to blame a single one.

Barner can consider 2 alternatives to resolve this problem. At first, either termination of the agreement with the Rangan Expors on the basis of including kid labour to work after the examinations to be sure about the reality. This brings a risk of losing brand position and track record if the management of IKEA not decides for the contract termination. This may result in the monetary decline state of IKEA by reduced ratio of sale, less appeal of the brand and the issues over social responsibilities. As it is definitely not supported by the residents if any country to include kid labour. This substitute is legal and dependable with the policy of IKEA. The main downside of this replacement is the IKEA deprivation with a worthwhile association and may lead to the terminating relations with the sources of carpet by India.

This will help in maintenance of the healthy association in between the supplier and the IKEA. This makes obvious for the all providers that IKEA is strictly versus the child labour and really condemn it. This might have a bad impact on the market reputation of IKEA by the generation of false publicity.

As it is for the second time that IKEA ended up being a victim of kid labour which has actually greatly harmed its reputation. For this function, Barner ought to pursue the help by ILO and UNICEF as well as NGOs which might help Rangan in leaving the need to used child labour for the carpets manufacturing. It may choose to spread awareness among the homeowners worldwide about the social issues and how one's life is affected by in terms of social, and ethical values.

IKEA by the adoption of first alternative, ends its relationship with thesupplier violation. If results in the failure then represent a bad effect on all suppliers by the increased power of bargaining and the infraction of the policy of IKEA. The press must be called upon for the announcement of their choice with its factor with the summarization of the policy of IKEA on the use labour of kid.

In amount, the business can maintain its track record in the market and in some way can bear the loss developed by one supplier. With the steady track record in the market, Flexons Problem Solving Lenses For A Problem Filled World Case Study Help will undoubtedly cover up its monetary crisis within a short period of time.

Method Regarding IKEA's Operations in India

IKEA strategy is generally concentrate on long term relationship with its suppliers rather than short term. This long term technique assists IKEA in getting competitive and trustworthy provider source. For long term relationship they used to assist their provider to make full use of their capability. For example, they asked suppliers to offer product or services aside from their core products and services. The exact same technique that was used by IKEA in Poland could be obtained.( Harapiak, 2013) The technique was to contract out production of furnishings and not produce by its own. IKEA likewise requires to ensure that they involve public through its marketing actions which need to be valuable in comprehending IKEA's intentions.

At earlier time IKEA had no focus on ecological and social concerns which also includes child labor they utilized to focus on just one strategy i.e. offering economical and quality items to consumers. That enhanced focus might help Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis in improving its credibility towards its clients. Stopping operations from India would not guarantee option to kid labor but also unfavorable reputation would be constructed that IKEA is not taking any reputable action to resolve fundamental concern i.e. kid labor.

If Flexons Problem Solving Lenses For A Problem Filled World Case Study Solution did not take any possible step to resolve issue of kid labor then it would result in loss of sales and IKEA's worth too. For a business like IKEA reputation loss is substantial loss because worth of business also based on it and also there would be decline in earnings and goodwill if there is any track record loss.

If IKEA think about only sales figure then getting out from Indian market is preferable. Due to the fact that sales from Indian market just contributes small portion to IKEA's revenues.

Flexons Problem Solving Lenses For A Problem Filled World Case Study Help required to make sure that kid labor is not utilized for their products. So for that purpose IKEA requires a system that can keep an eye on entire treatment. That system needs to rapidly discover whenever kid labor is utilized in any activity. Suppliers need to be encouraged to supply education to kids so children can find out something. For that function, providers would be having monetary issues. As provider has absence of financial resources to supply education to children, so Flexons Problem Solving Lenses For A Problem Filled World Case Study Solution needs to assist supplier financially and supply them financial aids and ask to offset by future deliveries.

There might be one other solution for this issue that IKEA could install its own manufacturing business integrated with school. IKEA needs to run this school by itself and its auditing task must be offered to any other institute like Rugman to make sure it is working correctly for best interest of children.

Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis Needs To Sign up to Rugmark.

IKEA thinks that every business has its own strengths and weak points. As IKEA has no experience concerning kid labor so brand-new personnel would be required for this purpose. It should sign up to Rugmart becausethey are experienced in this field of child labor and ask Rugmort to monitor and develop procedure suggested by Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis. Apart from this there ought to be also random tracking from IKEA to make certain that required function is achieved.

Solving Origin of Kid Labor.

IKEA requires to solve origin of kid labor in order to support its long term vision. For that function child well-being and education requires to be promoted. There should be partnership with suppliers and motivate providers to carry out programs for kid well-being and education. As providers had lack of resources so they ought to be provided financial aid and asked then to balance out by future orders. This is long term strategy not short term option. (Martin, 2013) So it might not be carried out by IKEA alone. Flexons Problem Solving Lenses For A Problem Filled World Case Study Analysis starting executing its strategy in multi methods. There was collaboration between UNICEF and IKEA. The purpose of this collaboration was to offer education to all children who are operating in carpet producing cluster. Some alternative learning centres were developed for those kids who were not allowed to get education from public schools. Neighborhood well-being was also promoted through this program. In addition to this collaboration they likewise partnered with their suppliers in order to produce option for issue of kid labor. There was program developed with provider. The significant quality of program was audit of providers on regular basis. Corrective action plan would be required if there was any child labor found during audit. In corrective action plan kid labor is needed to be removed and provider is needed to make up for well-being and education of that child. There would be appropriate follow up from IKEA to make sure that in real needed restorative action strategy is implicated. If it is discovered that supplier did not take any corrective action strategy then IKEA would broke contract with that supplier and there would be no trade with that particular supplier in future.

Evaluation of Flexons Problem Solving Lenses For A Problem Filled World Case Solution Method.

IKEA has dedication to its clients to offer high quality items with low costs. If IKEA remained in Indian market then it would result in greater costs for customers. A customer would not feel comfy when he came to understand that he purchase a carpet which was woven by child but is now getting informed by supplier of Flexons Problem Solving Lenses For A Problem Filled World Case Study Solution.


The primary issue that IKEA is facing presently is child labor since a German documentary maker makes documentary of a supplier of IKEA that was utilizing child labor for production of items. It was likewise concluded that Flexons Problem Solving Lenses For A Problem Filled World Case Study Help should sign up Rugmart since IKEA has no any knowledge regarding child labor and Rugmart is professional having knowledge regarding concerns of kid labor. As IKEA has no experience concerning child labor so new staff would be needed for this purpose.