Human Resource Management 2 Harvard Case Solution

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Human Resource Management 2 Case Study Solution and Analysis


IKEA is a worldwide company in Sweden. He called the business at the age of 17 when he initiated his first mail-order business. It was named as Human Resource Management 2 Case Study Analysis by a mix of terms relating to his individual life from his personalizes to his family farm i.e. Ignvar Kamprad Elmtaryd Agunnaryd.

The rivals due to decreased sale threatened the suppliers of IKEA to not take orders at low rates. In 1961, IKEA contracted with many of the factories making furnishings and thus it again came up with low expenses. On the other hand, Human Resource Management 2 Case Study Help divided its store in a number of departments like low-cost cost cafeteria, kids play-area, as well as a Sweden Shop for the cuisines making it a popular exporter of food.

The motive of the company was to sale quality products with affordable rates with variation in items globally based on a vision to create a better way of life for nearly everybody. Every year, the company commemorates an anti-bureaucrat week to establish much better contact in between the providers and clients. Kamprad believed on the fact that it is just possible to make no error while you sleep. The idea of planning for the future was extremely motivated. In 1986, Kamprad was replaced by his Individual assistant who was a knowledgeable individual of the company.

In the mid duration of 1990s, IKEA has a broad working networking with about 70 countries tracking down its products about 11,200. When there were eco-friendly concerns emerging about IKEA's products simultaneously the issuance on the child labor emerged. Due to this reason, Human Resource Management 2 Case Study Help popularity reduced dropping the 20% of its sale in Denmark.

Key Players.

There are 2 key players in this case one is IKEA Company and other is its suppliers. IKEA's method is to outsource its item making to providers. These providers are usually 3rd party and based throughout the world.


The method of outsourcing has some issues like guidelines and policies of these nations. In some cases providers from these underdeveloped nations does not follow needed standards as compare to developed nations. These weak rules and guidelines can result in weak environment policies or kid labour. There is unfavorable impact of these issues on income of the business and likewise reputation of the business. Because the majority of the business's consumers are based in developed countries. These clients have high expectations from Human Resource Management 2 Case Study Help in regards to excellent quality products with low expense. (Marianne Baxter, 2012) These clients have also high expectations from IKEA in element of social duty. They wanted IKEA to be socially accountable and wanted that it did not have any connection with child labour or any other environment issue. As IKEA got its supply of carpets mostly for under developed nations like India, Pakistan, Nepal. These under industrialized nations have unrestrained kid labour. This is primary problem that IKEA is dealing with recently. The company is not controlling its suppliers successfully. Likewise underdeveloped nations permit kid labour since of hardship. Business can not depend on local federal government for solving this concern. IKEA techniques also did not work well sufficient to resolve this concern (see Display 3).

Approaching Concern of Kid Labour.

Because it is one of the significant catalyst in success of business, IKEA method is to keep high level of social responsibility. Human Resource Management 2 Case Study Solution is concerned on child labour issue and other environmental issues to support this method. There was factor of social duty which was engrained in the culture of IKEA's creator Ingvar Kamprad (Display 2). People from India had conflicting views regarding kid labour and social responsibility. According to Indian individuals child labour is not bad if it is permitted by parents or if kids are working under guidance of their parents. There is common practice of child operate in India and federal government is likewise unwinded over this matter if it is unbounded child labour or if their parents are concurred and allowed their children to work. Children are likewise allowed to work in craft markets to make certain that skills from earlier generation are not lost.( Naidu & Ramaiah, 2006) In Addition, IKEA was also encouraged by Swedish Save the Children organization to act "in the very best interest of child".( Odenbring, 2018) According to this they would be doing just that work which remains in the best interest of kids. They would not be associated with any transaction in which child labour is used or there is any possibility of environment issue. Due to the fact that they are reliant of child labour, many of the families would be doing not have essential source of earnings. Their fundamental expenses like food, clothing are pleased through their working of child.( Duflo, 2006) Also laws are not rigorous enough to attend to problems of environment or social concerns like child labour so business need to fret whether it is suitable to conduct organisation in India or not. They required to make certain that their organisation does not engage in any activity which is against social duty. The decision requires to be taken by likewise incorporating viewpoint of social duty from the point of view of consumer not from point of view of providers. Consumers ought to not be having doubt their business is taken part in any undesirable activity. If requirements concerning social obligation from consumer point of view are not followed, there might be unfavorable result. There was case happened in 1980's. IKEA had actually failed to fulfill required standards on formaldehyde for some of its items. In that case IKEA had actually lost its incomes by 20% in Denmark. Because company's credibility in the eyes of clients had declined. In 1992 there was likewise loss of around $6 to $7 million. This loss was resulted from discontinuation of a popular bookcase series due to the fact that it was not according to needed level of formaldehyde. This likewise damage business's track record considerably.

Response to German producers on Video Program:

In response to the invitation of German manufacturers for IKEA, the invitation must require to be accepted. The very first foremost thing to consider is that the documentary is made by a German company. However, it is not mandatory to be and accept the invitation part of the live conversation but it is of vital value. As it supplies Barner to have live conversation throughout on-air shows. It generates a likelihood to give better description of their issues about their relationship with India. Specifically, Barner can perhaps demonstrate her thought of mind with a clear justification letting individuals understand that for her it is more important to be more worried about the IKEA track record as she is just responsible for this. It is essential to eradicate the requirements of kid labour however this can perhaps not done by stopping organisation links with their partner companies which involve the pattern of kid labour. This understanding of Barner may assist her in keeping IKEA clear reflection and may likewise lead to more powerful relationship of the business. It also supplies IKEA to conscious the German manufacturers to combat against the kid labour.

As the German Manufacturers had actually only offered IKEA to view a few of the shots from their documentary. They need to be requested to let them watch the entire movie instead of some shots which reveals certainly an uncertain picture of the fact. This might be the method of German producers to show themselves right against the claims but leaving IKEA behind loaded with doubts about their relationship with the business of India on the concern of child labour.

On the contrary, the IKEA has been positively represented about the problem of Kid labour when the problem was initially put up by the Swedish Tv. There are a set of information on kid labour by IKEA which was substantially collected by ILO and UNICEF.

As the German producers declined to show their documentary to IKEA before it is telecasted just shows there wicked objective of point the finger at someone and their relationships with IKEA perhaps. There may a strong contradiction that the IKEA is fearlessly engaged with a company which utilizes kid as their labour and continue their relations to make earnings with the providers while being mindful of the reality.

Furthermore, Barner has a strong point of validation which is their philosophical statement i.e. everybody makes errors however one takes its responsibility. The duty of the mistakes taken by anyone is considered as the best source of pride.Despite of the fact that Human Resource Management 2 Case Study Solution was not conscious about the growing concern over the child labour in addition to the including kid's as labours by the industries, the suppliers of the IKEA. Throughout the approval of contract, IKEA began investigation against its provider markets around the world. The management of IKEA is not afraid of accepting its errors if displayed in the documentary by German manufacturers. It will accept its error and take measure to put it right once again.

Barner can likewise create another justification on the inefficient obligation over social issues. It is planning to be involved with the social issues but has actually not taken such steps yet. In the field of marketing, IKEA is on top with exceptional concepts in addition to its captivating items.

The concerns of the IKEA is towards leading long term relationships with its network of distribution internationally. IKEA is not recently associated with any of the social activities about the rights and issues of each private working in the markets and making them a handsome profit. In future, IKEA will plan to be part of obligation over the social issues.

For this reason, it can be concluded that according to the issue for the company's reputation and share of share should accept the invitation and present it legitimate thoughts just in case if whatever in documentary is against the IKEA. Specifically, IKEA had actually begun a Foundation based upon the principle of protecting rights of kid labour and to offer them with free environment to inform themselves. (Barlet, 2006).

Actions on Supply contract with Rangan Exports:.

Under the IKEA concerns about the most tactical and rational method in reference to the kid labour problem ought to provide Rangan Exports with another chance to help them in overcoming this predicament.

IKEA requires to take some steps in order to figure out of the truth. , if the proof against the Rangan export is true thus leading it in the failure on the ethical level which were outlaid by IKEA.. This clearly shows that on IKEA, the provider market resulting in breach on the child labour issue.

Consequently, IKEA deals with a vision of developing much better way of life for every person which is a strong representation for the enterprises to represent the rights of employees of Rangan Exports. The principle of kid labour does not include a single company as a vast network of companies are accountable in putting it ahead. This is among the most important problem of social issues and it would be injustice to blame a single one.

Barner can think about 2 options to solve this issue. At first, either termination of the agreement with the Rangan Expors on the basis of involving child labour to work after the examinations to be sure about the fact. This brings a danger of losing brand name position and track record if the management of IKEA not decides for the agreement termination. This might result in the monetary decline state of IKEA by decreased ratio of sale, less popularity of the brand and the issues over social responsibilities. As it is surely not supported by the inhabitants if any country to include child labour. This replacement is dependable and legal with the policy of IKEA. The main disadvantage of this alternative is the IKEA deprivation with a worthwhile association and might lead to the ending relations with the sources of rug by India.

The second option is to caution the supplier market with extension of the links with a promise to let refrain from doing this error once again and undoubtedly prevent the kid labour. This will help in maintenance of the healthy association between the provider and the Human Resource Management 2 Case Study Help. This likewise provides a possibility to much better teach the providers about the downsides of the kid labour. This decision is made on the basis of IKEA's self-created policy. This makes apparent for the all suppliers that IKEA is strictly against the kid labour and truly condemn it. This may have a bad influence on the market credibility of Human Resource Management 2 Case Study Analysis by the generation of false publicity.

As it is for the second time that IKEA became a victim of kid labour which has actually considerably harmed its credibility. For this function, Barner ought to pursue the assistance by ILO and UNICEF in addition to NGOs which might help Rangan in getting away the need to used kid labour for the rugs manufacturing. It may choose to spread out awareness amongst the locals globally about the social concerns and how one's life is influenced by in terms of social, and ethical worths.

Human Resource Management 2 Case Study Analysis by the adoption of very first option, terminates its relationship with thesupplier offense. If results in the failure then depict a bad influence on all providers by the increased power of bargaining and the infraction of the policy of IKEA. It can make a charge for the behaviour which is not fairly. Hence, Barner needs to decide of disuniting with Rangan public. The press should be hired for the statement of their choice with its factor with the summarization of the policy of IKEA on the usage labour of kid. She should report all the entire scenario of the concern emerged and make certain that all the suppliers are strictly following the rules of the agreement. , if any of the provider discovered in compliance to exploitation of the any of the agreement rule offering labour of kid must be fired.


In amount, the business can preserve its track record in the market and in some way can bear the loss produced by one supplier. With the steady reputation in the market, Human Resource Management 2 Case Study Solution will surely cover up its financial crisis within a short time period.

Technique Relating to IKEA's Operations in India

IKEA strategy is basically focus on long term relationship with its providers instead of short-term. This long term method helps IKEA in getting trustworthy and competitive supplier source. For long term relationship they utilized to help their supplier to make full use of their capability. They asked suppliers to supply products and services other than their core products and services. The same strategy that was utilized by IKEA in Poland could be borrowed.( Harapiak, 2013) The technique was to outsource production of furnishings and not produce by its own. IKEA also needs to ensure that they involve public through its marketing actions which must be handy in understanding IKEA's objectives.

At earlier time IKEA had no focus on social and environmental concerns which likewise includes kid labor they utilized to focus on only one technique i.e. supplying budget friendly and quality products to customers. That improved focus could help Human Resource Management 2 Case Study Solution in improving its reputation towards its clients. Ceasing operations from India would not make sure service to kid labor however likewise unfavorable reputation would be developed that IKEA is not taking any reliable action to fix basic issue i.e. child labor.

If Human Resource Management 2 Case Study Solution did not take any possible action to fix issue of child labor then it would result in loss of sales and IKEA's value too. For a company like IKEA track record loss is big loss due to the fact that worth of company also based on it and likewise there would be decrease in incomes and goodwill if there is any credibility loss.

If IKEA consider just sales figure then getting out from Indian market is preferable. Since sales from Indian market just contributes little part to IKEA's revenues. In an economical/capitalistic view danger is more than benefits. To achieve company's long term goal i.e. "to create a much better daily life for many individuals" and "in the best interest of the child" it is suggested to not get out from Indian market and continue operations in Indian market with taking required precautions.

Human Resource Management 2 Case Study Help needed to ensure that kid labor is not utilized for their products. So for that purpose IKEA needs a system that can monitor whole procedure. That system should quickly detect whenever kid labor is utilized in any activity. Providers should be encouraged to provide education to children so kids can find out something. For that purpose, suppliers would be having financial issues. As supplier has lack of funds to supply education to children, so Human Resource Management 2 Case Study Analysis needs to assist supplier financially and supply them financial assistances and ask to offset by future deliveries.

There could be another option for this issue that Human Resource Management 2 Case Study Solution might install its own manufacturing business combined with school. All financial requirements of that school could be met by profits from that making company. IKEA ought to run this school by itself and its auditing task ought to be provided to any other institute like Rugman to ensure it is working effectively for benefit of kids. (Usman, 2010).

Human Resource Management 2 Case Study Analysis Should Register to Rugmark.

IKEA thinks that every business has its own strengths and weak points. As IKEA has no experience regarding child labor so brand-new staff would be needed for this purpose. It should sign up to Rugmart becausethey are experienced in this field of child labor and ask Rugmort to monitor and develop process suggested by Human Resource Management 2 Case Study Solution. Apart from this there need to be likewise random monitoring from IKEA to ensure that required function is accomplished.

Handling Origin of Kid Labor.

IKEA needs to fix source of kid labor in order to support its long term vision. For that function child welfare and education requires to be promoted. There must be partnership with providers and motivate suppliers to carry out programs for kid well-being and education. As suppliers had lack of resources so they ought to be provided financial aid and asked then to balance out by future orders. This is long term strategy not short-term service. (Martin, 2013) So it could not be performed by IKEA alone. Human Resource Management 2 Case Study Analysis beginning executing its strategy in multi methods. There was collaboration between UNICEF and IKEA. The purpose of this collaboration was to supply education to all children who are working in carpet producing cluster. For instance some alternative knowing centres were developed for those kids who were not allowed to get education from public schools. Community well-being was likewise promoted through this program. In addition to this partnership they also partnered with their providers in order to develop option for problem of child labor. There was program established with supplier. The considerable quality of program was audit of suppliers on regular basis. Restorative action strategy would be needed if there was any child labor discovered throughout audit. In restorative action strategy child labor is required to be eliminated and supplier is required to compensate for well-being and education of that kid. Then there would be proper follow up from IKEA to ensure that in real needed restorative action plan is implicated. Nevertheless if it is discovered that provider did not take any corrective action strategy then IKEA would broke contract with that supplier and there would be no trade with that particular supplier in future.

Examination of Human Resource Management 2 Case Analysis Technique.

IKEA has dedication to its customers to offer high quality items with low costs. If IKEA stayed in Indian market then it would result in greater expenses for consumers. A consumer would not feel comfy when he came to understand that he buy a carpet which was woven by kid however is now getting educated by supplier of Human Resource Management 2 Case Study Solution.


Due to the fact that guidelines and guidelines of under developed nations are different from develop countries, it can be concluded from analysis that Human Resource Management 2 Case Study Help had been facing issue in under developed nations. The primary problem that IKEA is dealing with presently is kid labor due to the fact that a German documentary maker makes documentary of a provider of IKEA that was using kid labor for production of products. It is concluded that IKEA should accept invite to live discussion since in this way they would be having opportunity to protect and explain their case to public. It was likewise concluded that IKEA should sign up Rugmart because IKEA has no any knowledge relating to child labor and Rugmart is expert having understanding concerning issues of child labor. As IKEA has no experience regarding child labor so new staff would be needed for this function. The strategy that is suggested for kid labor is that there must be partnership with suppliers and motivate suppliers to execute programs for child well-being and education. As suppliers had absence of resources so they should be offered financial assistance and asked them to offset by future orders. This strategy would make full use of engaging providers and work together to resolve concern of kid labor.