New York City Department Of Parks And Recreation Harvard Case Solution

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New York City Department Of Parks And Recreation Case Study Solution & Analysis


IKEA is a worldwide company in Sweden. He named the company at the age of 17 when he initiated his very first mail-order company. It was called as New York City Department Of Parks And Recreation Case Study Solution by a combination of terms relating to his personal life from his personalizes to his household farm i.e. Ignvar Kamprad Elmtaryd Agunnaryd.

The competitors due to decreased sale threatened the suppliers of IKEA to not take orders at low rates. In 1961, IKEA contracted with numerous of the factories producing furniture and thus it once again came up with low expenses. On the other hand, New York City Department Of Parks And Recreation Case Study Help divided its store in a number of departments like low-cost rate lunchroom, kids play-area, as well as a Sweden Store for the cuisines making it a popular exporter of food.

The motive of the company was to sale quality items with affordable prices with variation in products worldwide based on a vision to produce a better lifestyle for almost everybody. Every year, the company celebrates an anti-bureaucrat week to establish much better contact in between the suppliers and clients. Kamprad thought on the reality that it is only possible to make no error while you sleep. However, the concept of preparing for the future was highly encouraged. In 1986, Kamprad was changed by his Individual assistant who was a knowledgeable person of the company.

In the mid period of 1990s, IKEA has a broad working networking with about 70 nations tracking down its items about 11,200. When there were environmental concerns emerging about IKEA's products all at once the issuance on the child labor emerged. Due to this reason, New York City Department Of Parks And Recreation Case Study Help popularity reduced dropping the 20% of its sale in Denmark.

Secret Gamers.

There are 2 crucial players in this case one is IKEA Business and other is its providers. IKEA's method is to outsource its product producing to providers. These providers are typically third party and based throughout the world.


There is negative impact of these concerns on earnings of the business and likewise track record of the business. They wanted New York City Department Of Parks And Recreation Case Study Analysis to be socially accountable and desired that it did not have any connection with kid labour or any other environment problem. IKEA strategies also did not work well adequate to resolve this problem (see Display 3).

Approaching Problem of Child Labour.

IKEA technique is to keep high level of social duty because it is one of the substantial catalyst in success of company. New York City Department Of Parks And Recreation Case Study Help is concerned on child labour concern and other environmental concerns to support this method. There was element of social duty which was engrained in the culture of IKEA's founder Ingvar Kamprad (Display 2). People from India had conflicting views relating to kid labour and social responsibility. According to Indian people child labour is not bad if it is permitted by moms and dads or if kids are working under supervision of their parents. There prevails practice of kid operate in India and federal government is likewise unwinded over this matter if it is unbounded kid labour or if their moms and dads are concurred and allowed their kids to work. Kids are likewise allowed to work in craft industries to make sure that skills from earlier generation are not lost.( Naidu & Ramaiah, 2006) In Addition, IKEA was also encouraged by Swedish Save the Children company to act "in the very best interest of kid".( Odenbring, 2018) According to this they would be doing only that work which is in the best interest of kids. They would not be associated with any deal in which child labour is utilized or there is any possibility of environment concern. Most of the families would be lacking important source of income due to the fact that they rely of kid labour. Their standard costs like food, clothing are satisfied through their working of kid.( Duflo, 2006) Likewise laws are not stringent sufficient to address concerns of environment or social problems like child labour so companies need to stress whether it is proper to carry out business in India or not. They required to ensure that their company does not engage in any activity which protests social obligation. The choice needs to be taken by likewise including philosophy of social obligation from the point of view of customer not from viewpoint of providers. Customers must not be having doubt their business is participated in any unwanted activity. There might be unfavorable outcome if standards concerning social duty from consumer viewpoint are not followed. There was case happened in 1980's. IKEA had failed to meet required standards on formaldehyde for a few of its items. In that case IKEA had lost its revenues by 20% in Denmark. Due to the fact that business's track record in the eyes of clients had declined. In 1992 there was also loss of around $6 to $7 million. Due to the fact that it was not according to needed level of formaldehyde, this loss was resulted from discontinuation of a popular bookcase series. This likewise harm company's reputation substantially.

Response to German manufacturers on Video Program:

In response to the invitation of German producers for IKEA, the invitation needs to need to be accepted. Specifically, Barner can potentially demonstrate her idea of mind with a clear reason letting people understand that for her it is more essential to be more worried about the IKEA track record as she is just responsible for this. It likewise offers New York City Department Of Parks And Recreation Case Study Analysis to mindful the German producers to combat versus the child labour.

As the German Manufacturers had only offered IKEA to see a few of the shots from their documentary. They need to be requested to let them see the entire motion picture instead of some shots which reveals definitely an uncertain image of the truth. This may be the strategy of German producers to prove themselves right versus the claims however leaving IKEA behind filled with doubts about their relationship with the companies of India on the problem of kid labour.

On the contrary, the IKEA has actually been favorably represented about the concern of Child labour when the issue was at first put up by the Swedish Tv. There are a set of details on child labour by IKEA which was significantly collected by ILO and UNICEF.

As the German producers declined to reveal their documentary to IKEA before it is telecasted simply suggests there wicked objective of point the finger at someone and their relationships with IKEA potentially. There may a strong contradiction that the IKEA is fearlessly engaged with an organization which utilizes child as their labour and continue their relations to make profits with the suppliers while being mindful of the truth.

Moreover, Barner has a strength of validation which is their philosophical declaration i.e. everyone makes errors but one takes its duty. The obligation of the errors taken by anyone is considered as the very best source of pride.Despite of the fact that New York City Department Of Parks And Recreation Case Study Analysis was not mindful about the growing issue over the child labour in addition to the involving child's as labours by the industries, the providers of the IKEA. During the acceptance of agreement, IKEA started investigation against its supplier industries around the globe. The management of IKEA is not afraid of accepting its errors if shown in the documentary by German producers. It will accept its mistake and take step to put it right again.

Barner can also develop another validation on the ineffective obligation over social concerns. It is intending to be included with the social concerns but has not taken such procedures yet. In the field of marketing, IKEA is on leading with exceptional concepts in addition to its appealing products.

The concerns of the IKEA is towards leading long term relationships with its network of distribution internationally. IKEA is not just recently associated with any of the social activities about the rights and concerns of each specific working in the markets and earning them a good-looking revenue. In future, IKEA will prepare to be part of duty over the social concerns.

Thus, it can be concluded that as per the concern for the company's reputation and share of share need to accept the invitation and present it legitimate thoughts only in case if everything in documentary is against the IKEA. Particularly, IKEA had actually begun a Foundation based upon the principle of protecting rights of child labour and to offer them with totally free environment to inform themselves. (Barlet, 2006).

Actions on Supply contract with Rangan Exports:.

Under the IKEA issues about the most rational and tactical strategy in referral to the kid labour issue must provide Rangan Exports with another chance to assist them in overcoming this problem.

IKEA requires to take some steps in order to determine of the reality. , if the proof against the Rangan export is true thus leading it in the failure on the ethical level which were outlaid by IKEA.. This clearly shows that on IKEA, the provider market resulting in conflict on the kid labour concern.

Consequently, IKEA works with a vision of producing better way of life for every individual which is a strong representation for the business to mean the rights of workers of Rangan Exports. The idea of child labour does not involve a single company as a huge network of business are responsible in putting it ahead. This is one of the most vital issue of social concerns and it would be oppression to blame a single one.

If the management of New York City Department Of Parks And Recreation Case Study Help not decides for the contract termination, this brings a danger of losing brand position and track record. This may result in the monetary decline state of IKEA by reduced ratio of sale, less appeal of the brand name and the issues over social responsibilities. The primary downside of this alternative is the IKEA deprivation with a worthwhile association and might result in the terminating relations with the sources of rug by India.

This will help in upkeep of the healthy association between the provider and the IKEA. This makes apparent for the all suppliers that IKEA is strictly against the kid labour and truly condemn it. This might have a bad impact on the market reputation of IKEA by the generation of incorrect promotion.

As it is for the second time that IKEA became a victim of kid labour which has greatly damaged its track record. For this purpose, Barner must pursue the aid by ILO and UNICEF along with NGOs which may assist Rangan in escaping the requirement to used child labour for the rugs manufacturing. It may select to spread awareness among the citizens internationally about the social concerns and how one's life is influenced by in terms of social, and ethical values.

IKEA by the adoption of first alternative, ends its relationship with thesupplier violation. If outcomes in the failure then depict a bad impact on all providers by the increased power of bargaining and the offense of the policy of IKEA. The press must be called upon for the announcement of their decision with its factor with the summarization of the policy of IKEA on the use labour of child.

In amount, the company can preserve its credibility in the market and in some way can bear the loss created by one provider. With the stable reputation in the market, New York City Department Of Parks And Recreation Case Study Analysis will definitely conceal its financial crisis within a short period of time.

Method Regarding IKEA's Operations in India

New York City Department Of Parks And Recreation Case Study Solution strategy is basically focus on long term relationship with its suppliers rather than brief term. The exact same technique that was used by IKEA in Poland might be obtained. IKEA also needs to make sure that they involve public through its marketing actions which need to be practical in understanding IKEA's intents.

At earlier time IKEA had no focus on social and ecological concerns which also includes child labor they utilized to focus on only one strategy i.e. supplying affordable and quality products to customers. That enhanced focus could help New York City Department Of Parks And Recreation Case Study Solution in enhancing its credibility towards its consumers. Discontinuing operations from India would not guarantee option to kid labor but likewise unfavorable track record would be developed that IKEA is not taking any dependable action to solve basic issue i.e. child labor.

If New York City Department Of Parks And Recreation Case Study Help did not take any possible action to solve issue of child labor then it would result in loss of sales and IKEA's value too. For a business like IKEA credibility loss is big loss because worth of business also based on it and likewise there would be decline in profits and goodwill if there is any track record loss.

Nevertheless if IKEA think about just sales figure then going out from Indian market is more effective. Because sales from Indian market just contributes little portion to IKEA's earnings. In an economical/capitalistic view danger is more than advantages. But to attain company's long term objective i.e. "to develop a better everyday life for many people" and "in the very best interest of the child" it is recommended to not go out from Indian market and continue operations in Indian market with taking necessary precautions.

New York City Department Of Parks And Recreation Case Study Analysis required to ensure that child labor is not used for their items. For that function IKEA requires a system that can keep track of entire treatment. That system should rapidly detect whenever child labor is utilized in any activity. Suppliers must be motivated to offer education to kids so children can learn something. For that purpose, providers would be having financial problems. As provider has lack of funds to provide education to children, so New York City Department Of Parks And Recreation Case Study Analysis needs to help provider economically and offer them financial assistances and ask to offset by future deliveries.

There could be one other option for this issue that New York City Department Of Parks And Recreation Case Study Solution could install its own production company integrated with school. All financial requirements of that school could be met by earnings from that making business. IKEA must run this school by itself and its auditing task ought to be given to any other institute like Rugman to make certain it is working appropriately for benefit of kids. (Usman, 2010).

New York City Department Of Parks And Recreation Case Study Solution Should Register to Rugmark.

IKEA believes that every business has its own strengths and weaknesses. As IKEA has no experience relating to child labor so brand-new staff would be required for this function. It ought to sign up to Rugmart becausethey are experienced in this field of kid labor and ask Rugmort to keep an eye on and develop procedure suggested by New York City Department Of Parks And Recreation Case Study Analysis. Apart from this there need to be likewise random monitoring from IKEA to make sure that required purpose is accomplished.

Solving Root Cause of Child Labor.

IKEA requires to fix root cause of kid labor in order to support its long term vision. For that purpose child well-being and education needs to be promoted. There must be partnership with suppliers and motivate suppliers to carry out programs for child well-being and education. As providers had lack of resources so they should be provided financial assistance and asked then to offset by future orders. This is long term technique not short term solution. (Martin, 2013) So it could not be performed by IKEA alone. New York City Department Of Parks And Recreation Case Study Analysis beginning executing its method in multi ways. There was partnership between UNICEF and IKEA. The purpose of this partnership was to provide education to all children who are working in carpet producing cluster. Some alternative learning centres were developed for those children who were not allowed to get education from public schools. Community well-being was likewise promoted through this program. Partnership they also partnered with their providers in order to develop option for problem of child labor. There was program established with provider. The substantial quality of program was audit of suppliers on routine basis. Restorative action plan would be needed if there was any child labor found throughout audit. In corrective action plan child labor is required to be removed and provider is needed to make up for welfare and education of that child. There would be appropriate follow up from IKEA to make sure that in genuine needed corrective action strategy is linked. However if it is discovered that provider did not take any corrective action plan then IKEA would broke contract with that provider and there would be no trade with that specific supplier in future.

Evaluation of New York City Department Of Parks And Recreation Case Solution Method.

IKEA has dedication to its customers to provide high quality products with low costs. If IKEA remained in Indian market then it would result in greater costs for consumers. A client would not feel comfy when he came to understand that he acquire a carpet which was woven by child however is now getting educated by provider of New York City Department Of Parks And Recreation Case Study Solution.


The main problem that IKEA is dealing with presently is kid labor due to the fact that a German documentary maker makes documentary of a provider of IKEA that was using kid labor for production of items. It was likewise concluded that New York City Department Of Parks And Recreation Case Study Help should sign up Rugmart due to the fact that IKEA has no any understanding regarding kid labor and Rugmart is expert having knowledge concerning problems of kid labor. As IKEA has no experience regarding child labor so brand-new personnel would be needed for this function.