Cambridge Transplant Center Harvard Case Study Analysis

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Cambridge Transplant Center Case Study Solution and Analysis


Cambridge Transplant Center Case Study Solution is a widely known international brand name in innovation industry, established in 1938 by Lee Byung Chul, in South Korea. Cambridge Transplant Center deals in large number of product categories including Semiconductors, Telecom, Digital Media, Digital Appliances and a lot more other electronic items. Historically, the company's core customers consist of the Original Devices Manufacturers (OEMs), which used to offer Enterprise items withtheir own trademark name. Till early 1990s, the core proficiency of Business lie in its low cost offerings than its competitors by manufacturing existing items at economies of scale. Its consumer circle consists of Original Devices Manufacturers (OEMs), who used to sell Cambridge Transplant Center Case Study Solution products with their own brand name. Org was not simply known outside Korea. There were likewise no or little interest in building the brand globally. Marketing budget was controlled by production department with a focal point on supplying low-cost products.During the 1997 Asian Financial Crisis the company practically got insolvent, however with the Vision of Chairman Lee it completely turn its fortune around and in 2002 was listed the top 25 most valuable company in the world. When Kim was employed as a Chief Marketing Officer in 2000 the company was not even listed. He rearranged Org as an international brand name and educated his divisional supervisors to comprehend marketing and its value. Now their goal is to arrive 10 by 2005.

Problem Declaration

Corp's transition from a product based to a marketing company is not going as efficiently as planned.Overcoming the hesitation of divisional supervisors to include marketing efficiently is still a major difficulty. Developing a consistent brand name identity across the entire world and using marketing methods that finest fits the local culture is no easy job.
Executive Summary
Situational Analysis

Cambridge Transplant Center Case Study Analysis efforts for constructing its brand name across the world was begun after presenting the "brand-new management initiative" by Chairman Lee in 1993. The objective was to change Company from an inexpensive OEM to a high value-added item provider. To make the vision of Corporation a reality, Chairman Lee appointed Yun as a vice chairman in 1997. Yun had a quite clear photo in his mind about how Org can change from a low end to a high end product service provider. He knew that transformation can only be done through placing Business as a company offering high-end items and this could just be done through high level of marketing.

In spite of having a clear vision about how to build Organization brand, with a potential assistance of its executives, Yun faced several marketing challenges in early years of its efforts.

One of the marketing challenges for Yun was the understandings of executives about the worth of marketing. They considered marketing and selling as same tools and thought that quality items do not required marketing for increasing sales. As their focus towards marketing was quite low in their previous organisation practices, and the present marketing requirement was excessive high, the space was too larger and to fill this gap with wrong perceptions about marketing was rather difficult for Yun.

As stated above, marketing focus was very low in previous practices, for that reason there were no correct marketing spending plans for each of the product on the portfolio. There was no marketing preparation provided for the existing items. Together with it the item range of the company was increasing with the ripening of new product concepts by the R&D sector of Business. Yun had a challenge to carry out marketing preparation and to create marketing budget plans for existing in addition to for brand-new items from the very start, and this would take a big time.

A big shift would be needed in current marketing expenditures to construct the Cambridge Transplant Center Case Study Solution brand. This would lead to increased marketing expenses for Enterprise and might disrupt the administration regarding increased costs, as they hesitated to marketing expenses formerly and a sudden big shiftwould make them interrupt. This could lead to decreasing executive assistance for worldwide marketing. In this circumstance, Yun faces a challenge for justifying increased marketing costs by showing the long term value of big marketing expenditures.

Internal Analysis
SWOT Analysis

Cambridge Transplant Center Case Study Analysis strengths lie in its substantial item portfolio. Business has largest number of patents in the industry with overall number of 15499 patents approved in US( USP).

Another strength of Cambridge Transplant Center Case Study Solution is its capability to develop ingenious products at a constant rate. It significant shows for the development and product developing of Enterprise is that the business has gotten many awards for its innovation and item style.

Unlike Apple and other rivals, Company is focused on producing devices which can be easily incorporated with any type of open source Operating System (OS) and software. This offers Enterprise an edge over Apple gadgets.
Porter's 5 Forces Analysis
Corp's ability to produce high end products at low cost of production is also among the significant strength of Enterprise as it enables the company to record more market by offering quality items with expense control.


Corporation's weak points are concealed in the business's dependence on outsourcing software application for its devices due to company's failure in developing software, unlike Sony. Cambridge Transplant Center Case Study Solution also has low revenue margins as compare to Apple due to huge difference in the prices of Apple and Company with a much lesser difference in quality.


Opportunities for Cambridge Transplant Center Case Study Analysis lie in the growing Smartphone market and the company's effectiveness in the market. Enterprise presently runs in about 80 countries and the company has a chance to increase its geographical expansion by moving towards more emerging markets outside Asia.


The vibrant industry environment of technology industry pose a severe hazard on Corp's survival and require the company to spend much of its revenues share on R&D in order to make it through in the long run. The market saturation in industrialized countries i.e. saturation of mobile business is likewise a huge risk for the company's development in the presence of strong competitors like Apple.

4 P's of Marketing
Swot Analysis

Corp provides quality products and has a rather rich portfolio which caters to various sectors. LCD and mobile phones are the greatest products of Company, whereas DRAM is likewise not far behind in comparison of them.

• Laptops.
• Mobile phones.
• Air conditioning system.
• Computer.
• Hard disk drives.
• Washer.
• Fridges.
• Electronic cameras.
• Microwaves.
• Flash memory.


Cambridge Transplant Center Case Study Analysis uses both market competitive and market skimming prices techniques for its wide range of items. In competitive rates it adjusts the price according to the competition in order to gain benefit, whereas, it uses market skimming method where the item has an included value and by selling a couple of items it can reach break-even.


It has one of the very best supply chain networks, with retail distributors, their own sole suppliers, E commerce channels like Amazon and so on. All its items are prompt provided to the selling place/ provided to the clients straight in case of online order.

Vrio Analysis
It uses both offline & online channels of promo to market their products. Paid product ads, social promotion and digital advertisements are uses to produce awareness about Corp items.

Value Chain Analysis.

It's an analytical framework for determining business activities that include value or competitive benefit for the company.

Inbound Logistics.

It has one of the most effective and effective supply chain network and has more than 2700 providers throughout various industries around the globe. Practically 80% of which is based in Asia and the remaining around the world. For its incoming logistics it owns numerous logistics companies as it subsidiaries. It cares for its suppliers and produces a harmonious relationship with them and even decreased their payment cycles to improve this relationship further which includes worth to their chain network.


Org's core proficiency is its mass producing it produces 90% of its products in-house. Divided into 3 different departments its operations are specifically IT & Mobile Communications, Device Solutions and Customer Electronic Devices. It is maintaining operation centers worldwide to even more include value to its value chain network.

Outbound Logistics.

Its outgoing logistics system efficiency is one of the main reasons Cambridge Transplant Center Case Study Help has the ability to compete with Apple. Org's own Electronic Logitec system plays a significant role in the outgoing logistics operations. It even performs the tasks of collection of payment, settling insurance claims, etc. on behalf of Org.

Marketing and Sales.

Drawing in target client attention towards the product is done through marketing and sales to communicate with them the value and competitive advantage the item offers. Cambridge Transplant Center Case Study Solution advertising budget plan is continuously increasing given that they began their rearranging worldwide and will continue to do so as they are continually aiming to invest and expand in high possible development markets. The budget plan is spent on events, print and media advertisements, public relations and so on.

Enterprise put their customers at the top and continually strive to deliver unmatchable consumer service requirements. By adding a direct assistance line to contact them 24 hours they have actually further increased the added value of Corp service.


Cambridge Transplant Center Case Study Solution has actually diversified market segmentation, based upon its provision of wide range of items to large number of consumers. Business target customer sections can be divided into 3 categories i.e. Cambridge Transplant Center Case Study Help IT and Mobile Communications, Venture Customer Electronics and Enterprise Device services.


Cambridge Transplant Center Case Study Analysis geographic segmentation is based upon two requirements i.e. region and density. Business serves about 80 countries worldwide with its products supplied to Urban along with Backwoods of the country. The Company is likewise growing its global presence and the company's versatility in locating its plants encourages worldwide growth of Business.


The market division of Cambridge Transplant Center Case Study Analysis is based upon gender, age, life-cycle phase and occupation. Company produces products that can be used by both women and males. The target clients for Business IT and mobile communication products have an age variety of 18-65 with bulk at a young or freshly married life cycle phase. They are mainly experts, staff members and students. Apart from it, Venture Consumer Electronics are targeted to a customer segment with an age range of 25-65. They are mainly employees and experts. Nevertheless Cambridge Transplant Center Case Study Solution Device Solutions are targeted at students, staff members and experts with an age series of 25-65.


The psychographic segmentation of Cambridge Transplant Center Case Study Help s based upon the social class and the life style of the consumer. Corporation target consumers on the basis of social class are generally upper middle, middle and working class consumers, as Business offer products like cell phones not much more affordable i.e. Motorola as well as very little pricey i.e. Apple. It offers quality items to middle level consumers at a somewhat high rate than others targeting the very same segment.


Cambridge Transplant Center Case Study Help bulk target clients have unique behavioural characteristics. They are drawn in towards Organization since of its moderate prices with an extent of quality.

Quantitative analysis.

Sales of Cambridge Transplant Center Case Study Solution has actually increased amazingly from 16 billion $ in 1997 to 44.6 billion $ in 2002, and the net revenue of.48 billion $ to 5.9 billion $. Digital media is the biggest selling classification of Corporation with sales of 13.9 billion $, whereas, Telecommunication and Semiconductors sectors both reached 11 billion $ in sales.

Qualitative analysis.

Whereas, the core strength of the business is currently making but long gone are those days when excellent products were offering themselves. Kim has already begun to enhance the marketing activities of Organization and very soon it will become one of its core strength like making if not better.



Corp runs designs, makes and sell a large portfolio of customer electronic devices. It runs in an exceptionally competitive environment and has actually successfully positioned itself as the maker of quality products. So, the answer is yes.


As, stated earlier that Cambridge Transplant Center Case Study Help operates in an extremely competitive environment, which means all the business have similar items. So, the response for rarity is no.


Due to the nature of the market, it is really easy for rivals to understand the performance of the products and quickly make their own designs. Yes, Corporation is just behind IBM in signing up brand-new patents yearly, however the advantage is very short term in this market.


Chairman Lee has completely turnaround Venture, from going practically bankrupt during the Asian monetary crisis of 1997 to the leading 25 company in the world. Absolutely yes there is proper organization in the company and the results promote themselves.

External Environmental Analysis

PESTLE Analysis


Being an international brand name spread nearly in every country worldwide, majority of the environments like U.S.A., Europe, China and so on, are very conductive for its operations. However, it deals with some political pressures in less industrialized nations where order situation is not good. Latin American, African and some Asian countries fall in this classification, where political instability do have an effect on Cambridge Transplant Center Case Study Solution operations.


Buying power of customers is important for companies like Organization to prosper and grow. Emerging markets like India, middle-eastern countries and so on supply development chances, whereas, due to recession even the clients of developed nations suffer severely. Thus it is extremely important for the company to keep an eye on the continuous economic scenario of the country before entering the marketplace.


Multinational business have to deal with numerous social and cultural problems during its operations in a foreign country. Organization has actually also faced lots of issues but have actually adopted to the local environments of most of the nations incredibly well. It has tailored its products, practices, policies etc. accordingly in order to be successful.


With a yearly expenditure of 2.4 billion dollars in Research study & Development, and with continuous innovative item launches, Cambridge Transplant Center Case Study Solution is one of the leading innovative business of the world. With a clear mission to be ahead of the rest when it pertains to technological improvements, Company has risen to the no 25 of the top successful companies of the world.


Each nation has their own laws and policies, being a multinational company Org have to strictly follow those laws in their jurisdictions. Failure to do so, will result in serious legal effects. So, it has to study or employ a regional law expert prior to beginning its operations in a particular country.


With the rising awareness amongst customers about the ethical & environmental violations of business, Organization has to ensure that it follows all the safety guidelines. Environmental damages, ethical misconducts are not appropriate and in some countries the repercussions can be very severe. On the other hand it needs to do some Corporate Social Obligation practices to show the residents that it appreciates their environment and individuals.

Porter's Five Forces

Hazard of Replacement

Risk of replacement for Enterprise's each item category is quite considerable. Factors for high threat of substitution for Cambridge Transplant Center Case Study Analysis Smart device include the presence of high number of providers and Market saturation in industrialized nations, which make the expense of switching for customers almost absolutely no. Along with it, Enterprise printing solutions products are threatened by the increasing attraction of customers towards cloud storage.

Rivalry Amongst Existing Companies:

The rivaly amongst Corp and its close rivals is extreme. The significant factor behind this is the method of market saturation in different variety of product classifications, requiring Business to introduce more ingenious features in existing items and brand-new ingenious items to maintain its growth. Other factor for the extreme rivalry amongst the rivals is the little item distinction among the products. The prominent gamers in the innovation industry are quite knowledgeable about the value of R&D spending for their survival and are running into a race of marketing and R&D spending, to record the market. The major competitors for Cambridge Transplant Center Case Study Help samrtphones include Apple, Motorola, LG, Nokia, Huawei, OPPO etc. High competitors rivalry leads to the fluctuating market shares which can be seen in Display F.

Bargaining Power of Providers:

Cambridge Transplant Center Case Study Solution has a vast supply chain including about 2700 suppliers across the world.( Corp Sustainability Report, 2016) Provider's bargaining power for Company is low as Org runs economies of scale and its orders are of potential size and worth. These substantial orders allow Venture to negotiate costs with its suppliers. However, due to incapability of Cambridge Transplant Center Case Study Solution to build its own software application, it has to outsource its software application development to Google, which ends up being a prospective supplier of software for Organization, resulting in high bargaining power of Google. Although, in most of cases Business has a power to work out prices, but it offer substantial costs to its suppliers to construct a strong supply chain and to have strong relationships with its suppliers.

Bargaining Power of Buyers:

Bargaining power of buyers for numerous variety of product categories of Organization is extreme. One of the factor resulting in the extreme bargaining power is the accessibility of large number of rivals in almost each product classification i.e. rivals of Venture Smart device, with an extremely little distinction. The high schedule of suppliers of Smart devices with minimum differentiation, make the switching cost for purchasers nearly no, hence increasing the bargaining power of buyers. Market saturation in the majority of the product classifications likewise make the bargaining power of buyers more extreme in for Cambridge Transplant Center Case Study Help. In spite of igh bargaining power Business is quite capable of offering its products at a greater price than much of its competitors, due to high-end quality product and a fair brand image.

Hazard of New Entrants:

Hazard of brand-new entrants for Cambridge Transplant Center Case Study Analysis is rather low. Along with it, requirement of big knowledge and research and development expenditures for survival in the industry likewise make new entrants hesitant to enter in the market. Market saturation is also one of the barrier of entry in innovation industry.

Competitive Analysis

Company's high product diversification offers it differentiation from its competitors. Unlikely to its close competitors consisting of Sony, Intel and Nokia, who focus majority on a single item classification with Sony focusing on customer electronic devices, Nokia on cell phones and Intel on chips, Cambridge Transplant Center Case Study Analysis had a big R&D costs on all of its item categories which allow the business to make potential revenue from sales of practically all of its items.

The company ranks first in 4 product categories i.e. DRAM Chips, LCD Displays, Big Screen TVs and Microwave, in regards to worldwide market share, among 8 various item categories. Venture was the international leader in manufacturing DRAM, SRAM and NAND flash chips. Enterprise incomes from chips was less than Intel but its revenues from chips was growing quicker than Intel and has actually grown close to the revenue levels of Intel, as offered in the case Exhibition 2.

In addition to the chips Organization mobile market was also growing at a high rate than its competitors i.e. Motorola and Nokia. Organization's cellular phone's sales growth was 51% as compare to Motorola with just 4% and Nokia with no sales development. The significant reson behind Corp's high growth despite of higher rates than Nokia and Motorola was the company's high-end quality mobile phone.

Venture was also profiting from increasing market share of luxury LCDs as given in case Display 3. The significant reason, making the business enable to avail the opportunity is its mass production at low expense. Sony was the most significant rival for Cambridge Transplant Center Case Study Analysis in LCD market, nevertheless, it had also started joint venture with Business in 2003 for LCD making, minimizing the competition for Org.

Porter's Competitive Technique

Low Cost Leadership technique of porter is completely carried out by Corp the way they achieve economies of scale by enhancing their core proficiencies of manufacturing. Even to the point that their competitor SONY chose to form an alliance with them to make for them, because they were unable to compete with them on low cost. Differentiation is another technique well carried out by Company by constant investment in the R&D and remaining ahead of the competition. They always bring something innovative and brand-new whether it's a product or a service.


Alternative Service 1

The Chief Marketing Officer (CMO) of Cambridge Transplant Center Case Study Analysis would produce a new brand image by targeting the more youthful generation of the particular country. As, especially cellphones of Company are very popular among the more youthful group.


1. It is the best method to construct Client Life time Value (CLV) by creating a long-lasting relationship with consumers. Develop commitment through providing worth and reap the benefits for long-term, as research study has showed it is much cheaper to maintain present clients than to bring in new ones.
2. Another pro of this option is that word of mouth spread quicker among more youthful people and which in turn will bring in new clients for my items.


1. Old customers who were connected with Enterprise prior to might not like this brand-new image the company is trying to portray.
2 It will incur additional expenditures to rearrange some items and it might not even bring success as the patterns change really rapidly among the more youthful market.

Alternative service 2.

It would be done by organizing training workshops during which importance of marketing will be taught and numbers will be given. Marketing environment need to be created internally first as real marketing begins inside the corporation.


1. Its pro will be that all the marketing approach fans will come out and likewise the opposite ones.


2. Its con can produce an extremely unhealthy environment in the workplace, as people typically resist change because they fear it.

Recognize the very best option

Alternative is the finest as it clearly has more pros since once a Customer Lifetime Worth is built the business will benefit from it till that customer is alive and has acquiring power. Plus, our target consumers are the more youthful generation which are bound to live longer than the present old age people. Org's main objective is to develop commitment among its clients and make them bought it from them and even purchase their various items.

Application Strategy

• Targeting more youthful generation through social marketing, producing a link with them like Pepsi make with music. And set the expectations practical and possible.
• A group including best marketing and sales experts need to be assemble, and both views need to be taken into consideration prior to securing the resources required to implement the strategy.
• Thorough communication of the plan need to be done as it is very crucial for everybody to be on the exact same page to make it work.
• Jobs and timelines should be construct and interacted accordingly to each individual accountable.
• The supervisor should use a control panel which shows the development of all the tasks which have been done or about to be done and by whom.
• The manager should keep an eye on and keep a continuous examine the total and individual efficiency.
Since any brand-new trend or policy may come in due to which all the things currently planned have actually to be adjusted, • Everybody ought to be willing to adapt midway. It's much better to have contingency plans currently prepared.
• At the end of the campaign the supervisor ought to interact the outcomes and if effective ought to celebrate with the team.

Spending plan

The M-net program exposed compelling analysis about the low and high development possible locations and just how much advertising budget need to be designated accordingly. This change the budget allocation of lots of supervisors and various nations were unhappy and argued however the analysis done by the program was precise and revealed figures like North America and Russia development prospective merited a 35% allotment while they were receiving 45%. Whereas, China and Europe ought to be receiving 42% however were instead provided 31%. It truly assisted to fairly disperse the resources and catch more consumers by investing more on advertisements on the high development capacity regions of the world.

Its constant investment in R&D and ingenious practices have propelled them to brand-new heights however for them its' only the start and they want to be among the top 3 brands in the world. Their marketing efforts need to be directed towards more youthful market in the middle of the internal arguments about marketing and should develop Client Lifetime Value as it will not just give them benefits now however will continue to reap it till the customer lifetime. As the cost of keeping the client is much more affordable than bring in a new one.