Distrigas Corporation Case Harvard Case Study Solution

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Distrigas Corporation Case Case Study Solution & Analysis


Historically, the company's core clients include the Original Equipment Manufacturers (OEMs), which used to sell Distrigas Corporation Case Case Study Solution products withtheir own brand name. Its consumer circle consists of Original Devices Manufacturers (OEMs), who utilized to offer Business products with their own brand name. He repositioned Venture as a worldwide brand name and informed his divisional managers to understand marketing and its value.

Problem Statement

Enterprise's transition from an item based to a marketing company is not going as efficiently as planned.Overcoming the unwillingness of divisional supervisors to incorporate marketing effectively is still a significant obstacle. Producing a consistent brand identity across the entire world and utilizing marketing strategies that best fits the local culture is no easy job. The M-net program analysis have been truly handy in determining the high and less possible growth areas, but allotment of resources appropriately is not well received among the managers. There is no consensus amongst the hierarchy concerning the very best matched future method.
Executive Summary
Situational Analysis

Yun had a quite clear picture in his mind about how Distrigas Corporation Case Case Study Help can transform from a low end to a high end product provider. He knew that improvement can only be done through positioning Org as a company providing high-end products and this might only be done through high level of marketing.

In spite of having a clear vision about how to construct Enterprise brand name, with a potential support of its executives, Yun dealt with numerous marketing obstacles in early years of its efforts.

Among the marketing difficulties for Yun was the perceptions of executives about the worth of marketing. They considered marketing and selling as same tools and believed that quality items do not needed marketing for increasing sales. As their focus towards marketing was quite low in their previous company practices, and the current marketing requirement was too much high, the gap was too larger and to fill this space with wrong understandings about marketing was quite difficult for Yun.

Along with it the product variety of the business was increasing with the ripening of brand-new product ideas by the R&D sector of Org. Yun had an obstacle to perform marketing planning and to produce marketing budget plans for existing as well as for brand-new items from the very beginning, and this would take a substantial time.

A huge shift would be required in existing marketing expenses to build the Distrigas Corporation Case Case Study Help brand. This would result in increased marketing expenditures for Corporation and could disturb the administration regarding increased expenses, as they were reluctant to marketing expenses previously and an abrupt big shiftwould make them disrupt. This might result in declining executive support for international marketing. In this situation, Yun faces an obstacle for justifying increased marketing costs by showing the long term worth of substantial marketing expenditures.

Internal Analysis
SWOT Analysis

Venture strengths lie in its huge product portfolio. Corporation has biggest number of patents in the industry with total number of 15499 patents approved in US( USP). Large amount of R&D costs has actually allowed the business to grow its item portfolio at a greater rate than its competitors. Distrigas Corporation Case Case Study Help spent about $13.079 billion on its R&D sector in 2016, which is 7.3% of its overall profits.

Another strength of Distrigas Corporation Case Case Study Analysis is its ability to establish ingenious products at a constant rate. It major proves for the innovation and product developing of Organization is that the business has gotten so many awards for its innovation and product design.

Unlike Apple and other rivals, Business is focused on producing gadgets which can be quickly incorporated with any kind of open source Os (OS) and software. This provides Enterprise an edge over Apple gadgets.
Porter's 5 Forces Analysis
Company's capability to produce luxury items at low cost of production is likewise one of the significant strength of Organization as it allows the business to record more market by supplying quality items with cost control.

Weak points

Distrigas Corporation Case Case Study Solution weaknesses are concealed in the business's reliance on outsourcing software for its gadgets due to company's inability in establishing software application, unlike Sony. Corp likewise has low earnings margins as compare to Apple due to huge distinction in the rates of Apple and Enterprise with a much lower distinction in quality. The diverse focus of the business due to large number of products in its portfolio, lead to the less effective production and make the business not able to charge greater prices like Apple. The company is likewise inefficient in handling its patents and regularly faces the issue of patent violation.


Opportunities for Business depend on the growing Smart device market and the company's efficiency in the market. It can increase its market share and revenues from mobile phone as the business is rather effective in cell phone market. Company currently runs in about 80 nations and the business has an opportunity to increase its geographical growth by moving towards more emerging markets outside Asia. Enterprise can move towards acquisitions to acquire patents. It would make it possible for the company to increase its product portfolio with a boost in its wealth.


The vibrant industry environment of innovation industry position a serious danger on Venture's survival and force the business to invest much of its incomes share on R&D in order to endure in the long run. The market saturation in industrialized countries i.e. saturation of mobile company is also a huge risk for the company's growth in the existence of strong competitors like Apple.

4 P's of Marketing
Swot Analysis

Distrigas Corporation Case Case Study Solution uses quality products and has a rather rich portfolio which caters to different sections. Most of the items are in the leading three of their respective markets. LCD and cellphones are the most significant items of Organization, whereas DRAM is also not far behind in comparison of them. Following is the line of product of Corporation:

• Laptops.
• Mobile phones.
• A/c.
• Computer.
• Hard disks.
• Washer.
• Fridges.
• Cameras.
• Microwaves.
• Flash memory.


Distrigas Corporation Case Case Study Solution utilizes both market competitive and market skimming rates techniques for its variety of items. In competitive rates it changes the rate according to the competitors in order to get advantage, whereas, it utilizes market skimming technique where the item has actually an added value and by offering a couple of items it can reach break-even.


It has one of the best supply chain networks, with retail suppliers, their own sole distributors, E commerce channels like Amazon etc. All its items are timely supplied to the selling location/ delivered to the clients directly in case of online order.

Vrio Analysis
It uses both offline & online channels of promotion to market their products. Paid product advertisements, social promo and digital ads are uses to create awareness about Organization items.

Worth Chain Analysis.

It's an analytical framework for recognizing service activities that include worth or competitive advantage for the company.

Inbound Logistics.

It has one of the most efficient and efficient supply chain network and has over 2700 suppliers across various markets around the globe. Almost 80% of which is based in Asia and the remaining worldwide. For its inbound logistics it owns various logistics firms as it subsidiaries. It takes care of its providers and develops an unified relationship with them and even reduced their payment cycles to improve this relationship even more which adds value to their chain network.


Corporation's core competency is its mass manufacturing it produces 90% of its items in-house. Divided into three different divisions its operations are particularly IT & Mobile Communications, Device Solutions and Customer Electronic Devices. It is maintaining operation centers worldwide to even more include worth to its worth chain network.

Outbound Logistics.

Its outgoing logistics system performance is among the primary factors Distrigas Corporation Case Case Study Solution has the ability to compete with Apple. Corp's own Electronic Logitec system plays a significant function in the outgoing logistics operations. It even carries out the jobs of collection of payment, settling insurance coverage claims, etc. on behalf of Company.

Marketing and Sales.

Attracting target customer attention towards the product is done through marketing and sales to communicate with them the worth and competitive advantage the item provides. Distrigas Corporation Case Case Study Solution marketing budget is continually growing given that they started their rearranging globally and will continue to do so as they are continually wanting to broaden and invest in high prospective growth markets. The budget is spent on occasions, print and media ads, public relations etc.

Business Service. Venture put their customers on top and constantly strive to deliver unmatchable customer support standards. As after sales service is becoming exceptionally crucial to keep customers delighted and engaged, they even carry out studies through 3rd parties to discover their consumer's feedback and execute it in the positive method to decrease or if possible entirely eliminate their consumer issues. By including a direct assistance line to contact them 24 hr they have actually further increased the included worth of Distrigas Corporation Case Case Study Solution service.


Distrigas Corporation Case Case Study Solution has actually diversified market division, based upon its provision of vast array of products to large number of consumers. Venture target consumer sectors can be divided into 3 classifications i.e. Distrigas Corporation Case Case Study Analysis IT and Mobile Communications, Business Consumer Electronics and Company Gadget solutions.


Distrigas Corporation Case Case Study Solution geographical segmentation is based upon 2 requirements i.e. area and density. Company serves about 80 nations worldwide with its items provided to Urban as well as Rural areas of the country. The Organization is also growing its global existence and the company's versatility in finding its plants encourages international growth of Company.


The market segmentation of Distrigas Corporation Case Case Study Solution is based upon gender, age, life-cycle stage and occupation. Company produces items that can be utilized by both women and males. The target clients for Corporation IT and mobile communication products have an age variety of 18-65 with bulk at a young or recently wed life process phase. They are mainly students, employees and professionals. Apart from it, Business Consumer Electronics are targeted to a customer segment with an age series of 25-65. They are mainly professionals and employees. Company Gadget Solutions are targeted at trainees, employees and professionals with an age range of 25-65.


The psychographic division of Distrigas Corporation Case Case Study Solution s based upon the social class and the lifestyle of the consumer. Company target customers on the basis of social class are primarily upper middle, middle and working class consumers, as Venture sell items like cellular phone not much more affordable i.e. Motorola as well as not much expensive i.e. Apple. It supplies quality items to middle level customers at a slightly high cost than others targeting the exact same segment.


Distrigas Corporation Case Case Study Analysis majority target clients have special behavioural attributes. It has clients with an ambitious, trendy and determined personality with moderate level of commitment towards the brand name. Its consumers have some degree of shift towards other popular brand names i.e. Apple. Most of Venture clients desire quality as well as expense control. They are brought in towards Company due to the fact that of its moderate rates with a level of quality.

Quantitative analysis.

Sales of Company has actually increased remarkably from 16 billion $ in 1997 to 44.6 billion $ in 2002, and the net revenue of.48 billion $ to 5.9 billion $. It has also lowered its financial obligation from 15 billion $ to 4.6 billion $. Digital media is the biggest selling classification of Org with sales of 13.9 billion $, whereas, Telecommunication and Semiconductors sectors both reached 11 billion $ in sales. Since of the high overhead expense, incomes/ sales are increasing but net revenue is not increasing appropriately. New growths and working with's were the primary reason of the boost in the overhead costs, with china currently not supplying any revenue to Organization, however there is a lot capacity in the existing market with 75 % yet to be checked out.

Qualitative analysis.

Yes, this choice is based on the objective of Kim to target the younger audience and create a global brand image of the business. Whereas, the core strength of the business is presently making but long gone are those days when excellent items were selling themselves. In the current age marketing is very important and companies can not prosper without it. Kim has already begun to strengthen the marketing activities of Venture and soon it will become one of its core strength like manufacturing if not better.



Corporation runs styles, makes and offer a large portfolio of consumer electronic devices. It operates in an exceptionally competitive environment and has successfully placed itself as the maker of quality items. So, the response is yes.


As, stated earlier that Distrigas Corporation Case Case Study Analysis runs in a highly competitive environment, which indicates all the companies have similar items. The response for rarity is no.


Due to the nature of the industry, it is really easy for rivals to understand the functionality of the products and quickly make their own models. Yes, Company is only behind IBM in registering brand-new patents annually, but the benefit is extremely short-term in this industry.


Chairman Lee has completely turnaround Company, from going almost insolvent during the Asian financial crisis of 1997 to the leading 25 business in the world. Certainly yes there appertains company in the company and the results promote themselves.

External Ecological Analysis

PESTLE Analysis


Being an international brand name spread nearly in every country worldwide, majority of the environments like USA, Europe, China and so on, are really conductive for its operations. It faces some political pressures in less developed countries where law and order situation is not great. Latin American, African and some Asian countries fall in this category, where political instability do have an impact on Distrigas Corporation Case Case Study Solution operations.


Buying power of customers is crucial for companies like Enterprise to grow and be successful. Emerging markets like India, middle-eastern countries and so on supply growth opportunities, whereas, due to economic crisis even the clients of industrialized countries suffer severely. For this reason it is very important for the business to keep an eye on the continuous economic circumstance of the nation before going into the marketplace.


Multinational companies need to deal with numerous social and cultural concerns during its operations in a foreign country. Business has also faced many issues but have actually embraced to the local environments of the majority of the nations exceptionally well. It has actually customized its products, practices, policies etc. accordingly in order to succeed.


With an annual expense of 2.4 billion dollars in Research & Advancement, and with continuous ingenious product launches, Distrigas Corporation Case Case Study Solution is among the leading ingenious companies of the world. With a clear mission to be ahead of the rest when it pertains to technological advancements, Corporation has actually risen to the no 25 of the top effective companies of the world.


Each nation has their own laws and policies, being a multinational company Company have to strictly follow those laws in their jurisdictions. Failure to do so, will lead to serious legal repercussions. It has to study or employ a regional law expert before beginning its operations in a specific nation.


With the increasing awareness among consumers about the ethical & ecological violations of business, Org needs to ensure that it follows all the safety guidelines. Ecological damages, ethical misbehaviors are not acceptable and in some nations the consequences can be extremely serious. On the other hand it needs to do some Corporate Social Duty practices to show the locals that it cares about their environment and individuals.

Porter's 5 Forces

Danger of Alternative

Risk of replacement for Corp's each item classification is rather significant. Factors for high danger of replacement for Distrigas Corporation Case Case Study Solution Mobile phone include the presence of high number of providers and Market saturation in industrialized countries, which make the cost of changing for customers practically absolutely no. Along with it, Enterprise printing options products are threatened by the increasing destination of customers towards cloud storage.

Competition Among Existing Firms:

The rivaly amongst Corp and its close rivals is intense. The major factor behind this is the method of market saturation in various variety of product categories, requiring Business to introduce more innovative functions in existing products and new ingenious items to keep its growth. Other factor for the intense rivalry amongst the competitors is the little product differentiation among the items. The popular players in the technology industry are quite knowledgeable about the importance of R&D costs for their survival and are encountering a race of marketing and R&D costs, to record the marketplace. The major rivals for Distrigas Corporation Case Case Study Help samrtphones include Apple, Motorola, LG, Nokia, Huawei, OPPO etc. High competition rivalry results in the changing market shares which can be seen in Exhibit F.

Bargaining Power of Providers:

( Business Sustainability Report, 2016) Provider's bargaining power for Company is low as Venture runs economies of scale and its orders are of possible size and worth. Due to incapability of Distrigas Corporation Case Case Study Help to build its own software application, it has to outsource its software application development to Google, which becomes a prospective supplier of software application for Venture, resulting in high bargaining power of Google.

Bargaining Power of Purchasers:

Market saturation in many of the item categories likewise make the bargaining power of buyers more extreme in for Organization. In spite of igh bargaining power Enterprise is quite capable of selling its items at a greater price than much of its rivals, due to high end quality product and a fair brand image.

Hazard of New Entrants:

Danger of brand-new entrants for Distrigas Corporation Case Case Study Help is quite low. Along with it, requirement of huge competence and research and development expenses for survival in the industry likewise make new entrants unwilling to go into in the market. Market saturation is likewise one of the barrier of entry in innovation market.

Competitive Analysis

Enterprise's high item diversity supplies it distinction from its competitors. Unlikely to its close rivals consisting of Sony, Intel and Nokia, who focus bulk on a single product category with Sony focusing on customer electronic devices, Nokia on cell phones and Intel on chips, Distrigas Corporation Case Case Study Solution had a huge R&D costs on all of its item classifications which make it possible for the business to make potential profits from sales of practically all of its products.

The business ranks initially in 4 item categories i.e. DRAM Chips, LCD Displays, Big Screen TVs and Microwave, in terms of global market share, amongst 8 different product categories. Business was the international leader in making DRAM, SRAM and NAND flash chips. Although, Venture incomes from chips was less than Intel however its profits from chips was growing quicker than Intel and has actually grown near to the income levels of Intel, as given up the case Exhibition 2.

Along with the chips Venture mobile market was likewise thriving at a high rate than its competitors i.e. Motorola and Nokia. Business's cellular phone's sales growth was 51% as compare to Motorola with just 4% and Nokia with no sales growth. The major reson behind Org's high development despite of greater costs than Nokia and Motorola was the business's high-end quality mobile phone.

Company was likewise reaping the benefits from increasing market share of high-end LCDs as given up case Display 3. The significant factor, making the company make it possible for to get the chance is its mass production at low expense. Sony was the most significant competitor for Distrigas Corporation Case Case Study Analysis in LCD market, however, it had likewise started joint venture with Corporation in 2003 for LCD making, lessening the competition for Corp.

Porter's Competitive Method

Low Expense Management strategy of porter is totally carried out by Company the way they achieve economies of scale by enhancing their core competencies of production. Even to the point that their competitor SONY chose to form an alliance with them to produce for them, because they were not able to take on them on low cost. Distinction is another technique well carried out by Organization by constant financial investment in the R&D and remaining ahead of the competition. They constantly bring something new and ingenious whether it's a service or a product.


Alternative Service 1

The Chief Marketing Officer (CMO) of Distrigas Corporation Case Case Study Help would develop a new brand name image by targeting the younger generation of the specific nation. As, particularly smart phones of Organization are popular among the more youthful market.


1. It is the best method to build Customer Lifetime Value (CLV) by creating a long-term relationship with customers. Build loyalty through delivering value and reap the benefits for long-term, as research study has showed it is much cheaper to keep present consumers than to draw in brand-new ones.
2. Another pro of this option is that word of mouth spread quicker amongst younger people and which in turn will generate brand-new consumers for my items.


1. Old clients who were connected with Org prior to may not like this brand-new image the business is attempting to depict.
2 It will incur additional costs to rearrange some items and it might not even bring success as the trends alter really quickly amongst the younger demographic.

Alternative option 2.

Organization has made producing its core proficiency for the many part of their business and due to which its managers are not afraid to completely get out of their convenience zone. It would be done by setting up training workshops during which significance of marketing will be taught and numbers will be offered. Failure to get the passing ratings will get demoted. Marketing environment must be developed internally initially as real marketing begins inside the corporation.


1. Its pro will be that all the marketing approach advocates will come out and also the opposite ones.


2. Its con can develop a really unhealthy environment in the office, as people often withstand modification since they fear it.

Identify the best alternative

First alternative is the very best as it plainly has more pros since as soon as a Client Life time Worth is built the business will profit from it till that consumer is alive and has acquiring power also. Plus, our target consumers are the more youthful generation which are bound to live longer than the present aging people. Org's main objective is to create loyalty amongst its consumers and make them bought it from them and even purchase their various items.

Application Plan

• Targeting more youthful generation through social marketing, creating a relate to them like Pepsi make with music. And set the expectations achievable and sensible.
• A group including best marketing and sales specialists ought to be assemble, and both views ought to be taken into consideration prior to securing the resources needed to carry out the plan.
• Thorough interaction of the plan ought to be done as it is really important for everybody to be on the exact same page to make it work.
• Jobs and timelines need to be build and communicated accordingly to each individual accountable.
• The supervisor should utilize a dashboard which reveals the development of all the tasks which have actually been done or about to be done and by whom.
• The supervisor should keep track of and keep a continuous look at the individual and overall efficiency.
Since any new pattern or policy might come in due to which all the things currently prepared have actually to be adjusted, • Everyone must be prepared to adapt midway. It's better to have contingency plans currently prepared.
• At the end of the campaign the supervisor ought to interact the results and if successful ought to celebrate with the group.


The M-net program exposed compelling analysis about the low and high development prospective areas and just how much marketing spending plan should be assigned appropriately. This change the budget plan allotment of different nations and numerous supervisors were unhappy and argued but the analysis done by the program was accurate and showed figures like North America and Russia development prospective warranted a 35% allotment while they were receiving 45%. Whereas, China and Europe must be getting 42% but were instead offered 31%. It truly assisted to fairly disperse the resources and capture more clients by spending more on ads on the high development capacity areas of the world.

Distrigas Corporation Case Case Study Help is a top 25 company in the world now and prepares to get ahead of Sony who sits presently at no. 20. Its continuous investment in R&D and innovative practices have moved them to brand-new heights however for them its' just the start and they wish to be among the leading 3 brands in the world. They completely turn-around from almost declaring bankruptcy throughout the Asian Financial Crisis to a world popular brand, understood for quality and development. Their worth chain and their core competency their manufacturing ability, along-with global brand name image building have actually seen their sales go from 16 to 44.6 billion $ from 1997-- 2002. With additional growth in China and other emerging markets those numbers will only increase further in the future. Their marketing efforts must be directed towards younger market in the middle of the internal arguments about marketing and should produce Client Life time Value as it will not just give them benefits now but will continue to reap it till the customer life time. As the cost of retaining the customer is more affordable than attracting a brand-new one.