Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Harvard Case Study Help

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Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution and Analysis


Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution is a widely known international brand name in innovation market, established in 1938 by Lee Byung Chul, in South Korea. Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 handle large number of product categories including Semiconductors, Telecommunications, Digital Media, Digital Appliances and much more other electronic items. Historically, the company's core customers consist of the Original Equipment Manufacturers (OEMs), which used to offer Corporation items withtheir own trademark name. Till early 1990s, the core proficiency of Company depend on its low cost offerings than its competitors by producing existing products at economies of scale. Its consumer circle consists of Original Devices Manufacturers (OEMs), who utilized to sell Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis products with their own brand. Corporation was not simply known outside Korea. There were likewise no or little interest in building the brand name globally. Marketing budget was managed by production department with a focal point on supplying inexpensive products.During the 1997 Asian Financial Crisis the business almost got bankrupt, however with the Vision of Chairman Lee it completely turn its fortune around and in 2002 was noted the leading 25 most important company in the world. When Kim was hired as a Chief Marketing Officer in 2000 the company was not even listed. He repositioned Company as a global brand name and educated his divisional managers to understand marketing and its significance. Now their goal is to reach the top 10 by 2005.

Issue Statement

Corp's transition from a product based to a marketing business is not going as efficiently as planned.Overcoming the unwillingness of divisional managers to include marketing successfully is still a significant difficulty. Developing a consistent brand identity throughout the entire world and employing marketing strategies that best fits the regional culture is no easy task.
Executive Summary
Situational Analysis

Yun had a quite clear photo in his mind about how Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Help can change from a low end to a high end product provider. He knew that change can only be done through placing Enterprise as a company providing high-end products and this could only be done through high level of marketing.

In spite of having a clear vision about how to develop Corp brand, with a prospective support of its executives, Yun dealt with numerous marketing difficulties in early years of its efforts.

Among the marketing difficulties for Yun was the perceptions of executives about the value of marketing. They thought about marketing and selling as exact same tools and thought that quality products do not required marketing for increasing sales. As their focus towards marketing was quite low in their previous organisation practices, and the existing marketing requirement was excessive high, the gap was too larger and to fill this space with incorrect understandings about marketing was rather tough for Yun.

As specified above, marketing focus was extremely low in previous practices, for that reason there were no correct marketing budget plans for each of the product on the portfolio. There was no marketing preparation provided for the existing items. Together with it the product variety of the company was increasing with the ripening of brand-new item ideas by the R&D sector of Company. Yun had a difficulty to carry out marketing planning and to produce marketing budgets for existing in addition to for new products from the very start, and this would take a substantial time.

A huge shift would be required in current marketing expenses to develop the Corporation brand name. This would result in increased marketing expenses for Corporation and could disturb the administration regarding increased expenditures, as they were reluctant to marketing expenditures previously and an abrupt big shiftwould make them interrupt.

Internal Analysis
SWOT Analysis

Business strengths lie in its huge item portfolio. Venture has largest variety of patents in the industry with total variety of 15499 patents approved in US( USP). Big quantity of R&D spending has allowed the company to grow its item portfolio at a higher rate than its rivals. Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis spent about $13.079 billion on its R&D sector in 2016, which is 7.3% of its total incomes.

Another strength of Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis is its ability to establish ingenious products at a constant rate. It major proves for the innovation and item designing of Business is that the business has received numerous awards for its innovation and item design.

Unlike Apple and other rivals, Business is focused on producing devices which can be quickly incorporated with any kind of open source Operating System (OS) and software application. This provides Org an edge over Apple devices.
Porter's 5 Forces Analysis
Company's capability to produce high end items at low cost of production is also one of the significant strength of Corp as it enables the business to capture more market by providing quality products with expense control.

Weak points

Company's weak points are concealed in the company's reliance on outsourcing software application for its gadgets due to business's failure in establishing software application, unlike Sony. Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Help likewise has low earnings margins as compare to Apple due to substantial distinction in the prices of Apple and Corp with a much lesser distinction in quality.


Opportunities for Corp lie in the growing Smart device market and the business's efficiency in the market. It can increase its market share and incomes from cell phone as the business is quite efficient in cell phone market. Company currently runs in about 80 nations and the company has a chance to increase its geographical growth by moving towards more emerging markets outside Asia. Enterprise can move towards acquisitions to get patents. It would allow the company to increase its item portfolio with an increase in its wealth.


The vibrant industry environment of innovation industry present an extreme hazard on Organization's survival and force the company to invest much of its profits share on R&D in order to make it through in the long run. The marketplace saturation in developed countries i.e. saturation of mobile company is likewise a huge hazard for the company's development in the presence of strong rivals like Apple.

4 P's of Marketing
Swot Analysis

Organization provides quality items and has a quite rich portfolio which caters to different segments. LCD and mobile phones are the most significant products of Venture, whereas DRAM is likewise not far behind in contrast of them.

• Laptops.
• Cellphone.
• A/c.
• Personal computers.
• Disk drives.
• Washing machines.
• Fridges.
• Video cameras.
• Microwaves.
• Flash memory.


Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution uses both market competitive and market skimming rates methods for its wide range of items. In competitive rates it adjusts the rate according to the competitors in order to get advantage, whereas, it utilizes market skimming technique where the item has an added worth and by offering a couple of products it can reach break-even.


It has among the best supply chain networks, with retail distributors, their own sole distributors, E commerce channels like Amazon etc. All its items are timely supplied to the selling location/ delivered to the customers directly in case of online order.

Vrio Analysis
It uses both offline & online channels of promotion to market their items. Paid product ads, social promotion and digital advertisements are uses to develop awareness about Org items.

Value Chain Analysis.

It's an analytical structure for identifying organisation activities that add worth or competitive advantage for the company.

Inbound Logistics.

For its incoming logistics it owns various logistics firms as it subsidiaries. It looks after its providers and produces a harmonious relationship with them and even minimized their payment cycles to boost this relationship even more which adds worth to their chain network.


Enterprise's core competency is its mass manufacturing it produces 90% of its products internal. Divided into 3 different departments its operations are namely IT & Mobile Communications, Gadget Solutions and Consumer Electronics. It is maintaining operation hubs worldwide to even more include worth to its value chain network.

Outbound Logistics.

Its outbound logistics system efficiency is among the main reasons Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis is able to take on Apple. Org's own Electronic Logitec system plays a significant role in the outgoing logistics operations. It even performs the jobs of collection of payment, settling insurance claims, etc. on behalf of Venture.

Marketing and Sales.

Bring in target client attention towards the item is done through marketing and sales to communicate with them the value and competitive advantage the item provides. Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution advertising budget plan is continually growing because they started their repositioning worldwide and will continue to do so as they are constantly looking to broaden and invest in high possible development markets. The budget is invested in occasions, print and media ads, public relations etc.

Org put their clients at the leading and continually strive to deliver unmatchable consumer service requirements. By including a direct support line to contact them 24 hours they have actually even more increased the added value of Company service.


Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution has actually diversified market division, based upon its arrangement of large range of products to large number of customers. Organization target client sections can be divided into 3 categories i.e. Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution IT and Mobile Communications, Venture Consumer Electronic Devices and Corporation Gadget solutions.


Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution geographical division is based upon two requirements i.e. region and density. Business serves about 80 nations worldwide with its items offered to Urban in addition to Rural areas of the country. The Enterprise is also growing its worldwide existence and the business's flexibility in finding its plants motivates international growth of Corp.


Enterprise produces products that can be utilized by both males and women. The target clients for Company IT and mobile interaction products have an age range of 18-65 with majority at a young or freshly married life cycle phase. Apart from it, Corp Customer Electronics are targeted to a client section with an age variety of 25-65.


The psychographic segmentation of Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution s based upon the social class and the life style of the customer. Venture target consumers on the basis of social class are generally upper middle, middle and working class customers, as Corporation sell items like cellular phone very little cheaper i.e. Motorola along with not much pricey i.e. Apple. It offers quality items to middle level customers at a slightly high rate than others targeting the very same sector.


Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis bulk target consumers have special behavioural qualities. It has clients with an ambitious, fashionable and figured out character with moderate level of loyalty towards the brand. Its consumers have some degree of shift towards other distinguished brand names i.e. Apple. Most of Corporation consumers desire quality in addition to cost control. Since of its moderate costs with a degree of quality, they are brought in towards Company.

Quantitative analysis.

Sales of Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis has increased remarkably from 16 billion $ in 1997 to 44.6 billion $ in 2002, and the net earnings of.48 billion $ to 5.9 billion $. Digital media is the largest selling classification of Organization with sales of 13.9 billion $, whereas, Telecommunication and Semiconductors sectors both reached 11 billion $ in sales.

Qualitative analysis.

Yes, this choice is based upon the mission of Kim to target the younger audience and create a worldwide brand image of the company. Whereas, the core strength of the business is presently producing however long gone are those days when great items were selling themselves. In the existing age marketing is really important and companies can not prosper without it. Kim has actually currently begun to strengthen the marketing activities of Business and very soon it will become one of its core strength like producing if not better.



Organization operates designs, produces and sell a huge portfolio of consumer electronics. It operates in a very competitive environment and has actually effectively positioned itself as the maker of quality products. So, the response is yes.


As, stated earlier that Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution operates in a highly competitive environment, which indicates all the companies have comparable items. So, the answer for rarity is no.


Due to the nature of the market, it is extremely easy for rivals to understand the functionality of the products and quickly make their own designs. Yes, Org is just behind IBM in signing up new patents annually, but the benefit is very short-term in this industry.


Chairman Lee has entirely turn-around Enterprise, from going almost bankrupt during the Asian financial crisis of 1997 to the top 25 company in the world. Definitely yes there is proper organization in the business and the outcomes speak for themselves.

External Environmental Analysis

PESTLE Analysis


Being a multinational brand name spread nearly in every nation worldwide, bulk of the environments like U.S.A., Europe, China etc., are very conductive for its operations. Nevertheless, it faces some political pressures in less developed nations where order situation is not good. Latin American, African and some Asian countries fall in this category, where political instability do have an impact on Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution operations.


Purchasing power of clients is essential for companies like Company to prosper and grow. Emerging markets like India, middle-eastern countries etc. provide development chances, whereas, due to economic crisis even the clients of developed nations suffer severely. It is extremely important for the company to keep an eye on the ongoing financial situation of the country before getting in the market.


International business have to deal with numerous social and cultural problems during its operations in a foreign country. Enterprise has actually likewise dealt with numerous issues however have actually adopted to the regional environments of the majority of the nations extremely well. It has customized its products, practices, policies and so on accordingly in order to be successful.


With an annual expense of 2.4 billion dollars in Research study & Advancement, and with continuous ingenious item launches, Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis is one of the top ingenious companies of the world. With a clear mission to be ahead of the rest when it pertains to technological developments, Enterprise has actually risen to the no 25 of the top successful companies of the world.


Each country has their own laws and policies, being a multinational company Organization have to strictly follow those laws in their jurisdictions. Failure to do so, will lead to major legal repercussions. It has to study or hire a regional law specialist prior to beginning its operations in a specific country.


With the increasing awareness among customers about the ethical & environmental violations of business, Org has to guarantee that it follows all the security standards. Ecological damages, ethical misbehaviors are not appropriate and in some countries the repercussions can be extremely severe. On the other hand it has to do some Business Social Duty practices to show the residents that it appreciates their environment and individuals.

Porter's Five Forces

Risk of Alternative

Hazard of substitution for Organization's each product category is quite considerable. Running in an incredibly dynamic market lead the business to deal with a high threat of replacement. Elements for high danger of substitution for Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Help Smart device include the existence of high number of providers and Market saturation in industrialized countries, that make the expense of changing for customers almost zero. Replacement risks for Corporation visual screen depend on the altering lifestyle of customers. Clients can switch to watching visuals in the house towards outside activities. Together with it, Enterprise printing options products are threatened by the increasing destination of clients towards cloud storage.

Competition Amongst Existing Companies:

The rivaly among Corp and its close rivals is intense. The significant factor behind this is the approach of market saturation in numerous variety of item categories, forcing Corp to present more ingenious features in existing products and brand-new innovative products to keep its growth. Other factor for the intense competition amongst the rivals is the little item differentiation among the items. The popular gamers in the technology market are rather aware of the significance of R&D spending for their survival and are running into a race of marketing and R&D spending, to catch the market. The major rivals for Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Help samrtphones include Apple, Motorola, LG, Nokia, Huawei, OPPO etc. High competition rivalry leads to the changing market shares which can be seen in Display F.

Bargaining Power of Providers:

( Org Sustainability Report, 2016) Provider's bargaining power for Organization is low as Company runs economies of scale and its orders are of possible size and worth. Due to incapability of Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Analysis to build its own software application, it has to outsource its software development to Google, which becomes a potential supplier of software application for Enterprise, resulting in high bargaining power of Google.

Bargaining Power of Purchasers:

Market saturation in many of the item categories also make the bargaining power of purchasers more intense in for Enterprise. In spite of igh bargaining power Org is quite capable of selling its products at a greater cost than much of its competitors, due to high end quality item and a fair brand name image.

Risk of New Entrants:

Threat of brand-new entrants for Business is quite low. One of the major element for low danger of new entrants is the high competitors in the industry. The requirement of huge amount of capital to enter in the market is likewise among the potential barrier to entry. In addition to it, requirement of big competence and research study and development expenses for survival in the market likewise make new entrants unwilling to enter in the marketplace. Market saturation is also one of the barrier of entry in technology market. High bargaining power of providers require the gamers in the market to charge as low costs as possible and this can just be achieved by production efficiency. New firms, in majority cases, lack the production performance, hence increasing the dangers for entryway in the technology industry.

Competitive Analysis

Company's high item diversification supplies it distinction from its competitors. It is one of the three top brand names by market share. Unlikely to its close competitors consisting of Sony, Intel and Nokia, who focus bulk on a single product category with Sony concentrating on consumer electronic devices, Nokia on mobile phone and Intel on chips, Corp had a substantial R&D spending on all of its item categories which make it possible for the business to earn potential earnings from sales of almost all of its products. (See Exhibition) Nevertheless, due to the broad product range the company deals with high variety of rivals.

The business ranks first in 4 product categories i.e. DRAM Chips, LCD Displays, Cinema Televisions and Microwave ovens, in terms of worldwide market share, among 8 different item classifications. Company was the worldwide leader in manufacturing DRAM, SRAM and NAND flash chips. Although, Venture incomes from chips was less than Intel however its profits from chips was growing quicker than Intel and has actually grown near to the income levels of Intel, as given up the case Exhibition 2.

Together with the chips Enterprise mobile market was also thriving at a high rate than its rivals i.e. Motorola and Nokia. Corporation's cellular phone's sales development was 51% as compare to Motorola with only 4% and Nokia with absolutely no sales development. The significant reson behind Corporation's high development despite of higher prices than Nokia and Motorola was the company's high-end quality cellular phone.

Corp was likewise reaping the benefits from increasing market share of luxury LCDs as given in case Exhibit 3. The major reason, making the business allow to get the chance is its mass production at low expense. Sony was the biggest rival for Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution in LCD market, nevertheless, it had also started joint venture with Company in 2003 for LCD manufacturing, reducing the competitors for Corp.

Porter's Competitive Method

Low Cost Management technique of porter is totally implemented by Corporation the way they achieve economies of scale by reinforcing their core proficiencies of manufacturing. They constantly bring something innovative and new whether it's an item or a service.


Alternative Solution 1

The Chief Marketing Officer (CMO) of Intel And The Launch Of Wimax Wireless Broadband Technology In 2008 Case Study Solution would create a new brand name image by targeting the more youthful generation of the particular nation. As, especially mobile phones of Enterprise are very popular among the more youthful group.


1. It is the very best technique to develop Customer Lifetime Value (CLV) by producing a long-lasting relationship with customers. Develop loyalty through delivering value and reap the benefits for long-lasting, as research study has actually showed it is more affordable to maintain current consumers than to bring in new ones.
2. Another pro of this option is that word of mouth spread more quickly among younger individuals and which in turn will bring in new customers for my items.


1. Old consumers who were related to Organization before may not like this brand-new image the business is attempting to depict.
2 It will incur more expenses to reposition some products and it might not even bring success as the patterns alter really rapidly among the younger group.

Alternative service 2.

Business has made manufacturing its core proficiency for the most part of their business and due to which its supervisors are not afraid to totally step out of their convenience zone. It would be done by organizing training workshops throughout which significance of marketing will be taught and numbers will be given. Failure to get the passing scores will get benched. Marketing environment need to be created internally first as real marketing begins inside the corporation.


1. Its pro will be that all the marketing approach fans will come out and likewise the opposite ones.


2. Its con can develop an extremely unhealthy environment in the office, as people often withstand change due to the fact that they fear it.

Recognize the very best alternative

Alternative is the best as it clearly has more pros because once a Client Life time Worth is constructed the business will profit from it till that consumer is alive and has purchasing power. Plus, our target consumers are the younger generation which are bound to live longer than the present old age people. Nonetheless, Corp's primary objective is to create commitment amongst its clients and make them repurchase it from them and even purchase their different products too.

Application Plan

• Targeting younger generation through social marketing, creating a relate to them like Pepsi do with music. And set the expectations attainable and sensible.
• A group including best marketing and sales experts should be assemble, and both views ought to be taken into account prior to securing the resources needed to execute the strategy.
• Thorough interaction of the plan must be done as it is really crucial for everyone to be on the exact same page to make it work.
• Tasks and timelines ought to be construct and communicated accordingly to each person accountable.
• The manager must use a dashboard which shows the development of all the tasks which have actually been done or about to be done and by whom.
• The supervisor ought to keep an eye on and keep a constant check on the specific and overall performance.
• Everybody must be willing to adapt midway due to the fact that any brand-new trend or policy might can be found in due to which all the things already prepared need to be adjusted. It's better to have contingency strategies currently prepared.
• At the end of the campaign the manager ought to communicate the results and if effective should celebrate with the group.


This modification the budget allowance of many supervisors and different countries were dissatisfied and argued but the analysis done by the program was accurate and revealed figures like North America and Russia growth prospective merited a 35% allocation while they were receiving 45%. It actually helped to relatively distribute the resources and capture more clients by spending more on ads on the high development capacity regions of the world.

Its continuous investment in R&D and innovative practices have moved them to brand-new heights but for them its' just the start and they desire to be amongst the leading 3 brands in the world. Their marketing efforts need to be directed towards more youthful market amidst the internal arguments about marketing and ought to develop Customer Lifetime Worth as it will not only provide them advantages now however will continue to reap it till the consumer life time. As the expense of keeping the client is much more affordable than attracting a brand-new one.