Ipad Vs Kindle E Books In The U S In 2010 Harvard Case Study Solution

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Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution and Analysis


Historically, the business's core clients include the Original Equipment Manufacturers (OEMs), which utilized to offer Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis products withtheir own brand name. Its client circle includes Original Equipment Manufacturers (OEMs), who utilized to sell Company items with their own brand name. He repositioned Org as a worldwide brand name and informed his divisional supervisors to understand marketing and its importance.

Issue Statement

Enterprise's transition from an item based to a marketing company is not going as smoothly as planned.Overcoming the unwillingness of divisional supervisors to include marketing efficiently is still a significant challenge. Creating a constant brand identity throughout the entire world and employing marketing strategies that finest fits the local culture is no simple task.
Executive Summary
Situational Analysis

Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution efforts for constructing its trademark name across the world was begun after presenting the "brand-new management initiative" by Chairman Lee in 1993. The goal was to transform Corporation from a cheap OEM to a high value-added product company. To make the vision of Organization a reality, Chairman Lee selected Yun as a vice chairman in 1997. Yun had a quite clear photo in his mind about how Venture can change from a low end to a high-end item provider. He knew that transformation can only be done through positioning Organization as a business providing high-end items and this might only be done through high level of marketing.

In spite of having a clear vision about how to construct Corp brand, with a possible assistance of its executives, Yun faced numerous marketing obstacles in early years of its efforts.

Among the marketing difficulties for Yun was the perceptions of executives about the value of marketing. They considered marketing and selling as very same tools and thought that quality products do not required marketing for increasing sales. As their focus towards marketing was quite low in their previous organisation practices, and the current marketing requirement was excessive high, the space was too wider and to fill this space with incorrect perceptions about marketing was rather tough for Yun.

As specified above, marketing focus was extremely low in previous practices, therefore there were no correct marketing budgets for each of the item on the portfolio. There was no marketing planning provided for the existing products. In addition to it the product range of the company was increasing with the ripening of new product concepts by the R&D sector of Business. Yun had a challenge to carry out marketing preparation and to develop marketing budgets for existing along with for brand-new products from the very start, and this would take a huge time.

A big shift would be required in existing marketing expenses to develop the Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution brand. This would lead to increased marketing expenses for Corporation and could disturb the administration relating to increased expenses, as they hesitated to marketing expenditures previously and an abrupt big shiftwould make them disrupt. This might lead to decreasing executive assistance for global marketing. In this circumstance, Yun faces a challenge for validating increased marketing expenses by demonstrating the long term worth of huge marketing expenses.

Internal Analysis
SWOT Analysis

Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis strengths lie in its huge item portfolio. Venture has biggest number of patents in the industry with total number of 15499 patents granted in US( USP).

Another strength of Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis is its capability to establish ingenious items at a constant rate. It major proves for the innovation and item developing of Org is that the company has received a lot of awards for its innovation and item design.

Unlike Apple and other competitors, Corp is focused on producing gadgets which can be quickly integrated with any type of open source Os (OS) and software. This provides Venture an edge over Apple devices.
Porter's 5 Forces Analysis
Corp's capability to produce high-end items at low cost of production is likewise one of the major strength of Corp as it allows the company to record more market by offering quality items with expense control.


Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution weak points are concealed in the company's reliance on outsourcing software application for its devices due to business's failure in developing software, unlike Sony. Corp also has low profit margins as compare to Apple due to huge difference in the rates of Apple and Org with a much lower difference in quality. The diverse focus of the company due to a great deal of items in its portfolio, lead to the less effective production and make the business unable to charge greater prices like Apple. The company is likewise inefficient in managing its patents and frequently faces the issue of patent infraction.


Opportunities for Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution lie in the growing Smart device market and the company's effectiveness in the market. Corp presently runs in about 80 nations and the company has a chance to increase its geographical growth by moving towards more emerging markets outside Asia.


The dynamic industry environment of technology market position a severe danger on Corp's survival and require the business to spend much of its incomes share on R&D in order to endure in the long run. The market saturation in industrialized nations i.e. saturation of mobile company is likewise a big hazard for the company's development in the presence of strong competitors like Apple.

4 P's of Marketing
Swot Analysis

Company provides quality items and has a quite rich portfolio which caters to different sections. LCD and mobile phones are the greatest items of Org, whereas DRAM is likewise not far behind in contrast of them.

• Laptops.
• Cellphone.
• Air conditioning unit.
• Computer.
• Disk drives.
• Washing machines.
• Refrigerators.
• Cams.
• Microwaves.
• Flash memory.


Ipad Vs Kindle E Books In The U S In 2010 Case Study Help uses both market competitive and market skimming rates methods for its wide array of items. In competitive rates it adjusts the cost according to the competitors in order to gain benefit, whereas, it utilizes market skimming technique where the item has an included value and by offering a couple of products it can reach break-even.


It has one of the best supply chain networks, with retail distributors, their own sole suppliers, E commerce channels like Amazon and so on. All its products are timely supplied to the selling place/ provided to the customers straight in case of online order.

Vrio Analysis
It utilizes both offline & online channels of promo to market their products. Paid item ads, social promo and digital ads are utilizes to develop awareness about Corp products.

Value Chain Analysis.

It's an analytical framework for recognizing company activities that include worth or competitive advantage for the company.

Incoming Logistics.

It has among the most reliable and effective supply chain network and has more than 2700 providers throughout different markets around the globe. Nearly 80% of which is based in Asia and the remaining worldwide. For its incoming logistics it owns various logistics firms as it subsidiaries. It takes care of its providers and develops a harmonious relationship with them and even reduced their payment cycles to increase this relationship even more which includes worth to their chain network.


Org's core proficiency is its mass producing it produces 90% of its items internal. Divided into 3 different departments its operations are specifically IT & Mobile Communications, Device Solutions and Consumer Electronics. It is keeping operation centers worldwide to further add worth to its worth chain network.

Outbound Logistics.

Its outbound logistics system performance is one of the primary factors Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution has the ability to take on Apple. Enterprise's own Electronic Logitec system plays a major function in the outgoing logistics operations. It even performs the jobs of collection of payment, settling insurance coverage claims, etc. on behalf of Org.

Marketing and Sales.

Drawing in target customer attention towards the product is done through marketing and sales to interact with them the worth and competitive benefit the product uses. Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution marketing spending plan is constantly increasing because they started their repositioning globally and will continue to do so as they are constantly wanting to invest and expand in high possible growth markets. The budget plan is invested in occasions, print and media advertisements, public relations and so on.

Company Service. Corp put their consumers at the top and constantly make every effort to provide unmatchable client service standards. As after sales service is becoming very important to keep clients delighted and engaged, they even perform surveys through third parties to find out their client's feedback and execute it in the positive method to decrease or if possible totally eliminate their client concerns. By adding a direct support line to contact them 24 hours they have even more increased the included value of Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis service.


Ipad Vs Kindle E Books In The U S In 2010 Case Study Help has actually diversified market division, based upon its provision of wide variety of products to a great deal of customers. Enterprise target consumer sectors can be divided into 3 classifications i.e. Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution IT and Mobile Communications, Business Consumer Electronic Devices and Corp Gadget solutions.


Ipad Vs Kindle E Books In The U S In 2010 Case Study Help geographical segmentation is based upon two requirements i.e. region and density. Company serves about 80 countries worldwide with its items offered to Urban along with Backwoods of the nation. The Corporation is also growing its global existence and the company's versatility in finding its plants motivates global expansion of Organization.


The group division of Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis is based upon gender, age, life-cycle phase and profession. Organization produces products that can be used by both females and males. The target consumers for Business IT and mobile communication products have an age range of 18-65 with majority at a young or freshly married life process phase. They are primarily experts, staff members and students. Apart from it, Business Consumer Electronics are targeted to a customer section with an age range of 25-65. They are mainly professionals and staff members. Org Gadget Solutions are targeted at trainees, staff members and experts with an age variety of 25-65.


The psychographic division of Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis s based upon the social class and the life style of the consumer. Business target customers on the basis of social class are primarily upper middle, middle and working class consumers, as Venture sell products like cellular phone very little less expensive i.e. Motorola in addition to not much pricey i.e. Apple. It offers quality products to middle level customers at a somewhat high rate than others targeting the same section.


Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis majority target clients have distinct behavioural qualities. They are attracted towards Corp since of its moderate prices with an extent of quality.

Quantitative analysis.

Sales of Ipad Vs Kindle E Books In The U S In 2010 Case Study Help has increased astonishingly from 16 billion $ in 1997 to 44.6 billion $ in 2002, and the net earnings of.48 billion $ to 5.9 billion $. Digital media is the largest selling category of Corp with sales of 13.9 billion $, whereas, Telecommunication and Semiconductors sectors both reached 11 billion $ in sales.

Qualitative analysis.

Yes, this choice is based on the mission of Kim to target the younger audience and produce a global brand picture of the company. Whereas, the core strength of the business is currently manufacturing but long gone are those days when great products were offering themselves. In the current age marketing is extremely crucial and business can not prosper without it. Kim has already begun to strengthen the marketing activities of Venture and soon it will become one of its core strength like manufacturing if not better.



Org operates designs, makes and sell a large portfolio of customer electronic devices. It runs in an incredibly competitive environment and has actually successfully placed itself as the maker of quality items. So, the response is yes.


As, stated earlier that Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution operates in a highly competitive environment, which indicates all the companies have comparable products. The response for rarity is no.


Due to the nature of the industry, it is extremely easy for competitors to comprehend the performance of the products and quickly make their own designs. Yes, Org is only behind IBM in signing up new patents yearly, but the benefit is very short term in this market.


Chairman Lee has entirely turn-around Company, from going practically insolvent throughout the Asian financial crisis of 1997 to the top 25 company in the world. Definitely yes there is proper company in the business and the outcomes promote themselves.

External Environmental Analysis

PESTLE Analysis


Being an international brand spread nearly in every country worldwide, majority of the environments like USA, Europe, China and so on, are very conductive for its operations. It deals with some political pressures in less industrialized nations where law and order situation is not great. Latin American, African and some Asian nations fall in this classification, where political instability do have a result on Ipad Vs Kindle E Books In The U S In 2010 Case Study Help operations.


Purchasing power of clients is crucial for business like Corporation to be successful and grow. Emerging markets like India, middle-eastern nations and so on supply growth opportunities, whereas, due to recession even the customers of developed countries suffer severely. Thus it is extremely important for the business to keep an eye on the continuous financial situation of the country prior to getting in the marketplace.


International business need to deal with different social and cultural concerns throughout its operations in a foreign nation. Corporation has also faced numerous concerns however have embraced to the local environments of the majority of the countries incredibly well. It has actually customized its items, practices, policies etc. appropriately in order to be successful.


With an annual expense of 2.4 billion dollars in Research & Development, and with consistent innovative item launches, Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis is one of the leading ingenious business of the world. With a clear objective to be ahead of the rest when it concerns technological developments, Corp has increased to the no 25 of the leading effective business of the world.


Each country has their own laws and policies, being a multinational company Company need to strictly follow those laws in their jurisdictions. Failure to do so, will lead to serious legal consequences. So, it has to study or hire a regional law expert before beginning its operations in a particular country.


With the rising awareness amongst customers about the ethical & ecological offenses of business, Venture needs to make sure that it follows all the security standards. Ecological damages, ethical misbehaviors are not appropriate and in some nations the effects can be extremely serious. On the other hand it needs to do some Corporate Social Responsibility practices to reveal the residents that it cares about their environment and people.

Porter's 5 Forces

Risk of Substitution

Danger of substitution for Org's each item classification is rather considerable. Running in an exceptionally dynamic industry lead the business to face a high threat of substitution. Aspects for high threat of replacement for Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis Mobile phone include the existence of high variety of suppliers and Market saturation in industrialized countries, that make the expense of switching for customers nearly no. Substitution dangers for Organization visual display lie in the changing lifestyle of customers. Customers can switch to watching visuals at home towards outdoor activities. Along with it, Enterprise printing services items are threatened by the increasing attraction of consumers towards cloud storage.

Rivalry Among Existing Companies:

The rivaly among Organization and its close competitors is intense. The significant factor behind this is the method of market saturation in numerous number of product categories, forcing Company to introduce more innovative features in existing products and brand-new innovative products to preserve its growth. Other factor for the intense rivalry among the competitors is the little product distinction amongst the products. The prominent players in the technology market are quite knowledgeable about the value of R&D spending for their survival and are facing a race of marketing and R&D spending, to record the market. The major competitors for Ipad Vs Kindle E Books In The U S In 2010 Case Study Help samrtphones include Apple, Motorola, LG, Nokia, Huawei, OPPO etc. High competitors rivalry leads to the varying market shares which can be seen in Display F.

Bargaining Power of Suppliers:

Ipad Vs Kindle E Books In The U S In 2010 Case Study Solution has a vast supply chain including about 2700 providers across the world.( Org Sustainability Report, 2016) Provider's bargaining power for Organization is low as Enterprise runs economies of scale and its orders are of potential size and worth. These big orders allow Venture to negotiate prices with its providers. Due to incapability of Company to build its own software application, it has to outsource its software application advancement to Google, which ends up being a potential provider of software for Org, resulting in high bargaining power of Google. Although, in most of cases Org has a power to work out rates, however it offer substantial costs to its providers to build a strong supply chain and to have strong relationships with its providers.

Bargaining Power of Purchasers:

Market saturation in most of the item categories likewise make the bargaining power of buyers more intense in for Company. In spite of igh bargaining power Venture is rather capable of offering its products at a greater rate than much of its competitors, due to high end quality product and a reasonable brand image.

Hazard of New Entrants:

Hazard of brand-new entrants for Ipad Vs Kindle E Books In The U S In 2010 Case Study Help is rather low. Along with it, requirement of substantial knowledge and research and advancement expenditures for survival in the industry also make new entrants reluctant to go into in the market. Market saturation is likewise one of the barrier of entry in technology market.

Competitive Analysis

Venture's high item diversification supplies it differentiation from its competitors. It is among the three top brand names by market share. Unlikely to its close competitors consisting of Sony, Intel and Nokia, who focus majority on a single item category with Sony focusing on consumer electronics, Nokia on cell phones and Intel on chips, Venture had a substantial R&D costs on all of its item categories which enable the company to make prospective revenue from sales of almost all of its items. (See Exhibit) Nevertheless, due to the broad product range the company faces high variety of competitors.

The company ranks first in 4 product categories i.e. DRAM Chips, LCD Displays, Big Screen TVs and Microwave ovens, in regards to international market share, amongst 8 different product classifications. Org was the worldwide leader in manufacturing DRAM, SRAM and NAND flash chips. Org incomes from chips was less than Intel however its earnings from chips was growing quicker than Intel and has grown close to the earnings levels of Intel, as given in the case Display 2.

Along with the chips Enterprise mobile market was likewise flourishing at a high rate than its rivals i.e. Motorola and Nokia. Company's cell phone's sales growth was 51% as compare to Motorola with only 4% and Nokia with absolutely no sales growth. The significant reson behind Business's high growth despite of greater costs than Nokia and Motorola was the business's high-end quality cellular phone.

Business was likewise reaping the benefits from increasing market share of luxury LCDs as given in case Exhibition 3. The significant reason, making the company make it possible for to get the opportunity is its mass production at low cost. Sony was the greatest rival for Ipad Vs Kindle E Books In The U S In 2010 Case Study Analysis in LCD market, however, it had actually likewise begun joint venture with Enterprise in 2003 for LCD making, lessening the competitors for Venture.

Porter's Competitive Strategy

Low Expense Management strategy of porter is completely executed by Corp the method they accomplish economies of scale by reinforcing their core proficiencies of production. They always bring something new and ingenious whether it's a service or an item.


Alternative Solution 1

The Chief Marketing Officer (CMO) of Ipad Vs Kindle E Books In The U S In 2010 Case Study Help would produce a brand-new brand name image by targeting the younger generation of the particular country. As, particularly smart phones of Corporation are popular among the younger demographic.


1. It is the best method to construct Consumer Life time Value (CLV) by producing a long-term relationship with customers. Construct commitment through delivering worth and reap the benefits for long-lasting, as research has showed it is much cheaper to keep current customers than to draw in brand-new ones.
2. Another pro of this alternative is that word of mouth spread quicker among more youthful individuals and which in turn will generate new consumers for my products.


1. Old consumers who were related to Org prior to might not like this new image the business is attempting to represent.
2 It will incur more costs to reposition some items and it may not even bring success as the trends alter extremely quickly among the younger group.

Alternative option 2.

It would be done by arranging training workshops throughout which importance of marketing will be taught and numbers will be given. Marketing environment should be produced internally initially as real marketing starts inside the corporation.


1. Its pro will be that all the marketing approach advocates will come out and also the opposite ones.


2. Its con can develop a really unhealthy environment in the workplace, as individuals often withstand change due to the fact that they fear it.

Recognize the very best alternative

First option is the best as it plainly has more pros since once a Consumer Lifetime Worth is built the company will make money from it till that customer lives and has buying power as well. Plus, our target clients are the more youthful generation which are bound to live longer than the existing aging people. Nevertheless, Enterprise's primary goal is to create loyalty amongst its clients and make them repurchase it from them and even purchase their different items too.

Application Plan

• Targeting younger generation through social marketing, developing a link with them like Pepsi finish with music. And set the expectations achievable and sensible.
• A group consisting of finest marketing and sales experts ought to be put together, and both views must be taken into account prior to protecting the resources required to carry out the strategy.
• Thorough interaction of the strategy need to be done as it is really essential for everyone to be on the exact same page to make it work.
• Jobs and timelines should be develop and interacted appropriately to each person accountable.
• The manager need to use a dashboard which shows the progress of all the jobs which have actually been done or about to be done and by whom.
• The manager must keep track of and keep a continuous examine the specific and total efficiency.
Since any new pattern or policy might come in due to which all the things already prepared have actually to be adjusted, • Everyone need to be ready to adjust midway. It's much better to have contingency plans already prepared.
• At the end of the project the supervisor need to interact the outcomes and if successful must commemorate with the team.

Budget plan

The M-net program revealed compelling analysis about the high and low development potential locations and how much marketing spending plan must be designated accordingly. This modification the budget plan allotment of different countries and lots of supervisors were dissatisfied and argued but the analysis done by the program was precise and showed figures like The United States and Canada and Russia development prospective warranted a 35% allotment while they were getting 45%. Whereas, China and Europe ought to be receiving 42% however were rather provided 31%. It truly helped to relatively distribute the resources and capture more consumers by investing more on ads on the high growth potential areas of the world.

Its consistent investment in R&D and ingenious practices have actually propelled them to new heights but for them its' only the start and they want to be among the leading 3 brands in the world. Their marketing efforts must be directed towards younger demographic amidst the internal arguments about marketing and ought to create Client Life time Worth as it will not just offer them benefits now however will continue to gain it till the customer lifetime. As the cost of keeping the customer is much more affordable than drawing in a new one.