Rappi Harvard Case Study Analysis

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Rappi Case Study Solution and Analysis


Historically, the company's core clients consist of the Original Equipment Manufacturers (OEMs), which used to offer Rappi Case Study Analysis products withtheir own brand name. Its client circle includes Original Devices Manufacturers (OEMs), who used to sell Business items with their own brand name. He repositioned Org as a worldwide brand name and educated his divisional supervisors to understand marketing and its value.

Problem Statement

Org's shift from a product based to a marketing company is not going as efficiently as planned.Overcoming the reluctance of divisional supervisors to integrate marketing successfully is still a major obstacle. Producing a constant brand identity throughout the entire world and using marketing methods that finest fits the regional culture is no simple job. The M-net program analysis have actually been actually valuable in figuring out the high and less potential growth areas, however allotment of resources accordingly is not well received among the managers. There is no agreement amongst the hierarchy relating to the very best suited future technique.
Executive Summary
Situational Analysis

Rappi Case Study Solution efforts for building its brand throughout the world was started after presenting the "brand-new management initiative" by Chairman Lee in 1993. The objective was to transform Business from a low-cost OEM to a high value-added item supplier. To make the vision of Venture a truth, Chairman Lee selected Yun as a vice chairman in 1997. Yun had a rather clear picture in his mind about how Company can transform from a low end to a luxury product company. He understood that improvement can only be done through positioning Business as a business providing high-end items and this might just be done through high level of marketing.

In spite of having a clear vision about how to develop Corporation brand, with a possible assistance of its executives, Yun dealt with numerous marketing challenges in early years of its efforts.

One of the marketing challenges for Yun was the perceptions of executives about the worth of marketing. They thought about marketing and selling as same tools and believed that quality products do not required marketing for increasing sales. As their focus towards marketing was rather low in their previous organisation practices, and the present marketing requirement was excessive high, the gap was too larger and to fill this gap with wrong perceptions about marketing was quite tough for Yun.

As stated above, marketing focus was really low in previous practices, therefore there were no proper marketing budgets for each of the product on the portfolio. There was no marketing planning done for the existing products. Along with it the product series of the business was increasing with the ripening of new item concepts by the R&D sector of Org. Yun had an obstacle to carry out marketing preparation and to create marketing spending plans for existing as well as for brand-new products from the very start, and this would take a huge time.

A huge shift would be needed in existing marketing expenses to construct the Business brand name. This would result in increased marketing expenditures for Corporation and could disrupt the administration relating to increased expenditures, as they were unwilling to marketing expenditures formerly and an abrupt big shiftwould make them disrupt.

Internal Analysis
SWOT Analysis

Venture strengths depend on its substantial item portfolio. Business has biggest variety of patents in the industry with overall number of 15499 patents approved in US( USP). Big quantity of R&D spending has actually allowed the business to grow its item portfolio at a greater rate than its competitors. Rappi Case Study Analysis spent about $13.079 billion on its R&D sector in 2016, which is 7.3% of its total profits.

Another strength of Rappi Case Study Help is its capability to develop innovative items at a continuous rate. It significant proves for the innovation and product designing of Venture is that the business has actually received many awards for its innovation and product design.

Unlike Apple and other competitors, Corporation is focused on producing devices which can be easily integrated with any type of open source Os (OS) and software. This supplies Corp an edge over Apple gadgets.
Porter's 5 Forces Analysis
Enterprise's ability to produce luxury items at low cost of production is also one of the significant strength of Organization as it enables the company to record more market by providing quality products with cost control.

Weak points

Rappi Case Study Solution weak points are hidden in the company's reliance on outsourcing software application for its gadgets due to company's failure in developing software application, unlike Sony. Venture likewise has low earnings margins as compare to Apple due to huge distinction in the costs of Apple and Org with a much lesser distinction in quality. The diverse focus of the business due to large number of products in its portfolio, result in the less efficient production and make the business not able to charge greater costs like Apple. The business is also inefficient in managing its patents and often faces the issue of patent violation.


Opportunities for Rappi Case Study Solution lie in the growing Smartphone market and the company's effectiveness in the market. Org presently runs in about 80 countries and the business has a chance to increase its geographical expansion by moving towards more emerging markets outside Asia.


The vibrant industry environment of technology industry position a serious hazard on Enterprise's survival and require the business to spend much of its earnings share on R&D in order to survive in the long run. The marketplace saturation in developed nations i.e. saturation of mobile business is also a huge threat for the business's growth in the existence of strong rivals like Apple.

4 P's of Marketing
Swot Analysis

Organization offers quality items and has a rather abundant portfolio which caters to various sectors. LCD and mobile phones are the greatest products of Organization, whereas DRAM is likewise not far behind in comparison of them.

• Laptops.
• Smart phone.
• Ac system.
• Personal computers.
• Hard disk drives.
• Washer.
• Refrigerators.
• Cams.
• Microwaves.
• Flash memory.


Rappi Case Study Analysis uses both market competitive and market skimming pricing methods for its variety of products. In competitive pricing it changes the cost according to the competitors in order to gain advantage, whereas, it uses market skimming strategy where the product has actually an included worth and by offering a couple of products it can reach break-even.


It has among the very best supply chain networks, with retail suppliers, their own sole suppliers, E commerce channels like Amazon etc. All its items are timely provided to the selling place/ delivered to the customers straight in case of online order.

Vrio Analysis
It wasn't a well-known company outside of Korea till 1993. But the management effort taken by their CEO has pressed them to market more efficiently outside the borders and now it has actually gone into the league of leading 25 business in the world in simply 9 years. This is an impressive accomplishment despite the ongoing arguments amongst the managers about embracing marketing practices. It uses both offline & online channels of promotion to market their items. Paid product advertisements, social promo and digital ads are uses to create awareness about Corporation products.

Value Chain Analysis.

It's an analytical structure for recognizing organisation activities that add worth or competitive benefit for the business.

Inbound Logistics.

It has one of the most efficient and effective supply chain network and has over 2700 suppliers throughout different industries worldwide. Almost 80% of which is based in Asia and the staying worldwide. For its incoming logistics it owns different logistics firms as it subsidiaries. It looks after its suppliers and develops a harmonious relationship with them and even reduced their payment cycles to increase this relationship further which adds worth to their chain network.


Company's core competency is its mass making it produces 90% of its items internal. Divided into three different departments its operations are namely IT & Mobile Communications, Gadget Solutions and Customer Electronic Devices. It is preserving operation centers worldwide to further include worth to its worth chain network.

Outbound Logistics.

Its outbound logistics system performance is among the primary factors Rappi Case Study Solution has the ability to take on Apple. Enterprise's own Electronic Logitec system plays a major role in the outgoing logistics operations. It even performs the tasks of collection of payment, settling insurance coverage claims, etc. on behalf of Organization.

Marketing and Sales.

Bring in target consumer attention towards the item is done through marketing and sales to communicate with them the value and competitive advantage the product provides. Rappi Case Study Help advertising budget plan is constantly growing because they began their repositioning worldwide and will continue to do so as they are continually aiming to invest and broaden in high possible growth markets. The spending plan is spent on occasions, print and media ads, public relations etc.

Org Service. Corporation put their customers on top and constantly strive to provide unmatchable customer support requirements. As after sales service is becoming very important to keep clients delighted and engaged, they even carry out studies through 3rd parties to find out their client's feedback and execute it in the favorable way to decrease or if possible completely eliminate their client issues. By adding a direct support line to call them 24 hours they have further increased the added value of Rappi Case Study Solution service.


Rappi Case Study Help has diversified market segmentation, based upon its provision of large range of items to large number of customers. Corporation target customer sections can be divided into 3 categories i.e. Rappi Case Study Solution IT and Mobile Communications, Company Consumer Electronic Devices and Corporation Gadget services.


Rappi Case Study Solution geographical segmentation is based upon 2 requirements i.e. region and density. Company serves about 80 nations worldwide with its products supplied to Urban along with Rural areas of the country. The Corporation is likewise growing its global existence and the business's flexibility in locating its plants encourages worldwide growth of Corporation.


Company produces items that can be utilized by both males and females. The target consumers for Corporation IT and mobile communication items have an age range of 18-65 with bulk at a young or newly married life cycle phase. Apart from it, Venture Consumer Electronic devices are targeted to a customer sector with an age range of 25-65.


The psychographic division of Rappi Case Study Analysis s based upon the social class and the life style of the consumer. Corporation target clients on the basis of social class are mainly upper middle, middle and working class consumers, as Corp offer products like mobile phone not much less expensive i.e. Motorola in addition to not much pricey i.e. Apple. It offers quality items to middle level customers at a slightly high rate than others targeting the very same segment.


Rappi Case Study Help bulk target clients have distinct behavioural attributes. They are brought in towards Corporation because of its moderate prices with a degree of quality.

Quantitative analysis.

Sales of Rappi Case Study Analysis has increased astonishingly from 16 billion $ in 1997 to 44.6 billion $ in 2002, and the net earnings of.48 billion $ to 5.9 billion $. Digital media is the largest selling classification of Corp with sales of 13.9 billion $, whereas, Telecommunication and Semiconductors sectors both reached 11 billion $ in sales.

Qualitative analysis.

Whereas, the core strength of the company is presently making but long gone are those days when great items were selling themselves. Kim has currently started to strengthen the marketing activities of Corporation and very quickly it will become one of its core strength like making if not much better.



Company runs designs, makes and offer a large portfolio of customer electronic devices. It operates in a very competitive environment and has effectively placed itself as the maker of quality products. The response is yes.


As, stated previously that Rappi Case Study Help operates in an extremely competitive environment, which implies all the business have similar products. So, the response for rarity is no.


Due to the nature of the industry, it is really simple for rivals to understand the performance of the products and quickly make their own designs. Yes, Org is only behind IBM in registering new patents each year, but the benefit is extremely short-term in this market.


Chairman Lee has completely turnaround Org, from going practically bankrupt throughout the Asian financial crisis of 1997 to the top 25 company worldwide. Absolutely yes there appertains company in the business and the results promote themselves.

External Environmental Analysis

PESTLE Analysis


Being a multinational brand name spread practically in every nation worldwide, majority of the environments like USA, Europe, China etc., are extremely conductive for its operations. However, it deals with some political pressures in less developed countries where order situation is bad. Latin American, African and some Asian nations fall in this category, where political instability do have an impact on Rappi Case Study Help operations.


Buying power of customers is important for business like Enterprise to grow and succeed. Emerging markets like India, middle-eastern countries etc. provide development opportunities, whereas, due to recession even the customers of developed nations suffer severely. For this reason it is really essential for the business to watch on the ongoing financial circumstance of the country prior to entering the marketplace.


Multinational companies have to deal with different social and cultural problems throughout its operations in a foreign country. Enterprise has also faced numerous problems however have actually adopted to the local environments of most of the countries extremely well. It has tailored its items, practices, policies etc. accordingly in order to be successful.


With an annual expense of 2.4 billion dollars in Research study & Development, and with consistent innovative item launches, Rappi Case Study Help is among the leading innovative business of the world. With a clear mission to be ahead of the rest when it comes to technological improvements, Venture has increased to the no 25 of the top successful business of the world.


Each nation has their own laws and policies, being an international company Venture have to strictly follow those laws in their jurisdictions. Failure to do so, will result in severe legal effects. So, it needs to study or work with a regional law expert before beginning its operations in a particular country.


With the rising awareness amongst consumers about the ethical & environmental offenses of business, Business has to guarantee that it follows all the security standards. Ecological damages, ethical misconducts are not appropriate and in some countries the consequences can be really serious. On the other hand it has to do some Corporate Social Duty practices to reveal the residents that it appreciates their environment and people.

Porter's Five Forces

Hazard of Substitution

Hazard of alternative for Corporation's each item classification is rather substantial. Factors for high threat of replacement for Rappi Case Study Analysis Mobile phone consist of the presence of high number of suppliers and Market saturation in developed countries, which make the expense of switching for consumers almost zero. Along with it, Company printing solutions items are threatened by the increasing attraction of consumers towards cloud storage.

Competition Among Existing Firms:

The rivaly among Org and its close competitors is intense. The major factor behind this is the method of market saturation in numerous number of product classifications, forcing Organization to introduce more innovative functions in existing items and new innovative products to preserve its development. The significant rivals for Rappi Case Study Solution samrtphones include Apple, Motorola, LG, Nokia, Huawei, OPPO etc.

( Organization Sustainability Report, 2016) Provider's bargaining power for Enterprise is low as Corporation runs economies of scale and its orders are of possible size and worth. Due to incapability of Rappi Case Study Help to construct its own software application, it has to outsource its software development to Google, which ends up being a possible supplier of software for Enterprise, resulting in high bargaining power of Google.

Bargaining Power of Buyers:

Market saturation in many of the product categories likewise make the bargaining power of buyers more extreme in for Enterprise. In spite of igh bargaining power Org is rather capable of selling its items at a greater price than much of its rivals, due to high end quality product and a fair brand image.

Threat of New Entrants:

Danger of new entrants for Corp is quite low. Among the major element for low danger of brand-new entrants is the high competition in the industry. The requirement of substantial quantity of capital to go into in the market is likewise among the prospective barrier to entry. Along with it, requirement of substantial know-how and research study and development expenses for survival in the market also make brand-new entrants unwilling to go into in the marketplace. Market saturation is likewise among the barrier of entry in technology market. High bargaining power of providers force the gamers in the market to charge as low rates as possible and this can just be accomplished by production effectiveness. New firms, in majority cases, lack the production effectiveness, thus increasing the dangers for entryway in the technology industry.

Competitive Analysis

Business's high item diversity offers it differentiation from its rivals. Unlikely to its close competitors consisting of Sony, Intel and Nokia, who focus majority on a single product category with Sony focusing on customer electronics, Nokia on cell phones and Intel on chips, Rappi Case Study Analysis had a big R&D costs on all of its item classifications which enable the business to make possible revenue from sales of practically all of its items.

The company ranks initially in 4 product classifications i.e. DRAM Chips, LCD Displays, Big Screen TVs and Microwave ovens, in terms of worldwide market share, among 8 different product classifications. Org was the international leader in producing DRAM, SRAM and NAND flash chips. Although, Enterprise profits from chips was less than Intel but its revenues from chips was growing faster than Intel and has grown near to the income levels of Intel, as given in the case Display 2.

Together with the chips Corp mobile market was also growing at a high rate than its rivals i.e. Motorola and Nokia. Corporation's cellular phone's sales development was 51% as compare to Motorola with only 4% and Nokia with no sales growth. The major reson behind Enterprise's high development despite of greater rates than Nokia and Motorola was the company's high-end quality cellular phone.

Business was likewise reaping the benefits from increasing market share of high-end LCDs as given in case Exhibition 3. The major factor, making the company make it possible for to avail the chance is its mass production at low expense. Sony was the biggest rival for Rappi Case Study Help in LCD market, however, it had also begun joint endeavor with Venture in 2003 for LCD producing, reducing the competition for Company.

Porter's Competitive Strategy

Low Expense Management strategy of porter is fully executed by Org the method they achieve economies of scale by enhancing their core competencies of production. They constantly bring something brand-new and ingenious whether it's a service or an item.


Alternative Solution 1

The Chief Marketing Officer (CMO) of Rappi Case Study Solution would produce a brand-new brand image by targeting the younger generation of the specific country. As, specifically smart phones of Enterprise are incredibly popular amongst the more youthful demographic.


1. It is the best method to construct Consumer Lifetime Value (CLV) by producing a long-term relationship with consumers. Construct commitment through delivering value and reap the benefits for long-lasting, as research study has actually showed it is more affordable to maintain present customers than to bring in new ones.
2. Another pro of this alternative is that word of mouth spread more quickly among more youthful people and which in turn will generate brand-new clients for my items.


1. Old clients who were related to Organization before might not like this brand-new image the business is attempting to depict.
2 It will sustain additional expenditures to reposition some products and it might not even bring success as the trends change very quickly among the more youthful demographic.

Alternative solution 2.

Org has actually made making its core competency for the most part of their company and due to which its managers are not afraid to fully step out of their convenience zone. It would be done by setting up training workshops throughout which importance of marketing will be taught and numbers will be provided. Failure to get the passing scores will get demoted. Marketing environment should be produced internally initially as genuine marketing begins inside the corporation.


1. Its pro will be that all the marketing technique supporters will come out and likewise the opposite ones.


2. Its con can produce an extremely unhealthy environment in the workplace, as people frequently withstand modification due to the fact that they fear it.

Identify the very best option

Option is the finest as it plainly has more pros since as soon as a Client Life time Worth is built the business will benefit from it till that customer is alive and has acquiring power. Plus, our target clients are the younger generation which are bound to live longer than the existing old age individuals. Venture's main goal is to produce loyalty among its clients and make them bought it from them and even purchase their various products.

Execution Plan

• Targeting more youthful generation through social marketing, producing a relate to them like Pepsi make with music. And set the expectations sensible and achievable.
• A team consisting of best marketing and sales specialists ought to be put together, and both views should be considered prior to protecting the resources needed to carry out the plan.
• Thorough interaction of the plan should be done as it is really essential for everyone to be on the exact same page to make it work.
• Jobs and timelines ought to be develop and communicated accordingly to each person responsible.
• The supervisor need to utilize a dashboard which shows the development of all the tasks which have actually been done or about to be done and by whom.
• The manager must keep an eye on and keep a continuous look at the specific and total efficiency.
• Everyone ought to be willing to adjust midway since any new pattern or policy might be available in due to which all the things already planned have to be adjusted. It's much better to have contingency plans currently prepared.
• At the end of the project the manager need to interact the results and if effective should celebrate with the group.

Budget plan

The M-net program exposed engaging analysis about the low and high development prospective areas and just how much marketing spending plan must be designated accordingly. This change the spending plan allotment of various nations and numerous managers were unhappy and argued but the analysis done by the program was accurate and showed figures like The United States and Canada and Russia development prospective warranted a 35% allowance while they were getting 45%. Whereas, China and Europe need to be receiving 42% however were instead provided 31%. It really helped to fairly distribute the resources and capture more clients by investing more on advertisements on the high development capacity regions of the world.

Rappi Case Study Help is a leading 25 business on the planet now and prepares to get ahead of Sony who sits currently at no. 20. Its consistent financial investment in R&D and innovative practices have actually moved them to brand-new heights however for them its' just the start and they want to be among the leading 3 brands in the world. They totally turn-around from nearly declaring bankruptcy during the Asian Financial Crisis to a world popular brand name, understood for quality and innovation. Their value chain and their core proficiency their manufacturing capability, along-with global brand image building have seen their sales go from 16 to 44.6 billion $ from 1997-- 2002. With more expansion in China and other emerging markets those numbers will just increase further in the future. Their marketing efforts should be directed towards more youthful group amid the internal arguments about marketing and ought to produce Client Lifetime Value as it will not just provide benefits now however will continue to gain it till the customer lifetime. As the cost of maintaining the client is more affordable than attracting a new one.